Trusted Agent profile · Shirley
Verified
★★★★★
1,526 reviews across 4 platforms
6/8 Drury Lane, Shirley, B91 3BD
John Shepherd's office in Shirley, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,526 reviews on four platforms, including 161 Google reviews rated 4.3.
161
Reviews on Google
This office
3
Reviews on Yell
Business-wide
1,340
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
At John Shepherd, we provide top-quality expertise to landlords and sellers looking to sell or let their property in the West Midlands. With 30 years of property experience, we understand what you want from an estate agent, and our advice to you will be as unique as your property. If you’re searching for estate agents in the Shirley area, then look no further than John Shepherd. We’re on hand to match your property to the best prospective buyers and tenants, and our team in the West Midlands will work hard to showcase your home or investment property. John Shepherd is an award-winning estate agent covering the West Midlands, Warwickshire, Worcestershire and Staffordshire and you can benefit from our extensive knowledge of the Shirley area with our locally-based team by getting in contact with us today.
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
5/5
GoogleDealing with Nakesha was a lovely experience. She kept us updated throughout the whole process and was very helpful in answering our questions
Thank you Talhah for sharing your review. We are delighted to hear that Nakesha provided you with helpful and communicative support throughout the process. We thank you for your recommendation and look forward to supporting your journey as you move into a new home!
5/5
Googlehaving struggled to let my property out for 2 months with another estate agents, leading to it being empty for a month, the team were able to let it the same day it was uploaded! The team were so amazing at communicating, and were very efficient at moving things along quickly. Would highly recommend to anyone looking for property services.
Thank you for sharing your experience, Sammy. We are thrilled to hear that our team was able to let your property on the same day it was listed. We pride ourselves on being communicative and providing reliable guidance, and we're glad you felt supported throughout the process. If you need anything else, please don't hesitate to reach out to us.
5/5
TrustpilotChristina E Tzemanaki an Incredible Agent
Christina E Tzemanaki has been an incredible agent for us! She is super efficient, an excellent communicator and brilliant advisor despite dealing with challenging issues with our flat. I highly commend her and her efforts as she has been proactive, reliable and tenacious on our behalf and our tenants. Thank you so much for all your support!!!
5/5
TrustpilotMegan was really helpful.
I had a really great experience with Megan since initial conversations and viewing being done with the time and date of my choice. She was very attentive and clearing all my doubts about tenancy with ease. Unfortunately due to some personal circumstances the tenancy couldn’t go through but she also took the initiative to return the holding deposit for me which was really helpful so a big thanks to Megan and her team for being supportive.
5/5
TrustpilotAmazing
Amazing! Super helpful and willing to do anything needed when I wasn’t sure about specific things. Special thanks to Joe, Katie and Kelvin!
Thank you for your wonderful feedback, Luke. We are thrilled to hear that our Nottingham team was so helpful and communicative. Joe, Katie, and Kelvin appreciate your kind words and are dedicated to providing you with great support. Wishing you all the best with your move!
4/5
Trustpilothad an issue which I had tried to sort…
had an issue which I had tried to sort out about Parking in my apartment, I got one of the Staff who really initiated on the matter and I finally got my parking permit. Thanks to Ross who initiated and did follow up even when out of office. Thank you so much.
Thank you for your review of our services, they are appreciated. We are pleased that the service received was that of the expected standard that we aim to strive towards!
5/5
Trustpilothaving struggled to let my property out…
having struggled to let my property out for 2 months with another estate agents, leading to it being empty for a month, the team were able to let it the same day it was uploaded! The team were so amazing at communicating, and were very efficient at moving things along quickly. Would highly recommend to anyone looking for property services.
Thank you for sharing your experience Sammy. We are thrilled to hear that our team was able to let your property on the same day it was listed. We pride ourselves on being communicative and providing reliable guidance. If you need any further assistance, please don't hesitate to reach out to us.
5/5
GoogleQuick and easy, Jack was excellent to communicate the process and Ajay answered all our questions during the viewing. Would recommend.
Thank you for sharing your experience, Halima. We are delighted to hear that Jack was excellent during your viewing and able to answer all of your questions. We really appreciate your recommendation and look forward to supporting you again in the future.
5/5
GoogleExcellent service from John Shepherd letting services and especially Senka and Maisy Smith. The whole process of setting up the letting to new tenants went very quickly and efficiently and I was very pleased how it all went. Not only were …
Thank you for your review of the services received by us Paul, we are delighted that the experience was positive!
5/5
TrustpilotI worked with Joe
I worked with Joe, getting a place for my friends and me for our last year at uni, and honestly, he couldn't have been better. He answered all our questions, was always willing to reach out to landlords if he didn't know something, was able to get us a really good place so quickly and was all round just a pleasure to work with. If you're a first-time renter, or even if you're not, honestly, go for a place from these guys.
