Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust wanted to say a massive thank you to John King, for all the help he has given us over the last few months. Outstanding service from John and he made the whole process of buying our first home very easy and simple. …
Charles · 16 September 2025
Agent replied · 23 January 2025
Hi Charles
Many thanks for your 5* review and positive comments about John King which we will pass onto him. … More
★★★★★ 5/5
GoogleHolly was a great support in our property search, understanding our needs well and tailoring properties accordingly, with great comms.
Aaran · 13 April 2026
Agent replied · 7 May 2026
Hi Aaran
Thanks for your 5* review. … More
★★★★★ 5/5
GoogleWe have just sold and bought our forever home through Quealy. We can’t thank Michael and Nicola enough for making it happen. …
Angela · 16 March 2026
Agent replied · 13 April 2026
Hi Angela
Thank you for your 5* review. … More
★★★★★ 5/5
GoogleFantastic estate agents! All the way through the process of buying and selling the staff were exceptional! Sam was fantastic when sorting a valuation and getting the house on the market in an incredibly quick time so that we could offer on …
Stuart · 16 September 2025
Agent replied · 22 June 2026
Hi Stuart
Thank you for such a great 5* review.
We will pass on your positive comments on to our team who are an asset to us at … More
★★★★★ 5/5
GoogleAn excellent and professional service provided by the team when purchasing our home. I’m so pleased that the seller chose you,. Abbie was excellent chasing up the other side and corresponding between both party’s keeping us informed along the way. Thank you very much for all of your time and efforts. 😊 …
Corinna · 27 May 2025
Agent replied · 27 May 2026
Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that you were pleased with the service you received during your home purchase. … More
★★★★★ 2/5
GoogleVery disappointing response from the Manager when attempting to obtain a valuation to rent out property, After another very helpful member of staff had arranged for a valuation to be done the manager decided to cancel this and look for comparables instead quoting prices from 2 years ago. Bad attitude and service sadly this is what gives estate agents a bad reputation.
Jeff · 20 May 2026
Agent replied · 27 May 2026
Thank you for taking the time to share your feedback, and we're sorry to hear about your negative experience.
We take all feedback seriously, and the concerns you've raised. Using up-to-date market data is essential, and we apologise if that wasn't handled to the standard you deserved.
We would very much like the opportunity to make this right. Please do get in touch with us directly so we can discuss your situation properly and ensure you receive the accurate, helpful service you were looking for from the outset.
★★★★★ 5/5
GoogleThanks to Rhys for the his help to show lovely properties
Home · 10 June 2026
Agent replied · 17 June 2026
Thank you so much for your lovely 5-star review. We're delighted to hear that Rhys was able to help you when showing you around some of our sales properties today. Providing a friendly and helpful service is something we pride ourselves on and it's great to know your experience reflected that. We appreciate your feedback and wish you all the best as you continue your property search with us.
Best wishes,
The Miles & Barr Team
★★★★★ 5/5
GoogleEmma Powell has been absolutely fantastic from start to finish. She is professional, approachable, and always willing to go the extra mile to make things easier. Her communication has been excellent, keeping me updated at every stage and …
Mama · 16 October 2025
Agent replied · 15 May 2026
Hi Mama
Thank you for your 5* review. … More
★★★★★ 5/5
GoogleI have found working with the sales and lettings teams at Quealy & Co. a huge delight. From the purchase of the property, the team where professional and helpful. Jack and team in the lettings team where hugely proactive, supportive and …
Maryann · 16 September 2025
Agent replied · 22 June 2026
Hi Maryann
Thank you for your 5* review. We will pass your positive comments on to our team. … More
★★★★★ 5/5
GoogleWe recently sold and purchased our house through Quealy & Co and they were excellent throughout both transactions! Ben & Josh were extremely helpful at arranging viewings to suit our young family and kept us updated on feedback in a timely …
Zoe · 16 September 2025
Agent replied · 22 June 2026
Hi Zoe
Many thanks for your 5* review. … More
★★★★★ 4/5
GoogleI am pleased with the regular update that Lucy Byng gave me during my house move process , from the point of instruction to date. Lucy’s responses have always been timely and clarifications provided when I have asked for it. Thank you .
Rabbiyya · 23 September 2026
Agent replied · 30 September 2026
Hi Rabbiyya
Thanks for your 4* review.
We appreciate the comments about Lucy and will arrange to pass them on to her.
See you again!
All the best
Quealy & Co.
★★★★★ 5/5
GoogleThis review is from a client of Oulsnams S . Bailey ( Phil Storey’s wife).
