Langford Russell reviews

★★★★★ 5/5

Google

Had a great experience. Very professional, friendly and great communication throughout the process. Thank you Lilia and Blair!

Guido · 26 March 2026

★★★★★ 5/5

Trustpilot

Dammy was incredible

Dammy was incredible, he was so diligent in making sure that all the T’s were crossed and I’s were dotted to make the sale and purchase progress. He replied to every email, phone call, chased up solicitors, helped me complete legal documents. Without him the sale wouldn’t have gone through and he was far more conscientious than my solicitors in following everything up. I thoroughly recommend Dammy 100%. He is also very upbeat and positive, you really feel he has your back during such a stressful time. Best estate agent ever, he really is fantastic.

Sarah · 15 January 2024

★★★★★ 5/5

Trustpilot

I was very pleased with Acron

I was very pleased with Acron; William who had initiated the property sale, was excellent and was great in his approach and handling at the start. Daniel Langiano, who followed this through, was brilliant as he had a difficult task but persisted and handled the sale with great professionalism and sensitivity. Dan kept us updated through great communication and, at the same time, made sure proper processes were followed. We were grateful for his help to see this through completion

Deepak · 24 November 2023

★★★★★ 5/5

Google

I had a great experience working with the team for my recent move to Sidcup. The process was smooth and professional from start to finish. A special thanks to Molly, who was incredibly helpful and made the transition into my new apartment seamless. Highly recommended!

Russell · 2 April 2026

★★★★★ 5/5

Google

Working with Molly was absolute pleasure. She had a good knowledge about the field and she was well professional. She gave top notch service and support. Molly well understood our needs, expectation and offered us best thing. Langford Russell Management soo lucky to have this kind of Employee.Thanks once again Molly.

Matthew · 14 March 2025

★★★★★ 5/5

Google

Massive thank you to Connor Hill. He showed us around the house we purchased and was only a phone call away at any point in the 12 weeks of our transaction. Connor was great at checking in and also chasing solicitors where needed.. he was very quick at replying to emails. Connor provided a 5 star service throughout. Thank you!

Stacey · 9 November 2024

★★★★★ 5/5

Trustpilot

My new Flat 😁

I’ve been in the process of buying a flat, and had numerous challenges along the way. However two agents in particular Kieron and More recently Remmi have been ABSOLUTELY AMAZING AND SOO HELPFUL. They’ve been with me every step of the way and made sure there was no issues and if there was any they’d do their utmost best to rectify this for me. Thanks

Daniel · 1 August 2024

★★★★★ 5/5

Google

We first met Molly, senior letting manager - Langford Russell while we searched a property to move in 2024. Then once again in 2025, Molly helped us to find best place for us according to our expectations. We would thank you Molly for the …

Rose · 16 April 2025

★★★★★ 5/5

Google

I have to say I would highly recommend Langford Russell. Kelly was extremely upbeat and positive from the outset and was confident we would get an offer which we did on day one of the property going on the market. The pictures taken of our house were excellent and really portrayed the property brilliantly. Nathan kept us in the loop at all times as to queries from the buyers and speeded things along when needed. Overall a great company and highly recommend.

Ian · 15 July 2023

★★★★★ 5/5

Trustpilot

Thank you Nikola and Sevya for your…

Thank you Nikola and Sevya for your great help🌸🌸🌸 Amazing people. I bought a house and rented out another one, and they found wonderful tenants. It’s been a great pleasure working with them. 100% trustworthy.

Guniz · 1 May 2026

★★★★★ 1/5

Trustpilot

Property Manager Gisella Rappa is…

Property Manager Gisella Rappa is unprofessional and incompetent. She does not liaise properly and timely between landlord and tenants. She also provides misleading information. If you are a landlord or tenant, please beware with her.

Claudia · 27 April 2026

★★★★★ 5/5

Google

I wanted to write this review to say thank you to Langford Russell for their exceptional, welcoming service. They have been very accommodating as a first time renter and are determined to make sure all information easily/readily accessible. It can be complicated entering the property ladder but I am glad to be assisted by them.

L · 16 February 2026

★★★★★ 5/5

Trustpilot

Top marks to Blake Kingston

Blake Kingston is the guy you want when you need help. There was a difficult tenant leaving, incurred a debt with EDF and EDF disconnected the gas supply to the property. It proved almost impossible to get it reconnected - hours of phone calls, e-mails and messages over three weeks did not work. (Avoid EDF if you can). Blake provided an enormous help and managed what I was unable to achieve. He also provided competent advice and help with several other issues - cannot praise him high enough.

