Trusted Agent profile · Solihull
★★★★★
362 reviews across 1 platform
70 Poplar Road, Solihull, B91 3AB
Dixons's office in Solihull, at 70 Poplar Road, is rated 4.6 out of 5 across 362 reviews on 1 platform, including 362 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Solihull.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
GoogleVicky and the team were absolutely fantastic throughout the whole process of selling our property and even supported when we had questions about buying. Vicky and the team went above and beyond and we would not hesitate to recommend Dixons
Many thanks Jo Gair for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleDixons have been great to deal with. Being first time owners we walked into a few estate agents in the High Street and none of the others compared in terms of treatment of customer and genuinely wanting to get you the home with your requirements. A special shout out goes to Ian their Countrywide Mortgage broker. A true asset to their company, he was great to deal with and always accommodating and extremely knowledgeable. An all around great experience from the Solihull branch.
We're thrilled to hear that you had a great experience with us, and we'll be sure to pass on your special shout out to Ian. Thanks Jake for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy experience with Dixons has been absolutely great. My Mortgage Broker, Ian, was a pure delight. Extremely thorough with his research & communication, and all round help with the process of purchasing my first property. I also had the pleasure of conversing with Andy, who aided in the process of my purchase & again was extremely helpful & informative throughout. I would highly reccomend using Dixons, as they do all within their power to provide a seamless & quick journey. They have been lovely & attentive to my needs & queries through this journey and it's made the whole process that much more enjoyable. Thank you both for all your help :)
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Junita! Kind regards, Lucy, Customer Relations.
5/5
GoogleChloe was extremely helpful throughout my purchase process really friendly and knowledgeable. Rich and Vicki kept me up-to-date throughout the whole process along with their recommended solicitor. Can’t recommend them enough! Five stars all around.
Thank you Ella for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleIm extremely impressed with the standard of customer service Dixons have provided. I was selling a retirement Park Home, and due to this type of property I expected a long and difficult sales process. However the branch manager Richard …
Thank you for your kind words! We are thrilled to hear that our team at Dixons provided top-notch customer service during the sale of your retirement Park Home. We pride ourselves on making the sales process smooth and efficient for all our clients. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleJess has been amazing to show me around the property and guiding me through the tenancy process. She has been very calm and patient through all my questions. Overall it has been a lovely experience.
5/5
GoogleIan Walker is a highly professional and honest mortgage broker. We were first time buyers and hiring Ian as our mortgage broker made all stages of purchasing our first home so easy and smooth.(highly recommend)
Thank you for your glowing recommendation and 5* review Shazia Osman. Kind regards, Lucy, Customer Relations.
5/5
GoogleJust sold a property through Dixons Solihull. A very professional and friendly estate agent, Adam and Faye were very experts in the property capacity, Faye was always at the other end of the phone to help with all our questions swiftly and correctly throughout the process, Both Adam and Faye where extremely professional and friendly throughout, would definately recommend and use there services again!! 10 out of 10... Zak
Thank you Zac for your glowing 5* review of our Dixons team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
5/5
GoogleI recently had a great experience, spoke to Stacey she was really helpful in registering my details and explaining how the rental market works. Thank you
Many thanks for the fantastic 5* review Keeley. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to Darnish and Amy for their great help with my transition to my new home ! They were both so polite and easy to communicate with made this experience very enjoyable and not stressful at all! Thank you !
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleAmy and the team at Solihull Dixon’s were extremely helpful and professional from start to finish. Amy was very efficient and given the short time scales I had to move, she pulled all the strings to get me in. The house is perfect, thank you again for making this usually stressful journey so enjoyable! I would recommend Dixon’s Solihull to anyone looking to move.
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleMillie at Dixons was absolutely fantastic! Her professionalism and excellent communication throughout my experience with Dixons have been outstanding. She was consistently proactive, transparent, and a pleasure to deal with. It's clear she really cares about her clients. Highly recommended.
