Black and Golds Estate Agents Solihull reviews

★★★★★ 5/5

Google

I recently had the pleasure of a valuation from Amy at Black & Golds Estate Agents, and I couldn't be happier with the experience. She provided a thorough valuation of my property and talked me through every step of the process from marketing and showcasing my home to support during the process and expectations. Amy’s professionalism, warmth and positive attitude are a credit to her team. Highly recommend her services!

Carla · 17 December 2025

★★★★★ 5/5

Google

Excellent estate agents! Was really let down by another estate agency due to which our purchase didn't go through. Then we bought a house through Black and Gold who really have the buyers interest as top priority. Quick to respond, quick to get updates from long chains (ours was from London to west midlands to all the way in Ireland). Really ON IT! In the current mortgage climate, they really helped us push through with the chain so we keep our MO. Suzi H was an absolute legend at progressing everything through, it really went down to the wire for us, but Suzi made sure the chain didn't break and we moved into our lovely new home! Would recommend buying/selling through them 100%

Bilal · 17 June 2023

★★★★★ 5/5

Google

Exceptional service from Black and Gold. I was trying to Let to buy and Buy new property same time. Suzi in Black and Gold helped me organise this as complexity was high. She also offered me help from Black and Gold Mortgage broker - Gurdeep Samplay who got me the best deal. Thanks to Gurdeep and Suzi for their help.

Rohit · 17 May 2024

★★★★★ 5/5

Google

Absolutely brilliant! I have used other estate agents for previous purchases but Black & Golds are by far the best. From valuation, marketing and completion Black & Golds were exceptional. Communication, professionalism, attention to detail, experience,.. and more! I highly recommend to all. A big shoutout to Mike, Suzi, Ollie, Zoe and the rest of the team. Thank you all for being so amazing!

Kulwant · 17 February 2024

★★★★★ 5/5

Google

Black and Golds were fantastic when selling my property. Zoe went above and beyond to ensure my sale went through as smooth as possible. Thank you for being personable, and putting my mind at ease when things got stressful. I would not hesitate to use Black and Golds in the future.

Jenna · 25 September 2024

★★★★★ 1/5

Google

Waste of time with this agency as they don't reply to e-mails or even calls. If you are fully booked for a property or are not accepting viewings for some reason, at least have a copy and paste response as a courtesy, will take you less than a minute.

Tim · 17 March 2026

★★★★★ 5/5

Google

I have used Black & Golds twice now to sell properties and they truly are a dream to work with. From the point of valuation through to completion I cannot fault them. They're professional & friendly. Each time I had a query there was always a helpful member of the team to deal with any concerns. Maisie was amazing the way she acted as a go between for myself and the solicitors involved. Always, well informed and on top of the sales process which was very reassuring. I cannot recommend this company enough. They are the DREAM TEAM.PositiveProfessionalism

Marie · 27 August 2022

★★★★★ 5/5

Google

Recently bought a house through Black and Golds and was greatly impressed throughout the whole process, from calling to book a viewing, to being shown around and finally towards the end being kept up to date with all the problems that arose, making a stressful situation more bearable! Big thanks to Suzi who kept me sane and regularly updated me and returned my many calls :-)

Laura · 18 April 2025

★★★★★ 5/5

Google

I recently sold a property with Black and Golds and Mike and his team handled the whole process brilliantly. His knowledge of the local market was spot on and I achieved a far better price than I anticipated. I had the privilege of dealing with Maisy who looked after the whole process from start to finish. The photos were excellent really highlighting the property’s good points , the viewings were organised expertly and professionally led , the vetting of prospective purchasers was robust and in depth , and all the time communication with myself was prompt and constant. When the actual buyer was identified Maisy was extremely patient and professional with them organising extra viewings and dealing with all their queries promptly. She constantly kept across both sets of solicitors and brought the sale to completion despite covid restrictions ,isolating and numerous bumps in the road ! I would highly recommend Mike and his whole team at Black and Golds and will have no hesitation in using their excellent services again .PositiveResponsiveness, Quality, Professionalism

Neil · 17 June 2022

★★★★★ 5/5

Google

We have recently purchased a property through Black and Golds. I can honestly say, it has been a pleasure. Staff are so helpful, particularly Kerry. Kerry made me feel like nothing was too much trouble. She kept me up to date and communicated each stage. Anything I wasn't sure about Kerry would find the answer. I couldn't recommend Black and Golds enough.

Jayne · 5 May 2025

★★★★★ 5/5

Google

We recently sold our house with Black & Golds and had a very positive experience. Kerry in particular did a fantastic job pushing the sale through and contacting all parties throughout the process and keeping everyone informed. She worked extremely hard for us, we couldn’t be more grateful.

