Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA fantastic service from Tony and the team in the Sittingbourne branch. We rented a property and the whole process was so easy and smooth, thank you!PositiveResponsiveness, Professionalism
Tim · 24 August 2021
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 4/5
GoogleGreat communication, always happy to help!
Lucy · 18 October 2025
Agent replied · 16 January 2026
Thank you so much for your wonderful review! We pride ourselves on our communication and we're always happy to help in any way we can. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
GoogleWe purchased our house through Barstow Eve's, Sittingbourne... The purchase was a nightmare, but Kelly was a huge support, professional, considerate, communication was excellent & she really did go the extra mile!!!
Nicola · 30 July 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. Best wishes, Amy.
★★★★★ 5/5
GoogleI would recommend this estate agent if you are needing to sell your property. All the staff are very helpful and responsive. They go the extra mile when you have a request and they really helped move the sale along at a good speed. Thank you, Bairstow Eves!
My one bit of advice is not regarding them as such, but the online conveyancing connect tool which they use. Solicitors from across the UK are able to pick your case and unfortunately, my solicitor company were not as efficient as I would have liked them to be. I advise looking up reviews of the company that you are given, to ensure that you feel confident moving forward. If you are not, then I presume you can contact them, or ask for a change of solicitor before fees are involved.
Andrew · 30 July 2020
Agent replied · 30 July 2023
Wonderful to read Andrew that you had a fantastic experience with our local Bairstow Eves team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleExceptional service from Matt and Tracy in Sittingbourne, when make the arrangements to rent a house. Always available and helpful with any questions I had, getting back to me quickly. They made the process feel seamless. Thank you both so much.
Maude · 24 July 2024
Agent replied · 23 August 2024
Thank you for your 5* review Maude. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHonestly had a perfect experience with everyone we have spoken to while moving. They have helped us every step of the way and have been there for us to email or call whenever we needed. Have helped us with changing arrangements due to work and have just been outstanding throughout.
Emma · 25 January 2024
Agent replied · 24 January 2025
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the beginning of the rental process Bairstow Eves have been very helpful and made it a smooth process
They have been very prompt in ensuring the property met the standards required for letting which included electrical testing and defect rectification as required.
Highly recommended
Andy · 21 April 2024
Agent replied · 20 June 2024
Many thanks Andy Mount for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI relocated from Wiltshire 2 months ago and found my new home with Bairstow Eves Estate Agents in Sittingbourne. From the start these guys have been great and extremely accommodating. Tony (The Manager) has gone out of his way to show me the properties that I was interested in. Tracy finalised all the administration work and I moved in within two weeks of signing up with them. The zero deposit scheme which they're company is introducing, is absolutely fantastic and it helps new tenants find their new home without breaking the bank balance. Thank you guys for everything. Highly recommended!!!!!
Andries · 7 January 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations)
★★★★★ 5/5
GoogleWhat a fantastic estate agents. It’s such a shame they wasn’t ours but they were the sellers. Kelly and David always keeps in touch and updated on what was going on. I would highly recommend them. If I ever had a question they were always on hand and knew everything what was going on with our purchase. I would highly recommend them and if you are selling and don’t know who too use this estate agents are great.
Rebecca · 30 July 2020
Agent replied · 30 July 2023
Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
★★★★★ 5/5
GoogleThe team at Bairstow's Sittingbourne office impressed me in their persistence in securing my instructions in the first instance and in providing reliable and realistic valuation advice. My expectations were well managed and behind the scenes they lined up interested applicants ready for the day when the apartment was to be put on the market. A quick sale resulted which has gone from reservation to completion within 8 weeks, keeping me informed of progress all the way through. A great professional service. Well done!
Chris · 19 April 2019
Agent replied
Hi Chris, thank you for the excellent 5* review. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the Bairstow Eves branch.
Many thanks, Lucy.
★★★★★ 5/5
Googlerecently rented through Tony and the team at Bairstows, really friendly and nothing was too much trouble, made the whole process easy even in these uncertain times!