Thank you for sharing your positive experience with Dixons and specifically Millie! It's reviews like this that make our day. We're so glad to hear that she went above and beyond to provide outstanding service. We'll make sure to pass along your kind words to her. Thank you for choosing Dixons and for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleA massive thank you to Adam Rhodes the mortgage advisor at Dixons Solihull. Helped every step of the way with our purchase and was always there to sales progress, he was brilliant and was always on top of everything. Always had updates for us and never had to chase him. Great service provided by him. Thanks again!
Many thanks for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleBooked a viewing in on a property that we were very interested in for exactly 16:40 on 14/04/24 - the property was a 15 min drive from where I am currently based, at exactly 16:38 I received a phone call from Dixons Solihull only to be notified that the property has now been sold and my viewing is now cancelled??! very very unprofessional and as a first time buyer 1 lesson learnt which is stay away from Dixons - I even received a text message reminder hour or so before the viewing time as a reminder. Again bad service.
Dear Ranj Singh, we apologize for the inconvenience you experienced with your viewing appointment. We strive to provide excellent service and regret that this was not your experience. Your feedback is valuable to us, and we will use it to improve our processes. Thank you for bringing this to our attention. We would ask you to contact us so we can discuss this with you via our compliance team review@countrywide.co.uk kind regards, Lucy, Customer Relations.
5/5
GoogleIan was so helpful as a first time buyer! He really put me at ease with the whole process and he clearly loves what he does. I couldn’t recommend this team more!
Many thanks Natalie Hanson for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently rented a property though Dixons, and I would recommend anyone to do so . They were highly professional and very helpful when I needed their assistance. They also went above and beyond to ensure we could move in as quickly as possible which helped us out massively! With special thanks to Amy, Lauren and Mia for all of their help! :-)
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleJess B is amazing , she is kind and courteous and will provide any help you need within reason of course. She really made us feel comfortable and she was really accommodating, keep doing what your doing Jess ! You deserve a pay rise !!!
Thank you so much for your kind words, it means the world to us! Jess truly is a gem and we're lucky to have her on our team. We'll make sure she knows how appreciated she is and we'll definitely take your suggestion for a pay raise into consideration. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleBig thanks to Ian Walker at dixons it's been stressful at times but his reassurance and experience got me through this
Many thanks Saad for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe viewing was done by Darnish which went smooth and all questions were answered promptly. The process after which was also taken care very well without any issues. Thank you Darnish for finding us our home.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmy and Darnish are Legends! They honestly couldn't do enough to help me. Everyone knows how stressful moving home can be but these 2 take that stress away! And made it a breeze. Thank you so much both. Really credit's
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCannot recommend Ciara at Dixons enough! Ciara was incredibly helpful with our search for a property before Christmas, taking the time to notify us of new properties on the market, responding to queries quickly and taking a special interest in making sure our requirements were met. Her input really helped the process along and made us feel supported during a sometimes disappointing search. Thanks again Ciara! Laura & Andrew
Hi Laura, thank you for your 5* review. I am delighted to read how helpful and supportive Ciara was in your search for a property. Thank you for your kind words and i will ensure they are passed on to Ciara and the team. Best wishes Lucy
5/5
GoogleI would like to thank Dal Bains, my property manager. I had a couple of property issues recently and he made sure they will be dealt with in a timely manner. He is professional, prompt, competent and polite. He was also kind enough to check if I was happy with the way the issues were resolved.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a wonderful experience speaking to Hannah over the phone she answered all my questions and was super polite. Will definitely be getting back in touch to arrange my viewing.
Thank you for sharing your positive experience with Hannah! We are thrilled to hear she provided excellent service. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleHad a phone call today with Hannah and she was very informative. I will be getting back in touch with her to sort out a viewing as she was excellent
Thank you for sharing your experience with Hannah. We're thrilled to hear she was informative and excellent during your phone call. We can't wait to assist you further in finding the perfect viewing. Kind regards, Lucy Mawer, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, Solihull won Trusted Agent; Dixons, Redditch won Platinum; Dixons, Willenhall won Gold; Dixons, Wolverhampton won Gold; Dixons, Oldbury won Trusted Agent; Dixons, Kidderminster won Trusted Agent.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Solihull.
