Trusted Agent profile · Shirley
Verified
★★★★★
1,526 reviews across 4 platforms
6/8 Drury Lane, Shirley, B91 3BD
John Shepherd's office in Shirley, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,526 reviews on four platforms, including 161 Google reviews rated 4.3.
161
Reviews on Google
This office
3
Reviews on Yell
Business-wide
1,340
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
At John Shepherd, we provide top-quality expertise to landlords and sellers looking to sell or let their property in the West Midlands. With 30 years of property experience, we understand what you want from an estate agent, and our advice to you will be as unique as your property. If you’re searching for estate agents in the Shirley area, then look no further than John Shepherd. We’re on hand to match your property to the best prospective buyers and tenants, and our team in the West Midlands will work hard to showcase your home or investment property. John Shepherd is an award-winning estate agent covering the West Midlands, Warwickshire, Worcestershire and Staffordshire and you can benefit from our extensive knowledge of the Shirley area with our locally-based team by getting in contact with us today.
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Service
Mandi and the team have provided an excellent service to me as a landlord. They are transparent, communicative, quick to help/resolve problems, helpful and very approachable. I highly recommend John Shepherd Estate Agents.
Thank you so much for your kind words, Jane. We are thrilled to hear that Mandi and the team provided you with excellent service, we look forward to continuing to support you as a landlord.
5/5
TrustpilotJohn Shepherd lettings team Burton -on- Trent
Since John Shepherd has taken over the ownership of Acquire, the lettings team at the Burton upon branch has continued to give a high standard of service, dealing with my problems & tenants' problems professionally and efficiently. I can not thank Sam, Brook, Suzanne & Anita enough for the service they provide.
Thank you David for your lovely feedback! We are so pleased to hear your kind words and glad we could help.
5/5
TrustpilotProperty Manager Maisy Smith was very…
Property Manager Maisy Smith was very quick and helpful in supporting with the reference checks required.
Thank you for your kind words, Artiom. We are delighted to hear that Maisy was quick and helpful with your reference checks. Thank you again for taking the time to share your review and we remain at your disposal if you need anything further.
5/5
TrustpilotThank you Alisha for your thorough…
Thank you Alisha for your thorough follow up and professionalism.
Thank you Inaam, for taking the time to share your review for Alisha. We are so pleased to hear of your experience and we look forward to supporting you again in the future.
5/5
TrustpilotGreat customer service
I recently had the pleasure of dealing with Mia Cornwall and I couldn't be happier with the service she provided. She keeps you informed every step of the way, goes above and beyond to help you achieve what you're looking for and is proactive in following up with anyone who needs chasing. Her communication, dedication and commitment to her clients are excellent.
Thank you for sharing your lovely review. We are so pleased to hear that Mia provided you with exceptional service and continually went above and beyond. We really appreciate your feedback and look forward to supporting you again in the future.
5/5
TrustpilotTina Margetts is always very friendly
Tina Margetts is always very friendly, professional and prompt in her responses.
Thank you for taking the time to share a 5* review. We are delighted to hear that Tina has been friendly and professional. We really appreciate your trust in us and we look forward to continuing to support you moving forward.
5/5
GoogleThe whole team involved in buying and also renting out my property have been excellent, they were always great in communication and actioning requests and moving the process along. Thank you to Joseph, Natasha, Caitlin, Senka and the back-room staff.
Thank you for your review Dave, the team have been informed. We are delighted that the service received was of high standard.
5/5
TrustpilotSamantha Richards
Dealing with Samantha is a pleasure. Always positive and helpful. Being a landlord is never easy or straightforward. Sam has helped me so many times and offered sound advice. She listens to understand rather than listening to answer - a rare gift!! So thank you for all your help and advice.
Thank you for your review Jon, it is great to read of your experience with us! The Burton branch is currently still open for business. Many thanks, John Shepherd
5/5
TrustpilotMade moving in so much easier
Gita has been very helpful throughout the moving-in process. Contacting her has really eased the process, as she has always responded very quickly and has been supportive and thorough. I really appreciate all her help!
