Every review we hold for the Shotton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend town and country after buying my first home with them Brenda, Tasmin and Keith were very helpful throughout the whole process and nothing was ever to much trouble when we need advice.
Amazing customer service!!PositiveResponsiveness, Quality, Professionalism
Nicole · 25 August 2021
★★★★★ 5/5
FacebookHighly recommend!
Phoebe was so friendly and helpful, always readily contactable and quick to provide guidance, extra information, or arrange further viewings.
She made the whole experience stress free for us, culminating in us finding and buying our perfect family home.
Katie · 15 August 2021
★★★★★ 5/5
GoogleIt was a real pleasure to deal with Town & Country. Keith and his team were always on hand and supportive. They were efficient and professional in progressing the sale , but also showed warmth and understanding.
Lesley · 26 March 2022
★★★★★ 5/5
FacebookHighly recommend! Phoebe was so friendly and helpful, always readily contactable and quick to provide guidance, extra information, or arrange further viewings.She made the whole experience stress free for us, culminating in us finding and buying our perfect family home.
Katie · 15 August 2021
★★★★★ 5/5
FacebookI can't reccomend Maria enough! I met Maria when I found out my landlord was selling the property myself and my daughter lived in. I was in a state of panic but Maria immediately put me at ease. It was the first time I felt I was taken seriously by an Estate Agents, due to being in receipt of Universal Credit I often found there was alot of discrimination involved in the rental market. Maria treated me like any other tenant and it was such a calm process and I'm now settling into my new home. Maria has always gone above and beyond to answer any questions or queries. Thank you so much to William Gleave Estate & Letting Agents and Maria!
Katie · 16 September 2022
★★★★★ 5/5
FacebookI can't reccomend Maria enough! I met Maria when I found out my landlord was selling the property myself and my daughter lived in. I was in a state of panic but Maria immediately put me at ease. It was the first time I felt I was taken seriously by an Estate Agents, due to being in receipt of Universal Credit I often found there was alot of discrimination involved in the rental market. Maria treated me like any other tenant and it was such a calm process and I'm now settling into my new home. Maria has always gone above and beyond to answer any questions or queries. Thank you so much to William Gleave Estate & Letting Agents and Maria!
Katie · 16 September 2022
★★★★★ 5/5
GoogleFirst Class. Highly recommend Town & Country Shotton, a very professional Company with lovely staff who work very hard to achieve their clients dreams. From the moment we met Keith at the initial valuation we knew these were the selling …
Dave · 26 March 2021
★★★★★ 5/5
GoogleThorough, professional service and excellent marketing. Property was realistically valued rather than valuing lower for a quick sale as others did. Excellent client management and regular communication throughout. Thank you for your help and support.
David · 26 March 2022
★★★★★ 5/5
FacebookProfessional and efficient stock broker. I never had any issues with withdrawals as well as services. she is always accommodating and helpful. Great trading signals from her. I am pleased with the overall performance of MRS MICHELLE MILDRED service. I made a good amount of profit in a few weeks.($16,900)Excellent trading services. I highly recommend her platform to everyone out there, who is interested in trading and making money off Crypto/bitcoin. I have no regrets in choosing this brokerage service, she is professional and skilled. Thanks for all you do, do not hesitate to reach out to her. Contact her via:Email: Michellemidred@gmail.comWhatsApp:+1(910)227-4380
Yusuf · 2 June 2022
★★★★★ 5/5
Facebookmy family and i cannot thank Maria and Tom enough for all their hard work and all the help they gave to us while we were selling our house. I would highly recommend this estate agents to anyone. THANK YOU SO MUCH XXXX
Sheryl · 5 March 2020
★★★★★ 1/5
GoogleTwo times now made simple requests to Town and Country Deeside and Mold in the past. The last being a simple e-mail to ask if a property was still on the market. No reply at all other than an automatic data collection e-mail wanting my details and circumstances. I'm a cash buyer and was ready with an offer without needing to view. Put a poor review on their site which they regulate guess what ?? not posted surprise surprise. Wont be a third time !
Darren · 26 March 2022
★★★★★ 5/5
GoogleHave recently just completed on the sale of my house Town & Country gave excellent service Keith came to value the property I was very impressed that He had already looked into and found that we’d already got an EPC certificate . The photographs were excellent . . . We were kept up-to-date with feedback from viewers . Once an offer was excepted we kept well informed of each step by a lovely lady called Brenda I can’t recommend this estate agent enough they were always on hand with information and help if we needed it. We came across a few problems . But with the information we got from Town & Country we came across a problem quickly can’t thank them enough .
