Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.
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5/5
GoogleJust want to say a big Thank You to Luke for helping my partner and I with finding the perfect home for us to rent π we look forward to our new beginnings and know we can count on him. He's the man you need on your side to help you find the perfect home too! β¦
DaynaLeigh Β· 14 June 2023
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5/5
GoogleDamian Gray is one of the best broker i have ever had. He is so determined and willing to go extra mile to make sure your mortgage application and other documents are up to date. He follows up till the end. I can recommend him anytime any day.
Thank you Damian. you are simply the best.
Henry Β· 14 June 2023
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5/5
GoogleWhen we needed to remortgage our buy to let property Damian was a great help. He found us an excellent deal, fixed for 5 years and the whole process went very smoothly. He was very helpful and answered all our queries promptly and stayed in touch to ensure everything went well. We highly recommend him!
Sharon Β· 14 June 2023
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5/5
GoogleWhen we were buying our first house Damian and his team did a fantastic job on it. He went through the entire mortgage process with us and even helped negotiate on our behalf with the seller. Thanks to Damian we have a beautiful home and the best mortgage. We could not have asked for more.
Oindree Β· 14 June 2023
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5/5
Googlewe dealt with Izzy on the viewing of the property, very lovely and friendly, then dealt with Sonny and Pam both professional, helpful and ensured the sale went though. Pam answered all questioned we had as first time buyers we was unsure on the progress. thank you to all that we dealt with.
Kayleigh Β· 14 June 2023
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5/5
GoogleSonny, Donna and the team worked tirelessly to get our house sold and then (most importantly) to get us to exchange of Contracts. We would happily use them again.
Jonathan Β· 14 June 2022
Agent replied Β· 13 June 2024
Hello, thank you so much for taking the time to provide our Connells team with a 5-star review.
We are so happy to hear Sonny, Donna and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
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5/5
GoogleDamian Gray was great in finding the best deal in difficult times nothing seemed to much bother , he even contacted us a month or so later to say he'd found a better intrest rate and had swapped us over to it . Very happy with service would use again.
Craig Β· 14 June 2023
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1/5
GoogleI have registered with Connells for specific area, I have seen 2 properties come in as they put the signs up, contacted them directly via phone, email and Rightmove, told the vendors not ready for viewing or no photos yet but we will be in touch, then houses come up sold STC, just disappointed, I could name the staff I spoke to but alas like there ability to contact buyers it would be pointless
John Β· 14 June 2022
Agent replied Β· 13 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future.
Thank you again for your feedback. Best Regards
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5/5
GoogleHighly recommend Damian Gray. Very supportive from start to finish and very efficient.
Nicole Β· 19 July 2023
Agent replied Β· 13 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleTracey Keithson at Connells as gone above and Beyond with our sale and purchase she is truly a star in the making always keeping you in the loop as we all no, how difficult this can be Iβm truly thankful to you Tracey Thankyou very much I from Tracy And Chris Warcup
Tracy Β· 13 February 2024
Agent replied Β· 13 June 2024
Tracy, itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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4/5
GoogleHuge thank you to Evie for all her hard work and support to guide me through the buying process to secure my first property.
Especially as a first time buyer with specific requirements! She is an asset to the team! Thanks so so much !
Anita Β· 14 June 2023
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5/5
GoogleVery efficient and helpful - special thanks to Pam
Lynne Β· 18 August 2023
Agent replied Β· 13 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleJust seen connells on tv. How disgusting this lot is. Best of British companys
An Β· 21 July 2025
Agent replied Β· 16 April 2026
We donβt seem to have a record of you in our database as a customer of ours. If you have specific information or concerns relating to a transaction we invite you to share these with us so we can conduct a thorough investigation at EAComplaints@Connellsgroup.co.uk
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1/5
GoogleAbsolutely rubbish service. It took us more than 6 months to buy a house and that is absolutely ridiculous.
I was constantly chasing Sonny Ray for updates. He didnβt take any of my calls and ONLY responded on emails which is very odd.
A house process shouldnβt be this painful and stressful!
Unfortunately have to give them a star but would like to give none!
Asma Β· 10 December 2022
Agent replied Β· 9 December 2024
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
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5/5
GoogleDamian was brilliant at helping us navigate buying our first home and sorting out our mortgage. He was knowledgeable, got back to us quickly and always answered all of our millions of questions through what was a complicated mortgage. Thank you Damian!
Emily Β· 14 June 2023
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5/5
GoogleVery friendly and helpful team. As a first time renter, I felt at ease with the entire process.
Udel Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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1/5
GoogleAbsolutely rubbish service. It took us more than 6 months to buy a house and that is absolutely ridiculous.
I was constantly chasing Sonny Ray for updates. He didnβt take any of my calls and ONLY responded on emails which is very odd.
A house process shouldnβt be this painful and stressful!
Unfortunately have to give them a star but would like to give none!
Asma Β· 14 June 2022
Agent replied Β· 13 June 2024
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
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5/5
GoogleThank you to Damien. Damien was so helpful. I had a really tough time prior to dealing with Damien and he made everything as smooth as possible and really stress free. Thank you again.
Kerry Β· 14 June 2023
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5/5
GoogleDamian Gray the Mortgage Services Manager at Connells Estate Agents Sittingbourne is an excellent mortgage advisor.
I am really pleased with the mortgage advice and services provided to me.
He has my highest recommendation.
Dele Β· 14 June 2023
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5/5
GoogleDamien, Pam and Sonny have been amazing and couldnβt be more helpful while looking for & purchasing our first home.
Highly recommend.
Have made the process so easy and have been so accommodating
Jayden Β· 14 June 2023
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5/5
GoogleDamian was excellent throughout and made what could have been very stressful parts of both our offer negotiations and mortgage application much smoother and comfortable. Would highly recommend.
Kenneth Β· 19 July 2023
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5/5
GoogleI cannot thank Damian Gray enough for his help throughout my remortgage. Amazing service and very helpful even through the most stressful stages of the process
100% recommend
TH Β· 14 June 2023
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5/5
GoogleLet out a property through Connells Sittingbourne. Great service from start to finish, kept me informed during whole process, gave tailored advice and competitive price. Couldn't ask for more. Thank you Luke and the team :)PositiveResponsiveness, Quality, Professionalism
Ayesha Β· 14 June 2022
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5/5
GoogleDamien sorted our remortgage out for us, he made it easy from start to finish. I would recommend Damien to anyone looking to sort a mortgage out!!
Sam Β· 14 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.