Every review we hold for the Slough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’m really happy with the service I received from Prabhdeep . He helped me find a mortgage and made the whole process so much easier. He always answers the phone, replies to messages really quickly, and keeps me updated with all the forms and paperwork throughout the process. His communication is excellent, and he is always helpful, professional, and supportive whenever I have any questions. I really appreciate how he keeps me informed every step of the way and makes sure everything is handled smoothly. I would definitely recommend Prabhdeep to anyone looking for help finding a house. Thank you for all your help and support!
Nafeesa · 10 October 2026
Agent replied · 11 October 2026
Thank you for your wonderful review! We're thrilled to hear that Prabhdeep made your mortgage process smooth and enjoyable. His commitment to excellent communication and support is what we strive for. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been very lucky to have Anthony assisted and helped me throughout the purchase process of my new house. He went above and beyond my expectations and not only kept me informed at all times but also bridged any gap between the seller and buyer. Without his continuous effort and dedication, the process would have been quite lengthy and difficult. I can never thank him enough for what he did for me to buy this house quicker and without any hassle. Thank you Anthony and the entire Connells team.
SSDAU · 11 May 2026
Agent replied · 11 October 2026
We are thrilled to have played a role in helping you purchase your new house and are so glad to hear that Anthony went above and beyond your expectations. Our team at Connells is always dedicated to providing exceptional service to our clients, and we are grateful for the opportunity to have been a part of your journey. Enjoy your new home! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been dealing with Connells over the last 15 years and have bought and let with them always. They are currently assisting us with the sale of our home and the experience has been splendid throughout. Their communication is great, they are very keen on assisting you always, their feedback process is very prompt and you're not left waiting for days on end to know more. Special thanks to Emma, Kuldip and Anthony who are quick to respond always and striving to assist to the best they can!
Shaz · 11 May 2026
Agent replied · 11 October 2026
Thank you for your loyalty and trust in our team over the past 15 years. We are thrilled to hear that your experience with us has been splendid and that our communication and commitment to excellence have stood out to you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had an outstanding experience working with Emma Samuel at Connells. She has been absolutely amazing throughout the entire process, professional, supportive, and always willing to go the extra mile.
Thanks to Emma’s dedication and guidance, I am now buying a house through Connells Slough. She made what could have been a stressful experience feel smooth and manageable, always keeping me informed and confident every step of the way.
I truly believe she is the best at what she does, and I couldn’t recommend her highly enough!
Hari · 3 April 2026
Agent replied · 17 April 2026
Thank you for your kind words! Our team takes great pride in providing exceptional service and we're thrilled to hear Emma went above and beyond for you. We're so happy to have helped make your home buying journey smooth and stress-free. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotCharlotte has been great throughout
Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!
Customer · 18 May 2026
Agent replied · 25 May 2026
We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.
★★★★★ 5/5
TrustpilotStephanie Toal was an excellent estate…
Stephanie Toal was an excellent estate agent to work with and played a key role in helping this transaction reach exchange.
As the acting conveyancer on the matter, I was particularly impressed by Stephanie's proactive approach and dedication. The day before exchange, an urgent issue arose that needed to be resolved quickly. Despite it being close to 5pm and approaching the end of the working day, Stephanie took my call, immediately understood the importance of the matter, and took action straight away.
What really stood out was her commitment to seeing things through. She continued liaising and providing email confirmations well beyond normal working hours, with correspondence continuing after 7pm, ensuring that everything necessary was in place for the transaction to exchange contracts.
In property transactions, having a proactive estate agent can make all the difference, and Stephanie is a perfect example of that. Her responsiveness, professionalism, and willingness to go the extra mile helped keep the matter moving at a critical stage.
I would highly recommend Stephanie Toal to anyone looking for an estate agent who is efficient, communicative, and genuinely committed to getting a transaction over the line. Proactive people like Stephanie really do make the difference.
Nadvi · 8 October 2026
★★★★★ 5/5
TrustpilotForever grateful
It's always hard when you have to sell a loved ones property, after their passing. Right from the start Ella was thoughtfull, kind and professional to the situation. She helped guide us through the process with her expertise, making the process much easier. Ella excelled at communicating with us and ensured emails were answered in a timely manner. Im sure i asked some really stupid questions, but Ella never made me feel they were not valid. Despite some setbacks with buyers, she was always there with optimism and advice which has finally led to us exchanging today. We will be forever grateful to Ella and the team
Gemma · 6 October 2026
★★★★★ 5/5
TrustpilotWe cannot recommend Maedeh highly…
We cannot recommend Maedeh highly enough. We are currently in the process of buying our new home, and with delays and complications surrounding the sale of our existing house and flat, it has been a particularly stressful process.
