Smart Homes Ltd Shirley reviews

★★★★★ 5/5

Google

Lovely company. Couldn’t have been better! Very personable and with me during the sale every step of the way. Huge thanks to Helen for all her help. Would highly recommend to anyone wanting to sell their property.

Becki · 1 October 2022

★★★★★ 5/5

Google

Can't speak highly enough of Smart Homes. Buying my 1st house is stressful enough but My Go to person who helped through the whole process was Gin Kaur, Nothing was to much trouble and she was always available to provide me with updates on what's happening. Would highly recommend anyone who's looking to buy a house to use you guys.👍🏽👍🏽👍🏽

Jatinder · 26 June 2024

★★★★★ 5/5

Google

Can't speak highly enough of Smart Homes. Buying my 1st house is stressful enough but My Go to person who helped through the whole process was Gin Kaur, Nothing was to much trouble and she was always available to provide me with updates on what's happening. Would highly recommend anyone who's looking to buy a house to use you guys.👍🏽👍🏽👍🏽

Jat · 25 June 2024

★★★★★ 5/5

Google

Fantastic! service from Smart homes. Would highly recommend to anyone, Josh was with us throughout giving us support all the way and after. amazing professional approach yet with an unique personal touch. Never let down always got calls back whenever promised. A big thank you to all the team that make it happen.

Haji · 2 October 2018

★★★★★ 5/5

Google

Smart Homes is a fabulous Estate Agent situated in the heart of Solihull. We sold our property through them and found the team to be very professional and thorough with their work. The team we worked with were amazing, very friendly and patient with the endless questions that were thrown at them. I would personally recommend Smart Homes to anyone looking at selling/ renting their property out or even buying as we had no problems at all and everything went very smoothly.

Sarika · 2 March 2023

★★★★★ 5/5

Google

For the whole sales process from marketing, viewings and negotiation through to completion Smart Homes were incredibly efficient, professional and friendly. Throughout the sale communication was excellent, continually keeping us informed of every step along the way. I couldn't recommend the team at the Shirley office strongly enough, they made my sale a positive and well managed experience.

Andy · 25 July 2024

★★★★★ 5/5

Google

Amazing team at both the Shirley and Dickens Heath branch, cant praise Tina and the team highly enough for all they do for me, I would highly recommend them for any buying, selling or renting needs..

Gillian · 1 October 2022

★★★★★ 1/5

Google

It is a joke. We rented a property at longmore road through smart home on 19th September 2018, it was the biggest mistake I have ever made in my life, the staff Alan was really good, he showed us around and very professnal, however the utility room started leaking at November 2018, I have reported it to Jo who worked at letting section, nothing has been done, I have chased it up through the phone so many times, nobody paid any attention, when outside raining, our house will raining inside, I wish this system allow me add some images, you can not image how bad it is the damp situation, I had two young children live with me. I should not say I am voting for their service as no service was privided to us, We decided to move out in the end, We spent £250 to get sombody to clean the house entire out, my boy said it is 100 times better than we moved in, however agency advised the rubbish bin was inside kitchen(It was there when we moved in)and a few marks on the wall, they want to charge us £100 now.

Min · 1 October 2020

★★★★★ 5/5

Google

First class service - I’ve used Smart Homes to buy and sell houses on numerous occasions and the service is always second to none. Jamie Smart has built a brilliant team who always go the extra mile to ensure their clients get the best service. So if you’re looking to sell you house in the Solihull and surrounding areas, give them a call and look no further

Neil · 27 January 2024

★★★★★ 5/5

Google

Gemma Sproston was very helpful during a difficult and drawn out process that went right down to the wire. She was always easy to contact and very responsive which gave me confidence that she was acting in a timely and professional manner throughout.

Richard · 1 October 2021

★★★★★ 5/5

Google

Smart homes have been great through a really challenging move. We moved to them from another estate agent after 2 failed buyers and then put our house back on the market as Liz Truss tanked the economy. Through all of this they have been positive, professional and have given great advice and we have finally got there! Debbie especially has been such a help, walking alongside us and negotiating all the challenges in a highly competent, efficient and kind way. She has been a life line. Thanks.

Sarah · 31 January 2023

★★★★★ 5/5

Google

I am very happy with the service of this company. Thank you so much for all the help special mention to Warren. Much appreciate

Mercy · 10 September 2023

★★★★★ 5/5

Google

Gemma Sproston was absolutely amazing. Eventhough, she was contacting my Solicitors on behalf of the sellers to help move the sale along, she kept in contact with me and responded swiftly to my emails. Very professional and an asset to Smart Homes.

Melanie · 1 October 2021

★★★★★ 5/5

Google

Very Very Happy from start to finish, kept informed every step of the way, competitively priced. special thanks to Debbie Guest and all the team.

