Every review we hold for the Slough office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe had a fantastic experience with…
We had a fantastic experience with Chancellor’s in Chipping Norton when selling our property. The team provided excellent service throughout the entire process, professional, responsive, and supportive at every stage. Everything was handled smoothly and efficiently, making what can be a stressful time far easier.
Merlin · 22 August 2025
★★★★★ 1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
Naz · 25 August 2026
★★★★★ 5/5
GoogleHarry Has been amazing person and his so passionate with his work and very knowledgeable and helpful and very kind and humble person has great respect and understanding for the service his providing is excellent
He is great person to be contacted
Nigel · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for taking the time to leave such kind words! We truly appreciate your support and are delighted that Harry's passion and expertise have made a positive impact on your experience. We strive to provide excellent service and are grateful to have customers like you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWorking with Ryan has been lovely and he is great at answering any questions that we have had. He has been informative and patient in these last few months. Looking forward to continuing the process with him!
Jasvinder · 25 October 2024
Agent replied · 8 November 2024
Hello Jasvinder,
Thank you for your wonderful 5* review! We're delighted to hear that Ryan has been informative and patient throughout the process. We look forward to continuing to assist you.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
TrustpilotA review for Shelby Chandler-Wootton as…
A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!
Pete · 20 December 2025
★★★★★ 5/5
GoogleWe went to another estate agent who failed to sell the house and were terrible with communication, ended up coming to Connells who sold the house in 1 month! Amazing result and everyone I’ve dealt with have been amazing and supportive. Harry and Anthony have been amazing! 5*
Semmera · 19 December 2025
Agent replied · 9 January 2026
We are thrilled to have provided such an amazing experience for you! It was our pleasure to sell your house in just 1 month. Thank you for choosing Connells and for your kind words about our team members, Harry and Anthony. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotMy interactions during my search for a…
My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.
Jeune · 19 December 2025
★★★★★ 5/5
TrustpilotVenus
Ms. Olivia Hesson is very helpful.
Mrs · 22 October 2025
Agent replied · 23 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI would like to thank all the employees, especially Alisha and Bal, who helped me rent a house and solved the problem even though I had a few paperwork problems 😊 …
Hüseyin · 2 December 2024
Agent replied · 9 December 2024
Hello Hüseyin,
Thank you so much for your wonderful 5* review! We're delighted to hear that Alisha and Bal were able to assist you effectively.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
TrustpilotWe were looked after by Jamie woodland…
We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend
Mark · 1 October 2026
★★★★★ 5/5
TrustpilotI really liked this property
I really liked this property, it made me feel great. The staff were nice and kind to me. And especially Hannah Patterson - Davey! Thank you!
Elena · 22 January 2026
★★★★★ 5/5
TrustpilotFirst time buyer
As a single, first time buyer - Callum was incredible when showing me the flat I bought, and helping through the process too. Couldn’t recommend enough!
Lauren · 22 January 2026
★★★★★ 4/5
TrustpilotFrankie is a great manager.
Following my move, I had the pleasure to be in contact with Frankie, the property manager. Dispite several technical issues I found in the property she was promply available to arrange all the works that needed to be done at the property.
AD · 22 January 2026
Agent replied · 23 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI had an absolutely wonderful experience on viewings with Mr. Raj from Connells. He is always on time and answering to all questions I had on the viewing. He was so nice and polite to talk to. He is been helping with finding a right accommodation for my family. Thanks Raj & Connells
Prasanth · 26 October 2023
Agent replied · 25 October 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks Alisha for your services
Prince · 11 October 2025
Agent replied · 9 November 2025
Thank YOU for trusting us with your business, Alisha! We're grateful and honored to serve customers like you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA big thank you to Raj in Lettings, he was professional and dedicated throughout the whole process. Everything was clearly explained and I felt in safe hands as all my questions and queries were handled with precision. Highly recommend Raj and his devotion to the rental game.
Kayenaat · 28 February 2024
Agent replied · 25 October 2024
Kayenaat Salim, thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleHave been mailing with let enquiry and calling, no response from a week. Worst agency.
Sanjana · 11 August 2026
Agent replied · 11 October 2026
Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHarry at Connells has been fantastic throughout the whole process.
He kept me updated, chased when needed, and genuinely cared about getting everything over the line. His communication and support made a very stressful situation much easier.
Would definitely recommend him and the team at Connells.
Akash · 11 December 2025
Agent replied · 9 January 2026
Thank you so much for your kind words! We are thrilled to hear Harry provided fantastic service and helped alleviate some stress during your time with us. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleBad experience.After one year I left property Now They are refunding my Deposit amount1700.
Even not replying my email.
Guru · 11 July 2026
Agent replied · 22 September 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotJamie has always been very helpful and…
Jamie has always been very helpful and very accessible to help us in our hour of need, responses are always quick with a resolution sorted for us. She is always very cheery and easy to talk to.
Mr · 21 February 2026
Agent replied · 24 February 2026
We appreciate you taking the time to leave us this great review. We are so pleased to hear that you are happy with the helpful and accessible service you've received.
★★★★★ 5/5
GoogleI call them 3pm for a property viewing request, after 5 minutes they call me back and arrange a viewing on 5pm .. quick response and professional service …. Thanks Alisha for the help
Moosa · 26 August 2024
Agent replied · 25 October 2024
Thank you for your glowing 5* review Moosa. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience in selling my property. Connells achieved a more competitive sales price than other agents could have got me. The offer was received quite soon after marketing started. In particular, I am very happy with sales manager Harry, who oversaw the coordination and communication with all parties. Job well done!
Sudhir · 21 September 2025
Agent replied · 22 September 2025
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotAbsolutely outstanding from start to…
Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.
Mr · 18 May 2026
Agent replied · 25 May 2026
We appreciate your kind words! We are so pleased to hear that our service was outstanding and professional.
★★★★★ 5/5
GoogleAnthony he is very helpful , polite and good advicer. I think he is one of the best Agent in Connells team.
Thankyou
Sonia · 11 May 2026
Agent replied · 11 October 2026
"Thank you for taking the time to leave such a kind review! We are thrilled to hear that Anthony provided exceptional service and was such a valuable member of our team. We will make sure to pass along your kind words to him. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.