Every review we hold for the Skelmersdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving previously dealt with several larger estate agents in the Upholland area using Neil Robinson was a real step up in service and professionalism specifically, I appreciated prompt marketing, viewings arranged quickly and excellent communication from first contact through to sale, My house went from website to sold in 5 days ! I would not hesitate to recommend the personal, attentive and professional services of Neil Robinson Skelmersdale’s Estate agents to others looking for an excellent stress free end to end service.PositiveResponsiveness, Quality, Professionalism, Value
Phil · 25 August 2021
Agent replied · 23 June 2023
It's a pleasure, Phil. Thank you for your kind words.
★★★★★ 5/5
GoogleNeil Robinson came to value our house Wednesday, it was on the market the following day and had viewings booked instantly. It sold within days. Even though it was Easter weekend , his responses were still rapid. He is easy to contact via what's app. Frances helped us find a solicitor very quickly. We are delighted with Neil's service and couldn't recommend him enough. Neil has really supported us as it was our first time selling a house. Thanks for all your help so far we are so pleased.PositiveResponsiveness, Quality, Professionalism, Value
Nikki · 25 August 2021
Agent replied · 24 August 2024
Thanks so much for your kind words, Nikki. Much appreciated
★★★★★ 5/5
GoogleNeil Robinson came to value our house Wednesday, it was on the market the following day and had viewings booked instantly. It sold within days. Even though it was Easter weekend , his responses were still rapid. He is easy to contact via what's app. Frances helped us find a solicitor very quickly. We are delighted with Neil's service and couldn't recommend him enough. Neil has really supported us as it was our first time selling a house. Thanks for all your help so far we are so pleased.
Nikki · 23 June 2021
Agent replied · 23 June 2023
Thanks so much for your kind words, Nikki. Much appreciated
★★★★★ 5/5
GoogleCan’t recommend Neil Robinson enough. From start to finish communication was excellent. They only sent genuine prospective buyers. No time wasters. They said they could sell our property and they did. Genuine caring staff.
Alice · 14 December 2025
★★★★★ 5/5
GoogleOver the years I’ve used a few letting agents and Neil Robinson is head and shoulders above the rest . The communication was excellent letting me what was happening and explaining things in great depth. After a the first tenants pulling out Bliss had the house back on the market immediately and had more viewing within days. The whole experience was stress free , I would highly recommend Neil Robinson estate agents to anyone
Ed · 25 July 2024
★★★★★ 5/5
GoogleNeil Robinson Estate Agents and generally Bliss who deals with my property, is polite, helpful and always responds within realistic/short timeframes. Speed of letting is also excellent as is the dealing with issues.
I've used many agents for various properties, and so far Bliss is right up there with the best of them.
Richard · 28 July 2022
★★★★★ 5/5
GoogleBliss has been super helpful in answering all questions promptly and professionally. She has made the process very smooth, and I wouldn’t hesitate in recommending Neil Robinson Estate Agents to friends and family.
Phil · 29 February 2024
★★★★★ 5/5
GoogleEverything was efficient, the information provided was helpful and we could not have asked for a more smooth and streamlined process. We dealt with Bliss and she could not have been more helpful. Outstanding service.
Peter · 28 November 2023
★★★★★ 5/5
GoogleI cannot speak more highly of Neil & His team, We could see how knowledgeable they were. From that moment until closing everything went absolutely flawless. This experience of selling which is very stressful went on without a hitch. Every single person we worked with was absolutely fantastic. The teamwork is incredible, All I can say is, do yourself a favor and hire this team. You absolutely will not be disappointed.
Gillie · 26 May 2024
★★★★★ 5/5
GoogleThe level of service provided by Neil Robinson - in particular by Bliss - was really outstanding.
Previously, we used the service of a big estate agency firm to let a property, and it went from one disappointment to the next one.
With Neil Robinson Estate Agents, everything worked perfectly and on time. The advert was online the same day as we requested it, viewings started straight away, the candidates screening process was smooth and Bliss provided invaluable advice to help us achieve the best results; once the referencing was completed it only took a few hours for the agency to sort the agreement, the payments and move the tenant in.
