Every review we hold for the Slough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBig Thanks to Raj from Connels team who invested his time to deal with all of our queries and we sincerely appreciate his dedication and availability at all the desirable times. It has been 2 years since we connected with Connels and each time we needed to change our house, they helped us through and through. Before our contract got finished with our previous house, they managed to get us even more better house to let which suited all of our necessities and requirements. They made our move so easy and comfortable that we did not have to go through any hassle. Really appreciate the team and highly recommend their service.
Neha · 28 April 2024
Agent replied · 25 October 2024
Hi Neha, Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
★★★★★ 5/5
TrustpilotJamie Woodman has been really helpful
Jamie Woodman has been really helpful, is good at clear communication and always responds quickly.
Miss · 18 May 2026
Agent replied · 25 May 2026
We're happy to hear our team provided such helpful and clear communication. Thank you for your positive feedback.
★★★★★ 5/5
GoogleBig Thanks to Alisha st john from Connels team who invested her time to deal with all of our queries and we sincerely appreciate her dedication and availability at all the desirable times. we needed to change our house, they helped us through and through. They made our move so easy and comfortable that we did not have to go through any hassle. Really appreciate the team and highly recommend their service.
Amit · 26 August 2024
Agent replied · 25 October 2024
Many thanks for your marvellous 5* review and recommendation Amit. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an exceptional experience working with Ryan Kullar. Ryan was patient and had great customer service. He was incredibly knowledgeable, professional, and attentive throughout the entire process. He made sure to understand my needs and preferences, and his expertise helped me find the perfect property. Ryan’s dedication and excellent communication made the whole experience smooth and stress-free. I highly recommend Ryan Kullar to anyone looking for a top-notch real estate agent!
Daniel · 26 August 2024
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Daniel! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery unprofessional agency, booked my viewing on Saturday at 1:30pm and agent never turned up. Flat 20 on Lyons way is on 3rd floor, knocked the door no reply. Called the mobile number he called from, it was switched off. Called estate agents landline number at 1 pm no response. On website it says closing at 2pm. Any changes in plan should be informed. We drove 15 miles for viewing just for disappointment.
Irfaan · 17 February 2026
Agent replied · 17 April 2026
Hello, I am sorry you feel this way please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotDan has been brilliant
Dan has been brilliant, very accommodating very polite and a pleasure to deal with
Sarah · 15 May 2026
Agent replied · 25 May 2026
We are delighted to hear you had such a positive experience. Thank you for your kind words!
★★★★★ 5/5
TrustpilotFranki is great
Franki is always very quick to respond and very helpful . She does a great job and I feel I can trust her.
Rob · 13 October 2026
★★★★★ 5/5
GoogleOh mine, the calm, professional and reassuring voice of Alisha (one of the letting agent) made)from viewing to moving into our new rented apartment made our experience with Connell fantastic. Will definitely recommend anytime. Thanks Alisha
Eze · 2 November 2025
Agent replied · 9 November 2025
Thank you for your wonderful review! We are thrilled to hear that Alisha's professionalism and calming presence made your experience with us at Connell truly fantastic. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotBethany was really engaging and had a…
Bethany was really engaging and had a great understanding of the property.
Jonathan · 16 May 2026
Agent replied · 25 May 2026
We're glad to hear our team's engagement and property understanding were helpful. Thank you for your feedback!
★★★★★ 5/5
TrustpilotHannah has been brilliant
Hannah has been brilliant from booking the viewing in, showing us around the property and had answers to all of our questions and help with a complex application
Consumer · 27 August 2026
★★★★★ 5/5
TrustpilotJessica was so helpful in my house…
Jessica was so helpful in my house buying process and made it go as smoothly as possible. We will 100% contact her for help in future.
Alice · 4 September 2026
★★★★★ 5/5
TrustpilotIsabelle was great to deal with
Isabelle was great to deal with. She kept us up to date with our rental property and was really helpful as well as knowledgeable.
Julie · 22 January 2026
Agent replied · 23 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleConnell is the best estate agent
Jolan · 11 June 2026
Agent replied · 11 October 2026
Thank you for your glowing review! We are so glad that you had a positive experience with Connell. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAnthony is the only reason for this 5 star review. His customer service and knowledge is second to none. If you want to get something done, Anthony is the best person to speak to.
Remi · 13 October 2025
Agent replied · 9 November 2025
Thank you for the kind words and 5-star rating! We are proud to have Anthony on our team, providing exceptional customer service and expertise. We value your feedback and will continue to strive for excellence in all aspects of our business. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAli’s exceptional service and expert guidance!
I recently drew the jackpot when Ali answered my call at Connells to arrange viewings properties in the SL- area. I had the pleasure of working with Ali in my search for a property purchase, and I cannot express enough gratitude for the outstanding service he provided. From the initial consultation, viewings and recommending 3rd parties in the process of closing, Ali proved to be an invaluable resource and an absolute professional.
Ali has a clear deep understanding of the local and regional real estate market (and I did test him!), and his knowledge and expertise were evident throughout the entire process. He took the time to thoroughly explain each step, ensuring I felt comfortable and well-informed at every stage of the journey. His guidance was instrumental in helping me make informed decisions, and I felt confident in the choices I was making, thanks to his insights.
What truly sets Ali apart from his colleagues and other agencies is his unwavering commitment to client satisfaction and transparency. It’s clear that Ali is a seasoned pro with a genuine passion for his work and a sincere interest in ensuring my experience was positive.
