Every review we hold for the Shotton office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookWe cannot thank Tom and his staff for all the help with the purchase of our property in Buckley. From the first viewing to collecting the keys, William Gleave staff were extremely helpful. With being first time buyers, this alleviated so much stress for us both. Whether buying or selling a property, I would 100% recommend! Thank you again! Luke & Jess
Luke · 7 January 2022
★★★★★ 5/5
FacebookWe can't recommend William Gleave highly enough. We recently completed a sale and purchase with them and Tom and the team were fantastic! So helpful, knowledgeable and friendly throughout the whole experience. Thank you all so much!
Cerys · 30 June 2020
Agent replied · 2 October 2023
Hi Cerys, thanks for the lovely review and all the best in your new home 😀
★★★★★ 5/5
GoogleWe’ve recently bought our first home with William Gleave and Christie was absolutely amazing with us, very knowledgeable and super friendly, she kept in constant contact with us and answered all of our many! questions.
10/10 service, I can’t recommend enough.
Thank you for everything you’ve done for us.
Sally-Anne · 26 March 2023
★★★★★ 5/5
GoogleI cannot recommend highly enough this fabulous agency. I have been following them for many years when trying to decide which estate agent to use for a house purchase and when I did, it was a great decision. They are very professional, follow through with everything, and make you feel like you are not alone in the whole process. They are also so friendly, just fab, thank you, Christie and Maisie, for everything. Vera
VERA · 29 May 2024
★★★★★ 5/5
GooglePattie and the team are second to none from start to finish. They continually keep you updated and all aspects of the let process and in addition don’t forget who you are during the let . I wouldn’t give my property to any other agent to look after. It’s 5 stars from me.
Derek · 26 March 2022
★★★★★ 5/5
GoogleBeth was the glue that held a very difficult sale together. Literally couldn’t have done it without her hard work, or reassurance. Could NOT recommend enough. Always calls back if not answered first time, and does everything she promises to …
Daniel · 22 April 2023
★★★★★ 5/5
GoogleRecently completed on a property bought through the Shotton branch. The whole team were wonderful and the experience was hassle free. Christie is a star... professional, genuine and honest, she couldn't do enough to help and kept us …
Chris · 22 April 2023
★★★★★ 5/5
FacebookI have had the pleasure of dealing with Laura at William Gleave and have nothing but good things to say as she handled all queries promptly and has a wealth of knowledge to help every step of the way. Highly recommended!
Andy · 5 June 2025
★★★★★ 5/5
GoogleI would just like to say what great local estate agent. Selling a house is always stressful but Keith and his team especially Tamsin and Brenda who we have mainly dealt with have made it very easy even when things don't go to plan. There …
Mandy · 26 March 2022
★★★★★ 5/5
GoogleSo helpful and understanding - went above and beyond.
Charlotte · 1 April 2026
★★★★★ 5/5
FacebookFantastic. Made really easy work of our move, kept in contact, responded within the hour every time we needed information - great experience. 👍
Also, Jill recommended the house we moved into. She found the details, forwarded them in an area we weren't even considering - really creative in finding us the home we want our daughter to grow up in and getting us a really quick sale on our old house.
Paul · 23 August 2019
Agent replied · 2 October 2023
We are delighted that Jill and the team have exceeded your expectations. We wish you all the very best in your new home. Thank you again for your kind works.
★★★★★ 5/5
GoogleSince the first viewing of the property and until I collected the keys Beth from William Gleave in Shotton was not only a pleasure to deal with, but was always there to help. …
Chris · 22 April 2023
★★★★★ 5/5
GoogleThe team at Shotton branch have been fantastic with my recent house sale especially Brenda and Tamsin, they showed me support all the way through the sale, i recomend Town and Country to everyone selling property they are very professional and excellent value .
Jean · 26 March 2022
★★★★★ 5/5
FacebookI bought my apartment from WG and I am very pleased with the property. Tom was very helpful and patient with me when he let me view the apartment on 3 occasions. The apartment was empty, and with no forward chain, the sale went through smoothly. Thanks WG for changing my life for the better.👍
Paul · 22 February 2019
★★★★★ 5/5
GoogleAfter recently purchasing a property through Town & Country. We couldn't have asked for a better service from the team at Shotton, especially Brenda. We literally could not have got through the process without Brenda's support. Always prompt in response to emails and enquires and put us at ease. We would highly recommend!
Michael · 26 August 2019
★★★★★ 1/5
GoogleAvoid renting from them. They have a fee for every single thing that they do while "managing" the property from behind a keyboard. Then at the end of a tenancy they deduct as much as possible from your deposit, effectively holding you to ransom for it because you will not get one penny until you agree with their costs/fee's or pay for legal representation to take them to court. Obviously this is all done at a leisurely pace when they can be bothered with no regard for you having to pay for the deposit on your next tenancy.
Steven · 26 March 2023
★★★★★ 5/5
GoogleExtremely impressed with the service received from Town and Country Deeside. From picking up the phone asking them to come and value our property, to having pictures taken, and then viewings being arranged and facilitated, Keith and his team have been nothing but very efficient, professional, friendly and helpful.
Jill · 25 August 2020
★★★★★ 5/5
GoogleChristie is absolutely brilliant, she kept us informed and up to date throughout our dealings with this office, always extremely helpful and friendly -Thank you so much you have been fantastic
Lindsey · 26 March 2023
★★★★★ 5/5
GoogleThank you Christie for pushing the sale of my property through so quickly and always calling me with updates! I Couldn’t recommend a better company to sell your property through! X
Beth · 26 March 2023
★★★★★ 5/5
GoogleWe would definitely use these again. We had continued problems contacting solicitors trying to get answers regarding our house buying we would always turn to Brenda to help us. Moving house is a very stressful time so we would like to thank Brenda and town and country for all her help.
Michael · 26 August 2019
★★★★★ 5/5
Googlethe sale of my deceased mothers property was handled by tasmin and brenda, the service provided was first class with weekly updates and any problems were delt with speedilly and efficiently with all the stress removed.I would recommend Town and Country to anybody.
Les · 25 August 2021
★★★★★ 5/5
GoogleJust bought a house through Town and Country and I was very impressed with their customer service. Nothing was too much trouble, and Brenda was always very approachable and professional. Thanks for helping us get into our new house!
Rachael · 26 March 2022
★★★★★ 5/5
GoogleI would highly recommend town and country after buying my first home with them Brenda, Tasmin and Keith were very helpful throughout the whole process and nothing was ever to much trouble when we need advice.
Amazing customer service!!
Nicole · 26 March 2022
★★★★★ 5/5
GoogleChristie was extremely helpful throughout the whole process, keeping in constant contact and ensuring everything was progressing as expected.
I wouldn't hesitate to use William gleave Estate agents again.
Jack · 26 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.