Every review we hold for the Shirley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe agency was extremely helpful when finding new properties and looking through them. The experience was easy and stress-free. The staff were very friendly and helpful, especially Tom and Alex.
Oliver · 14 November 2023
Agent replied · 11 June 2024
We're thrilled to hear that our agency was extremely helpful in finding new properties, and that your experience was easy and stress-free. Tom and Alex are valuable members of our team, and we're here to assist you with any further inquiries. Thank you for choosing us!
★★★★★ 1/5
GoogleLet me just share my experience, I’m searching for houses in a specific area, I’ve rang up about a few house viewings which they give me date and time baring in mind these houses are posted on the same day, I understand how competitive the …
Maria · 17 April 2025
Agent replied · 17 April 2026
We’re sorry to hear about your experience and appreciate you sharing your feedback. We understand how frustrating it can be when the market moves quickly, and we always aim to provide clear communication and fair opportunities for all … More
★★★★★ 5/5
GoogleI would like to say a huge thank you to Ms Hannah Delaney, from Oakmans. It's always clear when someone has passion for the job they do and it is clear to see that this is the case with her.
Not only is she extremely knowlegable, but the fact the she is alway in a great mood makes me never scared to bother her with just one more question. It was an absolute pleasure dealing with you, Hannah.
Thank you so much for being you. Keep up the amazing work you do, along with your amazing energy.
Alex
Alex · 16 August 2023
Agent replied · 11 June 2024
Thank you for your heartfelt review! We're delighted to hear that you had such a positive experience working with Hannah Delaney. It's wonderful to know that her passion for her work, extensive knowledge, and positive demeanour had a significant impact on your experience with Oakmans.
We place a high value on customer service, and hearing such praise for a member of our team truly makes our day. Hannah's commitment to providing an excellent experience for our customers is a big part of what we strive for as a company, and your words affirm that.
We'll be sure to pass along your kind words and appreciation to Hannah. She will undoubtedly be pleased to hear how much you value your interactions with her.
Thank you again for choosing Oakmans and for taking the time to share your experience. We look forward to the possibility of working with you again in the future.
★★★★★ 5/5
GoogleOlivia was really helpful in helping us secure a house for our 2nd year at university! Really kind and easy to talk to! Thank you so much
Aliya · 14 November 2023
Agent replied · 11 June 2024
That's fantastic to hear! We're thrilled that Olivia was able to assist you in securing a house for your 2nd year at university. Your kind words are greatly appreciated. Thank you for choosing us!
★★★★★ 5/5
TrustpilotExcellent
Professional and quick !
Rachel · 30 April 2026
Agent replied · 6 June 2026
Thank you for your kind feedback! We’re so pleased to hear you found our service professional and quick.
★★★★★ 4/5
TrustpilotI would definitely recommend Oakmans
Nadia · 22 April 2026
Agent replied · 6 June 2026
Thank you for your recommendation! We really appreciate your support and are delighted you had a positive experience with the team.
★★★★★ 5/5
TrustpilotVery professional
Very professional, prompt service offered.
Sybil · 21 April 2026
Agent replied · 6 June 2026
Thank you for your kind feedback! We’re delighted to hear you found the service professional and prompt. Your support is greatly appreciated.
★★★★★ 5/5
GoogleI have just sold my investment portfolio via Hannah at Oakmans in Shirley and couldn’t recommend them enough. Hannah advised and worked on my behalf every step of the way and the team were also very helpful with viewings and offers! Would highly recommend!
Danielle · 7 April 2025
Agent replied · 17 April 2026
Thank you for your review! We're so pleased to hear Hannah and the team at Shirley provided such great support throughout your sale. Your recommendation is much appreciated!
★★★★★ 5/5
GoogleGreat experience with Sandy, he's really prompt and responsive, he'll make sure you get the best deal and guide you through the process
Xiaomi · 15 November 2025
Agent replied · 14 January 2026
Thank you for sharing such a positive review. We’re really pleased to hear that Sandy’s prompt communication and support made the process smooth for you. It’s great to know he was able to guide you clearly and help you secure the best outcome. We truly appreciate you taking the time to leave this feedback.
★★★★★ 5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Oakmans Estate Agents whilst securing my 4th year university house! Special thanks to Jake, who went above and beyond to find the perfect house for us. The whole team made the entire process really easy stress-free. I highly recommend Oakmans, and would definitely use their services again in the future!
Katie · 5 December 2023
★★★★★ 5/5
TrustpilotVery pleased with the photography so…
Very pleased with Hau & the photography he did so far. I’m very much looking forward to the end results. Was a very pleasant gentleman a credit to your company (Oakmans)
Angela · 21 May 2026
★★★★★ 5/5
TrustpilotLovely helpful young lady visited today…
Lovely helpful young lady visited today .professional and very knowledgeable.
Deborah · 10 October 2026
★★★★★ 5/5
GoogleAlex was really helpful in showing us all the options available to us. She was very friendly and answered all of our questions.
Eloise · 14 November 2023
Agent replied · 11 June 2024
We're thrilled to hear about your great experience with Alex! It's fantastic that she could assist with all your needs and inquiries. Thank you for sharing your feedback with us!
