Black and Golds Estate Agents Solihull reviews

★★★★★ 5/5

Google

We have used Black and Golds Estate Agents to manage our rental property for the last few years. We have always received an excellent service from Karis and the team. They are always extremely professional and great communicators. They ensure a quick turnaround with any maintenance issues at the property and provide prompt replies to any queries I have. I cannot fault the service and cannot recommend them highly enough.

Alexis · 17 June 2022

★★★★★ 5/5

Google

We have had a very good experience with Black & Golds Estate Agents. Sophie dealt with our purchase and was very efficient and kept us updated throughout the whole process and was chasing the Solicitors on both sides. We would definitely recommend them.

Noman · 17 January 2026

★★★★★ 5/5

Google

Excellent experience with this estate agents they helped us to sell our house within one day of block viewings and supported well throughout the sale which just completed this week. Kerry in particular was exceptional, regular communication and really advocated for us and our buyers.

Soa11 · 17 December 2025

★★★★★ 5/5

Google

The team at Black and Golds were so helpful at every stage of my house sale. They were so proactive in finding a buyer in no time at all and kept me updated with feedback following each viewing. Any time I had a question they followed this up and came back to me straight away. They also offer a small removal van which is a fantastic extra for moving smaller items. I would highly recommend Black and Golds to anyone looking for a professional friendly estate agents. Thank you.

Peter · 4 November 2024

★★★★★ 5/5

Google

After flirting with the idea of selling our home, we began to look at houses we liked the look of. The usual well known names on the High St popped up and were poor to deal with even to just view a house. This helped us decide we would like to use a smaller firm as they would hopefully offer a better service. Mike came to our house, valued it and also explained tricks buyers might use for us to be aware of. Within a couple of weeks the house was on RightMove with 11 viewings booked for that weekend. Mike himself did the viewings and left a brief description of each buyer and likeliness of any offers. To our surprise, we received five offers from the viewings and went to best and final. From then on, we generally dealt with Michelle and Zoe who liased with our sellers EA etc. They kept us informed throughout the process, always responded within the timeframe stated when we raised any queries and always were very friendly and approachable. Thankfully, we were in a small chain of three buyers so everything progressed fairly quickly. When an issue did arise (gazunder), luckily Michelle was on hand to put the buyer in his place and put it in no uncertain terms not to start messing around. We then exchanged and completed the week before Christmas as planned. I really believe Black & Golds are a brilliantly ran company, after dealing with some of the larger high street names the service received between the different companies were at different ends of the spectrum. Also, I think the chain would have fallen through with another company as their advice would more than likely have been accept the low ball offer to avoid losing out on commission. Black & Golds assured us they would back us either way even if we wanted to pull the house off the market for a period of time or for good. If you are looking to sell your home, I would highly recommend contacting Mike and the team. Their prices are competitive and the level of service is excellent. Thank You Robert

ROBERT · 18 June 2019

★★★★★ 5/5

Google

Ailish and Emma were both very helpful helping me let a propoerty as a professional landlord. They found a tenant quickly for a reasonable fee and were helpful and efficient at every stage.

Philip · 4 October 2024

★★★★★ 5/5

Google

I am really pleased with the service provided by all the team members of Black and Golds estate agents. Being a first time buyer I was not sure of the various steps involved in the house purchase but the team helped me at each and every step starting from viewing the property till completion. At no point I felt lost or waiting for any information I requested. They even helped me in getting the services of solicitor which was also excellent. Many thanks to Abbie, Laura and the complete team of Black and Gold for their help and support.

Diwakar · 18 June 2018

★★★★★ 5/5

Google

Black and Golds dealt with both our sale and ongoing purchase, and were absolutely fantastic from start to finish in what was quite a complex move. We mainly dealt with Zoe, Suzi and Olly, who were great but a shoutout to the whole team! They are very knowledgable, easy to reach and professional throughout the whole process. I won’t look anywhere else in the future, 100% recommend! Thanks again B&G 👍👍

Jack · 12 June 2024

★★★★★ 5/5

Google

Bought our new home sold through Black and Golds and we were very impressed with the service provided by Mike and the team. They kept us informed throughout the process and were always prompt to respond. I only wish we would have sold our house with Black and Golds (in hindsight) as we didn't get the same professional and personable experience with our selling agent! Liam and Emma SmithPositiveResponsiveness, Quality, Professionalism

Liam · 17 June 2021

★★★★★ 5/5

Google

I used Black and Gold Estate Agents recently to sell my property. From start to finish Mike and his team were very professional. Initially Mike turned up on time for our initial consultation, in todays world that in itself is impressive, someone who turns up when they say they are going to!! He then conducted a block booking event, 5 days after the house went on the market and within an hour, I had had an offer over the asking price. His team continued to manage the sale, liaising with both myself, the buyer and solicitors and exchange took pace 5 weeks later. Would highly recommend Mike and his team for both their efficiency and affordability.

