HS Homes of Solihull Shirley reviews

★★★★★ 5/5

Google

We recently engaged Fran from HS homes Solihull to sell our property and she has been absolutely superb so far. The experience with her has been second to none and the communication on progress is exceptional. Recently sold subject to contract and some issues came up beyond our control that threatened the sale early on. However, Fran went beyond her duties to try and salvage the purchase and due to her negotiation skills has now put us back on track. What can I say, an absolute workhorse with passion and, with our experience so far, would not hesitate to recommend her. The ultimate professional that puts your mind at ease and an absolute pleasure to work with. If I could give her more than 5 stars I would.

Mike · 15 July 2023

★★★★★ 5/5

Google

When it came to selling our house we thought that going with an independent estate agent would be the best option. once we had met Fran and discussed our needs we knew we were right and that she was the woman for us! Fran was brilliant, I couldn't fault her. Our sales process wasn't the most straight forward but Fran was there to guide us through it. For me, knowing I could contact her regardless the reason or time and get a response was priceless. I will definitely be recommending Fran to all my friends and family.

Nichola · 10 June 2023

★★★★★ 5/5

Google

Fran has been such a great help throughout my whole process. She’s kept me up to date every week and kept close contact in order to reassure me everything was going ahead as planned. I am a first time buyer so everything was new to me however Fran kept me reassured throughout and kept me updated in order to make sure everything was going smoothly. At some points it was a lot of pressure but she took a lot of it off me which was great as I work full time. I do hope I can work with her again in the near future. Great service! Thank you Fran for making my first time experience brilliant!

Mouad · 10 June 2023

★★★★★ 5/5

Google

Fran was amazing. We were purchasing a house she was the estate agent for and she was incredibly helpful. We were first-time buyers and she met up with us to explain the whole process and kept us in the loop of everything going on with our house and the onward houses in the chain. Would highly recommend HS Homes to anyone looking to sell their own house and to people buying a house (particularly first-time buyers) they are very helpful.

Chris · 10 June 2023

★★★★★ 5/5

Facebook

Writing a review for my recently sold house on Gleneagles Road B26, From start to finish Fran has been amazing! Offering excellent communication and professionalism in what I would say the ups and downs or our property market! I would highly recommend HS homes services if you’re thinking about buying selling or anything else property wise talk to Fran she’s going to look after you!!

Neil · 17 April 2024

★★★★★ 5/5

Google

Thanks for selling my house. Fran was there, every step of the way. Sold my house within 2 days of going on the market. Fran is always switched on and chasing the right people to help your sale go a smooth as possible. I also found Fran to be very approachable and I was able to discuss any concerns I had. Thanks Fran, see you at the next Sale

Mark · 11 January 2024

★★★★★ 5/5

Facebook

I would like to thank Fran Stallard of HS Homes of Solihull, for what has been probably the most challenging, rollercoaster of emotions for the past few months. From the very first time I met Fran at a local coffee shop I felt at ease, and felt listened too. Within the whole journey from start to finish, I was kept up to date throughout the whole process. Fran went the extra mile, excellent communication. Thank you so much Fran for everything and even a listening ear to vent! I can’t recommend Fran of HS Homes, enough. Jayne Stevens

Jayne · 28 September 2022

★★★★★ 5/5

Google

I have instructed Fran at HS Homes of Solihull to sell a few properties and she is by far the best agent I have worked with. The ultimate professional with that personal touch. She is confident, works very hard and really does give that much extra for all her clients. I would highly recommend Fran knowing she will not disappoint. Great work Fran and I look forward to working with you again.

Anne · 10 June 2023

★★★★★ 5/5

Google

Highly recommended. Fran and her team have been excellent keeping us informed every step of the way in the process of selling our home. They are very proactive and very prompt in answering queries. Excellent service

Lyn · 16 February 2026

★★★★★ 5/5

Google

HS Homes represent the highest levels of customer service I have experienced. Information was always accurate and responses to queries were turned around very quickly. Answers were clear and where necessary, detailed enough for us to make informed decisions quickly, minimising the end to end time to process complex transactions among a number of parties. A fantastic organisation! Great customer support from beginning to end of the process. Fran is really informed and goes the extra mile at every stage. The service she offers is personable, smooth and straightforward. She really makes you feel that you are THE most important customer ever! I would recommend her unreservedly

Annalise · 10 June 2022

★★★★★ 5/5

Google

Fran is amazing her due diligence and attention to detail are second to none. She is always available when needed and a great personality aswell. Would highly recommend anyone to use her services.