David · 23 November 2020
Agent replied
Thank you for the fantastic 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat, friendly and professional. Tracy, Kaila, Kush and the team were very helpful. Extremely happy with bairstowe eves service, highly recommendPositiveResponsiveness, Professionalism
Dean · 24 August 2021
Agent replied
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI have been a long term customer of this branch. I find the team at the branch to be very helpful and professional with all my needs be it Sales or Lettings. I would definitely recommend anyone to use their services whether you are buying or selling a residential property or a Landlord looking for your next tenant.
Mohammed · 23 February 2023
Agent replied
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a tricky situation with a development not being complete on time and not living anywhere near the property was a massive issue for arranging checks and viewings etc... Nicola took it into her own hands to check how the development was going and keep me updated and also arrange viewings even though it wasn't completley finished! Excellent service and would always reply the same day which is vital when time is of the essence. Highly reccomended!!
Jared · 16 September 2019
Agent replied
It is wonderful to read your great 5* review and recommendation! I will pass your kind comments onward to our local team. Best wishes, Scott
★★★★★ 1/5
GoogleI rented a house with Bairstoweves sittingbourne for 11 years and within that time kept the property up to a immaculate standard when the landlord decided to sell it was amazing how this branch stop communicating around getting your deposit back and then take a landlords side in trying to get you to pay £200 for a cleaning bill that is totally unreasonable I was dealing with Tracy Scott please do not use this place!!!!
Spencer · 24 May 2020
Agent replied
I am very sorry to read about this and I am also sorry we haven't been able to respond earlier due to the lock-down. Please do feel free to contact us via review@countrywide.co.uk should you wish to discuss further. Stay safe, Scott @ Customer Relations.
★★★★★ 5/5
GoogleHonestly had a perfect experience with everyone we have spoken to while moving. They have helped us every step of the way and have been there for us to email or call whenever we needed. Have helped us with changing arrangements due to work and have just been outstanding throughout.
Emma · 26 September 2023
Agent replied · 25 November 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA great estate agents. Ellie was very helpful
Cloud · 18 March 2023
Agent replied
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves (Sittingbourne) recently undertook the sale of my late father’s home. This was my first experience with Bairstow Eves and I am delighted to report that I found them to be in every respect a close, well motivated and highly professional team under, in my opinion, extremely proficient branch management.
Upon this experience I would have no hesitation in recommended the Sittingbourne Branch (at least) of Bairstow Eves.
Andrew · 27 January 2021
Agent replied
Many thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful staff all round, always available to answer any questions. Special mention to Amie who went above and beyond helping with viewings and visits.
Gary · 31 July 2019
Agent replied · 30 July 2023
Thank you for your glowing 5*'s and kind words! I will of course make sure your wonderful review is forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleAs a new and inexperienced landlord I am grateful for the support of Tracy, Carina, Lorraine, Matt and everyone I have encountered at Bairstow Eves Sittingbourne. I recommend them wholeheartedly.
G · 2 August 2024
Agent replied · 23 August 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI want to express my gratitude to the letting agency for their exceptional service in assisting me with renting a house. The process was smooth, and the team was incredibly helpful. I'm impressed with their professionalism and efficiency. Highly recommended.
Terrance · 22 January 2024
Agent replied · 20 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRented an apartment managed by the company in sittingbourne, staff were professional and considerate. The property negotiator was empathetic and had the interest of both tenant and landlord at heart.
Emenike · 24 July 2024
Agent replied · 23 August 2024
Hi Emenike, thank you for sharing your positive experience with us. We are delighted to hear that our team in Sittingbourne provided professional and considerate service. We strive to always have the best interests of both tenants and landlords in mind. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe let our property through Bairstow Eves Sittingbourne. We are very happy with the service provided, the quality of the tenant and especially to Maggie for her attention to detail and a great personal customer service experience. Thank you also to the other team members we highly recommend to use them. Kind Regards DanielPositiveResponsiveness, Quality, Professionalism, Value
7 · 24 August 2022
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAvoid this estate agents at all costs family member rented a property was in poor order when she took tenancy on furniture left filthy dirty phone calls never returned when she had any maintenance issues now with holding deposit holding her accountable for debris left by previous tenants if i could leave a minus i would
Karen · 29 April 2022
Agent replied
Hi Karen, as you weren't a customer of ours I'm sure you appreciate it's difficult for us to comment on or respond to this review with any certainty. If your relative wants to email us with more information then she can do by emailing review@countrywide.co.uk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.