Smart Homes Ltd Shirley reviews

★★★★★ 5/5

Google

I used smart homes for the first time and I would highly recommend them! Everything was straight forward and I received fantastic service from them. Simon dealt with our sale, I can’t praise him enough. He was really friendly and professional and made sure everything ran smoothly for our first home - I would definitely recommend :)

Jamie · 1 October 2020

★★★★★ 5/5

Google

I would definitely go with smart homes. Gin is amazing extremely efficient. Not one bad word to say she made the process of the sale stress free. Gin was there to answer any questions no matter how big or small. Thankyou Smart homes & Gin

Sinita · 1 October 2022

★★★★★ 5/5

Google

Smart Homes are the best at what they do. Gemma was brilliant. Always professional but friendly and nothing was too much trouble. A great asset to Smart Homes

Jun-te · 27 January 2024

★★★★★ 5/5

Google

Smart homes were recommended to us by family. So pleased we used them to sell our home. Process was stress free and quick.. special thanks to Ginny

Balbir · 27 January 2024

★★★★★ 5/5

Google

Very professional kept updated every few days.Thanks to Gin Kaur nothing too much bother.Many thanks for a smooth ride.

Jon · 25 June 2024

★★★★★ 5/5

Google

Smart Homes have been amazing. From selling my property to looking after my interests ensuring the sale went through to completion. They kept me informed and helped me manage the obstacles that came up on the journey. They all work well as a team but I must mention Debbie and Josh who were so proactive and patient with me. I would definitely recommend Smart Homes.

Sharon · 25 July 2024

★★★★★ 5/5

Google

I have recently used Smart Homes to get my commercial property (Shirley) leased out. The process was flawless in finding a reliable, suitable tenant that met all the conditions I required from the incoming tenant. My point of contact was Warren Matthews. He was a delight to work with. Getting in touch with him was easy. He was swift to notify me with updates. Warren had even updated me on his day off as well as out-of-office hours on numerous occasions. He was able to source the right tenant in a relatively short amount of time. I highly recommend Smart Homes Commercial to anyone. If you do use them make sure you deal with Warren Matthews. Thank Smart Homes Commercial and Warren.

Muhammad · 1 September 2023

★★★★★ 5/5

Google

From Jamie's meet and greet and valuation to the production of the marketing material, conduction of viewings and then the chasing up following an accepted offer, I can't recommend Smart Homes enough. Debbie our sales advisor was always on hand to speak to and always committed to finding out where we were in the process of selling. Smart Homes did exactly what you'd expect from a professional, friendly outfit. Thanks to them we are now in our forever home

Russ · 1 September 2023

★★★★★ 5/5

Google

We have always been pleased with the professional service we have received from Smart Homes.Debbie Guest took over the sale of our property and nothing was too much trouble and I would certainly ask for her next time . Thanks Debbie

Karen · 1 October 2022

★★★★★ 5/5

Google

Spoke with Gin Kaur when purchasing a property. She is very professional and fully appreciated our time sensitive schedule. Gin was instrumental in helping coordinate with the sellers and solicitors when we faced hurdles were resolved in a timely manner! Massive thank you for your help Gin! :)

S · 1 October 2021

★★★★★ 5/5

Google

Smart homes and especially Helen Cole always gives 150% and sorts out any problems we have, she has done this on many occasions and has made the process of buying and selling much less stressful. We have recommended Smart homes to many people who have been equally satisfied.

Karen · 1 October 2021

★★★★★ 5/5

Google

We have recently purchased our first home through Smart Homes. Debbie was great with the updates and did keep me informed on a regular basis, and also arranged additional property viewings with the sellers which was very much appreciated.

Lucy · 2 December 2022

★★★★★ 5/5

Google

I have just let my commercial premises with smart home commercial. I have been dealing with Warren Matthews.I found he was great to deal with and very professional, I would be happy to recommend Warren and Smart Homes.

