Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleLewis, Paige and the team have been outstanding with the array of viewings that we booked up. Clear and transparent across the board. One of the best estate agents that me and my partner have experienced. Nothing less than 10/10!!!
Christian Β· 23 February 2023
Agent replied
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleMaggie was absolutely fantastic at our viewing for a property.
She was very informative, professional, confident and extremely helpful.
Unfortunately the property wasn't to our taste but I'm confident she will continue to help us in our search for our family home.PositiveResponsiveness, Professionalism
Clare Β· 24 August 2022
Agent replied
Thank you for taking the time to leave us this amazing 5* review and your kind words. Kind regards Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleHello, I would like to express my experience with Bairstow eves agency, I moved in sittingbourne but I was looking for house as my family was about to move in sittingbourne, It was a wonderful experience, they helped me in every aspect, I got the exactly location which I wanted that was convenient for me for work , kids school and shopping centre, they were always ready to help, very polite and respectful. I would highly recommend them. Nicholas millen he was always happy to help and deal very professionally with all the questions I had, superb guys, keep it up.
Kajal Β· 6 August 2023
Agent replied Β· 27 August 2023
It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care
β
β
β
β
β
5/5
GoogleI've used them as a letting agent for 15 years and I've always had an excellent service, special thanks to Tracy Scott in the Lettings department, their professionalism is beyond doubt, I couldn't praise them more highly
Paul Β· 23 February 2023
Agent replied
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI would like to take a moment to express my utmost satisfaction with Bairstow Eves Sittingbourne. As a tenant, I have had an outstanding experience throughout my time with them, and I would wholeheartedly recommend their services to anyone in search of a reliable and professional real estate agency.
From the very beginning, Bairstow Eves Sittingbourne impressed me with their exceptional level of service. The staff members I interacted with were incredibly knowledgeable, courteous, and always willing to go the extra mile to ensure a smooth rental experience. They guided me through the entire process, patiently answering all my queries and addressing any concerns I had.
A massive 'Thank You' goes to Ocean, Tracy, Ellie & Lorraine. :)
Valon Β· 16 July 2023
Agent replied Β· 30 July 2023
Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleThank you Tracy Scott for being so helpful and providing a gold standard
Service.
Tracy has been helpful at every step from letting service to helping us and preparing the property to sale ,with her communications with the tenant and sales office.Very professional and polite ,May you progress in your job
Best wishes
Chander Β· 30 July 2020
Agent replied
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
β
β
β
β
β
5/5
GoogleI would highly recommend the Bairstow Eves Lettings Team. During a particularly stressful time of trying to find a rental to allow our house sale to proceed, and with the added complication of having dogs, I found the team went out of their way to help. I contacted many different letting agents during this time and Tracy Scott at Bairstow Eves stood apart from the others, she couldn't have been any more helpful and kind. Thank you!
Emma Β· 25 August 2023
Agent replied Β· 27 August 2023
Thank you Emma for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleIβve been a landlord for over 10 years. Very happy with services from Bairstow Eves particularly with Carina and Matt.
Assisted me when previous agents severely let me down and was able to support in getting my property up and ready to rent again.
Would recommend as a professional and able rental agency.
Thanks again team.
Pages Β· 9 October 2024
Agent replied Β· 23 October 2024
Hello,
Thank you for your kind words and for highlighting the efforts of Carina and Matt. We're delighted to hear that you're very happy with our services and appreciate your recommendation.
Best regards, Lucy, Customer Relations Team
β
β
β
β
β
5/5
GoogleWe have recently sold our property through Bairstowe Eves in Sittingbourne. All the staff are so professional and helpful, especially Paige and David the manager. We was kept informed throughout the whole process. Would definitely recommend and use again. Thank you Jacqui
Andrew Β· 25 March 2022
Agent replied
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleAmelia was the consummate professional. Extremely attentive and always did everything she promised. π β¦
M Β· 21 May 2024
Agent replied Β· 20 June 2024
Dear Mrs C, thank you for your kind words about Amelia! We are thrilled to hear that she provided you with excellent service. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing Bairstow Eves Sittingbourne.