Roxanne · 17 February 2026

★★★★★ 5/5

Google

Can't recommend Black & Golds enough! From our very first viewing to completion everyone we have dealt with have been so professional, polite & lovely. A big shout out to Olly and Suzi who we can't thank enough for their guidance, patience and general helpfulness, thank you both so much!! Would not hesitate to use again

Charlotte · 17 February 2024

★★★★★ 5/5

Google

Suzi and the team were extremely helpful throughout our journey of buying our first home. They were always on hand to answer any of our queries and were always able to provide us updates. The whole team was a pleasure to liaise with and they made the the whole proces stress free.

Waqas · 17 April 2024

★★★★★ 5/5

Google

I have recently rented my house through Black and Golds & Ailish has been nothing short of Amazing from start to finish! I am new to rental market however, I have received 5 star service and being reassured throughout the whole process by Ailish. I couldn’t recommend black and gold enough! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Aimee · 18 January 2024

★★★★★ 5/5

Google

I recently sold my house using Black and Golds and can honestly say they were a dream to work with - professional, friendly and they kept me up to date with the progress of the sale all the way along. Special thanks to Maisy who answered my emails promptly and explained what was happening when my solicitor didn’t! Thanks again Mike and the team.

Wendy · 17 June 2023

★★★★★ 5/5

Google

Black & Gold’s were recommended to me by a family friend, and I can absolutely see why. As a first-time landlord Ailish and Emma were incredibly professional, knowledgable and friendly - really put my mind at ease and guided me through the whole process. Everything was actioned quickly and communicated to me at every step. It really took the pressure off me, knowing that the process was in such good hands. I couldn’t have asked for better service, thank you so much!!!

Ashleigh · 2 June 2024

★★★★★ 5/5

Google

Bought a house through Black and Golds recently which was a very positive experience for me. They were easily available to speak when I needed, communicated well via email and was equally as driven as I was about getting the sale pushed through as quick as possible. Between first viewing the house and completion, all was done in under 2 months which partly was because of other factors, however Black and Golds kept things moving quickly and worked how I wanted them to. Thank you Maisy for all your efforts, definitely a place I would recommend.

Danny · 17 June 2021

★★★★★ 5/5

Google

we've recently complete a sale and purchase with black and golds and it has been an absolute pleasure to deal with Mike and all the team, they made the process effortless and kept us informed at every step. i would highly recommend them to anybody who's thinking of selling or buying a property. Can't thank them enough. special mention to Zoe, Sarah, Suzi and Maisy who's camera skills are on point! brilliant and friendly service with a team who care as much as you do! Thanks Team B&G Dave & SarahPositiveQuality

David · 17 June 2021

★★★★★ 5/5

Facebook

We've recently completed a sale and purchase with Black and Golds and it has been an absolute pleasure to deal with Mike and all the team. They made the process effortless and kept us informed at every step. I would highly recommend them to anybody who's thinking of selling or buying a property. Can't thank them enough. Special mention to Zoe, Sarah, Suzi and Maisy, whose camera skills are on point! Brilliant and friendly service from a team who care as much as you do! Thanks Team B&G. Dave & Sarah

Sarah · 14 May 2021

★★★★★ 5/5

Google

I highly recommend Black and Gold, their service is very personable and efficient. Maisy was our main contact and remained in contact with us throughout the whole process. She took the pressure off to ensure the whole transition went smoothly. If maisy was away another member of the team would respond immediately ensuring there was a seemless service. Outstanding customer service. Thank you Mike and the team for your support throughout the sale.

Becky · 17 June 2022

★★★★★ 5/5

Google

We brought our house through Black and Golds. We mainly dealt with Suzi, considering she wasn’t actually our direct estate agent she couldn’t be more helpful. Communication was brilliant and detailed throughout. It was quite a long and complicated chain which was, at times, hard work. The help from Black and Golds made this process much easier. It was a pleasure to deal with them. We didn’t sell with them but the experience of buying with them would make me consider using them in the future.

Amy · 17 May 2024

★★★★★ 1/5

Google

I called to View a property I was really interested in they said we only do 16 views before nobody can see the property anymore. He will go off the market on the same day which didn’t happen. I kept calling. I wanted to view the property. I …

Sal · 17 December 2025

★★★★★ 5/5

Google

I’ve had an amazing experience with Black and Golds Estate Agency. Kerry, who handled my purchase, was absolutely brilliant. She made the entire process smooth and stress-free, keeping me updated throughout. I’m so glad she was the one looking after my purchase. I would definitely recommend Black and Golds.

Rawiyah · 17 December 2025

★★★★★ 5/5

Google

We used black and gold on our own sale 2 years ago they was fabulous from start to finish to finish, you was always kept updated with viewings and time scales. We then used black and gold again this year as a family property was left for …

Donna · 17 December 2025