Tanya · 26 March 2022
★★★★★ 5/5
FacebookA big Thank you to everyone at William & Gleaves for your help in selling our property. You have all been excellent and dealt with every query we had extremely promptly. We would highly recommend you to anyone who was looking for a five star estate agents to use. Thank you again.
Sally · 17 December 2020
Agent replied · 2 October 2023
Thank you so much!🥰
★★★★★ 5/5
FacebookBest team around. We bought through them, sold through them and now we are renting through them. The whole team is so easy to deal with and nothing is ever to much for them. Top agents that I would highly recommend to everyone.
Leani · 28 January 2022
Agent replied · 2 October 2023
Thank you for your kind review💜
★★★★★ 5/5
FacebookMaria is a fantastic agent! Incredibly hard working and kept me updated throughout the whole letting process. Nothing was too much trouble and always had a smile on her face. I felt completely at ease!
Bethan · 7 August 2019
★★★★★ 1/5
GoogleIt's sad to see that people no longer have morals and appetite to do the right thing. Absolutely rude staff on first engagement and then went on to offer a property to another buyer after we had agreed the price. Their argument was that we were slow with the purchase. What a joke! Mr Keith and Brenda, please know that a house isn't the same as a tomato.
Why are you lying Keith? Didn't you check your records to see my proof of ID? or did you forget I was at your office to speak to Brenda? Now you lie that you have no dealings with me. You ought to be ashamed of yourself for telling lies. I was in your office and you have my documents.
Domi · 25 August 2020
★★★★★ 5/5
GoogleKeith and Brenda were very helpful and easy to deal with from the initial meeting through to completion. I would definitely recommend.
Andy · 26 March 2022
★★★★★ 5/5
GoogleI would like to thank T&C for being great letting agents. Our experience of renting from them has been very positive, we've found communication very swift and all issues raised have been dealt with within a reasonable timeframe. In the future, they will certainly come highly recommended by ourselves and when we are ready to let out our own properties, we will certainly consider T&C as our own agent.
Karlos · 26 March 2022
★★★★★ 5/5
GooglePut my house up for sale based on a family members recommendation. I wasn't disappointed. The team in this office were amazing and couldn't do enough to help in selling my property. A huge thank you to the team. Highly recommend
Jannine · 29 May 2024
★★★★★ 5/5
GoogleRecently purchased a house through William Gleave and couldn't be more happier with the service we received from everyone there. Bethany handled our purchase, she was brilliant throughout the whole process, ringing with updates all the time. Really cant thank her enough. 10/10 service would highly recommend William Gleave too anyone. Thank you again for all your hard work.
Luke · 26 March 2023
★★★★★ 5/5
GoogleRecently moved house and dealt with Town and Country in Shotton. What helpful people, couldnt do enough for me, especially Brenda. Thank you so much for your help. Regards Graham Nixon.
Graham · 26 August 2018
★★★★★ 5/5
GoogleWhat a well run company T&C is! Every employee takes pride in looking after your needs to the best of their ability. All questions and queries are met with a detailed fast response. From initial valuation to completion everything went smoothly due to all employees hard work. Their price point is very competitive. I would 100% recommend using T&C for any property Sale. Pleasure doing business.
Alan · 26 March 2022
★★★★★ 1/5
GoogleAbsolutely disgusted with the attitude and unhelpful phone call with town and country letting agency.
My daughter woke up to a leak in the house that she rents on Sunday morning. This leak came through the ceiling and tripped all the electrics of.having no emergency contacts numbers at the shotton office wich was closed we phoned Molds office.having explained that water was dripping threw the ceiling that we had no electrics and that she was pregnant they told us that they couldn't do anything to help as we didn't live in Mold wich is 10 mins away from Connahs Quay.we asked for a emergency contact number for Shotton office and was told that she would risk losing her job if she gave out contact numbers to us as we didn't live in mold.never known such an unhelpful company.
Do not recommend renting property from this company as there customer service skills clearly need updating and they are not bothered by any problems you have
Ange · 26 August 2016
★★★★★ 5/5
Google10/10 firm! Everyone in the office was so friendly and helpful!
Absolutely loved dealing with Christie! She was always so happy and friendly, I adored calling her with updates / check ins every week! Super sad I couldn't finish my buying journey off with her, but she made the long process so much more bearable !
Isabel · 26 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.