Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrilliant service from Chloe and Ryan on the lettings team! Would recommend them to anyone looking to rent
Tayla · 25 May 2024
Agent replied · 22 October 2024
Tayla Mansell many thanks for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleTerrible! They booked a viewing with me and left me outside for over 30 minutes, no call or update and I had to go back home. I tried their number over 20 times And the lady is just plain rude.
Miracle · 23 October 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a viewing with ryan quick and easy process to put an application in fingers crossed
Ellen · 25 May 2024
Agent replied · 22 October 2024
Many thanks Ellen Tc for your amazing 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with Kitti, the letting agent responsible for getting me into my new property. Seamless experience with referencing and transferring utilities through their online portals.
John · 23 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWonderful service by Kitti, honestly made my move in feel so welcoming at ease and very clean and tidy thank you once again for everything
Shazeen · 23 October 2023
Agent replied · 22 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRented my house through dixons was a very easy and quick experience highly recommend
Hannah · 25 May 2024
Agent replied · 22 October 2024
Hannah Fulbrook many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGina Neves has dealt with my small property portfolio very well since instructing Dixons.
Vila · 25 May 2024
Agent replied · 22 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotHi many thanks to an Walker he has been…
Hi many thanks to an Walker he has been very helpful throughout our property purchase highly recommended.
Rakhi · 8 July 2025
★★★★★ 5/5
GoogleThey were amazing throughout all the renting process. In particular, Becky and Kristina were incredibly kind and helpful providing quick feedback by both telephone and email.
Would definitely recommend to other tenants in search for a new house!
Alessio · 24 October 2016
★★★★★ 5/5
GoogleKitti's professionalism and dedication shone through in every step of our renting journey, making the process smooth and rewarding. Highly recommended!
Harsh · 27 November 2023
Agent replied · 22 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDixons in Moseley made buying my first flat very easy and stress-free. Sam helped me through the process, kept me up to date and was very friendly throughout the process. I would definitely recommend this estate agent!
Jenny · 24 October 2016
★★★★★ 5/5
GoogleExcellent service and very quick turn around of rental property. 1 week from viewing to moving in.
David · 26 January 2024
Agent replied · 22 October 2024
Many thanks for your fantastic 5* review David. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally appreciated the help that both Rojan and Kristina supplied when I was looking for and moving into an apartment. Both members of the team were very helpful and friendly, responding to any questions quickly and efficiently.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 23 October 2021
Agent replied · 22 October 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI recently got a rent a flat . Kristina and Chloe my first point of contact, they answered all questions thoroughly and we are really pleased with them ,that was really helpful.
Gold · 23 October 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GooglePurchase a property with Ian as my mortgage advisor. Fantastic service and brilliant to work with! Thank you again
Natalie · 23 October 2023
Agent replied · 22 October 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently had a new boiler installed in the property and was managed by Dixons.
Communication was great and problem reporting was easy. Would like to say a big thank you especially to Gina Neves who was brilliant as always in sorting out issues with property.
Muhammad · 25 February 2024
★★★★★ 5/5
GoogleI don't usually write reviews but here goes: Dixons provided us with an excellent valuation service, and then, when we decided to put our house up for sale with them, their brilliant marketing and sales team lead to the quick sale we needed. Thank you.
Frances · 24 October 2019
Agent replied · 22 October 2024
Thank you Frances for your glowing 5* review of our local Dixons team. It is already great to read such positive reviews from our clients.
Kind regards, Scott
★★★★★ 1/5
TrustpilotRefund
The worse estate agents to deal with
Anj · 13 August 2025
★★★★★ 5/5
GoogleKitti from Dixons is amazing agent. Very helpful and patient to explain everything to us.
克里斯 · 23 October 2023
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Dixons team was really helpful during the entire process.
Always responded to my inquiries and explained everything very well.
As a tenant, I would definitely recommend Dixons Sales and Lettings Agents.PositiveResponsiveness, Professionalism
Gheorghe · 23 October 2021
Agent replied · 22 October 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently did my remortgage with Zaman and what can I say! he did me a great job found me the best price and made the whole process stress free for me with regular updates, fantastic customer service I recommend to all.
Mohammed · 24 October 2018
Agent replied · 22 October 2024
Thank You Mr Sajid, i am glad to read that Zaman was able to offer a great deal of help.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleSamar zaman was fantastic. We used him for our remortgage and not only did he save us money but he made the whole experience stress free. We would highly recommend him and will no doubt use his services again in the future.
Rebecca · 24 October 2018
Agent replied · 22 October 2024
Thanks Rebecca. Best wishes, Mark
★★★★★ 5/5
GoogleFrom beginning to end of buying a property in Moseley they were friendly and helpful. Every person I dealt with was lovely.
They stood out among other estate agents and certainly made us feel welcome in our move to this area.
H · 24 October 2018
Agent replied · 22 October 2024
Thank you for your wonderful 5* review of our friendly and helpful team at Dixons, Moseley. It is great to read that the team stood out amongst other agents and made you feel welcomed to the area you moved to.
Best wishes, Scott.
★★★★★ 4/5
GoogleThe team at Dixon's really helped with providing me with advice on renting a house in the area, fee's and what to look for in a property for my price range. Would definitely recommend to friends
Anna · 23 October 2020
Agent replied · 22 October 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.