Dixons Solihull reviews

★★★★★ 5/5

Google

Can't thank Joshua enough for the professional and efficient manner in which he has handled all my queries, repairs and the tenants, in managing my property.

Angelina · 28 July 2024

★★★★★ 5/5

Google

My experience with Dixons Solihull has been truly delightful. From the initial conversation about renting a property to moving in and subsequent services, I have been thoroughly impressed. I must commend Darnish and Amy from Dixons Solihull for their outstanding efforts.

Ranjith · 17 September 2023

★★★★★ 5/5

Google

When I arrived UK, I urgently needed to find a place to stay long-term. I found a house through Dixons Solihull. The staff were very helpful, efficient and professional. Although the process was complicated, I was able to move in the house in a week's time. I am sure they must have put in a lot of effort to make it happen. Very thankful indeed! (Jan 2023) Recently, the locks of my rented house needed repairs. I reported the case through their online reporting system. Miss Natasha handled my case swiftly and found me a contractor. Throughout the process, she followed it up closely. And when the contractor was slow in answering, she chased after them herself. Miss Natasha never forgets the case in hand, but will follow it through to the very end. Very appreciated! (July 2023) One year tenancy quickly came to the end. It was time to go. After checking out the house, Miss Sorsha followed my case. She quickly sent the check-out report to me and to the landlord. Once she got an answer from the landlord, she immediately communicated with the parties concerned in order to have the rental deposit released. What is more important than getting back the deposit when the tenancy ends? Miss Sorsha did everything promptly. Thank you so much! (Feb 2024)

Stella · 15 March 2024

★★★★★ 5/5

Google

If you are not familiar with the leasing process here, you will definitely be satisfied with this agency. To put it simply, contact Maggie or Jess, they will patiently answer your inquiries, and when I decide where to rent, they will also help you complete the complicated electronic documents. Even after signing the lease, if you have any questions, we will be happy to help! 👍👍👍

CT · 6 November 2024

★★★★★ 5/5

Google

Dal Bains, Property Manager reacted to my maintenance issue very quickly and got an engineer out as soon as he could. I had 2 phone calls from Dal to see how l was before and after the repair. He was very concerned about me. Thank you Dal . Kind Regards Kate TiptonPositiveResponsiveness, Professionalism

Kate · 14 June 2022

★★★★★ 5/5

Google

Cannot thank Amy and the team enough for going above and beyond in getting our tenancy sorted and over the line especially when 1 or 2 issues cropped up right at the end. Absolutely would recommend Dixons Solihull from a tenant perspective.

Michael · 14 June 2023

★★★★★ 1/5

Google

Extremely disappointed experience My first one star review. I had an incredibly frustrating experience (and still am) with this estate agent, renting out my property in November 2023. Communication was poor, service was subpar, and hidden fees appeared out of nowhere, making the entire process unpleasant. The area manager does not have any interpersonal skills to deescalate the situation nor the experience to lead her team. Please read the fine print, as it revealed a lengthy 24-month contract, which I am now stuck with. Be aware.

Mohan · 14 February 2024

★★★★★ 5/5

Google

Joshua has been amazing at resolve all the issues at my property always keeping me updated and resolving everything in a timely manor

Nathan · 28 July 2024

★★★★★ 5/5

Google

Had a viewing with Hannah she was very friendly, gave us great service, answered all our questions, super informative, very good and knowledgeable at her job.

Maimie · 16 January 2026

★★★★★ 5/5

Google

We have just completed on the purchase of a house through Dixons in Solihull, and the process with the whole team couldn't have been smoother. Karen Jones, the Branch Manager, always makes time for us, and is efficient, professional, straight-forward and very approachable. Her team who managed the process through were also really efficient and friendly too (Emma and Julie), all with good local knowledge. Thanks Team.

Oysten · 15 June 2017

★★★★★ 5/5

Google

Dixons were very helpful in sorting our move and making sure everything went smoothly! Very pleased with the service and a big thank you to Darnish in particular who went above and beyond for us!

Bryony · 16 November 2023

★★★★★ 5/5

Google

The Lettings team in Dixons Solihull have been really friendly and professional throughout the whole process of renting out our house. They're always on hand to answer any queries and have been really helpful and thorough in the information provided to us. Thank you to Rebecca, Mia, Lauren and Amy!PositiveResponsiveness, Professionalism

Hazel · 14 June 2022

★★★★★ 5/5

Google

Excellent service, Richard Holden made the experience of selling my house stressless in a very stressful environment .