Throughout it all, Maedeh has been absolutely fantastic. She has been incredibly supportive, proactive and patient, always keeping us updated, chasing things when needed and doing everything she can to keep the process moving.
She has gone above and beyond in dealing with queries from both sides and has been a constant source of help and reassurance. We are still waiting to complete, but we wanted to say how much we have appreciated everything she has done for us so far.
Thank you, Maedeh, for all your hard work and support, you really have been wonderful.
Rayna · 22 September 2026
★★★★★ 5/5
TrustpilotI would like to say a huge thank you to…Sherko
I would like to say a huge thank you to Sherko for all his hard work in selling my house in just 2 weeks!
Sherko was professional, friendly, extremely helpful and always kept me updated throughout the process. He went above and beyond to make everything as smooth and stress-free as possible.
I’m so pleased with the result and would highly recommend Sherko to anyone looking to sell their home. Thank you, Sherko, for your fantastic work!
Monica · 4 September 2026
★★★★★ 5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.
Mr · 31 August 2026
★★★★★ 1/5
GoogleMy experience with this estate agent was disappointing.
Communication was proactive and attentive at the start, but when a more complex issue arose, the level of responsiveness and accountability noticeably declined. Queries were not addressed clearly, and the matter was quickly redirected without sufficient explanation.
Professional service should be consistent from start to finish, not just when securing business. Unfortunately, that was not my experience.
Dennis · 17 March 2026
Agent replied · 25 October 2024
Many thanks Dennis for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a fantastic experience with Connells Slough while selecting our new home. In particular, Alisha was highly professional, always responsive, communicated clearly at every stage, and proactively resolved issues to keep the process running smoothly. She coordinated paperwork, explained terms in plain language, and made sure our questions were answered quickly. After we signed, Alisha went the extra mile to ensure we were properly settled. She checked in, arranged follow‑ups, and made sure any minor issues were resolved without delay.
I highly recommend Connells Slough, and especially Alisha, to anyone looking for honest, efficient, and genuinely helpful estate agency support.
Fawad · 26 October 2025
Agent replied · 9 November 2025
Thank you for sharing your fantastic experience with Connells Slough and Alisha! We are dedicated to providing honest, efficient, and helpful support to our clients. We are glad to hear that Alisha's professionalism, responsiveness, and proactive nature made the process smooth for you. We look forward to working with you again in the future. Thank you for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotFrom day one when i enquired about the…
From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes she is energetic
She keeps you in the loop and wont leave idling, Thank you and hope we will be able to conclude our current application smoothly
Mr · 4 September 2026
★★★★★ 5/5
GoogleWe recently had an appointment with Anthony regarding the sale of our property, and we were thoroughly impressed with the service. Anthony arrived on time, was well-prepared, and demonstrated a strong knowledge of the local market. He took the time to explain the selling process clearly and provided a realistic, well-justified valuation of our home. His professionalism and friendly approach made the experience smooth and reassuring. I would recommend him to anyone looking to sell their property. Thanks Anthony
Sarah · 23 August 2025
Agent replied · 22 September 2025
Thank you for your kind words! We're so glad that you had a positive experience with Anthony and that he was able to provide exceptional service. Our team takes pride in our knowledge of the local market and in providing a smooth and reassuring home selling process. Thank you for recommending us, it means a lot. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotExcellent service from Mr. Hazem
Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day.
Thank you, Mr. Hazem for your excellent support and service. Highly recommended.
Dikshya · 14 September 2026
★★★★★ 5/5
GoogleExcellent experience with Connells Slough! A special thanks to Alisha for her help in finding the perfect flat for us and making the entire so straightforward! She has been amazingly helpful throughout the entire process start to end! We love the new place!
We had initially decided on another property but unfortunately the move in dates wouldn't align but the Connells slough team acted fast and quickly found us another property (even more amazing than the previous) and within days arranged all the paperwork, including our moving date and also the zero deposit scheme!
Thanks Alisha & The Connells Slough team! You've been great!
Aa · 2 June 2025
Agent replied · 22 June 2025
Hello Aa Ab,
Thank you so much for your wonderful 5* review! We're thrilled to hear about your excellent experience with Connells Slough and that Alisha was able to assist you in finding the perfect flat. It's fantastic to know that our team could quickly accommodate your needs and make the process straightforward.
Thank you for choosing us, and we hope you enjoy your new home!
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
TrustpilotUnwaveringly professional, efficient, and effective
We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.