If you're in search of a real estate agent who not only possesses exceptional knowledge and skills but also genuinely cares about your experience, look no further than Ali Salim. I wholeheartedly recommend him. Thank you, Ali, for making property hunting / purchasing a seamless and enjoyable process! I will no doubt be coming back to you again.
Sim · 30 November 2023
Agent replied · 25 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTHANK YOU BAL & RAJ
My experience with Connells as my estate agent was truly exceptional! In the midst of a highly competitive rentals market, they went above and beyond to assist me in finding the perfect house to rent.
The team at Connells deserves special praise for their outstanding service. They were incredibly helpful, always available to address any concerns or queries, and guided me through the entire process with utmost professionalism. After previous disappointing encounters with other estate agents, I can confidently say that Connells stood out as the best in the business.
A big thank you to Bal and Raj! Bal (apologies if I misspelled the name) was the first Connells agent to show us potential houses. Right from the start, he made us feel comfortable and listened attentively to our preferences. Brat's friendly demeanor and genuine enthusiasm for helping us find the perfect home were truly impressive. I also want to express my sincere gratitude to Raj, who was with us every step of the way throughout the process. His quick response to our inquiries and willingness to go above and beyond to assist us were truly remarkable. Both Brat and Raj were the epitome of excellence in their roles, and their dedication and commitment to ensuring my needs were met were truly commendable. I cannot thank them enough for making this process smooth and stress-free.
From the first inquiry to signing the contract , every step was handled with efficiency and care. Connells' expertise and vast knowledge of the rental market proved invaluable, and they worked tirelessly to secure a property that matched my requirements.
I wholeheartedly recommend Connells to anyone in search of a reliable and dependable estate agent. Their exceptional service, friendly staff, and dedication to their clients set them apart from the rest. If you're looking to rent or buy a house, look no further than Connells - they are simply outstanding!
Thank you, Connells, for making this daunting process an enjoyable and successful one. I am truly grateful for all your efforts in helping me find my new home.
Nabil · 26 October 2023
Agent replied · 25 October 2024
Many thanks for your outstanding 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI had a very poor experience with the Slough lettings branch.
After being told on 15th September that my tenancy would not be going ahead due to reasons beyond my control, I should have received my holding deposit back within 7 days, as required by law. Instead, I was repeatedly given incorrect timelines and little to no communication from the branch. My calls/ emails were not answered and I was left completely in the dark about the status of my money.
It was only after escalating the issue through head office (with multiple emails and phone calls) that the funds were finally returned on 1st October, nearly two weeks later. I have since found out from the accounts team that the branch only completed the necessary paperwork yesterday, meaning I was never going to receive the deposit within the timelines they had originally promised.
This process was unnecessarily stressful, caused delays in securing another property with a different agency , and could have been avoided with honest communication and efficiency. I would strongly urge anyone dealing with this branch to be cautious and ensure everything is followed up in writing!
Zynab · 11 October 2025
Agent replied · 9 November 2025
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotOdeta was very helpful bright and…
Odeta was very helpful bright and cheerful, went out of the way to help
James · 18 March 2026
Agent replied · 20 March 2026
We appreciate your wonderful feedback! We are so glad that you found the service helpful, especially the advice on recent legislation. We're happy we could assist you in finding your ideal place and that you felt supported.
★★★★★ 5/5
TrustpilotEllie has been kind
Ellie has been kind, and helpful and always on the end of the phone to answer any questions you have
Mrs · 22 January 2026
Agent replied · 23 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotIsabelle is very supportive and always…
Isabelle is very supportive and always listens .... great communication and very kind
Wendy · 18 March 2026
Agent replied · 20 March 2026
We appreciate you sharing your positive experience; we're glad to hear you were satisfied with the support and communication.
★★★★★ 4/5
TrustpilotA mixed time with renting through…
A mixed time with renting through chancellors with false information being provided at the start of my tennacy and late notices of rent increases but since Jamie woodman took over our account she was nothing but fantastic right up until the end of our tennacy which ended on a positive note and should be comended for the work they put in to make everything right!
Adrian · 2 October 2026
★★★★★ 5/5
TrustpilotElla was so lovely and accommodating
Ella was so lovely and accommodating. Thank you for helping us find our dream home!
Renee · 10 October 2026
★★★★★ 5/5
GoogleConnells has been stellar during my house buying journey. I’ve been searching for a long time to find the right property and Connells assisted me all the way. Even sticking around past their closing time to finalise the process.
I would highly recommend Connells Slough to those looking for property in the area.
ThirdOfOne · 11 May 2026
Agent replied · 11 October 2026
"Thank you for choosing Connells to assist you in finding your dream home! We are proud to have helped you throughout your house hunting journey and appreciate your kind words. Our team is dedicated to going above and beyond for our clients and we are thrilled to have made your experience a positive one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleIt's evidently clear that they have an overwhelming amount of business coming their way. I recommend investing your money elsewhere rather than waiting for a colleague to return your call. I reached out twice about investing in two properties, and on both occasions, I was told by Ali, that Bal from the office would call me back. So, yesterday I cancelled my subscription through rentola and have successfully rented spacious flats on the old Horlicks site.
Save your time and invest elsewhere people.
DR · 15 September 2025
Agent replied · 22 September 2025
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk
Kind regards, Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.