5/5
TrustpilotGita-Patel
Gita Patel has been amazing since I moved into the property 4years ago
Thank you for your wonderful feedback and sharing your kind words. We are so pleased to hear about your positive experience of working with Gita and the prompt resolution of your property concerns. We are always here to help!
5/5
TrustpilotGreat Service
Catie was very helpful and made every step as smooth as it can be.
Thank you for your kind words, Michael. We're delighted to hear that Catie provided such helpful and smooth support and was able to assist you in your journey. If you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotMy experience with housing
My group had a great experience with John Shepherd and found the perfect house. Joe Farrar was extremely useful he showed us lots of potential houses, constantly communicated and helped with every step of the housing process. I would really recommend.
Thank you for your review received of the services received by our team. They have been shared with the team and we wish you well in your new property!
5/5
TrustpilotPositive experience as a landlord
As a landlord, I’ve really appreciated the support I received from Lauren Foster during a particularly challenging period. She has been professional, easy to deal with, and communicated clearly throughout. I was kept informed at every stage, which made a stressful situation much more manageable. Overall, a positive experience, and I’d be happy to recommend Lauren and the team to other landlords.
5/5
TrustpilotWe purchased our second home through…
We purchased our second home through John Shepherd, great agent, we dealt with Natasha who was super helpful and always ready to assist with queries. Whole process from offer to completion was 8 weeks (no chain) with a super smooth experience! Would highly recommend them.
Thank you for your review of the service received. We are pleased that the transaction went through smoothly! Wishing you all the best. John Shepherd
5/5
TrustpilotChristina was helpful chasing the…
Christina was helpful chasing the landlord for repair works. Smooth transition to our new apartment.
Thank you for your kind words, Joselle. We are happy to hear that Christina was helpful in coordinating the repairs and that your transition to the new apartment went smoothly. If you need anything further, please don't hesitate to reach out to us, we are always here to help!
5/5
TrustpilotJoe was very helpful and knowledgable…
Joe was very helpful and knowledgable at the viewings and looking to book our place with him.
Thank you for taking the time to share your review. We are so pleased to hear about your positive experience and look forward to supporting you again in the future.
5/5
TrustpilotVery helpful and progressional team
Very helpful and progressional team. I spoke to Monica at Uni to Rent for my enquiry and she was fab! Lovely lady and well informed
Thank you for sharing your experience Aimee. We are thrilled to hear that our team was helpful and professional. If you need anything else, please do not hesitate to reach out to us.
5/5
TrustpilotRenting is straightforward
Renting is straightforward, transparent & the staff are beyond friendly, specifically Alisha!
Thank you for taking the time to share your review. We are so pleased that you found our team helpful and friendly, especially Alisha. We look forward to supporting you again in the future.
5/5
TrustpilotSuzanne has been exceptional for the…
Suzanne has been exceptional for the duration of our tenancy, so helpful and made our tenancy so easy for us!
Thank you for your kind words, Bethany. We are thrilled to hear that Suzanne has been so helpful and made your tenancy easy. If you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotExcellent service
Catie was lovely with me and my partner with looking for a property, Excellent service, super friendly.
Thank you for your review. We are pleased to hear that you and your partner found the property search excellent and that our service was super friendly. Thank you for your kind words again and we look forward to assisting you again in the future.
5/5
TrustpilotMatt has been brilliant…
Matt has been super helpful brilliant experience so far! The rest of the staff have also been very helpful some great team working going on there!
5/5
TrustpilotWorking with Lara Soars made the process easy
Lara Soars was super helpful during the moving out process making it seamless, provided prompt update every step of the way. Greatly appreciated.
Thank you for sharing your experience. We are glad to hear that Lara provided helpful and professional support throughout your moving out process. If you need anything further, please feel free to reach out to us.
5/5
TrustpilotThanks Aleemah for your prompt and kind…
Thanks Aleemah for your prompt and kind support!
Thank you for taking the time to share your review and for your kind words for Aleemah. Your appreciation means a lot to us, and we look forward to continuing to build a trusted relationship with you.
5/5
GoogleI had excellent service in selling my aunts cottage. Gary and Tash were particularly helpful in getting it all set up then the numerous viewings were carried out faultlessly. Overall they were brilliant.
Thank you for your kind review and feedback, we will pass this on to Gary and Tash
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