Every review we hold for the Shirley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFran from HS Homes was very experienced and this reflected the process and procedure from the property first being advertised on the market for sale through to completion.
She always went the extra mile, nothing was too much. Being an independent estate agent enabled the personal touch, I feel.
This is why I wouldn’t have any hesitation in recommending her services.
Steve Patrick
Steve · 26 September 2024
Agent replied · 26 October 2024
Hi Steve, thank you so much for your lovely words 🥰 I was so happy to be able to see this process through for you. …
★★★★★ 5/5
GoogleI chose HS Homes to sell my dad’s house after viewing a few of their properties while searching for my own home. I found them personable, informative, and creative, which is why I trusted them with selling Dad’s house, and I wasn’t disappointed. They truly have everything covered. I always felt they went above and beyond to achieve the best possible sale. Thank you sincerely,
Phyllis
Philomena · 3 September 2025
★★★★★ 5/5
GoogleFran is very transparent about the details of the sale, which makes fran different from other agents.. I am sure with this dedication, fran will reach to greater heights in near future.. I highly recommend Fran..
Santoshi · 10 June 2023
Agent replied · 11 June 2024
Thank you so much for your feedback. I will continue to keep you posted about upcoming properties that will suit what you are looking for 🤞 …
★★★★★ 5/5
GoogleHS Homes are a breath of fresh air, absolutely brilliant agents
Matt · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for this, what a lovely thing to say.
Being described as a breath of fresh air genuinely means a lot. When you’re selling your home, you deserve an estate agent who is attentive, approachable and completely committed to achieving the best possible outcome for you. I always aim to go the extra mile (or thousand!) to make sure the whole process feels supported, transparent and as stress-free as possible.
At HS Homes, I pride myself on building real relationships with my sellers, keeping communication clear, honest and consistent from valuation right through to completion. Your feedback reassures me that the care and dedication I put into every property sale really does make a difference.
Thank you again for placing your trust in me and HS Homes, I’m always here whenever you need advice or support in the future.
★★★★★ 5/5
GoogleFran was absolutely incredible in supporting the recent sale of my apartment from start to finish. Would recommend 100%
Joe · 10 May 2024
Agent replied · 11 June 2024
Thank you Joe :) so glad we could turn it around so quickly for you too.
★★★★★ 5/5
GoogleThroughout our sale and purchase, Fran has proven to be the most reliable link in the chain. I am truly grateful for the exceptional support and effort she dedicated to our house sale. Having interacted with other estate agents during this process, I can confidently say that HS Homes stands head and shoulders above the rest!
Dave · 8 November 2024
Agent replied · 9 November 2024
Thank you Dave :) couldn't be happier for you both. Roll on next week 🥂 …
★★★★★ 5/5
GoogleIt's been a pleasure knowing Fran. I just got the property I wanted and I have never seen anyone so professional, determined and hardworking as Fran.
I am glad that I considered her recommendation about the solicitors. The process went so smooth and quick. The support that she gave is outstanding. She always gave timely updates and I felt assured that she will handle the process efficiently.
She always goes an extra mile to show how committed she is. Me and my family are very thankful for her outstanding service and I would love to recommend her to anyone. I can guarantee that she will never disappoint.
Thank you very much Fran.
Naveen · 15 July 2023
Agent replied · 11 June 2024
I have really enjoyed helping you and your family with your first purchase. Thank you for your kind words.
★★★★★ 5/5
Facebook⭐️⭐️⭐️⭐️⭐️
I can’t recommend HS Homes of Solihull highly enough. From our first contact with Fran, all the way through to completion, I have been nothing but impressed. All of our questions and queries have been dealt with quickly and professionally and no stone was left unturned. Fran worked tirelessly on our behalf to ensure a smooth sale. If you are thinking of selling your property in Solihull and the surrounding areas, don’t hesitate to give Fran at HS Homes of Solihull a call.
Luke
Luke · 28 June 2023
Agent replied · 23 April 2026
Thank you so much for the lovely review Luke, now to get this completed before mid July 🙌🏼🙌🏼
★★★★★ 5/5
GoogleI cannot speak highly enough about HS Home’s Fran Stallard. Since taking on my Mother-in-law’s retirement flat, she has worked tirelessly exploring every possible avenue to sell it.
The first thing she did was to video the inside of the flat, to give potential buyers an initial insight into what the flat had to offer.
Retirement flats are probably the hardest property to sell in the current market. But HS Homes succeeded in selling it.
Communication throughout was exceptional, regularly updating us on any progress and current market conditions.
I would not hesitate to recommend HS Homes to anyone wanting to sell there property.
Graham Rogers.
Graham · 10 June 2023
Agent replied · 11 June 2024
Thank you Graham, it was a pleasure working with you and I wish you all the best in the future.
★★★★★ 5/5
GoogleI used Fran when buying a property and to be honest I wish I’d used her to sell my house as well . Her service is top class and I would recommend you use her company 100%. She will sort out any problems or worries you have at such a stressful time and I really can’t praise her company enough. If you want a personal and extremely stress free and friendly company to look after you whether you’re buying or selling property then you’d be daft not to use Fran and her company .
Nicholas · 10 June 2023
Agent replied · 11 June 2024
Hi Nick
Thank you for the kind words. I look forward to working with you over the next few weeks to completion :)
★★★★★ 5/5
GoogleHave thoroughly enjoyed my dealings with HS Homes and Fran Stallard.