Cris · 2 August 2023

★★★★★ 5/5

Google

If you are fortunate enough to have Helen Cole progressing your sale, you\'ll be delighted! A difficult chain, we wouldn\'t have got it through without her, she was amazing and a credit to Smart Homes. Jamie Smart himself too was kind, generous with his time and most helpful. (Source : allAgents)

Elliot · 2 October 2024

★★★★★ 5/5

Google

It has been a pleasure working with Helen and the team at Smart Homes Solihull. Great communication throughout the process and very helpful with driving matters forward towards a successful completion. Recommended! :)

Lasse · 1 October 2022

★★★★★ 5/5

Google

From first contact with Dawn Froud at Smart Homes, the service has been second to none! Dawn’s professional approach, her experience and knowledge, the attention to detail and warm friendly manner made the whole process feel relaxed and comfortable. I would have no hesitations in recommending Dawn to anyone who is in the market and looking for a seamless experience, you won’t regret it!

Chris · 27 January 2024

★★★★★ 5/5

Google

I would highly recommend Smart Homes Shirley to anyone in the area who is looking to sell their home. Louise who valued and sold the property was so professional and I felt so confident in her abilities to sell it, and Gin, who looked after the sale post-offer, was just incredible. Gin has kept me informed (even when we had some tough hurdles to jump) and has been a rock throughout the whole process. I can't thank them enough!

Kerry · 2 December 2022

★★★★★ 5/5

Google

I have experience of this estate agency as a purchaser and as a seller. I highly recommend using Smart Homes. At every stage professional and efficient and dedicated to seeing transactions through as expeditiously as possible. Quick communication response times and selling a house with them recently I was kept up to date at every stage. A faultless service from the excellent team at Smart Homes.

Katriona · 2 December 2023

★★★★★ 1/5

Google

My abysmal experience was with the Lettings team so that’s more who this review is aimed at but as far as I’m concerned, for such a ‘successful’ business, they are the epitome of what’s wrong with the rental process. They have constantly chopped and changed appointments for viewings with no real care to how it impacts the potential clients schedule. I was even told “well if it doesn’t work for you, we’ll just cancel the viewing” - this was less than 24hrs before the appointment. Also, putting someone in an uncomfortable position by forcing them to choose between being late for work, and making a property viewing is disgusting - appalling attitude towards customers and some serious accountability needed for the child-like level of organisation and communication.

Nunya · 1 October 2022

★★★★★ 5/5

Google

I have been dealing with Smart Homes for many, many years now, not only to purchase residential property, but also having sold many of my properties with them. I am a local, independant, property developer who relies on pure proffesionalism, honesty, customer service and communication..... Smart Homes deliver on all of the above, and much more. Jamie Smart has always given me sound advice, accurate valuations and the best customer service. The after sales service is also second to none, as anyone who has been through the 'what could be' stressful selling procedure, would know. Helen Sizer, who is the office manager and head of after sales, has many years of experience and is excellent In her profession, making sure her and her team keep all parties fully upto date on the progression of the sale/ purchase and making sure everything runs as smoothly and as swiftly as possible. Just to summarise, if you are thinking of buying or selling a property, then I would highly recommend using Smart Homes Estate Agents.... Everytime! Looking forward to continuing to work with Jamie and His Team in 2018 and onwards. Mr Sharif Abode Homes Ltd

M · 1 October 2022

★★★★★ 1/5

Google

Felt pressurised into renting. Isold my property as I was splitting up with my partner.she wanted to rent but I wanted to buy and had found a beautiful property and had an offer accepted. Scare tactics were used as I was told by Gin the sales progesser I could loose my sale if it didn't proceed quickly as my buyers would pull out.This was at a time I suffered a family bereavement ( mother and father ).They gave the buyer all the attention and service even though I was paying the fees. I felt I had no alternative but to withdraw my offer.I am now in a damp rented flat instead of the house I wanted to buy. Just sales people interested with sales targets. A DIABOLICAL SERVICE FOR £3500 . Suits and fancy talk don't make good estate agents. With all the good reviews people put on about the progression team it looks like I was unfortunate to have the worst one in the team.This has cost me thousands, money I built up in equity has now been lost by using this company. What I thought would be the best estate agents given their 5 star rating? turned out to be the worst. There are cheaper and more efficient agents locally.

Dean · 1 October 2022

★★★★★ 5/5

Google

Brilliant services, very polite, friendly, couldn’t ask for anything else, my solicitors wasn’t very good however, i feel like, gin especially, was my solicitor, gin was the reason my house went threw. She made an effort with my case to finally get it over the line after a long 7 months wait and 2 week extention, Both gin kaur and Louise Lewis deserve a pay rise!! They don’t drag their heels, fast workers, always make an effort. I will be returning in the future!!!

?? · 1 October 2022

★★★★★ 5/5

Google

We have sold 2 properties with smart homes over the last 12 months. Louise O’ Conner handled our sales with lots of feedback coming our way. Once they were sold we were handed over to the sales progression team with Debbie Guest looking after us (we specifically asked for Debbie on the 2nd property after her involvement on the 1st) We couldn’t of asked for anything more from Debbie. She was on the ball and chased all the parties at every point and new exactly what was happening within our chain. Debbie always called us with regular updates and if we had any questions was able to answer and put our minds at rest. It was great to have both Louise and Debbie in our corner through this process.

Graeme · 1 October 2022