LQ Sidcup reviews

Hi Richie, Thank you for sharing your 4 star review!We hugely appreciate your feedback and we're glad that the quickness of our services was convenient for you.We're always here should you need us. Your support means a lot to us! Many Thanks Customer Service Team

Hi Mick,Thank you so much for your review!It truly means the world to us to hear these are your thoughts, and we’re delighted you’ve seen some improvement too 😊We be sure to keep doing what we’re doing, but we're here for you if ever you need help with anything.Many ThanksCustomer Service Team

Hi Shahid, Thank you for leaving us a review and bringing this to our attention. We're really sorry to hear that your issue hasn't been resolved yet. We appreciate your feedback, and we're here to help. Could you possibly send us an email so we can discuss this further and get a better understanding of what's going on. You can do this via lqdirect@lqgroup.org.uk using 'Trustpilot' as your subject header. Many Thanks Customer Service Team

Hi Barbara,Thank you so much for rating your recent experience with 4-stars!This means so much to us but most importantly we’re thrilled to hear your recent experience was a good one.Many thanks for sharing this with us and feel free to contact us if there’s anything else we can do to help you 😊Many ThanksCustomer Service Team

Hi Susan,Thank you so much for your fabulous review!It's so nice to learn you've had a wonderful experience and you've rated your recent contact as excellent. We're so happy this is the kind of service you've had, and it'll always be the kind of service we aim to deliver to you.Many thanks for sharing this with us and we look forward to helping you again, hopefully sometime soon 🙂Customer Service Team

Hi Susan,We're so thankful for your 5-star review 🙂We're delighted you're happy and it makes us happy to know you've had a positive experience.Thank you so much for sharing this with us, your feedback is greatly appreciated and we're looking forward to helping you again.Customer Service Team

Hi Elizabeth,You’re most welcome and it’s our pleasure to provide you with an excellent service.Many thanks for your feedback and we’re over the moon to know you’ve had a positive experience with us.We’re looking forward to helping you again soon 😀Customer Service Team

Hi James,Thank you so much for your 5-star review!Your kind words are greatly appreciated and we're over the moon to know you always have an amazing experience with our staff. Politeness and professionalism are certainly the kind of service we expect from our staff too and it makes us proud to know they're living our values.Many thanks for your feedback!😊Customer Service Team

Hi Angela,We welcome your feedback, and we thank you for your 4-star rating too.We’ve absolutely loved reading your review and your heartfelt comment truly means a lot to us too.We’re so pleased you’re loving the services we deliver; it certainly makes us proud to hear this 😀In the meantime, we're looking forward to helping you again, hopefully sometime soon.Many ThanksCustomer Service Team

Hi Barry,Thank you very much for your 4-star review! 🙂This means so much to us but most importantly we’re delighted your recent experience was a good one.Many thanks for sharing this with us and feel free to contact us if there’s anything else we can do for you.Customer Service Team

Hi Lisa,Thank you so much for your awesome review! 😀Your feedback has certainly made our day and we're over the moon you’ve rated us with the full 5-stars too.Many thanks again for sharing your thoughts with us, it's greatly appreciated and we're looking forward to helping you again soon.Customer Service Team

Hi Pink, Thanks for leaving us a 5 star review. We're always happy to support and really appreciate your feedback. Many Thanks Customer Service Team

Hi Christine,Thank you for your 5-star review!We’re delighted you had a good experience and our plumber managed to repair the leak so quickly for you.We really do welcome and appreciate your feedback as it certainly helps us to understand what a fab job our maintenance team are doing.We hope to be of assistance to you again soon, in the meantime we send you our warmest wishes for Christmas 😊🎄Customer Service Team

Hi Lorraine,Thank you so much for your review!We're chuffed to hear Cosyseal done a great job installing you a new door 🙂Your feedback certainly helps us to understand of the amazing work our contractors are doing whilst in our resident’s homes so thank you very much for taking the time to let us know.In the meantime, we look forward to helping you again at some point soon.Many ThanksCustomer Service Team

Hi Lesley, We appreciate you raising your review to highlight your concerns. We'd really like to understand what's gone wrong and help in anyway possible so we can address any specific concerns. Our Team can be reached via email lqdirect@lqgroup.org.uk using 'Trustpilot' as your subject header would be helpful and we'll do our upmost to assist.Many Thanks Customer Service Team

Hi Anna,We welcome your feedback, and we thank you for your 5-star rating too 😀We’re so pleased you’re loving the service we deliver, and it certainly makes us proud to know you have a wonderful experience when contacting us.Hopefully we can be of assistance again soon and we’re very much looking forward to helping you.Many ThanksCustomer Service Team

Hi Angela,Thank you very much for your review and for bringing your concerns to our attention.We appreciate there's currently a delay with some email responses and we sincerely apologise for any inconvenience or disappointment this may be causing you. We're all working extremely hard to bring the waiting time down so hopefully you should see some improvement to this service in the coming future. Ideally we anticipate to respond to emails within 5 working days but during busier periods this may take slightly longer.If there's anything urgent than needs attention we strongly recommend you contact us 0300 456 9996 so we can look into this straight away for you. Alternatively, and if you haven't received a response to your enquiry, feel free to email the details to us at lqdirect@lqgroup.org.uk and an advisor will be more than happy to follow this up for you. When emailing us, we recommend your email subject contains 'Trustpilot' as this would be a great help to us too.Many ThanksCustomer Service Team

Hi Mick,Thank you very much for your 5-star review!We're delighted you've received amazing service from our maintenance team and we're so pleased you took time out to let us know about your recent experience with us too.Your feedback is much appreciate Mick, and many thanks again for sharing this with us 😊Customer Service Team

Hi Anne,Thank you very much for your amazing review!It's always nice to hear of the great service we're delivering, and we're chuffed to learn you've received excellent communication from us as well as repairs being dealt with promptly.Your review means so much to us and if you need us for anything else, we'll be sure to provide the same level of service again.Many ThanksCustomer Service Team

Hi John,Thank you very much for your 5-star review!We’re thrilled to hear your recent visit went well and our operative done a good job. This is exactly how we expect our operatives to be so thank you for sharing this with us, it’s much appreciated 😊Customer Service Team

Hi Joy,Thank you so much or your review.We really appreciate you sharing your concerns with us and we're sorry learn you've not heard anything from us for such a long time. We'll be more than happy to help and provide you with the support you need Joy and we kindly request you contact us by email so we can arrange this for you.Feel free to email your details to us, along with your full address so we can arrange for a dedicated team member to contact you. We can be reached at lqdirect@lqgroup.org.uk and we request 'Trustpilot' is in the subject line of your email too.Many ThanksCustomer Service TeamWe appreciate

Hi Asvir,Thank you so much for your 5-star review and for sharing your recent experience following a Gas Safety Inspection.We're so pleased our contractor delivered an amazing service and we'll be sure to share your positive feedback with them.In the meantime, if there's anything else we can do to help, feel free to reach out and it'll be our pleasure to do our best for you.Many ThanksCustomer Service Team

Hi Susan,Thank you so much for your review!We’re overwhelmed with your heartfelt comments and most importantly we’re so happy to know how much you’re loving the service we deliver.Many thanks again and we’re very much looking forward to helping you again soon 😊Customer Service Team