5/5
TrustpilotGreat service, great team!
Many thanks to Caitlin, Alan and team for being super efficient & friendly in sorting our tenancy out so quick! Quick responses to emails & messages, prompt action & expert guidance!
Thank you for sharing your review, we really appreciate your kind words. We are so glad that our team provided you with efficient and friendly service along with quick responses and guidance. We look forward to supporting you again in the future.
5/5
TrustpilotDelivered great service
Alexander provided excellent customer service. He was efficient and kept me in the loop at all times. He delivered a great service by finding a suitable tenant very quickly. Thank you Alexander!
We appreciate you taking the time to share your feedback. We're so glad to hear that you received excellent and efficient customer service and that we found a suitable tenant quickly. Thank you again for sharing your review.
5/5
TrustpilotTop customer service
Nothing is ever too much trouble for them and the staff are just lovely, special mention to Tracy and Natasha
Thank you for your kind words, Richard. We're thrilled to hear that our team, especially Tracy and Natasha, provided you with such helpful support throughout your journey with us. Your trust in us means a lot, and we look forward to assisting you again in the future.
5/5
GoogleMaisy Smith has been extremely helpful in assisting me with the eviction process of a tenant who has not paid rent for several months, she has been amazing with providing documentation, and appointing contractors to aid me with this process, I can not thank her enough for her professional attention to detail.
Thank you for your review of our services, they are much appreciated. We are pleased to know that the service provided has made a negative situation that little easier.
5/5
TrustpilotTina has been an excellent property…
Tina has been an excellent property manager. She was really helpful especially at the end of our tenancy.
Thank you for your kind word Nouman. We love to hear your feedback regarding Tina and will make sure that this is shared with her directly. We appreciate your recommendation and if you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotMoving made easy…
The whole process from the initial viewing of the property to receiving the keys was faultless, Olga and Michelle were so very helpful and made my move very easy .
We appreciate you sharing your experience and review with us. We are pleased to hear that Olga and Michelle were very helpful and made your move easy with their faultless support. Thank you again and we look forward to supporting you again in the future.
5/5
TrustpilotAleemah- great PM
Aleemah is a great PM. Very friendly and knowledgeable
Thank you for your kind words SE. We are thrilled to hear that you found Aleemah to be both friendly and knowledgeable and able to support throughout your journey. We appreciate your feedback and look forward to continuing our relationship with you.
5/5
TrustpilotTina is always very helpful
Tina is always very helpful, approachable and deals with any issues or questions I have with speed.
Thank you for your 5* review and your kind words. We are delighted to hear that Tina has been so helpful and approachable. We appreciate your feedback and look forward to assisting you again.
5/5
TrustpilotMelissa and her work ethic
Melissa has been providing great service and quick responses to queries. Always willing to help in resolving issues as they arise.
Thank you for your kind words Chris. We are delighted to hear that Melissa has been so helpful and communicative in resolving your issues. Please reach out if you need anything further; we are always here to help.
5/5
TrustpilotI've been using John Shepherd for 6…
I've been using John Shepherd for 6 years, and they have always been professional and genuine; & Alisha Donaldson is a fantastic help.
Thank you for sharing your review. We are so pleased to hear of your positive experience, especially working with Alisha. We really appreciate your trust over the years and look forward to continuing our relationship.
5/5
TrustpilotThe letting service team is very helpful.
The letting customer service team, in particularly Aleemah Aziz and Lara Soars, is very helpful.
Thank you for taking the time to share your review with us. We are delighted to hear that our team, especially Aleemah and Lara, provided you with helpful support. We appreciate your recommendation and if you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotGreat experience with the company
Great experience with the company. Very efficient service. Especially Gita Patel give exemplary service.
Thank you Sangeeta, for sharing your wonderful experience. We are thrilled to hear that you found our service efficient and our team, especially Gita, to be exemplary. Your feedback is important to us and helps us continue building lasting relationships with our valued clients. Thank you again for sharing.
5/5
TrustpilotKevin was a pleasure to work with
Kevin was a pleasure to work with. Knew his stuff and was helpful.
Thank you for taking your time to share a 5* review for Kevin! We appreciate your recommendation and will ensure this feedback is passed on.
5/5
TrustpilotWe would like to thank mohammed…
We would like to thank mohammed Ibrahim,jessica birdi,hannah britten for helping us for the entire letting + move in process to make it smooth… Thanks also for providing and showing the property and providing all the minute details. Really happy and appreciate and thanks for the service of John shepherd.We are enjoying the current stay in the property as tenant. - Taniya
Thank you Taniya for sharing your wonderful experience about our team in Derby. We love to hear that our team provided helpful and professional support throughout your letting and move-in process. It's great to know you're enjoying your stay in the property and we are here to support should any further queries come up along the way. We appreciate your trust in us and look forward to continuing to support you.
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