Trusted Agent profile · Solihull

Dixons Solihull reviews

★★★★★ Excellent

362 reviews across 1 platform

70 Poplar Road, Solihull, B91 3AB

Dixons's office in Solihull, at 70 Poplar Road, is rated 4.6 out of 5 across 362 reviews on 1 platform, including 362 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.

Google logo

4.6 / 5

362

Reviews on Google

This office

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Solihull.

What do you need help with?

Awards

The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Google

The service received from the team at Dixons Solihull was first rate. We needed to rent our property due to travelling abroad and the team managed in particular Amy & Darnish managed to get our property on the market to let in less than a week, absolutely incredible service. They really took the stress away from me having to worry about letting the property whilst not being in the country, Darnish in particular was brilliant at every step and updates provided nearly every day and also a special mention to Amy who was fantastic in answering all our questions in regards to the process and fees involved, everything was explained clearly. 5 star all round, if you’re looking to let your property then choosing Dixons Solihull is the best option

Thomas · 16 November 2023

Agent replied · 15 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

I recently had the pleasure of interacting with Darnish and Amy from the Dixons Solihull, and I must say they provided truly exceptional service throughout my renting process. From start to finish, they were friendly, professional, and extremely easy to communicate with. One aspect that really impressed me was their exceptional availability. Whether it was via phone or email, Darnish and Amy were always prompt in their responses. Even if I couldn't reach them at first, they would promptly return my calls and messages, ensuring that I felt valued and heard as a client. What really stood out to me was their commitment to keeping me informed at every step of the way. During the entire process, they consistently provided updates on the progress, ensuring that I was aware of each stage and any necessary action required from my end. This level of communication and transparency alleviated any concerns I may have had and allowed me to trust in the process. Not only did Darnish and Amy display professionalism, but their friendly and approachable demeanor made the entire experience comfortable and stress-free. They were always ready to answer any questions I had, offering knowledgeable advice and guidance whenever needed. Overall, I highly recommend Darnish and Amy for their outstanding service and excellent communication skills. Their dedication to ensuring a smooth and satisfying renting experience is truly commendable. I am grateful for their assistance and expertise, and cannot thank them enough for their support throughout this process. Thank you, Darnish and Amy, for your exceptional service!

Reuel · 17 October 2023

Agent replied · 15 June 2024

Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Ian has been fantastic in helping me with the entire process of reviewing my mortgage and during my sale/purchase. He's extremely supportive and I could not be happier, Thank you!

Emmanuelle · 13 October 2025

Agent replied · 12 November 2025

We are thrilled to hear that Ian provided exceptional support throughout your mortgage review and sale/purchase process. Our team takes pride in providing excellent service to our valued customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

informative and supportive through a stressful process - thank you Ian

Sam · 16 March 2026

Agent replied · 16 April 2026

"Thank you for choosing us, we're thrilled to hear we could provide informative and supportive guidance during your process with us. We appreciate your feedback! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

My family are grateful to Becky and her team in the service and care shown in the 2-3 years of letting our property. From the time I spoke with Becky (over the phone during Covid) to the most recent times in concluding matters, I have really appreciated the way in which Becky takes an interest and provides service in the way she delegates to her team and remains available. Behind every house, there are people and their circumstances and I found Becky to be very mindful of this in her approach as she was caring, sensitive, and very helpful throughout the entire letting process. Our tenants were extraordinary and stayed the entire time the property was available to rent because they were happy there. I appreciate the thought and care given by Amy to find reliable tenants, who would appreciate the property. I wholeheartedly endorse the letting team at Dixons.

Clare · 14 June 2023

Agent replied · 15 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Jess is brilliant and helped us find our perfect home to rent for our little family! Very attentive and excellent customer service, thank you so much!

Leela · 13 October 2025

Agent replied · 12 November 2025

"We are thrilled to hear that Jess provided such a positive experience for you and your family! We strive to provide excellent customer service and we are grateful for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Jess and Maggie have been a great help during our search for a flat for my son. We found a lovely apartment with Jess’ recommendation. I’d definitely recommend Dixons and will use their services when we set out to look again in six months time. My son is moving out for the first time and both Maggie and Jess have been supportive to my son and me. Thank you team Dixons.

Nafees · 9 November 2025

Agent replied · 12 November 2025

Thank you for the wonderful review! We're thrilled to hear that Jess and Maggie were able to assist you in finding the perfect apartment for your son. Our team at Dixons is dedicated to providing excellent service and we look forward to helping you again in the future. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently visited the office for advice on letting a property as a first-timer, and I was feeling quite anxious about the process. However, Stacey was fantastic, she registered my details quickly and made me feel completely at ease. Her friendly and professional approach really helped to calm my nerves. Thank you, Stacey!

Sophie · 16 November 2024

Agent replied · 23 November 2024

Thank you for taking the time to leave us this great 5* review Sophie. Kind regards, Lucy, Customer Relations.

5/5

Google

Jess from Dixon’s Solihull has been nothing but helpful. She was super lovely and went out of her way to sort me out an appointment. She was just really welcoming and a clear asset to this branch. She is currently helping me with getting into my rental and has been such a help. Thank you Jess :)

Lauren · 26 July 2024

Agent replied · 25 August 2024

Thank you for your 5* review Lauren. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Contacted Dixons and spoke with Jess Blythe, her customer service skills are exceptional. The fact that she went out of her way to show me a viewing on the same day of a property enquiry shows the compliance and dedication she has towards this company. Thank you Jess will be looking forward to communicating with you soon.

