How many reviews does John Shepherd Shirley have?

John Shepherd's Shirley office has 1,526 reviews across four platforms: 161 on Google, 3 on Yell (across the whole business), 1,340 on Trustpilot (across the whole business), 22 on allAgents (across the whole business).

What is John Shepherd Shirley's rating?

John Shepherd Shirley is rated 4.4 out of 5 across all 1,526 reviews, and 4.3 out of 5 on Google from 161 reviews.

Where is John Shepherd's Shirley office?

John Shepherd Shirley, 6/8 Drury Lane, Shirley, B91 3BD.

Trusted Agent profile · Shirley

Verified

John Shepherd Shirley reviews

4.4

★★★★★ Great

1,526 reviews across 4 platforms

6/8 Drury Lane, Shirley, B91 3BD

John Shepherd's office in Shirley, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,526 reviews on four platforms, including 161 Google reviews rated 4.3.

4.3 / 5

161

Reviews on Google

This office

2.3 / 5

Reviews on Yell

Business-wide

1,340

Reviews on Trustpilot

Business-wide

Reviews on allAgents

Business-wide

Reviews may appear on more than one platform.

About John Shepherd Shirley

At John Shepherd, we provide top-quality expertise to landlords and sellers looking to sell or let their property in the West Midlands. With 30 years of property experience, we understand what you want from an estate agent, and our advice to you will be as unique as your property. If you’re searching for estate agents in the Shirley area, then look no further than John Shepherd. We’re on hand to match your property to the best prospective buyers and tenants, and our team in the West Midlands will work hard to showcase your home or investment property. John Shepherd is an award-winning estate agent covering the West Midlands, Warwickshire, Worcestershire and Staffordshire and you can benefit from our extensive knowledge of the Shirley area with our locally-based team by getting in contact with us today.

Reviews

Every review we hold for the Shirley office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had a great experience working with Tom Francis

I had a great experience working with Tom Francis as my letting agent. He was always professional, friendly, and very easy to communicate with. Tom kept me well-informed throughout the entire process and took the time to clearly explain everything, which made things much smoother and less stressful. I really appreciated his responsiveness and attention to detail, it made a big difference.

Sergiu · 28 October 2025

Agent replied · 2 November 2025

Thank you so much for your review of the service Tom provided to you. It is great to read that the service met expectations. Wishing you well in your new home 🙂

5/5

Trustpilot

Faye has been at the end of the phone…

Faye has been at the end of the phone or email whenever I have needed anything and sorted things promptly.We got off to a rocky start when John shepherd first took over our estate agents but now we can't fault the service and how quickly things have been sorted. Thankyou Faye!

Faye · 12 February 2026

Agent replied · 14 February 2026

Thank you for sharing your experience with us. We are glad to hear that Faye has been so helpful and communicative. We apologise for the rocky start but appreciate your trust in our team and we look forward to continuing to support you.

5/5

Trustpilot

A Council inspection was about to be…

A Council inspection was about to be made. There was a problem that involved the block management. In the past this would have been a lengthy process but Aleemah Aziz was able to have the work actioned and completed before the inspection.

Mrs · 23 April 2026

Agent replied · 11 May 2026

Thank you for your review. We are pleased to hear that we could assist with the block management issue before the council inspection. We appreciate you taking the time to leave us this positive feedback and the recognition of Aleemah!

5/5

Trustpilot

Renting a student apartment

Joe Farrar has been amazing throughout the whole process of finding a place for my friend and I for our next academic year. As an international student renting an apartment for the first time, he explained everything thoroughly and responded to each query swiftly.

Erica · 7 April 2026

Agent replied · 9 April 2026

Thank you, Erica, for sharing your wonderful experience. We're delighted to hear that Joe provided you with reliable guidance and thorough explanations during your apartment search. We wish you and your friend the best for your academic year ahead!

5/5

Trustpilot

Thanks to the team

Massive thanks to Natasha for all her work on what was a difficult sale. Her communication between all parties and solicitors was a great help through the final few weeks of the sale process.

Andrew · 19 June 2026

Agent replied · 23 June 2026

Thank you Andrew for taking the time to share your review and kind words. We are delighted that Natasha's communication and support were a great help to you during the sale process and that we are able to get everything across the line for you. Wishing you all the best in your new home and if you need anything further, please don't hesitate to contact us.

5/5

Trustpilot

Matt has been fantastic during the last…

Matt has been fantastic during the last few weeks when we worked together on a project. Matt’s enthusiasm, professionalism and deep knowledge of the local property market shone through at every stage of the process. I’d thoroughly recommend Matt to help you if you’re buying or selling your home.

