Trusted Agent profile · Sidmouth
★★★★★
346 reviews across 3 platforms
108 High Street, Sidmouth, EX10 8EF, EX10 8EF
Your Move's office in Sidmouth, at 108 High Street, is rated 4.6 out of 5 across 346 reviews on three platforms, including 194 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Your Move Edwards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sidmouth.
Every review we hold for the Sidmouth office, from every platform, shown as written. First names only.
5/5
GoogleWe purchased a property in Sidmouth with Mandy’s help. I would highly recommend her as a personable and approachable agent. We viewed several potential properties with her and she never made us feel rushed, we even bounced around decorating ideas with her. She truly listened to what our family was looking for and supported us towards choosing the place that felt like the right home for us.
5/5
TrustpilotPERFECTION
All the staff were so happy a d helpful. We had a vast number of people looking round and they were 100% reliable with keeping us informed. I will strongly recommend them to anyone selling or buying a property.
5/5
GoogleWe have recently used Your Move to purchase our first home and the whole team has been so amazing! Our main communication has been though Mandy who has been so kind and helpful through the entire process for us when we were unsure on certain things as first timers. She has made sure to keep us updated on every step of the process and has been available to help with anything we have needed at the drop of a hat. Can't recommend them enough, if we ever get to the point of wanting to move on from this home we will definatly being looking to sell through Your Move.
1/5
Trustpilot223 Beacon Road
223 Beacon Road, avoid vendors at all costs.
We’re sorry to hear how frustrating and disappointing this experience was, particularly after the time and money you had invested in the purchase. The decision to withdraw from the original sale was made by the vendor and was outside Your Move’s control. The property was subsequently relisted after we received new instructions from the vendor; this should not be taken as an endorsement of their earlier decision. While we fully understand your frustration with the vendor, we don’t feel this review accurately reflects the service provided by our branch. If you have concerns about how our team handled the sale, they would be happy to discuss them with you directly. Regards, Your Move
5/5
GoogleMandy has been fantastic throughout our purchase, communications have always been clear and helpful, we cannot recommend them enough!
5/5
GoogleSuperb service from start to finish on the recent sale of our flat from everybody at Your Move. While many other estate agents give a false idea of what properties are worth resulting in prices having to be reduced, Piers was realistic from the start on price and was very knowledgeable about the Sidmouth property market. The written details he prepared were excellent - this should be a given but from previous experience of other local estate agents, this is rarely the case. My greatest thanks must go to Mandy who dealt with some challenging issues and people along the way and who went above and beyond what might have been expected of her. She is terrific - and great fun. I would not hesitate to recommend Your Move when selling or buying a property.
5/5
GoogleI have had the pleasure of dealing with Piers and his team over the past few years (selling 2 different properties through them) and cannot recommend them highly enough! Emotions can run high in a house move, but Piers and his team always kept the stress levels to a minimum with their proactive and reassuring approach. 10 out of 10 for communication and coordination skills; setting realistic expectations from the outset and keeping both parties fully informed throughout. The viewings on my latest sale were conducted by different members of YourMove Edwards their professionalism and friendly approach to that and the subsequent negotiations, was faultless. The estate agent who I'm currently buying through, unfortunately pales by comparison to Piers and his team...! A special thank you to Mandy, who personally managed the sale - she was a fantastic support throughout, and I always put the phone down smiling.
5/5
GoogleI have just finished the process of selling a bungalow in Sidmouth through Your move. Mandy was my negotiator. Right from the beginning she did a brilliant job, through which was quite a lengthy process. She was very enthusiastic and always there with advice on the legal side of things as well as liaising with the buyers. She was cheerful and positive even when times were a little frustrating!! We got there! I am now settled in a new flat. Thank you Mandy.
5/5
GoogleA big thank you to Piers and Mandy for helping us buy our dream house. We were always greeted with a friendly smile and were kept well informed throughout the process. And thank you Mandy for pushing the purchase through in a timely and friendly manner.
