Trusted Agent profile · Slough

Frost Partnership Langley reviews in Slough

3.7

★★★★★ Good

143 reviews across 2 platforms

6 Clayton Parade, High Street, Langley, SL3 8HE, Slough, SL3 8HE

Frost Partnership's office in Slough, at 6 Clayton Parade, is rated 3.7 out of 5 across 143 reviews on two platforms, including 79 Google reviews rated 4.8.

Google logo

4.8 / 5

79

Reviews on Google

This office

Trustpilot logo

64

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Slough office, from every platform, shown as written. First names only.

4/5

Google

I’ve had a very good experience so far with Frost and in particular Colin White who knows the market extremely well and gives very good advice/guidance. Things to date have been pretty straight forward, Something I value hugely, knowing that things are simply being taken care of.

Ausilia · 26 October 2019

Agent replied · 24 October 2024

Hi Ausilia, Many thanks for taking the time to write this positive review for Colin and the Langley team. It is great to hear that you have received a professional and informative service, and are confident that all your property matters are being being dealt with efficiently and effectively. Best wishes from all the team at The Frost Partnership

1/5

Trustpilot

No response to emails - out of business?

I can only assume they are out of business. No response after several emails to various aliases including their director of lettings directly. They registered my tenants deposit despite the fact I only wanted them to find the tenant - I complained about this at the time. Now, at the end of the tenancy, they are not responding to a request for information on how to return it. I was going to sell the property through them but if they aren't in business anymore then I'll need to look elsewhere.

DL · 8 October 2024

5/5

Google

It took us a whole year to get the property we initially looked at , with all possible delays with my buyer dropping out twice and all through this, Frost ( Alison Perchard) was with us , guiding through the process. Victoria helped us with looking at new properties .. Speaking to the solicitors , making us understand the sale and purchase process .. we had a very good experience with Frost partnership and would recommend the team..

Vinay · 10 October 2022

Agent replied · 24 October 2024

Hi Vinay Thank you so much for your 5 star Google review for our Langley Sales office. We are delighted to read that in spite of delays, you had a very good experience with The Frost Partnership and that you would recommend the team. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Victoria, Steve, Emily and Alison. What a team. Would definitely recommend!

Jane · 1 November 2025

Agent replied · 22 November 2025

Hi Jane - Many thanks for leaving this 5* Google review for our Langley team, it is very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents

4/5

Google

Frost Partnership at Langley was very helpful for us in moving home etc. Handled our queries well and as best as they could. Overall nice and pleasant experience. Alison was very supportive overall.

Savi · 10 October 2021

Agent replied · 24 October 2024

Many thanks for leaving this 4* review for the Langley team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

Fantastic estate agents. So professional. Easy to contact. Always someone to speak to. Helpful. Always has time for questions. David has been wonderful. Making things run so smooth in a sometimes stressful …

Linda · 10 October 2021

Agent replied · 24 October 2024

Hi Linda, Many thanks for taking the time to post your 5* review regarding David and Alison from our Langley team. … More

5/5

Google

I hadn't used the Frost Partnership previously on a sale, or let, of any of our properties - but was encouraged by the fact the the Langley office seemed to be very visible in the area, with for sale boards and good on line marketing/information. Having recently refurbished a two bedroom flat, marketing details were prepared quickly, and accurately and two viable offers were made soon via Steve soon after the listing, and showing the apartment. We progressed with one offer, Alison doing an excellent job through process of keeping both me, and my Solicitor informed of where were were in the process. We completed with limited hassle. I am happy to recommend both the Langley office and (especially) Alison for her proactive two way communication.. Paul

Paul · 10 October 2021

Agent replied · 24 October 2024

Hi Paul, Thank you. That's fantastic to read; we're so pleased the Langley team helped you to complete with limited hassle and with proactive communication, especially Steve and Alison. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

I am so pleased to review Frost Partnership. From the first meeting with Vanessa regarding letting my property, she was very professional and was able to provide me with all the information I required. She was extremely friendly and was able to answer all my questions. Following on from the meeting, we exchanged a number of emails and phone calls, extremely efficient in responding and dealing with any issues. Cannot fault Vanessa, provided me with the best service. Absolute star!

