Bairstow Eves reviews

★★★★★ 5/5

Google

Have viewed and purchased property through Bairstow and have dealt with Taryn. From the moment we met her at the viewing and through to sale she has always been happy and a delight to speak to. Taryn has kept us updated and been quick to answer any queries. Would recommend to anyone wanting to buy or sell property, especially anyone wanting a personal contact and someone who actually wants to help.

Liana · 6 April 2026

★★★★★ 5/5

Google

We recently completed a move through Bairstow and we couldn’t be happier with the service we received. The team were professional, friendly, and very supportive. Communication was excellent throughout the entire process. Any questions we had were answered quickly, and we always felt updated about what stage we were at. They made what could have been a stressful experience feel smooth and well-organised. Bairstow also sold my in law's house and they also received excellent service and are extremely thankful for their help as they lost their previous sellers. We would happily recommend Bairstow to anyone planning a move. A special thank you to David, Josh and Amelia for going above and beyond for us all we appreciate all you have done.

Natalie · 17 December 2025

★★★★★ 5/5

Google

I bought my property through Bairstow and sold it through them too, on both occasions they were very professional and helpful. Taryn kept me informed all the time and was a great help when liaising with the new buyer.

Louise · 30 March 2026

★★★★★ 4/5

Google

Leah is efficient, friendly, honest and transparent. She was always willing to go an extra mile to help whenever i approached her. I would highly recommend her to someone looking for a smooth and supportive house search experience.

Barbie · 23 March 2026

★★★★★ 5/5

Google

David came to my house yesterday to have a look and give me a valuation. He was polite and very helpful. He also explained a few queries I had about what i should do . So thank you David

Josephine · 13 March 2026

★★★★★ 5/5

Google

The Manager Tracy is very efficient and knowledgable. Leah also went out of her way to help with my change over of tenants from running keys down to the property to recommending a really good cleaner. Thank you Leah

Debbie · 13 March 2026

★★★★★ 5/5

Google

Amelia & her team have been second to none! Absolutely amazing from start to finish, answering the phone promptly, responding to emails, & generally offering support. They sold my house in less than a week of going on the market and the sale was completed from start to finish within 5 months! Mine was not the easiest sale at all and these guys corresponded with my solicitors as well as those up/down the chain to push things along. We all know that moving house is stressful at the best of times but I can genuinely say that without the support of Bairstow Eves it would have been a genuine nightmare - even on a stressful moving day I didn't need to worry because I knew that Amelia and her team were there to help. Thank you so much!!

Anna · 9 August 2024

★★★★★ 1/5

Google

Avoid this agency for buying your property. They fail to declare asbestos or illegal extensions, and lie about anything they can about the property to make a sale. There is no one ever in the office. When we had a survey scheduled on the property once our original offer had been accepted, they were rushing us to proceed quickly throughout this whole process and instruct our solicitors to exchange contracts. Upon the survey report, we offered 10% less than original offer which was declined. Even 5% less was declined. They did not answer any queries from the survey report and blamed the survey company that they would pick stuff out even on new builds (this was very much not a new build).

Felicia · 2 August 2024

★★★★★ 5/5

Google

I recently sold our home in Tonge of 21 years through the team at Bairstow Eves, and I can't recommend them highly enough. Amelia and Josh were so helpful, professional and an absolute pleasure to deal with throughout. …

Richard · 13 November 2025

★★★★★ 5/5

Google

In 2025 we considered moving due a family illness. I approached Bairstow Eves for a valuation of my present property. I was shown various properties with the requirements needed and a viewing was completed to ascertain what to expect from ours. The staff showed great local knowledge & were genuinely interested in our wants & needs and we were dealt with in a very patient way as any move was forced upon us due to circumstances. Thank you.

Stephen · 15 January 2026

★★★★★ 1/5

Google

I currently let my property through this excuse of a letting agent. I have been trying to speak to someone in branch for two weeks. I have left multiple messages and sent several emails, to which I have had no reply. I have important things to discuss with regards to my property, but I am being constantly ignored. I pay for a service which does not exist. Avoid this letting agent at all costs!

Steven · 13 February 2026

★★★★★ 5/5

Google

Amelia was my estate agent from Bairstow Eves and Saphire was my mortgage advisor - they worked together as a bit of a double act. This was set up by Amelia at the beginning, which I imagine is intentional on behalf of countrywide. Both of them were very friendly and helpful, getting excitable for me along the way which was nice and helping me to move things as quickly as possible. To be honest, it was me slowing things down as I wanted to make sure I was making the best decisions for me in terms of conveyancing solicitors (I went outside of Countrywide for this) and also for my insurances (again arranged outside of Countrywide). Therefore in terms of the services countrywide provide - I can’t really judge their services because I didn’t use them other than for the house sale itself, although the little box of goodies on my completion date was a lovely touch! In terms of Amelia as my rep - she was amazing and always made herself available or called me back when I needed to speak with her, which was important for me - I felt looked after. I’d love for Amelia to pop by for a cuppa to see the house once it’s renovated - thank you Amelia! 😊

