Trusted Agent profile · Slough
★★★★★
368 reviews across 3 platforms
111 High Street, Slough, SL1 1DH, SL1 1DH
Connells's office in Slough, at 111 High Street, is rated 4.2 out of 5 across 368 reviews on three platforms, including 248 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Connells Slough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Slough.
Every review we hold for the Slough office, from every platform, shown as written. First names only.
5/5
GoogleVery professional, we are positively surprised by how nice and professional they were in showing us the property, very good experience.
Thank you for your kind words! We take pride in providing a professional and pleasant experience for all of our clients. It was a pleasure showing you the property. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotStaff in high regard !
I came to regard Ethan as a trusted friend !
We appreciate your kind words. We are glad you enjoyed your experience.
5/5
TrustpilotGeorgie from the renewals team was…
Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.
5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
1/5
GoogleUnprofessional , never return calls procedure does not exist Letting from these guys is terrible
Please do contact us via review@Connellsgroup.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
GoogleConnels Slough, don’t sell your property with this agent / unprofessional. Was interested in an apartment in Slough, the customer service has been terrible from start to finish few key points below 1. Call the office to arrange a appointment on the 11th October 2023 for 15.45pm, everything was fine view the apartment with some other potential buyers. 2. No follow up call from Connells was made to obtain any feedback. 3. Arranged a 2nd viewing 2 days later on the 13th at 14.00pm, the sales person (Ali) was 15 to 20 minutes late to arrival to the building and when he took us up to the flat did not really show us around, seem not very interested and basically stood in the hallway of the apartment on his phone, the Sales person did disclose that there were 8 offers on the property all below the asking price. 4. Again no follow up call for any feedback from Connells 5. However we emailed them an offer for the property for the asking price to start the negotiations / process. 6. Email came back acknowledging the offer and they will come back to us / we are not even sure if the offer was even given to the seller to consider? 7. Its been 12 days since the last communication from Connells or response to two separate emails sent to them to provide us some feedback, when calling the office no one takes the call also 8. The property is now listed as sold subject to contract. We know we can’t help who which property we like and which agent we have to deal with, however if I a seller I would not be selecting this property to sell my property, as I would not be confident that the offers on the property made it to seller.
Hello Vix, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Scott, Customer Relations.
5/5
TrustpilotExcellent communicator
We deal with Frankie Deacon who is an excellent communicator which ensures good relations between landlord and tenant.
5/5
GoogleMany thanks to Connells Rayan,Ali and team of Connell..so far very good experience,good response..
Hello Jyothsna, Thank you so much for your kind words and the 5* review! We're delighted to hear that you had a very good experience with Rayan, Ali, and the team. Best regards, Lucy, Customer Relations Team
5/5
TrustpilotVery impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
1/5
GoogleWith them my friend experience very bad Ali take 5 thousand for one house and when my friend mortgage is not gone through he didn’t return that money ,and when they are asking for money he told that he is going to complaint them that they are harassing him .But don’t worry Ali God will see you
Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent services provided by Connells, much appreciated. Many thanks to Raj for all his assistance and timely help throughout the process.
Many thanks Vijay Devunuri for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotJordan you are a star
We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.
5/5
GoogleThey were able to sell our house in just 2 weeks time..
"We are thrilled to hear that we were able to sell your house in just 2 weeks! Our team always strives to deliver quick and efficient results for our clients. Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotReally poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
5/5
TrustpilotI was really well looked after by…
I was really well looked after by Shannon Corrigan & Chris Appelboom!
We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!
5/5
GoogleSlough Connells provided exceptional service, and Ryan was particularly helpful throughout the entire process.
Thank you for taking the time to leave us your 5* review Ayra! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleAm very happy to buy the property , stuff is very good harry is dealing with us very good and nice person
Thank you for your kind words and for choosing our property! We are thrilled to hear that you had a positive experience with our staff, especially Harry. We strive to provide excellent service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
4/5
GoogleWe were looking for property to buy in Slough, Ryan and Ali Salim(Connells -Slough) , whom we met for viewing the first property are so helpful. They are not only sending new property details, but also confirming that we book viewing. They showed us lot of properties around Slough with patience, till we find one of our choice. We gave our offer for one of the property, we loved to buy and accepted done deal. They are an asset to the company for their hard work to sell the properties.
5/5
GoogleHarry at Connells has been very helpful with a purchase of a house. Thank you!
Thank you for your feedback! We are thrilled to hear that Harry provided excellent assistance during your house purchase. We are always here to help make the process as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotGreat service
A great service being provided by Rosie, nothing too much trouble!
We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.
5/5
GoogleA big thank you to Amarit for being so helpful honest and professional. Its always stressful to move home but moving to another city was making me very nervous but you guys were great help and support. Always answer my phone and get back to me with advice and options to make things work smoothly.Amarit is so reassuring.I have spoken to other estate agents when we were looking for property but the customer service i received at connells is excellent. They are very professional punctual and great communication within the team. Thank you again Amarit Aman and whole team. Strongly recommend their services to everyone 👍
5/5
TrustpilotPositive Feedback, Maintenance Case 06920153
I would like to provide positive feedback regarding Grace Betts’ support in relation to maintenance case 06920153.
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
TrustpilotThe agency staff were extremely rude…
The agency staff were extremely rude and unprofessional. I wouldn’t recommend this company to anyone.
5/5
GoogleRyan is amazing. He is so proffesional and he is so helpful.
Usmaan thanks for your excellent 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Connells Slough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Slough.