Nicholas · 9 October 2026

5/5

Trustpilot

Natasha Watkins has been a fantastic…

Natasha Watkins has been a fantastic estate agent to deal with, she has continuously kept in contact throughout our purchase to keep us up to date. Thank you Natasha for all of your help, it is very much appreciated.

Sadie · 8 May 2026

Agent replied · 27 May 2026

Thank you for your kind words, Sadie. We are so pleased to hear that Natasha provided you with helpful and professional support throughout your purchase. Our team prides itself on being communicative and reliable, ensuring our clients feel informed every step of the way. We appreciate your trust in us and wish you all the best in your new home.

4/5

Trustpilot

Thank you Abbie Clark for your support…

Thank you Abbie Clark for your support and communication skills during recent problems I experienced with one of my properties. Job well done

Philip · 25 August 2026

Agent replied · 28 August 2026

Thank you for sharing your experience Philip. We appreciate your recognition for Abbie and will ensure that your feedback is passed on. We appreciate you taking the time and look forward to supporting you further.

5/5

Google

I had my house through Blair Boyd for Rental and Sale , John and his team are fantastic, always on hand to deal with any query or questions. Blair Boyd was able to source multiple tenants over 2 decades and I must say they have been great to deal with and I highly recommend John and his team at Blair Boyd. After long period of rental it was time to sell my house in Randalstown and John made the process so easy from viewings to paperwork and solicitors John done everything and kept me informed during the complete process. I’ve worked with many and Blair Boyd is the best by far , if it’s rental , house sale or just simple advice I feel they are best by far. As I move on to new things I will always work closely with John and his team . WELL DONE BLAIR BOYD 😀

Barry · 22 February 2026

5/5

Google

Nakesha was very responsive and communicative throughout the whole process in me moving in. I would highly recommend and had no issues at all! Amazing service !

Km · 29 July 2026

Agent replied · 29 July 2026

Thank you for your kind words. We love to hear that Nakesha was responsive and had communication throughout your move in process and was able to support every step of the way. Wishing you all the best in your new home!

5/5

Trustpilot

Alemah has been helpful and reasonable…

Alemah has been helpful and reasonable in sorting out end of tenancy arrangements for myself as landlord and my Tennant

Ann · 11 September 2026

Agent replied · 15 September 2026

Thank you for your kind words, Ann. We are glad Alemah was helpful and reasonable in managing your end of tenancy arrangements. We appreciate the recommendation and if you need further assistance, please don't hesitate to reach out to us.

5/5

Trustpilot

The process so far has been amazing and…

The process so far has been amazing and seamless. I just paid my booking amount today and Kelvin Zakeyo was my agent in the process. Amazing guy, friendly vibe, tells you everything all the way and makes sure you get everything done and checked right. Highly recommend!

Seal · 27 February 2026

Agent replied · 3 March 2026

Thank you for sharing your experience with us. We are thrilled to hear that Kelvin provided you with all the support you needed. We appreciate your recommendation and look forward to assisting you further.

5/5

Google

Although the house we saw wasn’t for us, Jack Knight was professional and very helpful throughout the viewing, giving me useful information about the property. So this a thank you to him for doing a great job.

Owen · 15 May 2026

Agent replied · 19 May 2026

Thank you for taking the time to share your review Owen. We're pleased to hear that Jack provided you with professional and helpful guidance during your viewing, this is great to hear. Thank you again and if we can be of any further support, please don't hesitate to contact us.

5/5

Trustpilot

Worked with Jenna

Worked with Jenna, have to note that she is very efficient and helpful to work with. Thanks for working with us.

Si · 3 September 2026

Agent replied · 5 September 2026

Thank you for your kind words Si. We are delighted to hear that you found Jenna to be efficient and helpful to work with and that we have been able to resolve any queries quickly for you. We appreciate your trust and look forward to working with you again.

5/5

Trustpilot

Awesome

Awesome, Experience the Agency always assist prompt, thanks so much to Tina, for always giving support whenever needed

Talent · 22 September 2026

Agent replied · 30 September 2026

Thank you for sharing your wonderful experience with us Talent. We are delighted to hear that our team, especially Tina, has been so helpful and supportive. Your feedback is important to us and we look forward to continuing to support you.

5/5

Trustpilot

Fantastic service !

Wanted to give credit where credit is due. Melissa is absolutely great at what she does and is a pleasure to deal with . Thank so so much Melissa!!!!