Stacey · 21 February 2024

★★★★★ 5/5

Google

My experience with the lettings branch over the years has always been good. Great communication via phone or email to resolve any issues, and they are always quick to respond and answer my questions. I would in particular like to mention Tracy Scott who has been fantastic over the years with her communication and professionalism. My recent experiences with the team to market my property and find me a new tenant has be very positive. In particular, Nicholas Millen was great in finding me the best tenant and Tracy Annenberg, Lorraine Griffin and Clare Pepper along with the rest of the team helped manage the property very well including when empty for a few weeks after the previous tenancy to make it ready for a new tenancy.PositiveResponsiveness, Quality, Professionalism, Value

Sandip · 27 November 2023

★★★★★ 5/5

Google

My partner and I recently purchased our first home together, we had the pleasure of working with Abbie as our mortgage broker, she came highly recommended by friends. We now understand why. From start to finish, Abbie made the entire process feel seamless and stress-free. She was always just a phone call away, ready to answer any questions with patience and clarity. What stood out most was how genuinely invested she was in our journey, her care and dedication were evident every step of the way. Abbie’s expertise in the field is outstanding. She took the time to thoroughly research and compare options to ensure we secured the most competitive rates available. Her professionalism, knowledge, and personal touch make her an invaluable asset to Bairstow Eves. While we didn’t interact much with other team members at the branch, they were consistently warm, welcoming, and attentive, offering us coffee and friendly service at every visit.

Ollie · 2 May 2025

★★★★★ 5/5

Google

Leah was fantastic in helping us secure our rented property! From start to finish the whole process was smooth!

Jack · 13 February 2026

★★★★★ 5/5

Google

We recently sold our home through the Countrywide group and cannot thank them enough for all the time and effort they put in to help us reach our goal. We dealt with Amelia and she was absolutely amazing. The perfect combination of courtesy and professionalism which really helped at a very stressful time. Even our sellers agents commented on the first class job that Amelia did and I simply cannot recommend her, and Bairstow Eves, highly enough. A big thank you from my wife & I.

Melvyn · 11 November 2023

★★★★★ 5/5

Google

Recently let a property from Bairstow eves, Leah was helping me so much through the process and I extremely pleased with the service they provided

Laura · 17 December 2025

★★★★★ 5/5

Google

Taryn has been nothing short of amazing - super helpful and friendly. Highly recommend 10/10 👌 …

Kara · 13 February 2026

★★★★★ 5/5

Google

Simply put, Amelia is absolutely brilliant at her job. My house move was not straightforward or simple, there were numerous ups & downs along the way but if it wasn't for Amelia I would have given up completely. Her focus and dedication to her clients is second to none and I can't recommend her highly enough. She is exceptionally professionally, knowledgeable and keeps her clients informed every step of the way. I now consider Amelia to be a friend to me and my family. If you want to find a new home, put your trust in Amelia and she will look after you from the start to completion.

Laura · 26 September 2023

★★★★★ 5/5

Google

I have just moved into my first house this week after renting almost 11 years and Amelia was instrumental behind the move from day one. I was so impressed by Amelia's professionalism and willingness to help beyond her remit to make sure my whole conveyancing process follow smoothly. Amelia was outstanding in resolving any queries I had during the whole conveyancing process and always made her available to my constant queries. The last bit of exchange/completion process of the whole contract was very stressful due to vendor's onward move delays but kudos to Amelia she handled it like a pro and gone out of her way to make sure it was done within my absolute required time frame. I owe a lot to Amelia for making my dream a reality and would highly recommend her for being the best estate agent ever. I really hope she gets all the recognition for her amazing work and wish her all the very best in future. Amelia you are an asset to Countrywide and you are a star. Regards Saadat

Saadat · 26 September 2023

★★★★★ 5/5

Google

Absolutely amazing service! Would 100% recommend. We had some issues with our solicitors during the process which unfortunately caused delays but Bairstow Eves were so helpful, communicative and trustworthy throughout the entire process. Couldn’t recommend or thank them more! Lovely people all around :) Big thanks to Abbie, Kelly and Amelia you guys were wonderful

Ollie · 14 December 2024

★★★★★ 5/5

Google

I recently secured employment overseas and I needed to LET my property. I can honestly say that Bairstow Eves made the process of preparing my property for LET effortless. From the moment I contacted them, they were fantastic. Everything was explained comprehensively, and they took time to answer any of my questions. The advertising of my property was excellent. My tenant fully checked. The admin including the online landlord portal is excellent so this means that I am kept informed about everything. Shout out goes to Carina, Nic and Tracy - you guys are amazing! I hope you enjoyed the cakes! :)

Ricky · 6 August 2023

★★★★★ 5/5

Google

Recently I reached out to Bairstow Eves to enquire about letting as I was just transferred to Sittingbourne by my company. Tracy Scott picked up to call and she promised to call me if anything comes up. A few days later she called to inform me about two different flats, she make viewing arrangements and I was available to view the apartment. She was really helpful to show me both flats. She made sure I fill the required form and she keep me updated. She is friendly, helpful and diligent in her job. Thank you Tracy Scott

Sodiq · 30 June 2023

★★★★★ 5/5

Google

I was buying a property through Bairstow Eves. The agent I was dealing with was Amelia Cakebread, she's been amazing!! From the first viewing to completion, Amelia has been invaluable. She's hardworking and nothing is too much trouble. She regularly liaised between myself, the seller and our solicitors, I cannot recommend Amelia more highly. A big thank you to Amelia and her team at Bairstow Eves, Sittingbourne.

Claire · 30 May 2025