Peter · 2 December 2022

★★★★★ 5/5

Google

I had a great experience with Langford Russell Sidcup when moving into my new place. Everything was well organised, and they kept me informed at every stage, making the process much easier as a first-time mover. …

Richdhin · 16 April 2025

★★★★★ 5/5

Google

It’s a best service! This is my first time go through the agent for a renting. Ms. Molly was really helpful from beginning to end with everything. Thank you very much for supporting me to find nice property ❤️

Ishika · 14 March 2025

★★★★★ 1/5

Trustpilot

Racist group

Had a viewing booked recently and a couple (asian) had viewed the property before us arriving and had said in passing that the agent was very rude and had made remarks assuming that this was NOT the place for them. Of course me and my partner (black) decided to judge with our own selves and from the get go the agent in particular gave a frosty reception when seeing us. I went to put my hand out to shake and was rebuffed and when saying hello the reply was just straight to showing us the property. There was no eye contact or friendly smile and when we asked questions we was hit with blunt and to the point answers. There definitely was a air of that this place was NOT for us also and not even a goodbye or next steps if we was interested.When trying to ring through, the agent was never available and when speaking to someone on behalf of the agent we was hit with rudeness and abruptness and to this day have had no response from thr agent or company.Of course you can judge for yourselves but I would save yourself the bother and go elsewhere or suffer the same fate as the other couple as well as ourselves.

Gary · 1 November 2022

★★★★★ 5/5

Google

We recently had the pleasure of meeting with Molly while viewing a property in Sidcup. Her professionalism, extensive knowledge, and friendly demeanor made the entire process seamless and enjoyable. Molly went above and beyond to answer our questions and provide helpful insights. Highly recommend her services!

Sam · 2 December 2024

★★★★★ 5/5

Google

The team at Langford Russell Sidcup were superb from Day one. They were already Letting my property for me and the transition to selling was seamless, dealing professionally with the outgoing tenants and quickly getting the property on the market for Sales. Kelly provided accurate pricing advice and Nathan quickly secured a buyer. Nathan was particularly proactive in progressing the sale to a successful conclusion. Excellent service all round , would 100% recommend!

Karen · 10 June 2023

★★★★★ 5/5

Trustpilot

Tailored approach, friendly and proactive.

George and James were fantastic through the sale process. As a first time seller they explained the process clearly, were proactive in marketing the property and were always focussed and engaged during the sale process. I really valued the way they tailored the marketing to the house rather than taking a generic approach, and was very grateful of their help in overcoming obstacles as they arose during the conveyancing as needed. Thank you!

Frances · 5 June 2023

★★★★★ 5/5

Trustpilot

General service

I am more than happy to recommend the service provided by Mer Alarcon. She is very polite and kind, she listens to my demands as a renter and she does call checks.When I requested to substitute the taps in the bathroom's sink as suggested by the plumber on a house visit, she swiftly noticed the landlord.Soon, the taps were changed.Also, she rang to inspect the smoke/CO2 alarms. That is an important health and safety issue.She is calm and attentive.She shows awareness of the crisis of the present rent market, that is extremely expensive for tenants.And, for any update she uses her good offices to act as an intermediate between me and the landlord.Overall, she has provided a satisfactory service.

Maurizio · 4 October 2022

★★★★★ 2/5

Trustpilot

Caution Avoid Avoid Avoid!terrible…

Caution Avoid Avoid Avoid!terrible experience since April 2022 property marketed with acorn after convincing me to take it fr original agent and gave it to them bec they will definitely sell it in just 2 weeks and all sweet talk to convince me,so I agreed,they told me after a week and a half the got a buyer who was ready financially turn out after 3 weeks of waiting the buyerdid not have the finance,but I was told by Charlie they had a cash buyer who was ready turned out to be housing association,after going through all the paper works and searches,and all the stress associated with selling,surveyor/Valuation came and told me all was well with the property,Charlie is now trying to come up with all kind of stories to get the price down even trying to get me to do another survey to gain access to my property while am on holiday,now they are saying they can't get the people to sign the contract:if there was anyone in the first place,they just want to get your property as cheap as they can and to make money for themself and making it look as tho they are helping you,frustration Frustration this is the Grove park branch negotiator Charlie G and sale manager Leon ward. After informing them since no contract is signing to take my property off the market it is still on their website and sold sign still on my property I will now instructed my lawyer:>just to show how these people work with no care or consideration for home owner,my property sale was not moving towards a contract after near 5 months so I ask to withdraw it from the market which took nearly 3 weeks of back and forth to finally get it done and even now 20/9/22 the sale sign sub to contract is still up and running on my property smt these agents is something else

Irone · 20 September 2022

★★★★★ 5/5

Google

It has been such a pleasure working with Nathan on our purchase over the past few months, a massive thank you to him and the team for making the whole process as smooth as possible. Nathan has been so friendly and helpful, it has made a huge difference for us and we really appreciate the consistent extra effort and communication:)

Madeleine · 10 February 2024

★★★★★ 5/5

Trustpilot

Highly recommend - fantastic team and service!

Lamar Hamilton & Kevin Ashton were absolutely fantastic throughout our sales process! They kept us informed and always helped when it came to managing information between ourselves and our buyers. Great customer service and dedication from the team. I would strongly recommend and would work with them again without any hesitation!

Olivia · 5 September 2025

★★★★★ 5/5

Google

Langford Russell as a company have been great, but in particular Connor was brilliant! He was friendly, approachable, professional, answered any questions we had promptly, went the extra mile when needed - worked out of hours to accommodate situations. Brilliant throughout, I would highly recommend. Thank you to Connor and the Langford Team.

Jaycee · 19 May 2024