Nosheen · 9 September 2025

5/5

Google

I’m very pleased with the way Harry Richards handled the repair of the heater that supplies hot water to my flat. From reporting the issue to completion, the whole process was managed efficiently and professionally. Harry kept me informed throughout and made sure the job was done to a high standard. I’m happy to confirm that the repair has been completed satisfactorily. Thank you, Harry, for your excellent support!

Subhanullah · 11 April 2025

5/5

Google

Hannah was very helpful throughout my family members viewing

Sophie · 16 January 2026

Agent replied · 16 April 2026

"Thank you for your kind words! We're thrilled to hear that Hannah provided excellent service during your family's viewing. It's our pleasure to assist in finding the perfect fit for your needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

When I first contacted Dixons (Solihull) my first initial thoughts were how nice these people were in particularly Amy Baggott and also her Co workers. I was a little nervous apprehensive didn't know what to expect been as it's my first time with Dixons, buy they made me so welcome it's as if we knew each other before Amy was with me from the beginning to the end she was always on the receiving end no matter how many times I called ,all I can say this team at Dixons (Solihull) is a very professional team highly recommended.PositiveResponsiveness

Valerie · 26 August 2022

Agent replied · 15 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Well if there was a option for 6 stars then i would give it. I’ve recently purchased my first home through dixons and everything about my experience with the company was warm and welcoming. Constant up to date feed back from Dan letting me know how the process was going. He even refered me to their in house mortgage advisor Adam Rhodes. From the first time I spoke to Adam i could tell he was a professional man and cared about the job he was doing. Never have i received such great customer care and service. He answered all my questions and helped push along the sale as much as possible. Such a stressful moment eased by the hard working people at dixons. Will 100% recommend to family and friends and will definatly use again.PositiveResponsiveness, Professionalism

Thomas · 26 August 2022

Agent replied · 15 June 2024

Thank you for your excellent 5* review, recommendation and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

This is the first time I have rented a house through an agency. I was very pleased they did a great job especially Jess and Amy. They had a great attitude. Thank you very much Dixon Solihull. 5 star all round, if you're looking to let your property then choosing Dixons Solihull is the best option

Khuram · 14 May 2024

Agent replied · 15 June 2024

Khuram Shahzad many thanks for your glowing 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We were second time movers, so having been through the process already had a few out to compare. Dixon’s we’re by far the most professional and offered a great service. From beginning to end provided us with great communication and helped and advised of the next steps. Vicky, Dan and the team were amazing and we have now moved and settled into our new home. We couldn’t be more happier and would recommend Dixon’s to all our friends and family. Thank you Solihull officePositiveResponsiveness, Quality, Professionalism, Value

K · 14 June 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us your lovely comments and outstanding 5* review and recommendation. Kind regards, Lucy, Customer Relations.

2/5

Google

I have deleted my post because since before moving in to our rented property there has been problems. We requested two things to be done which because Dixons doesn’t manage the property they don’t chase up. Which is disgusting because of everything we had to do before moving in was a joke. I thought Dixons were the high end of the estate agents market but we’ve had nothing but rubbish since moving into the property we let through them.

Shelly · 14 June 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

All staff that i have dealt with at Dixons Solihull have always been friendly & helpful. A special thanks to Dal my property manager who has gone above & beyond to help with any problems that may arise. Dal is extremely profession & works hard to get all issues resolved in a timely manor. He also makes sure to keep you informed of all progress and checks in once the issue is resolved to ensure that you are happy.

Melissa · 14 June 2022

Agent replied · 15 June 2024

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

These guys are awesome, prompt, friendly and understanding of the requirement. Most recommended. Particularly Jess, she was super helpful.

Karthik · 6 September 2025

Agent replied · 9 September 2025

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I would like to thank Ian for providing an excellent service in supporting me to get a mortgage. The process and documentation was well explained with good communication throughout. I appreciate the "can do" spirit and determination to find a great package. Thank you. Also thank you Vicki and Richard in the Dixon's team in enabling me to secure my property

Janice · 16 December 2023

Agent replied · 15 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Massive thank you to Dixons Solihull Lettings team who rented out my property super fast and were extremely professional, helpful and informative. Darnish and Amy kept me updated throughout the entire process and dealt with any issue that arose with ease and made what is thought to be a stressful situation to a simple one! Thank you once again!

Shaista · 15 January 2024

Agent replied · 15 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Highly recommend Dixons Estate Agents Solihull. The staff were always very helpful and approachable when dealing with my queries. Also thanks to Ian their countrywide mortgage broker. He made the whole process very easy and was a pleasure to deal with. A great experience overall!

Benjamin · 25 September 2024

Agent replied · 25 October 2024

Thank you for your terrific 5* review and recommendation Benjamin. Best wishes, Lucy, Customer Relations.

5/5

Google

Smooth,professional, clear dialogue throughout every step of the process. Thank you Jess Blyth for being an amazing Agent!

Noreen · 3 September 2025

Agent replied · 9 September 2025

Thank you for your kind words and trusting us with your business! We are so glad to have Jess on our team and will continue to provide the same smooth and professional service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The service received from the team at Dixons Solihull was excellent. I had Mr Ian Walker as my mortgage advisor. Ian is an excellent professional and helped me from the very beginning with my mortgage application until the completion/purchase date of my property. His work ethic is exceptional and I would definitely recommend him to anyone seeking for mortgage advice/application.

Hildebrando · 16 November 2023

Agent replied · 15 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dixons's Google reviewsLeave Dixons a review

Questions about Dixons Solihull

Has Dixons won any awards?

Yes. In The Trusted Agent 2026 awards: Dixons, Solihull won Trusted Agent; Dixons, Redditch won Platinum; Dixons, Willenhall won Gold; Dixons, Wolverhampton won Gold; Dixons, Oldbury won Trusted Agent; Dixons, Kidderminster won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Solihull.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent