Trusted Agent profile · Slough

Frost Partnership Langley reviews in Slough

3.7

★★★★★ Good

143 reviews across 2 platforms

6 Clayton Parade, High Street, Langley, SL3 8HE, Slough, SL3 8HE

Frost Partnership's office in Slough, at 6 Clayton Parade, is rated 3.7 out of 5 across 143 reviews on two platforms, including 79 Google reviews rated 4.8.

Google logo

4.8 / 5

79

Reviews on Google

This office

Trustpilot logo

64

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Slough office, from every platform, shown as written. First names only.

5/5

Google

Very truthful estate agent. I was extremely happy and satisfied the service provided to us by Sinead McMahon - a very reliable and helpful agent and she deserves a recognition. Highly recommending to anyone looking to rent a property.

Mohamed · 26 October 2019

Agent replied · 24 October 2024

Hi Mohamed, Many thanks for taking the time to write this review. We're delighted to hear that you have received great customer service from Sinead. Thank you for recommending us, it is much appreciated. We will pass your comments on to both Sinead and our senior management team. Kind regards

1/5

Trustpilot

Be careful with these people

Be careful with these people. When moving into rented accommodation they did not address any issues that we felt needed to be fixed, simply ignoring our emails. When we moved out, they tried to take money from our deposit to fix issues with the house that already existed before moving in. A deposit should not be there to fix existing maintenance issues.

Jules · 9 December 2021

1/5

Trustpilot

Avoid at all costs

Avoid at all costs. I have rented a flat from them for 2 years, it has been 2 months since I have done the check-out and they still haven't refunded my deposit. Plus, they have tried to find the tiniest details to hold money from my deposit... their excuse to charge me £90 cleaning fee is a discoloured sealant in the bathroom.

Morgane · 5 November 2021

5/5

Trustpilot

Purchasing a flat

I couldn't be more pleased with my experience with the Frost Partnership. My main contacts were Lee and Alison and they were both extremely responsive, helpful and professional throughout the purchase of my flat. I was particularly impressed with how quickly they responded each time I needed information or documents. They've been such a pleasure to work with.

B · 19 April 2022

5/5

Google

In regards to this estate agents, it has been the quickest and easiest experience I have had, and I am very satisfied.

Rina · 10 October 2022

Agent replied · 24 October 2024

Hi Rina Many thanks for taking the time to write this 5* review for our Langley Lettings office. We are pleased to hear that it has been the quickest and easiest experience you have had and that you are satisfied. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Great team and always happy to help. Kept things moving well on my sale. Thank you Alison, Steve and Ben.

Tee · 26 October 2019

5/5

Google

Thank you very much Victoria and Allison. They were very helpful in the purchase of my property. .

Adeyemi · 10 October 2022

Agent replied · 24 October 2024

Thank you so much for your 5 star review. That's great to read; we're so pleased the Langley Sales team, especially Victoria and Alison, were so helpful with your purchase. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Had an excellent experience with Frost. Vanessa D'Souza found the perfect rental property for our family and was extremely helpful throughout the process. Very professional and made everything run smoothly.

Rebecca · 26 October 2019

Agent replied · 24 October 2024

Hi Rebecca, Many thanks for your 5* review for Vanessa and the Langley team. We're delighted that Vanessa found the right rental property for you and your family and we wish you many happy days in your new home. Best wishes to you from all at The Frost Partnership Estate Agents

1/5

Trustpilot

They have not paid back my deposit for…

They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.

Natalia · 11 October 2021

1/5

Trustpilot

Hi,Communication is important.

Hi, Poor communication and unjust treatment. Thank you

Bonnie · 6 January 2025

5/5

Google

Vanessa from letting team is very professional. Vanessa has managed whole tenancy process seamlessly and shown outstanding customer service skills.

Vikram · 10 October 2021

Agent replied · 24 October 2024

Thank you for your 5 star review. That's fantastic to read; we're so pleased that Vanessa from our Langley Lettings team was very professional and showed outstanding customer service skills. We will pass your comments on to Vanessa and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Absolutely fantastic at handling a challenging sale

Elaine · 23 March 2023

Agent replied · 24 October 2024

Hi Elaine - Thank you so much for this fantastic 5 star review for our Langley Sales team, much appreciated. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

1/5

Trustpilot

Terrible Experience

Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.

J · 12 August 2024

5/5

Google

Very good responses,On time and not wasting time 👌👍 …

DIRLEA · 10 October 2022

Agent replied · 24 October 2024

Thank you so much for your 5 star Google review for our Langley Lettings office. We are pleased to read that they provided very good responses and were on time! We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Excellent service, I recommend 100%, big thats to Alison

Kristina · 25 October 2022

Agent replied · 24 October 2024

Hi Kristina - Thank you so much for taking the time to write this 5* review for Alison from our Langley office. We are delighted you received excellent service and that you would 100% recommend. We will pass your comments on to her and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Communicated well. Answered my questions in good time. Responsive.

Kiran · 10 October 2022

Agent replied · 24 October 2024

Hi Kiran Thank you so much for your 5 star review for our Langley office. We are delighted to read that they communicated well and answered all your questions. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Very nice & friendly service from…

Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.

Mariam · 18 February 2024

1/5

Trustpilot

Very poor experience

Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere

Phil · 6 September 2023

5/5

Google

Excellent service from Colin White very professional and knowledgeable. A pleasure dealing with you - Thank you!

R · 10 October 2020

Agent replied · 24 October 2024

Hi Many thanks for taking the time to write this 5 star review for Colin and the team at Langley. … More

1/5

Trustpilot

Very unhelpful rental department

Very unhelpful rental department! They simply do not care about the tenant. Do not use!!!

Zoë · 27 March 2024

1/5

Trustpilot

It's an unprofessional agency..

It's an unprofessional agency... They don't answer to your emails-they send you to meet the owner.. I didn't understand why??They put same propriety on different rentaln sites with differnt pricesNobody check theier job...

Mihai · 19 October 2022

1/5

Trustpilot

They should be ashamed.

Victoria · 22 May 2024

5/5

Google

I have always found Frosts to be honest, straight up and they are one of the very few that care. Thanks and i will keep and continue to use you uys

Alan · 26 October 2019

4/5

Google

Rating only, no written review.

Yin · 10 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Frost Partnership's Google reviews
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