We have used the sales team at Oulsnams to sell our mother’s house, we have been extremely lucky to have Natalie, Branch manager at the Northfield branch in Birmingham working on our sale. I have found Natalie to be extremely professional, knowledgeable, experienced and friendly, and Natalie is always clear on advice . Natalie is always quick to respond and often will pick up the phone rather than wait to either chase or remind me or answer any questions.
I couldn’t recommend Natalie, and therefore Oulsnams, more highly and I would certainly encourage family and friends to use the service.
Thank you
Phil · 10 July 2025
★★★★★ 5/5
GoogleJacqueline Bissett was honest, prompt and professional which very rare in this industry
Michael · 15 May 2026
Agent replied · 15 July 2026
Dear Michael Owusu,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleQuealy & Co provided an exceptional experience from start to finish. We purchased our property through their sales team, and Nicola made the buying process smooth and stress-free with her professionalism and attention to detail. When it was …
Lara · 4 October 2025
Agent replied · 23 November 2024
Hi Lara
Thank you for your 5* review and positive comments about our sales and lettings team. … More
★★★★★ 5/5
GoogleBought a house through Quealy&Co and it made what is usually a stressful experience stress free. Contact was regular and they always answered calls and returned messages quickly and were very helpful with any questions and chasing things …
Christian · 4 October 2025
Agent replied · 26 December 2024
Hi Christian
Thank you for your 5* review and very positive comments about Nicola. We will be sure to pass this onto her. … More
★★★★★ 5/5
GoogleLee is wonderfully honest and genuinely caring and supportive when selling your home. If he could magic a buyer for you he would.
Lois is helpful, offers great communication and nothing is too much trouble. I'm really glad I chose Quealy & Co.
N · 22 August 2025
Agent replied · 22 June 2026
Hi there
Thank you for your 5* review and kind comments about Lee and Lois. … More
★★★★★ 5/5
GoogleWe recently bought our first home through Quealy & Co and were very impressed with how responsive, helpful and knowledgeable Nicola Crouch was in the Sittingbourne branch. Nicola took the stress out of purchasing by keeping us updated and …
Elisha · 16 September 2025
Agent replied · 22 June 2026
Hi Elisha
Thank you for your 5* review. … More
★★★★★ 5/5
GoogleLee was fantastic, there was some questionable moments but I guess the pressures of exchanging get the best of everyone. Overall very happy with the experience and they have all been great and helped out with viewings and builder …
Bhavik · 16 September 2025
Agent replied · 22 June 2026
Hi Bhavik
Thanks for your 5* review. Thanks for the positive comments about Lee which we will pass onto him. … More
★★★★★ 5/5
GoogleBen at Quealys is amazing. He sorted out viewings and a house valuation quickly and answered questions I had about the properties after I had initially viewed them. He's been wonderful at keeping me up to date with anything new coming on the market that suits my needs
Lisa · 22 June 2025
Agent replied · 22 June 2026
Hi Lisa
Thank you for your 5* review. … More
★★★★★ 5/5
GoogleJacqueline Bissett is very professional and we were happy with her service.
J · 15 May 2026
Agent replied · 15 July 2026
Dear J Yang
We greatly appreciate your 5-star review and the time you took to share your experience with Jacqueline. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy sale is going through rapidly and smoothly. Julie was my contact and found a buyer first time for me. I was delighted. I'd also like to mention Claire who was kind enough to help me with solicitors forms. Altogether a great team.
Yvonne · 22 May 2026
★★★★★ 5/5
GoogleI'd like to say a huge thank you to Lucy, for all her hard work and determination through our purchase. We are greateful that Lucy pushed to keep the momentum of the purchase going, even when an unexpected changed was thrown in to the mix.
Cassie · 22 July 2025
Agent replied · 22 June 2026
Hi Cassie
Thank you for your 5* review. We will pass your positive comments onto Lucy. … More
★★★★★ 5/5
GoogleI would highly recommend Oulsnam Estate Agents Northfield. I had to sell my Uncle's house as his POA, and they were so helpful at every stage of the process, especially Jessica. Jessica kept me updated on everything and any queries I had she dealt with them promptly. Oulsnam Estate Agents Northfield are a very dedicated, professional, and helpful team of estate agents and are definitely the best in their area of expertise.
Marie · 10 July 2024
Agent replied · 10 July 2026
Thank you so much Marie for your 5 star review which is really appreciated. Jessica is excellent at communicating and is a valued member of our team so I am delighted you felt supported throughout. Thank you once again for your business and all the very best in the future.
★★★★★ 5/5
GoogleHave dealt with Holly and Lee mainly but have met other staff members (forgive me for omitting their names) who have shown us around different properties. Have always found everyone helpful and straight talking which is rather refreshing …
Michael · 16 September 2025
Agent replied · 22 June 2026
Hi Michael
Thank you for your 5* review. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.