Simon · 4 October 2024

★★★★★ 5/5

Google

Darnish was amazing from the start. From the viewing to setting up the tenancy , nothing was ever to much trouble for him. He's been a great help. Thank you Darnish! Would definitely reccomed dixons solihull.

Vicky · 17 October 2023

★★★★★ 5/5

Google

Very helpful, informative, supportive and got our mortgage application/offer turned around and approved in a couple of days!

Shamas · 16 March 2026

★★★★★ 5/5

Google

We were very impressed with the service we received from Dixons Solihull. Lauren was our main contact throughout the process. Lauren was professional, caring and very understanding The letting application process was quick and easy to complete. We were kept informed throughout each step. We would definitely recommend Using this service. Thank you Lauren for your support.

Julie · 14 June 2021

★★★★★ 5/5

Google

I was finding it difficult to find a place until I found Jess and Maggie from DIXONS. Two of the most helpful and professional people I have ever met. They made it easy for me to sort out a place to live and I can’t thank them enough. If you need a home they will make it happen. I’m lucky I found them.

Colin · 10 November 2024

★★★★★ 5/5

Google

Dixons Solihull Lettings team were quick to find me tenants, and kept me informed during the whole process. Special thanks to Darnish and Amy for their help. Will 100% recommend everyone to use them. Top service and such friendly staff.

Dan · 14 June 2023

★★★★★ 5/5

Google

Very helpful in selling mum's house and a special thank you to Dan and his team. It was a long and stressful experience for myself,sister and brother but it was made easier from the team

Louise · 17 October 2023

★★★★★ 5/5

Google

We had an excellent experience with Jess from Dixons. She was very professional and friendly. Thanks to her help we found the perfect property in area we wanted to move to, quickly and without any stress. Highly recommended!

Ahjaz · 4 September 2025

★★★★★ 5/5

Google

We had a wonderful experience here, everything was professional and very well explained. An especially big thank you to Darnish who was very attentive to us. Will definitely be recommending in future!

Katherine · 16 December 2023

★★★★★ 1/5

Google

Bought my first property in September and have told everyone not to use this estate agent!!!! False information. They firstly didn't have the correct information when selling to property to me. I was initially told the wrong amount for the maintenance charge. It ended up being £30 extra a month than i had budgeted for. I was also told there was no ground rent needed to be paid until 2030. This was also false information as i now have to pay ground rent from 2024. All this information was found out in the last stages of purchasing the property so there was not a lot i could do about this. The estate agents obviously wanted the property gone, hence why they sold under false information. No service provided after sale went through. When the sale was completed i picked up 1 singular key and nothing else. Not sure what all these goody boxes everyone has mentioned but i didn't receive one. I wasn't told of any burglar alarm code but this was set off. It took me a week to get this sorted. I had to take the fuse out because no one could help me with finding the code. I wasn't given any key to the back door, no keys for the windows, i wasn't told where i could find my gas and electric meter either. Dixons did absolutely nothing. I then had to visit the store and spoke to someone who said they would follow up - they never did. My property was also up for sale with another estate agents. I reached out to them for help and they were able to provide me with a lot more information and support than Dixons did. So if you are looking for a great estate agents then try Xact. They also sympathised with me and after explaining my situation they were shocked at the service i had received. Inhouse mortgage advisor Would also not recommend this service. Was told i had to pay a lifetime fee of £599 - i later found out that this was an option but i wasn't told this at the time. Also once you secure your mortgage, the communication stops. Won't even point you in the right direction. Overall, being a first buyer it would have been nice to have some support and communication from the estate agents but i received the complete opposite as well as false information which has heavily put me out of pocket.

Emily · 16 December 2023

★★★★★ 5/5

Google

I can't thank Ian enough. They helped me secure my first mortgage when no one else could. His expertise and dedication made the process smooth and stress-free. Highly recommend!

Arildo · 14 February 2024

★★★★★ 5/5

Google

My first time renting out a property and I couldn't of asked for a better experience than what I've had with dixons sohlihull. Everything was made so easy for me and anything I didn't know was explained to me. Lauren and Amy are a credit to the company !!PositiveProfessionalism

Eddie · 14 June 2022