Consumer · 8 July 2026

Agent replied · 11 July 2026

Thank you for taking the time to share your review for Melissa. We are so pleased to hear that she provided you with such professional and helpful service. We appreciate your recommendation and look forward to continuing to support you.

5/5

Trustpilot

Review for Gita Patel

As a tenant with John Shepherd for 3 years, I have been consistently impressed by the professionalism and care shown by my property manager - Gita Patel. She manages every matter with clarity, and genuine consideration, making the entire experience smooth and reassuring. Her communication is prompt and courteous, and she always ensures that any issues are addressed swiftly and thoroughly. Gita’s dedication and reliability have made my tenancy exceptionally well‑supported. A truly outstanding property manager - highly recommended.

Rajeshwari · 24 June 2026

Agent replied · 25 June 2026

Thank you for taking the time to share your review. We are delighted to hear that Gita has provided you with professional and reliable guidance throughout your tenancy. Our team strives to offer helpful and communicative support, and it's wonderful to know that you felt well-supported. We appreciate your recommendation and look forward to continuing to support you in the future.

5/5

Trustpilot

Gita Patel of John…

I have dealt with Gita Patel of John Shepherds for many years. She is always polite, helpful and willing to answer any query I may have. She never fails to return my calls.

Georgina · 9 June 2026

Agent replied · 16 June 2026

Thank you for your review Georgina. We are so happy to hear about your experience of working with Gita and great to see you have built such a great relationship. Thank you again and we look forward to supporting you again in the future.

5/5

Trustpilot

Thank you Teresa

I would like to thank Teresa at John Shepherd for her dedication to my issue this morning with the contractors arriving as planned to my home. She was very patient and supportive in a very stressful time and is certainly an asset to the team.

Elle · 6 March 2026

Agent replied · 10 March 2026

Thank you for sharing your experience with us. We are so glad to hear that Teresa provided you with helpful and professional support during a stressful time. If you need anything further, please do not hesitate to reach out to us.

5/5

Trustpilot

Great service

Shannon was extremely helpful as were all the other staff in the sale of my house. The process went smoothly and very quickly. Thank you

Suzanne · 31 July 2026

Agent replied · 4 August 2026

Hi Suzanne, thank you for sharing your experience with us. We are delighted to hear that Shannon and our team provided you with professional and helpful support during the sale of your house. We appreciate your trust in us and look forward to assisting you again in the future.

5/5

Trustpilot

Alex Shomari is one of the few agents that you can trust and followed through with promises and requests made. Amazing guy

Alex was great in following up on all of the questions I had about the property. He even took personal time on his day off to help me view the property on the only day I had, he was always fast with his responses and agreed changes regarding the property for improvements with the landlord fast. Lovely guy and was happy to help any any time and was the fastest process I have ever had with an agency. He allowed me to look around without the sales pitches. It’s hard to come across and agent that you can trust but he has been a superstar and would highly recommend him. He is an asset to the John Shepherd agency. Thanks once again

Michael · 7 February 2026

5/5

Trustpilot

Sue is absolutely wonderful

Sue is absolutely wonderful. She responds quickly and couldn't be more helpful. She makes it so easy to do business with John Shepherd.

Mrs · 12 August 2026

Agent replied · 14 August 2026

Thank you for your kind words Mrs Al-Khamiri. We are delighted to hear that Sue has been so helpful and communicative and that we have made doing business with us easy. We appreciate your recommendation and look forward to supporting you further.

5/5

Trustpilot

Kelvin Zakeyo ⭐️⭐️⭐️⭐️⭐️

Kelvin Zakeyo was really friendly and has helped us find the perfect property last minute. We are a group of 5 girls and we’re on the verge of tears trying to find a place for 3rd year until Kelvin stepped in and helped us find a place straight away.

Kenz · 27 January 2026

Agent replied · 29 January 2026

Thank you so much for sharing such a wonderful review! We will share your lovely feedback with Kelvin!

5/5

Trustpilot

Over the years I have always dealt with…

Over the years I have always dealt with the property manger Gita Patel on a one to one basis, she has always helped me in any way she could, I wasn't just someone that rented a property, I was always reassured if I had any problems or queries, never had any issues with John Sheppard as a company would highly recommend have been sitting tenant for 37 years and never want to leave

Donna · 28 July 2026

Agent replied · 29 July 2026

Thank you for sharing your wonderful experience Donna. We are delighted to hear that Gita has provided you with such helpful and professional support over the years. Building lasting relationships with our tenants is important to us, and we appreciate your trust in us. Thank you for your recommendation and we look forward to continuing to support you.

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