β
β
β
β
β
5/5
GoogleThank you Kaila for being so kind, and for your help. Thank you also for going out of your way to spend time in assisting me above and beyond. Brilliant customer service and very professional. I couldnt of asked for a better experience dealing with an estate agents.PositiveResponsiveness, Professionalism
Lucy Β· 24 August 2020
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
β
β
β
β
β
5/5
GoogleVery friendly and help staff
Robert Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you for your kind words! We strive to provide the best customer service and are happy to hear that our staff was able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
1/5
GoogleDon't ever use them to rent out your property, all the insurances is just a scam, and just took 6 months to pay out, with lots of deductions
Even had to fly across the globe from where I'm living to clean my property, as there fees didn't cover it a rip off
Justin Β· 2 October 2024
Agent replied Β· 23 October 2024
Hello Justin,
I'm sorry to hear about your experience. We take feedback seriously and would like to understand more about your situation. Please contact us at review@countrywide.co.uk so we can address your concerns.
Best regards, Lucy, Customer Relations Team
β
β
β
β
β
5/5
GoogleLeah roots was so helpful with our potential let she was responsive via email and very helpful when showing us around the property answering all our questions we had very professional.
Dan Β· 13 April 2026
β
β
β
β
β
5/5
GoogleAs with any moving experience, there were some unexpected events, but our letting agent and letting company were amazing in the sense that they went out of their way on a weekend (Both Saturday and Sunday), to cater to our moving in day and make sure we were comfortable and settled before leaving us on our own. She made sure that we were in the house and we had access to everything. They also made sure we had direct contact number in case we needed their help.
Robertino Β· 26 September 2022
Agent replied
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI've been dealing with Bairstow Eves Sittingbourne branch for over ten years now. The team have always been very helpful and polite and have dealt with any problems that have arisen (very few!) professionally and promptly.
I recently spoke with Tracy regarding a deposit issue, but she dealt with my query quickly and kept me informed on the telephone and email.
They are a very friendly,professional and helpful team. π
Thank you.
David.
David Β· 1 April 2023
Agent replied Β· 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleRecently rented through bairstow eves and the process was simple and very quick. The customer service was great and I want to thank Khush in particular for making sure everything was ready for me to move in.
Highly recommended!PositiveProfessionalism
James Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
β
β
β
β
β
5/5
GoogleMany thanks to Kelly for help in purchase of our new home. She was so helpful and always cheerful. Well done.
Ron Β· 23 July 2023
Agent replied Β· 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
β
β
β
β
β
5/5
GoogleExtremely happy with the professional service I received from Bairstow Eves, Sittingbourne. Ellie and her team were fabulous as they provided amazing and excellent customer service!
Blue Β· 24 January 2023
Agent replied
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GooglePaige and the team where extremely helpful.
Kept me up to date with progress and any questions where answered swiftly.
Would fully recommend.
Chris Β· 2 March 2023
Agent replied
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleAmelia was so helpful every step of the way with our purchase.
Aaron Β· 26 October 2023
Agent replied Β· 25 November 2023
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleThis is the 2nd time of using this branch. First to purchase and then 18 months later to sell. David the manager assisted with the purchase and was really good and helped every step of the way. This time Charlie has helped sell it. We have had a nightmare with the solicitorss but between us we have pushed and resoved any issues or questions. Today we completed on the sale. I highly recommend this branch of Bairstow Eves. Thank youPositiveProfessionalism
Fiona Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleThe team here have been really helpful and attentive. From the moment I met Carina, she was extremely informative and gave me a full understanding of everything I needed to know. Ellie and Tracey have also been great in dealing with anything else I may have needed. They are prompt in responding to phone calls and emails and, I have clearly noticed their efforts! Highly recommend!
Kay Β· 23 February 2023
Agent replied
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleAmazing service from Carina and Tracy. Itβs been a tough journey for myself and family and theyβve made it smooth sailing. Couldnβt be more grateful and happy with everything theyβve done for us. Highly recommend
Winnie Β· 5 December 2024
Agent replied Β· 10 December 2024
Many thanks for the great recommendation, 5* review and your kind words Winnie. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.