From my initial first call from overseas and conversation, I felt comfortable that someone was working for my family and in our best interest. We have been kept up to date and well informed throughout all of the process in a timely manner. Communications and updates have probably surpassed well beyond what we could of expected and have been given.
I have no hesitation in trusting and recommending the services provided of HS Homes to any of my family and friends.
Big Thank you, Fran.
.
Carl · 10 June 2023
Agent replied · 11 June 2024
Hi Carl
Thank you so much for your review. I’m so pleased you’re happy with the service so far. I will continue to keep you updated until completion. If you ever need me you know where I am
Fran
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Fran Stallard from HS Homes of Solihull, and we cannot express enough gratitude for the outstanding service and support she provided us throughout the entire process of purchasing our first home. Fran's professionalism, knowledge, and dedication made our experience smooth, stress-free, and enjoyable.
From the moment we met Fran, her warm and friendly personality put us at ease. She took the time to understand our needs, preferences, and budget, ensuring that every property she presented to us met our requirements. Fran's extensive knowledge of the local real estate market was evident as she provided insightful guidance, and find the perfect home. :)
Vaibhav · 10 June 2023
Agent replied · 11 June 2024
Such lovely words, thank you so much Vaibhav and Diyvia, so glad you are happy with your new home.
★★★★★ 5/5
GoogleFran sold my house, then the buyers decided to pull out at the last minute, so fran turned it around sold the house and we carnt thank her enough for what she has done for use. She went above and beyond, I can't express how excellent she is at her job, I would highly recommend if anyone would like there house to be sold, once again fran thank you very very much 😊 😀 x
Maxine · 8 April 2025
★★★★★ 5/5
GoogleExcellent from start to finish, our house sale went very smoothly thanks to Frans friendly and professional service, great communication and attention to detail. Highly recommended.
Patricia · 13 September 2023
Agent replied · 11 June 2024
Thanks Tricia, I have really enjoyed working with you and Barry on this. I wish you all the best in the new chapter :)
★★★★★ 5/5
GoogleFran was absolutely fantastic throughout. She couldn't have been more helpful and supportive.
I would highly recommend HS homes.
Sally · 10 February 2024
Agent replied · 11 June 2024
Thank you Sally, we got there in the end and I am so happy for you
★★★★★ 5/5
GoogleExcellent service, prompt viewings and quick sale for the right price. Fran was very professional and helpful from the beginning to the end. 100% recommend.
Mathura · 13 September 2023
Agent replied · 11 June 2024
HI Mathura, sorry I thought I had replied to this review. Thank you for your lovely words and thank you for trusting me with your rentals now too
★★★★★ 5/5
GoogleI can honestly say it was a pleasure to work with Fran, and I 100% appreciate her efforts in making this transition a positive experience for me and my family. I can not thank her enough for her professionalism, heightened communication, and support. I would recommend HS Homes to anyone.
Mikaela · 8 November 2024
Agent replied · 9 November 2024
Thank you Mikaela - so glad you have been happy with the service so far - excited for next week 😍 …
★★★★★ 5/5
GoogleFran at HS HOMES is so friendly and informative.
The videos of properties is so helpful as can watch on YouTube on tv.
Fran really does GO THE EXTRA MILE !
Nothing is too much trouble,working for the seller and the buyer !
Always ready to answer queries, and has excellent knowledge of the buying / selling process and also property prices in various areas.
I’d genuinely recommend HS HOMES for selling a property 10/10.
Mark · 10 June 2023
Agent replied · 11 June 2024
Thank you Mark and you have been an absolute pleasure to work with 😊 …
★★★★★ 5/5
GoogleReally pleased with the service I received. The first time I have sold a house and it wasn’t stressful. Would definitely recommend. Communication was excellent.
Nikki · 3 September 2025
Agent replied · 10 September 2025
Thank you 😊 …
★★★★★ 5/5
GoogleFran was incredibly helpful and kept me informed throughout the whole process. Highly recommend.
Richard · 10 February 2024
Agent replied · 11 June 2024
Thank you so much Richard, excited to see what you do with that lovely cottage :)
★★★★★ 5/5
GoogleWe had had our house on the market for 6 months with another agent with no traction so we moved over to Fran after reading the reviews and a recommendation. This was the best decision we made and the house was sold within 2 months. …
Jennifer · 16 November 2025
★★★★★ 5/5
GoogleWe have been with hs homes of Solihull for over a year now and fran has always been so helpful from the very beginning. Very fast paced which is what you want. I have never known an estate agents so helpful and caring. X
Keeley · 25 November 2024
Agent replied · 9 December 2024
Thank you Keeley. You have been a great tenant from day one :) always happy to help where I can
★★★★★ 5/5
GoogleIf I could give HS Homes more than 5 stars, I would! Communication 10/10, by far the best estate agents I have ever dealt with! Fran has gone above and beyond to support us looking for a new property. If you are thinking about working with HS Homes, do it!
Emily · 11 August 2024
Agent replied · 25 August 2024
Hi Emily - thank you so much that means a lot. You know I would love to help you when the time is right :)
★★★★★ 5/5
TrustpilotWonderful Estate Agency
I have moved house several times and had some poor experiences with large estate agencies which is why I chose to use this small family run business - HS Homes. 24/7 availability, not passed from pillar to post and full transparency was what I was promised and what I received. Highly recommend!
Nikki · 31 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.