Advait · 28 August 2026
★★★★★ 5/5
GoogleI'm Lakshmi, an architect based in Slough.
I was intuitively drawn to walk in one fine day to Connells and it was the best decision I believe I have made.
I walked in with my dream house in mind and everyone was immediately willing to assist me.
The bravest Omar guided me on how to analyze the housing market from an economic lens and the kind Anthony also made sure that all the details of the property were right!
I also got a chance to have an enthusiastic conversation with Omar regarding books!
If you know what you want and have a vision of a home in mind, Connells is the place to be
Lsp · 11 July 2026
Agent replied · 11 October 2026
Thank you so much for your glowing 5* review! Our team at Connells is passionate about helping our customers achieve their dream homes. We're thrilled to hear that Omar and Anthony provided excellent service and even had a fun conversation about books. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt has been lovely working with the Connells Team on our journey so far! Kuldip and Omar have been amazing at showing us properties and along with Anthony and Emma they have been easy to talk to on the phone answering the one million and one questions we have. Last but definitely not at all the least, Prabhdeep has offered us a very insightful view of what we can expect. He was able to put things into perspective for us and show us what our path forward would look like. We would not have made the decision to house hunt without his help. Their combined efforts have made this process less difficult and not as scary as we would have initially thought. We would strongly recommend working with them to find the perfect fit for you.
Huma · 11 July 2026
Agent replied · 11 October 2026
Thank you for your kind words, we truly appreciate your feedback. Our team is dedicated to providing top-notch service and making your house hunting experience as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotLuke was a breath of fresh air. Excellent agent.
Luke was a breath of fresh air. Met us outside. Was genuinely warm and friendly. Walked round the damp land with us in his lovely shoes, and even let the owners dog out for them for the toilet. Wish all agents made us feel as welcome as he did.
Heather · 21 February 2026
Agent replied · 24 February 2026
We're so happy to hear that you felt welcomed and valued during your visit. It's great to know that the assistance provided was helpful and made your experience a positive one. Thank you for sharing your kind feedback.
★★★★★ 5/5
TrustpilotBrilliant support from Fern
Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!
Phillippa · 11 September 2026
★★★★★ 5/5
TrustpilotLuke was prompt
Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community
Mrs · 14 May 2026
Agent replied · 25 May 2026
We appreciate you sharing your positive experience. We are so pleased to hear that you found our approach honest and knowledgeable.
★★★★★ 1/5
GoogleThis review reflects my experience with Connells Estate Agents SLOUGH in relation to the sale of my property, which remained listed with the branch for over two years.
During this period, I experienced ongoing communication issues, including unanswered emails, missed call-backs, inconsistent updates, and repeated instances where I was required to chase for information regarding the progress of the sale. On multiple occasions I was advised that somebody would return my call or provide an update, however this frequently did not happen without further follow-up from myself.
A buyer was introduced in June 2025 and correspondence took place between 12/06/2025 and 16/06/2025, followed by a Memorandum of Sale issued on 11/07/2025. Despite this, I did not receive proactive communication regarding the progression of the sale and was ultimately required to chase for updates in September 2025. It was only after making enquiries myself that I was informed the buyer had withdrawn. There had been no communication provided to me between July and September regarding this development.
I also experienced concerns regarding inconsistent pricing information during the marketing process, including changes to the advertised pricing structure which I did not specifically request. In addition, I was repeatedly encouraged to reduce the asking price and participate in promotional campaigns, despite the lack of clear reporting or accountability regarding previous marketing activity and progression.
Throughout the matter, I had made it clear that communication should be conducted via email due to personal health circumstances and that my daughter had been included in correspondence where urgent matters arose. Despite these instructions, telephone contact continued on multiple occasions and my stated communication preferences were not consistently followed.
My dealings included communication with branch staff and management, including Hari and Anthony. While some assistance was provided at various stages, I remained concerned by the overall lack of continuity, attention to detail, and accountability regarding the management of the sale process.
Overall, I found the service lacked consistency, transparency, structured communication, and effective progression management. This review reflects my genuine experience based on my direct interactions, written correspondence, and the handling of my property sale over an extended period.
Phionah · 11 June 2026
Agent replied · 11 October 2026
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@Connellsgroup.co.uk Kind regards, Chanelle, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotI had a viewing with Odete for a…
I had a viewing with Odete for a property to let in Epwell, and I was very impressed with the service she provided. She was warm, professional, and very well presented throughout the viewing, making the whole experience comfortable and welcoming. Odete was also extremely thorough and efficient with my application, keeping everything clear and straightforward. Excellent customer service from start to finish, highly recommended!
Mr · 22 May 2026
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