Pam · 10 October 2021

Agent replied · 24 October 2024

Hi Pam, Many thanks for taking the time to write this 5* review for Vanessa from our Langley Lettings team. We are delighted to read that Vanessa has provided you with the best service. We will pass your comments on to her and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Wonderful service from Danielle…

Wonderful service from Danielle Sprenger We have been receiving service from Frost partnership for the last 7 years. However since Danielle joined the company our view has completely changed positively, we received very nice & friendly service from Danielle Sprenger She is always hard working, helpful, professional and practical . Before she joined the company, we were mislead by the property management team, who were slow and never taken care of the issues ( even Black mailing that could use anytime the management keys when trying the book time for repair visits etc) but since Danielle has joined the company she has always approved the issues with care and respect the family. We are really grateful for her efforts and positivity throughout what has been a stressful time for us particularly when we decided to vacate the property. I'm also very pleased with the fast and polite communication with Danielle. The Frost partnership should keep her and needs to recognise for her for the hard work who made such a positive impact for the customers. Wonderful service all round from Danielle.

Mumtaz · 16 May 2024

5/5

Google

I'd like to thank the team at Frost partnership agent at langley for being fab letting agents! It isn't often that as a tenant feel genuinely looked after and cared for by your letting agency, but I have always received a speedy response to questions and everyone has been so friendly specially a young lady call Tina . I can highly recommend renting with frost partnership in langley to anyone.

Shivani · 10 October 2022

Agent replied · 24 October 2024

Hi Shivani Many thanks for taking the time to write this 5* review for Tina Shah from our Langley Lettings office. We are delighted to read that you have always received a speedy response to questions and everyone has been so friendly. We will pass your comments on to Tina and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Buying via frost was easy and Alison was great helping even after completion too whereas other agency don't care once sold

Kamal · 10 October 2022

Agent replied · 24 October 2024

Many thanks for taking the time to write this 5* review for Alison from our Langley Sales office.We are delighted to read that she was a great help even after completion. We will pass your comments on to her and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

I am really pleased with the service I received from the letting department of Frost partners especially Nick was great , great service and great attitude, thanks

Mazhar · 10 October 2021

Agent replied · 24 October 2024

Hi Mazhar, Many thanks for your 5* review. We are delighted to read that you received excellent service with a great attitude from Nick in our Langley office lettings department. We will pass your comments on to Nick and all involved. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

Had a very good experience especially with Jade Nice customer service Thank you ☺️☺️

Rachael · 8 July 2025

Agent replied · 25 July 2025

Hi Rachael - Thank you so much for posting this 5 star Google review for Jade from our Langley team. We are so pleased to hear that you had a very good experience and nice customer service. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Excellent. I have used a few other agents and to be honest, when I first met this agents representative 18+ months ago, I thought these would be the most unlikely agents to find us tenants and I had already advertised with 3 agents whom I thought were too good. So with that belief I also let Frost advertise our property and to my surprise all the other agents failed and Sinead from the Frost Partnership in Langely found us tenants within 7 days, for 6 month tenancy and she negotiated for us to be paid up front for the whole tenancy period. That tenancy finished in December 2018 and Sinead again found within us new tenants within 7 days of advertising again. I have just done the check-in yesterday. I would recommend this company for firstly, their professionalism and thoroughness with the checks, 2ndly the updates as things progress and last but not least, the quality of the tenants they have found me twice. I also request Frost Partnership to look after Sinead, she is an asset, a brilliant lettings agent and she must be retained at any cost.

Bilal · 26 October 2019

Agent replied · 24 October 2024

Hi Bilal, Thank you so much for taking the time to write this fantastic review and recommendation for Sinead and The Frost Partnership Estate Agency. We are delighted to hear that Sinead has surpassed expectations and found quality tenants for your property. We will pass your comments on to both Sinead and our senior management team. Best wishes from all at The Frost Partnership

5/5

Google

We have used Frost in both the sale and purchase of our homes in Langley for the last 20 years. An excellent service and straight forward approach which goes a long way alleviating the stresses associated with moving home. The last move was an especially "bumpy ride" but Alison, Steve and Ben took all of it in their stride and helped us through. Thanks to the team. You really can't go wrong with using Frost to sell or buy your home.

Ian · 26 October 2019

Agent replied · 24 October 2024

Hi Ian, Many thanks for taking the time to write this glowing review for Alison, Steve and Ben in our Langley office. It is great to read that you have been a loyal customer of The Frost Partnership during the past 20 years and that you again received an excellent property service from the team, despite the 'bumps'. Sincere thanks for your continued support and recommendation. Best wishes from all at The Frost Partnership

5/5

Trustpilot

Highly recommend!

