Trusted Agent profile · Solihull

Dixons Estate Agents Castle Bromwich reviews in Solihull

4.4

★★★★★ Great

314 reviews across 2 platforms

333 Chester Road Castle Bromwich, Birmingham, B36 0JG, Solihull, B36 0JG

Dixons Estate Agents's office in Solihull, at 333 Chester Road Castle Bromwich, is rated 4.4 out of 5 across 314 reviews on two platforms, including 267 Google reviews rated 4.6.

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4.6 / 5

267

Reviews on Google

This office

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47

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

1/5

Google

They never call you back when they suggest they will. I've wasted 6 weeks with them and got nowhere near selling my house. Wouldn't use them, especially Samar.

Field · 24 October 2019

Agent replied · 22 October 2024

Good morning, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk Kind regards, Lucy.

5/5

Google

Gina Neves- wonderfully support and continuous follow up of the repair work. Thank you

Premnath · 10 May 2025

Agent replied · 23 June 2025

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I've just completed on the sale of my house, and the service from Dixons in Moseley was first class. From first contact when my property was valued, through to sale and house move, I couldn't fault the professionalism and service. The team never failed to keep me in the loop with all updates and offers received. Would recommend to anyone. Thanks Dixons!

Tanya · 24 October 2017

1/5

Trustpilot

Never reply even throng accept my offer

My offer is 140k, however they accept the offer for 138k. Never tell me they reject my offer . My solicitors and I send the email for Dixons . Never reply .

Lucy · 29 August 2025

5/5

Google

Excellent customer service provided by Ian , he has sort out our mortgage within week , im so pleased by his help and service he has provided, I highly recommend ian and will always look forward to him for any future purchases ,

Huma · 23 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Experience was very smooth and simple

Owen · 23 October 2022

Agent replied · 22 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Tamika and Chloe are very helpful in our property search. They kept us updated with all the relevant information and remind us of what I missed during the process. Especially I really appreciated Chloe to follow up on our case time to time and make sure everything run smoothly. I highly recommend Dixons Moseley!!

Bay · 23 October 2022

Agent replied · 22 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I am letting out one of my properties via Dixons. From the start they have been efficient, good communication and very thorough with detail and following compliance. The tenants had moved in end of January 2022 and I’m hoping everything continues to go smoothly. Kristina and Tamika have been a pleasure to work with.

Runee · 23 October 2022

Agent replied · 22 October 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Just rented a property from Dixon’s. Great, polite service from Chloe. Been very attentive and responded quickly. A decent, fair landlord also helps!

G · 8 October 2024

Agent replied · 22 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Outstanding service from Pete and Abi at Dixons in Moseley. They were fantastic from start to finish during the sale of our property. They answered e-mails promptly and dealt with any sale issues professionally and quickly. Plus the photos of the house were high quality and they really worked hard to sell our house. I cannot thank them enough!PositiveResponsiveness, Professionalism

Hannah · 23 October 2021

Agent replied · 22 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Tamika, Kristina and Chloe have been so helpful in our search for a last minute rental. They kept us updated with all of the relevant information and on our move day showed flexibility to make everything run smoothly. Thanks to Dixons for helping us find this treasure of a house!

Gemma · 23 October 2022

Agent replied · 22 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

The lettings team at Dixons Moseley are incredible! We were in need of rental accommodation at very short notice and they pulled out all the stops for us, getting us into a beautiful house within a matter of days! We are so grateful to them. Super professional and very caring.

Kimberley · 23 October 2022

Agent replied · 22 October 2024

Thank you for your kind word and amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Went into Moseley Dixons Estate Agents to collect some information about properties for sale in the area. Andrew the branch manager was very helpful and polite in advising me of properties to my specification and budget that were available in the surrounding area. I am still looking at properties but from an initial query point of view, Dixons were a fantastic starting point and would reccomend their staff.

Ben03586 · 24 October 2017

Agent replied · 22 October 2024

Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Dixons team in Moseley especially Andrew. Hope you find the perfect property soon.

5/5

Google

From the very first enquiry I had with a Dixons agent until now, I have received a professional and helpful service. Each team member gave me the information and help I needed during the process of renting my new flat. I was treated with value and respect and feel able to approach any member of the team with further questions and help. Thank you to the Moseley team.

Miss · 24 October 2017

Agent replied · 22 October 2024

Hi Miss Lovell, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of the teams brilliant service. Many thanks, Dixons.

5/5

Google

Kitti really good agent. Helped us sooo much with our first property. Reslly helpful and always replies rapid. Recommend these agents and her to everyone out there. Loved the service

Jhabreen · 26 March 2024

Agent replied · 22 October 2024

Thanks Jhabreen Akhter for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

4/5

Google

Great prompt communication with viewing, securing then getting me into a rental property. Very helpful and friendly. Thanks.

Polly · 8 October 2024

Agent replied · 22 October 2024

Many thanks for the great review Polly. Kind regards, Lucy, Customer Relations.

5/5

Google

Great & helpful experience with Kristina & Kitti at Dixons Moseley branch. We were moving from London on a short time frame, and had to find a flat quickly. Great communication and quick process.

Andrea · 23 October 2023

Agent replied · 22 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Really great service from Dixon's. We looked round the house and were moved in within 2 weeks. Amazing! Our agent, Kitti, was extremely helpful and friendly, and has made our move very easy. Thanks!

Jordan · 23 October 2023

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I’ve had a really great experience with amber from Dixons! Thank you for making the process as easy as possible

Amanda · 24 July 2024

Agent replied · 22 October 2024

Many thanks for the fantastic 5* review Amanda. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service provided by Amber for my niece, communication was efficient and couldn’t ask for more, will definitely recommend to family and friends.

Maxine · 25 May 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation Maxine Bennett. Kind regards, Lucy, Customer Relations.

5/5

Google

Review for Ian Walker -mortgage consultant - excellent service and with a wealth of knowledge and experience - supported us throughout the process as first time buyers - cant recommend highly enough!

Alia · 23 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Very professional experience from Ryan and Chloe. I’ve rented every property through them and each time have exceeded my expectations. Top tier service

Amelia · 25 April 2024

Agent replied · 22 October 2024

Thank you for your 5* review Amelia Hamilton. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

chloe was very helpful and ryan was informative when helping us make the right decisions. wouldn't recommend another dixons😀😀😀😀 …

CaitlinBarryx · 25 May 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us your wonderful 5* review and recommendation CaitlinBarryx. Best wishes, Lucy, Customer Relations.

5/5

Google

I have had nothing but fantastic support, help and commitment from Dixons. Pete at the Moseley branch had been amazing. He has literally been there for me every step of the way during the sale of my flat. Dixons really are a fab team and get the job done. I would recommend them again & again ! Thank you.

Admin · 24 October 2018

Agent replied · 22 October 2024

Thank you for your 5* review and recommendation about Pete and our Moseley, Dixons, team. Kind regards, Scott

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