We wish we had found Neil Robinson sooner, as it would have saved us a lot of money and trouble, as not only they provide a much better service than some big and famous competitors, they are even less expensive.
Xenia · 25 October 2023
★★★★★ 1/5
GoogleAbsolutely time wasters , it’s been 3 weeks in a row trying do book some appointments, and every time answer is ,, I will give you a call back “ , never happened.
Molly · 17 August 2024
Agent replied · 24 August 2024
Sorry, we don't have you in our system, and reading your other reviews, they're all one star and look about as untruthful as this one.
If I'm wrong, however, and you want to let me know who you actually are, and the property you're talking about, then we will of course investigate.
★★★★★ 5/5
GoogleThe stellar service provided by Neil Robinson - especially Bliss who dealt with my tenancy has been so quick with responses and swift on fixing any issues. 100% recommended
Inspired · 26 December 2023
★★★★★ 5/5
GoogleNeil was a pleasure to deal with when letting out our property with his company. He made the process from start to finish simple and easy and Frances his colleague was also fantastic at keeping us up to date with what was going on! Neil’s personal touch and great simple systems he has in place means I have no hesitation in recommending him and Frances! Thank you!PositiveResponsiveness, Professionalism
William · 25 August 2021
Agent replied · 23 June 2023
Thanks for your kind words, Will - it's been a pleasure.
★★★★★ 5/5
GoogleAn exceptionally well organised friendly company that gives excellent communication during set up and finding a tenant and beyond.
Easily contacted through WhatsApp and email and is thorough on inspections maintaining good communication between my tenants needs and any issues that arise.
my agent is definitely a proactive person and keep doing what she is doing as it works well.
Jane · 24 October 2024
★★★★★ 5/5
GoogleExtremely professional service, but in a friendly manner, all aspects of the sale went really smoothly, communication was very clear, would absolutely recommend and use again
Sue · 14 October 2025
★★★★★ 5/5
GoogleNeil has been exceptional throughout my house selling process. Fast, efficient, friendly, reliable and responsive as an individual providing a high quality service packed with knowledge of the local area.
If you're looking for an estate agent who will do you right in or around the Skem/Skelmersdale area, you've found him.
Thanks for all of the support Neil and team.PositiveResponsiveness, Quality, Professionalism, Value
Kevin · 25 August 2021
Agent replied · 23 June 2023
Thanks Kevin - it's been a pleasure to help you. Keep in touch.
★★★★★ 5/5
GoogleExcellent experience so far as my second letting agent and much better than the previous by far. . .
Bliss answered all of my queries professionally, thoroughly and very quickly. She also reassured me in finding the perfect tenant through high quality systems reference checks.
These checks took weeks with my previous agent, however they were back within just 3 days this time and the tenant was able to move in just 7 days after my house going live.
Thanks again 😊
Rebecca · 24 May 2023
★★★★★ 5/5
GoogleI cannot recommend Neil Robinson Estate Agents highly enough. I was dealt with in a courteous and a professional basis each and every time I made contact with them. My queries were always dealt with swiftly and effectively. Any concerns and …
Tracy · 14 April 2025
★★★★★ 5/5
GoogleMy experience with Neil Robinson can’t be faulted. Excellent communication and a really smooth process. Bliss has been amazing support!
Chloe · 29 February 2024
★★★★★ 5/5
GoogleSold house quick. Job done!
Lloyd · 7 April 2026
★★★★★ 5/5
GoogleMade selling my house a simple process. Great service, superb staff and support. Highly recommend
Mark · 14 January 2026
★★★★★ 5/5
GoogleVery Professional and helpful. Process was very easy
Pete · 25 September 2024
★★★★★ 5/5
GoogleFantastic service 100% recommendations, informed 100% of the way nothing was to much trouble if i had any questions made the whole process easy.
Suzanne · 14 October 2025
★★★★★ 5/5
GoogleGreat company to deal with
Staff are amazing nothing was too much trouble
Would definitely recommend
Joe · 14 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.