Langford Russell Sidcup reviews

★★★★★ 5/5

Google

We are pleased with the professionalism and responsiveness demonstrated by the Sidcup branch in handling the sale of our retirement flat.. Kelly and her team worked hard to secure a quick sale identifying a buyer within just 2 weeks of marketing. Would thoroughly recommend them and will happily use the branch again. Thanks.

Malcolm · 10 June 2023

★★★★★ 5/5

Trustpilot

Katlyn is very supportive

Katlyn is very supportive. She gave me regular updates and always followed up on any issues. She remained very positive and was determined for the sale to go through. Amelia, who is a colleague of Katlyn was also very helpful. I really do hope that their hard work is recognised by others. They are amazing.

Ursula · 4 April 2023

★★★★★ 5/5

Trustpilot

Great service from acorn as tenants

I would like to shout out Mer in the property management team for helping us with our property issues promptly and doing so with care and understanding. We have been having some water issues related to something outside of the landlords control and Mer is really pushing to help us. Absolute 5* service from these guys since day 1.

Tyler · 8 November 2022

★★★★★ 5/5

Google

Having our house on the market with Langford Russell, we have been lucky to have Connor from the Sidcup office showing our house off to prospective buyers. He is very enthusiastic, and taken time to know all about our house, allowing him to showcase it to it's full potential. Connor is friendly and approachable, taking time to listen and is a real asset to the company. Thanks.

Richard · 25 June 2024

★★★★★ 5/5

Trustpilot

Great service

I found the process of selling my flat through acorn easy. Both Kevin and Lamar were very professional, responded quickly,and impressed me with their knowledge of the market in the area, and also honestly guided me on the best price.

Amelia · 25 June 2025

★★★★★ 1/5

Trustpilot

There are plenty of other companies I’m sure

Improve!!! Repair/repairs not carried out. Oversized side garage door no handle so foxes sleeping there at night faeces everywhere. Boiler in garage kept going off due to open door - wind. 4 property managers in 4 months - not a good sign. I’d be interested to see their job description. The last one was the worst by far. I put all details in writing e.g leaving date except handing keys over. Fortunately I left after 4 months (I purchased a property nearby) but continued to pay bills until tenancy ended (6 months). I personally Gave keys back mid December to Langford Russell Orpington - no receipt. At a later date I asked for receipt - sorry system down therefore no record. Apparently tank in loft burst mid January according to a neighbour but I was never advised. Apparently my fault - I should have left heating on for 2 months or drained pipes. No deposit returned to me!! Company advised TCS that I gave keys back 19 January 2024 after leak. A blatant lie. Why would I want to keep keys when I couldn’t wait to leave. I was too trusting. I wrote to Mr Deveney head of management explaining my situation - no reply. Cest la vie.

Theresa · 15 July 2024

★★★★★ 5/5

Google

Amazing agency if I’ve ever interacted with one. Quick to respond, agile and so very keen on making ends meet and give me the best possible experience as a possible tenant. In the end was it I who had to pull out due to a financial …

Merlin · 16 September 2025

★★★★★ 5/5

Trustpilot

Melissa was kind and caring

Melissa was kind and caring, was professional, and efficient. I will remember her kindness towards me, Grace was very kind, and the team as a whole showed care, and made me feel welcome. Thank you Melissa xx jus xx

Jus · 17 February 2024

★★★★★ 2/5

Trustpilot

So disappointed.

Im a landlord and this was going ok, albeit with the usual chasing, until recently. now i’ve had a manager who doesn’t respond, then gives mixed messages sometimes in the same email, has not paid the tenants back their deposit, and has been wildly slow or unresponsive on repairs. I am in despair of finding a competent management company. This isn’t it. Update: I’ve since complained. but the approach is still very much “sorry for the frustration, let us try to dump the cost on the tenants, failing that we will dump them on you.”

Alison · 24 June 2024

★★★★★ 5/5

Trustpilot

Absolutely amazing customer service and…

Absolutely amazing customer service and support from Amelia Giles throughout the sale of my property. Amelia is an exemplary member of staff and highly recommend to other potential property sellers. Amelia kept me updated regularly and worked so hard chasing 3rd parties on my behalf.