As landlord and seller, I have been greatly helped by the teams at Frost in Surrey! Katie and Charlotte and their team members have been phenomenal at making the letting and sales process as smooth as possible for me. They have been patient and friendly which makes the partnership with them a really enjoyable experience. For that, I would recommend them highly!

Andrew · 13 December 2024

5/5

Trustpilot

Real review from a landlord

As a landlord, I highly recommend Frost Partnership, particularly the Slough branch. Frost Partnership have been managing my property at Slough for over 10 years. They have always provided timely communication, clear rental statements & invoices, comprehensive property visit reports, quotes from multiple contractors for price comparison to choose from, high quality contractors and newsletter updates to keep landlords abreast with changes any rules and regulations. Even when I am unable to get to my emails on time, they are always proactive in ensuring that tenants’ health & safety are prioritised and chasing quotes without delays. This gives me confidence of their commitment in providing high quality of service for both tenants and landlords. Having another property in outer London, I have not come across any other management companies that have come close to Frost Partnership level of service. They are my benchmark against all other companies. I initially signed on when the company was known as Hunt & Nash with Lee Henry. The team including Pooja, Deborah, Karen, Ciara, Rae, Arandeep, Sharon, Elaine, Joanne, Julie, Jeremy, Colin, Afzal, Eleanor, Jaskaran, Simon and Harjivan are highly professional and I cannot thank them enough for all their hard work in making everything so seamless and efficient. Having had years of experience as a property renter, as a landlord I try to only use management companies that treats tenants well.

Alf · 29 November 2023

1/5

Trustpilot

Frost Partnership in High Wycombe is…

Frost Partnership in High Wycombe is awful. It took me way too long and a battle to get my deposit which I paid quickly to secure. Poor service from Frost and the landlord. Had I not chased for my money I would not have got it back. Absolutely shocking!

Emzy · 20 April 2022

5/5

Google

I needed a managed letting for my property and so went first to Frost who I had used to sell my own house a year earlier and I am glad that I did. They have been very professional (specially Tina and Vanessa) throughout the process. I got multiple offers on the first day of viewing which was a pleasant surprise.

Varinder · 10 October 2022

Agent replied · 24 October 2024

Hi Varinder Thank you so much for your 5 star review for Tina and Vanessa from our Langley Lettings office. We are delighted to hear that they were very professional throughout the process. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Trustpilot

You need a website revamp please…

You need a website revamp please message me

Femi · 8 April 2026

5/5

Google

Alison at Frost Langley was an absolute star.

Gillian · 10 October 2022

Agent replied · 24 October 2024

Many thanks for leaving this 5* review for Alison from our Langley Sales team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

I have used the Frost Partnership for many years as a tenant. I then purchased my property from them. Lucky the property had an annex which i have been renting to help pay the mortage. However, recently, the council said that i did not have planning permission to use the annex for residental. The help and support of the Frost Partnership real;y made a difference. Thank you.

Shakti · 25 October 2020

Agent replied · 24 October 2024

Hi Shakti, Many thanks for taking the time to write this 5* review for our Langley team. We are delighted to read that they provided you with help and support regarding your annex issue. We will pass your comments on to all involved. Best wishes from all at The Frost Partnership

1/5

Trustpilot

Frost company are really scammers

This company is absolutely annoying. The landlords have already asked for the highest possible price, and this company listed the property at that price, letting it go to the highest bidder, thereby undermining the market for their own benefit. The way they make money is absolutely disgusting. For instance the landlords ask £1500 per month for 1Bedroom flat and these guys push the viewer to go for offer even more than £1700per month

Amir · 29 August 2023

5/5

Google

I am so impressed with the Frosts Langley , especially manager Victoria and Alison. Without their professionalism and knowledge, I am sure my sale would not have been possible. I would absolutely recommend anyone to use this branch of Frosts- a fantastic, friendly and professional team!

Michelle · 23 March 2023

Agent replied · 24 October 2024

Hi Michelle - Thank you so much for taking the time to write this fantastic 5* review for our Langley Sales team, especially Victoria and Alison. We are delighted that you found them to be a fantastic, friendly and professional team! We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

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