5/5
GoogleAll the staff have been consistently warm and helpful. However we do need to mention Mandy Lewis who has been outstanding. She has been unbelievably hard working, always cheerful and totally professional. We are deeply grateful.
5/5
GoogleMandy was amazing from the first viewing all the way to completion. We Highly recommend Your Move Edwards
5/5
TrustpilotWe are 4 students finding a house to…
We are 4 students finding a house to rent for second year. Our estate agent Layla was really helpful and made the process really easy.
5/5
GoogleWe moved to Sidmouth last month. All of the staff we have dealt with have been extremely friendly and helpful. Mandy kept regular contact with all parties throughout. At one point we thought we would loose our dream home but thanks to Mandy it all went through smoothly. She has also given us lots of advice on the local area which has been extremely helpful. Would definitely recommend using YourMove, especially to anyone wishing to move into the area.
5/5
GooglePerfect! Mandy is the best agent that we have encountered, professional, friendly, knowledgeable and does what she says she will when she says. We could not have been more happy with the experience at Edwards and in particular with Mandy. If you are reading this and wondering should you use Edwards then my suggestion would be don't go anywhere else.
5/5
GoogleAs a first time buyer, navigating the buying process can be daunting and tricky! Luckily, Mandy at YourMove was patient and extremely helpful! She made the process a breeze. Communication was quick and I genuinely felt positive intentions towards me (as a buyer), I didn’t feel like just another sale in the books. An extremely friendly local service I’d confidently recommend to all. Thank you Mandy!!
1/5
TrustpilotAbysmal Full Property Management
Although my YourMove branch staff were very efficient and approachable during the lettings process, my experience of the Full Management service has been abysmal. I would advise extreme caution when considering using their service.
We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with our Full Management service, especially the lack of communication and inconsistencies. We'll investigate these points to improve our service and training. Thank you for your feedback. Regards, Your Move
5/5
GoogleWe were so pleased we used Piers and his team to sell our property. Within days we had multiple viewings and an offer accepted. Mandy who was overseeing the sale dealt with any queries immediately. This enabled the sale to complete very quickly. They are lovely people to do business with and we would thoroughly recommend them.
2/5
TrustpilotReally disappointing landlord service…
Really disappointing landlord service from Brighton branch. They never respond to queries even if you chase them. It’s like they just can’t be bothered. Avoid.
Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience, as this is certainly not the level of service we aim to provide. We’ve been unable to locate your details on our system or any recent correspondence linked to this review. If you could please contact us directly at brighton@your-move.co.uk with your details, we would really appreciate the opportunity to look into this further and assist you.
5/5
GoogleWhat a great experience selling through Your Move, Edwards in Sidmouth. This company may be affiliated to a larger group but Piers Edwards and his team act entirely as a local agent with a very personal service. Great communication and really 'on the ball'. I did not doubt their integrity for a moment - thank you
5/5
GoogleFive star service. Mandy was brilliant, from the first engagement to collecting the keys, we couldn’t have asked for a better person to look after us on purchasing our first home! Mandy has always kept us in the loop, provided us with all the details we have requested and has been a key asset in such and quick and smooth purchase. Thank you very much, you have made this experience far less stressful!
5/5
TrustpilotEverything from start to finish was…
Everything from start to finish was kind, helpful and professional. Mr Calum Parker, manager, was exceptional, took time to come and visit me at all times in my own home.
5/5
TrustpilotCouldn't fault the team at your move so…
Couldn't fault the team at your move so helpful and kind due to the difficult circumstances of selling my late father's house. Great communication would highly recommend.
5/5
TrustpilotWe bought a property recently through…
We bought a property recently through Mike Porter at You Move and he was brilliant. Really down to earth, helpful and never pushy, which made the whole process fee so much easier and stress free. He brought a great energy to everything and felt very different from the usual estate agent experience. I’d happily recommend him.
5/5
TrustpilotEllie and staffs from Your move are…
Ellie and staffs from Your move are very supportive and patient. Especially Ellie, she is such an expert in her career.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Your Move Edwards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sidmouth.