Di · 18 June 2016

★★★★★ 5/5

Google

This is my first review and I would be happy if it helps you to make your decision. If you think of choosing the Estate Agent to sell your house, look no further. We purchased the house last year marketed by Golds and Blacks and the chain was the worst you can imagine (in my experience). Unexpected delays and luck of solicitors' communication delayed the process and almost made everyone scream. It took us almost a year to find the right house and we had a lot of interaction with another estate agents in the area.I can honestly say, that Black and Golds were the most professional of of them all. They are friendly, supportive people who are interested in your situation. They kept the chain solid and tried to speed up the process by doing things that other estate agents wouldn't be bothered about. Special thanks to Mike who made things to move quicker and was very supportive from the early start till the very end. If you want to sell or buy a house, feel safe choosing this Estate Agent. Five stars without a doubt!

Tanya · 18 June 2016

★★★★★ 5/5

Google

Today we completed on my late Mother's property. This has been a very difficult time for us and we're so glad we chose Black and Golds. Mike and his team have been amazing - professional, knowledgable, but honest and down to earth at the same time. They provided a great service with straight forward advice and support - exactly what we needed, especially when we were so far away. From our first meeting with Mike he said it as it was, no fancy sales pitch, just a really refreshing no nonsense approach. We knew the sale of Mom's house was in safe hands. I wouldn't hesitate to highly recommend Black and Golds. I really feel we have been supported through this whole process. Thank you.

Jayne · 18 June 2016

★★★★★ 5/5

Google

We recently sold our house through this estate agent and couldn’t be happier with the service! From my very first phone call to the moment our property went live, everything was incredibly quick and efficient. Amy, who carried out the …

Carl · 17 December 2025

★★★★★ 1/5

Google

I‘m not sure who I spoke with but I can say both ladies I spoke to were so impolite. Both hung upon me which is so rude. Just because there was a misunderstanding doesn’t mean to treat people this way. Absolutely unprofessional

S · 17 November 2025

★★★★★ 5/5

Google

Couldn’t recommend Black & Golds enough! Kerry has been amazing and she is very personable which makes the whole experience worth it. We had our property on the market for 6 months with a different estate agent, then we sold with Black & Golds after 2 weeks! Thankyou Kerry!

Emily · 6 March 2025

★★★★★ 5/5

Google

I recently purchased a home from someone selling through Gold & Blacks. At times my solicitor didn't always communicate effectively (to say the least...) but I could always rely on Suzi!! At times she was honestly the only one I could talk to, get an update and even the odd bit of advice during some quite frustrating times! The lads Josh and Jo that answered the phone to my many a query were always very polite and helpful. Definitely a team you can rely on! All the best Guys!

Stephen · 27 July 2024

★★★★★ 5/5

Google

Very positive recent experience of buying a property marketed by Black and Golds! Suzi was excellent in helping all parties to progress the sale which was achieved in eight weeks from offer to exchange! Her communication was excellent, very helpful and professional.

Connie · 19 December 2023

★★★★★ 5/5

Google

The B&G team were excellent from start to finish with our first-time buy. Constantly progressing the sale and keeping us updated. Showing great patience in the process. Particular mention must go to Sophie for her unwavering effort. We really can’t thank them enough.

James · 17 October 2025

★★★★★ 5/5

Google

Zoe and Suzi is what every agent needs - if it wasn’t for them doing their upmost for all the sales chasing I’m not sure people would have faith - keep up the work ethic ladies! X

Jamie · 18 March 2024

★★★★★ 5/5

Google

Have viewed a few properties with Black and Golds, they are very professional and worked around my work schedule. very good communication for there office.

M · 17 March 2026

★★★★★ 5/5

Google

Lee recently valued our house, he was very professional and personable and was complimentary of the property yet realistic. Quick service from start to finish with Laura booking in and sorting various correspondence. Highly recommend.

Suzi · 17 December 2025

★★★★★ 5/5

Google

We used Mike and his team at black & golds for both the sale and the purchase of our new home. The whole process was effortless on our behalf and the team kept us up to date with every step of the process. Would happily recommend them to anyone looking to support their local business!PositiveResponsiveness, Professionalism, Value

Simon · 17 June 2022

★★★★★ 5/5

Google

Black & Golds at Shirley have provided me with exceptional customer service. All the staff have been friendly , professional , informative , on time & have kept me updated with any queries I have had. The stressful time of looking for a rental that I could have my small dog has been challenging but as soon as I started dealing with DAN at Black and Golds he made it a very smooth process. I even called one late afternoon around 5.30pm as I couldn't work out some appliances & he said I'll be right there, amazing for him to do that for me especially as I assumed he had finished for the day & was on his way home. When he came he took all the time to answer all my questions & made me feel at ease. Highly recommend Black and Golds to deal with✅ Thank you for making my journey so far less stressful & it's great knowing I'm in good hands & I can trust them with any further queries I may have. 🤗

JULIE · 4 August 2025

★★★★★ 5/5

Google

I would like to thank Suzi and Ollie, I believe that the chain would have fallen apart, if it hadn't been for their brilliant skills to keep everyone informed about the daily challenges of the chain. Thank you both

Mark · 19 December 2023