Joseph · 16 February 2026

★★★★★ 5/5

Facebook

Having had lots of experience of various estate agents Fran at HS Homes has proved to be the most outstanding. She is honest, tenacious and possesses the highest levels of integrity. I had a very difficult property to sell and she never gave up. I would highly recommend her as her level of service is unparalleled! Thank you Fran ⭐️⭐️⭐️⭐️⭐️

Hannah · 30 December 2023

★★★★★ 5/5

Google

Having had lots of experience of various estate agents Fran at HS Homes has proved to be the most outstanding. She is honest, tenacious and possesses the highest levels of integrity. We had a very difficult property to sell and she never gave up. We would highly recommend her as her level of service is unparalleled! Thank you Fran!

Hannah · 11 January 2024

★★★★★ 5/5

Google

We knew when we met Fran that going with her over a national chain was by far the best route for selling our house... and we were proved right! From the initial chat through to completion, Fran has supported us (and also been our moral support) and oversaw the smooth sale, even after a few external hurdles. We can't recommend Fran and HS Homes enough! THANKS FRAN!!!

Andrew · 10 June 2023

★★★★★ 5/5

Google

As first time buyers, we were so lucky to have Fran as our estate agent. She was so supportive every step of the way, nothing was too much trouble. She was always available to answer our questions or chase things up on our behalf. Overall Fran made a stressful process a thousand times easier ☺️ thanks again Fran! Luke and Sophie

Luke · 12 November 2023

★★★★★ 5/5

Google

Selling a property is always a stressful process, but Fran at HS Homes and Lettings made the whole experience completely stress-free. From start to finish, Fran was fantastic, she got the property on the market quickly and it was presented beautifully. Thank you so much for all your help, Fran. Highly recommended!

Thomas · 15 July 2025

★★★★★ 5/5

Google

Fran was an excellent estate agent from the start to the end. As first time buyers she made us feel at ease and she facilitated a smooth process. Fran is very knowledgeable and her communication skills are fantastic. Fran went above and beyond, we would definitely recommend HS homes of Solihull. Thank you Fran.

Chloe · 10 February 2024

★★★★★ 5/5

Google

Fran recently assisted us with the purchase of a property in Shirley. We found her to be extremely helpful, very professional and totally confident in her approach. Nothing was ever too much trouble to assist us with the purchase. She was always easy to contact and ready to answer any questions or offer advice. Many thanks Fran. We wish you a prosperous 2023.

Kevin · 10 June 2023

★★★★★ 5/5

Google

Thanks so much to the team at HS Homes - Fran especially is really knowledgeable and knows, well everything! I was really impressed by her positive responses and can-do attitude especially compared to other agents I’ve used in the past.

Andrea · 16 March 2026

★★★★★ 5/5

Google

Fran is a pleasant person to speak to, always available, extremely courteous and always always helpful. Helped us moving into our house in Birmingham. Highly recommended 10/10

Zeeshan · 16 February 2026

★★★★★ 5/5

Google

Fran has been extremely helpful throughout the process, providing detailed explanations and following up with both solicitors and other relevant parties every week. Her regular updates have kept me well informed and made my first home purchase in the UK a smooth and reassuring experience.

William · 20 August 2025

★★★★★ 5/5

Google

Since our first conversation, Fran from HS Homes has been amazing in her drive and determination towards selling the property, which sold Subject To Contract within a couple of weeks of being marketed! Fran is great at communicating, which is crucial when you're involved in either buying or selling and impressively resourceful. I am pleased to recommend the company.

Mina · 10 June 2023

★★★★★ 5/5

Google

We were recommended to HS Homes by someone who is in the house sales business and we have not been disappointed. Friendly, helpful, good communications and Very professional. What more can you ask! Oh yes, and the house sale went like a dream. Would recommend HS Homes to anyone planning to sell property. Thank you Fran.

Paul · 14 August 2023

★★★★★ 5/5

Google

Fran and co workers have shown understanding and support from first meeting. She listened to my circumstances and ensured viewings etc were comfortable to my situation. Communications have been first class and property sold on first viewing. Highly rated and professional throughout.

J · 7 January 2026