★★★★★ 1/5
GoogleCalled a number of times to arrange a viewing for a property for sale on Botteville road in Acocks Green but no one answers the phone.
Ansar · 16 September 2025
Agent replied · 14 January 2026
We’re really sorry you’ve had trouble getting through to us. Our phone lines can get very busy at times and we apologise for any inconvenience caused. If you’d like, please email us at info@oakmans.co.uk and a member of the team will get back to you as soon as possible.
★★★★★ 5/5
TrustpilotPhotographer gave very professional service …
Young man who came to take photos of my property knew what he was doing and has taken photos that truly represent the quality of my home.
Mr · 5 June 2026
★★★★★ 5/5
TrustpilotAmazing experience
Hau, the photographer from Oakmans, did an amazing job. The photos of my home are stunning, and he was kind, professional, and easy to work with. Highly recommend him!
ALI · 20 May 2026
★★★★★ 5/5
GoogleEverything was easy and made smooth for us. Very happy with the service and would highly recommend. Jake is a top boy.
Scolly · 14 November 2023
Agent replied · 11 June 2024
Thank you for your high recommendation! We're thrilled that everything went smoothly for you, and Jake provided top-notch service.
★★★★★ 5/5
GoogleOlivia and Jake were so lovely showing us houses and were super helpful as it is our first time renting as students!
Louisa · 14 November 2023
Agent replied · 11 June 2024
Thank you for sharing your positive experience! It's great to hear that Olivia and Jake were lovely and super helpful, especially since it's your first time renting as students. If you have any more comments or questions, please don't hesitate to share, and I'm here to assist further.
★★★★★ 5/5
TrustpilotTaking the pain out of house selling
Really nice guy to deal with, helpful and friendly with a really professional approach, didn’t take long either which I really wasn’t expecting. Can’t wait to see the end results of his time. Thank you
Rob · 1 April 2026
★★★★★ 5/5
GoogleAlex was super helpful. We were very stressed initially and she made the process a whole lot easier. 10/10 recommend
Sumpa · 14 December 2023
Agent replied · 11 June 2024
Thank you for your recommendation! We're thrilled to hear that Alex was super helpful and made the process easier for you. Your satisfaction is important to us. If you ever need more assistance or have further questions in the future, please don't hesitate to reach out. Have a fantastic day! 😊🏡 …
★★★★★ 1/5
TrustpilotFind Another Agent
I honestly would have given 0 stars if possible. Awful. Awful. Awful. Where to start!The house: Was promised the property and individual doors would be locked upon moving in. A lie. This lead to other tenants using my room and allowing other non residents to use other rooms without the occupiers permission. The house had NOT been cleaned before moving in, and attempts to clean only carpets and matresses were made after complaints. The house was in an awful state and lacked functionality.Maintenance & communication: A severe lack of communication from the agency. The system is frequency based, so persistent or multiple forms are needed to get a response. Even then issues are seldom solved. When you do get in contact with someone, they cut you off on the phone, or ghost you after a while, so many issues have not been resolved because of this. They also like to give you less than 24 hours notice on visitation.Rent & fees: Extortionate. Discovered a tennant was being charged more than the other tennants for a smaller room. Issues was rectified, however they still received communication from the agency stating they were underpaying wich was NOT the case. Ridiculous intercommunication within the agency. Honestly dont understand what they used the "cleaning & admin" fees for as the house was not clean upon moving in. Finally, ontop of the agency fees, they charge a ridiculous amount for cleaning/waste disposal fees, despite the hefty admin fee that is supposedly contributed to cleaning. Safety: Nil Points. First a gas leak caused by a loose, knockable, unlabeled valve led to the discovery plastic piping had been used on a internal gas meter that should have been situated outside. Mold and dust in the house which triggered many allergies and sickness throughout the tenancy.I really had such high hopes as they are a well recognised and respected agent, but my experience has been sadly, quite disappointing. It was exhausting trying fo communicate issues with them to the point where you give up. They do not treat you like humans with needs, but cash cows. They do not care, and I shall never be using this branch, potentially company, again.
Manilla · 14 May 2020
★★★★★ 5/5
TrustpilotThe team at Oakmans have been Brilliant
The team at Oakmans have been brilliant. From first survey, writing the sales material and then the support to the full process the team supported and advised us. Without Alex (Sales) and Sue (chasing progress) in particular I don’t think we would have survived the process!
Richard · 23 December 2025
★★★★★ 5/5
TrustpilotI’ve nothing but praise for the service
I’ve nothing but praise for the service Oakmans Estate Agents has provided. Met the friendly Jilly Dandon who valued the property and talked us through the whole process. She has kept us informed of the progress throughout the sale. I have found that all the staff I have dealt with very friendly, helpful and professional
Judy · 23 September 2025
★★★★★ 5/5
TrustpilotLilli has just spent an hour…
Lilli has just spent an hour photographing my home for Oakmans, she was so lovely. Explaining what she was doing and how it is done. Very professional.
Carol · 18 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