Lackwinder · 5 December 2022

★★★★★ 5/5

Google

Helen Cole was brilliant with the purchase of our home! She always kept us up to date with everything, and we never had to chase them up for anything. She really made it all go smoothly for us!

Maeve · 5 December 2022

★★★★★ 5/5

Google

I used Smart Homes for the recent sale of my commercial property, Warren Matthews looked after the sale from start to finish. His professionalism with liaising between myself and the buyer was outstanding. His communication was excellent and nothing was too much trouble for him. I don’t think without all his efforts we would have got the sale of the property over the line, and want to say a massive thank you for all his help.

Jane · 24 September 2023

★★★★★ 5/5

Trustpilot

First class support from the team

I have used smart homes for 2 properties I have sold of late and had fantastic support from the Team who worked hard to make sure both myself and the buyer were kept updated as the sale progressed. Couldn't have asked for an easier or more professional Estate Agent to work with! Appreciate all the support and will definitely use them again in the future

Edwina · 4 August 2025

★★★★★ 5/5

Google

We’ve moved house a few times, this time has been the easiest and most stress free experience thanks to Smart Homes. Special thanks to Helen for her weekly phone calls, keeping us informed at every stage of the sale.

Hazel · 1 October 2022

★★★★★ 5/5

Google

If you appreciate professionalism, integrity, support and availability of a first class standard look no further than Smart Homes for both sale and purchase. We have experienced both processes handled by Josh Field who managed everything superbly, smoothing a pathway fraught with emotions. Well done Josh and thank you so much for everything you have accomplished on our behalf. Jo and David.

Joanna · 25 June 2024

★★★★★ 5/5

Google

I recently worked with estate agents Nicola, Suzanne, Gemma and John, and I must say, I had a wonderful experience. As a first-time property buyer in the UK, I was a bit nervous about the process, but they were very patient and responsive, always keeping me updated with the latest information. They made the entire process smooth and hassle-free, and I couldn't have asked for a better team to work with. I highly recommend this team to anyone looking for a reliable and professional estate agent service. If I ever need such services in the future, I would not hesitate to contact them again. Thank you for everything!

Dennis · 4 May 2023

★★★★★ 5/5

Google

Warren at Smart Homes helped our company source a new office in a fantastic prominent location on the Stratford Road in Shirley. Warren was friendly and proactive and we would 100% recommend his services. Thanks Smart Homes :-)

Aconveyancing · 1 October 2022

★★★★★ 5/5

Google

Excellent Service from start to finish , a phone call every week to keep you up to speed , Debra Guest was My contact at Smart Homes the words (Brilliant and Professional ) come to mind .

Anthony · 5 November 2022

★★★★★ 5/5

Google

Smart Homes gave us a fabulous service from start to finish. We received a good offer within 2 weeks. The sales team - thank you so much Gemma- is in touch weekly and gives friendly, efficient support to deliver the sale. Thoroughly recommend this agent

Katrina · 1 October 2021

★★★★★ 5/5

Google

Fantastic service from Helen at Smart Homes Shirley from start to finish. During what was a complicated sale, I was kept informed constantly and Helen managed the process superbly - at all points communicating with every stakeholder ensuring the timely progression of outstanding items. Customer service is definitely top of the list here, could not recommend strongly enough. (Source : allAgents)

Jonathan · 25 June 2024

★★★★★ 4/5

Google

Good set fee. Agents kindly showed people around on our behalf and looked after the house well during these showings. They did good checks on potential buyers. Very quick exchange once a suitable buyer was found, as much down to our very good conveyancing company. However during sales , communication was very hit and miss. If we missed the weekly call because we were busy then there was no follow-up call. Little advice was given about sale price once it was on the market, and it was during a difficult time in the market place. We went for weeks sometimes without any communication due to missing the weekly call and felt rather on our own at this point and not knowing what was going on.

Amaryllis · 4 April 2023