Connor · 15 September 2023

★★★★★ 5/5

Google

Nathan has been extremely helpful, always polite and respectful whilst keeping us informed on the progress of the sale and letting us know if there was anything we could do to help speed things up. Would highly recommend!

Henry · 10 February 2024

★★★★★ 5/5

Trustpilot

I would first of all say that Mr

I would first of all say that Mr. Mauricio is very good and very efficient in managing all my rental properties.

MR · 2 December 2025

★★★★★ 4/5

Google

45 years since my last move, it was with some trepidation that I decided to make an offer on a flat marketed by the Sidcup branch of Langford Russell and put the sale of my house into their hands. Thanks, primarily, to the professionalism, …

Dorota · 16 September 2025

★★★★★ 5/5

Trustpilot

Thoroughly helpful service the whole…

Thoroughly helpful service the whole time, with up to date contact throughout which helped ease our nerves and answer the many questions we had as first time buyers. Mark has been fantastic from the beginning, even when we were unsure what we wanted from a property. Highly Recommend!

Rebecca · 13 May 2023

★★★★★ 1/5

Trustpilot

I had a very disappointing experience…

My experience with this agency has been extremely frustrating. I never agreed to the new tenant, yet they are now asking me to pay money for something I did not approve or sign. Communication has been unclear and very stressful, and I felt constant pressure throughout the process. This has been one of the worst agency experiences I’ve had, and I would not recommend them.

Latha · 3 December 2025

★★★★★ 5/5

Trustpilot

What more could you ask for

I couldn’t ask for anything more from Mark and the team. Such a great service with lots of communication and the expertise to get the job done. Completed our chain twice and made what could have been a very stressful situation very smooth and easy. Thank you all!

Luke · 14 January 2023

★★★★★ 1/5

Google

We called to say we would be 5 minutes late, half way through making an hour and a half journey, only to be told the house had sold earlier that week and someone (Taylor Watson) should have told us. We had also left work early to have the house viewing. A simple email or text earlier in the week would have stopped all of the inconvenience

M1234 · 5 November 2024

★★★★★ 5/5

Trustpilot

BEST ESTATE AGENT AROUND

Just want to say a massive thank you to Mark Sugarman who sold my property off market and managed to get above the asking price even though other agents told me it was less. I would highly recommend acorn as they are very professional

Remmi · 11 May 2023

★★★★★ 5/5

Google

Great service from Langford Russell, all estate agents are very approachable especially Connor who has been very proactive in showing us a house which we eventually offered on. Connor has given us an extensive report on the house, keeping us updated and also very responsive to my messages! It’s refreshing seeing young people like him being so professional!

Angela · 25 June 2024

★★★★★ 5/5

Trustpilot

Mark and Kieran were excellent…

Mark and Kieran were excellent throughout From staying in touch and arranging visits at convenient times to regular multiple daily calls and emails when the complications of exchange to completion happenedMade a very stressful time less so

David · 9 November 2023

★★★★★ 5/5

Trustpilot

Thank you!

After loosing a flat we loved, Adam showed us a place that wasn’t even on the market yet. He had got to know exactly what we were looking for and this place was perfect for us. We have now moved in and couldn’t be happier! A massive thank you to Adam from the Forest Hill office for helping us out!

Kate · 23 February 2021

★★★★★ 1/5

Trustpilot

I recently made a formal offer on the…

I recently made a formal offer on the River House in Eynsford through Bromley branch with Daniel, the agent handling the property. Despite making five separate attempts to follow up, via email, voicemail, and messages left with his colleagues, I have received absolutely no response whatsoever.

Scott · 1 May 2026

★★★★★ 5/5

Trustpilot

Natalia is excellent

Natalia is excellent. She was on top of everything, and very good to deal with. Very pragmatic and strong communication. There had been a huge issue with the prior management team and she did a lot to turn things around. You will be lucky to deal with her.

Elizabeth · 29 July 2022

★★★★★ 5/5

Trustpilot

A positive experience with Shirin

My experience with Shirin was amazing. This is my first time renting so of course I had plenty questions and needed everything explained in Laymen's terms. Shirin was extremely patient with me and guided me through the process which was much appreciated. I couldn’t have asked for better customer service. Thanks so much Shirin!

Renee · 22 February 2021