HS Homes of Solihull Shirley reviews

★★★★★ 5/5

Google

I’ve dealt with Fran the manager of HS Homes of Solihull as a landlord. I couldn’t be happier of her knowledge, service and friendliness. She conducted 30 viewings for my property in just 2 days. She kept me informed every step of the way (Even at 9pm she would still send you email updates). I’ve previously used the high street agencies but felt I am just a number for them on their performance sheet. With Fran it was a genuine one to one service. I wouldn’t hesitate recommending HS Homes of Solihull for any landlord or tenant looking for a professional and friendly agency.

W · 16 February 2026

★★★★★ 5/5

Google

When I was selling my home I had a few estate agents before committing, Some independent and some well known high street chains. When Fran came from HS homes first impressions was ‘ extremely professional, yet down to earth’. I really liked her personality and how professional she was. When it came down to choosing who to go with I knew it should be HS Homes. Fran was very clear with costs which are very reasonable and came with brochures explaining about her company, what her team do and she even arrived with a pack of information regarding the sales in the area to ensure we priced the house in line with the current market, so she did her research ahead of meeting us which impressed me. I also liked that there was wasn’t any ‘pushing’ from HS homes to get us to go with her. Some other chains and independent agents felt very pushy and even tried pushing other products and services onto us at extra costs. It didn’t feel as natural to go with them. I have a non standard construction which typically is harder to sell as you can’t do loft conversions. Fran went above and beyond to learn more about my type of property so when she conducted the viewings she could inform potential buyers exactly the type of property it is by explaining although you can’t do a loft conversions, you can extend out, and you also get more house for your money. Her sales pitch with potential buyers was 10/10! I had a lot of interest in my house and she worked hard fitting in back to back viewings. Fran’s photographer took beautiful photos of my home and captured the space and size accurately, she was very nice and professional also. The actual add it’s self that went into right move I was very happy with. The way it was described, the photos etc I was very happy. Although I didn’t directly meet the other members of her team, I was fully aware of her staff working in the background to get a huge amount of viewings in for us. They worked tirelessly in the background and I was informed they ensured they was telling potential buying very key points when considering my property such as ‘It is a non standard construction’ to avoid wasting my time and the buyers time if it wasn’t what they was looking for. After the property sold Fran has continuously gave me updated without me having to chase her. Fran and her team are very on the ball.. I have not had to worry about anything regarding chasing the chain etc as they have been onto it everyday for me. I’ve recommended HS homes to family members looking to move in the future. I genuinely can’t fault the company! Excellent service

Siania · 7 January 2026

★★★★★ 5/5

Google

I had only recently moved to the UK and was dreading the rental process as I had been told by multiple people that it would be cumbersome and tedious. Surprisingly, I was able to finalise a place AND move in within 2 weeks of my arrival in UK and it would not have been possible without HS Homes. Huge shoutout to Fran Stallard for making the process stress free.

Raghu · 16 March 2026

★★★★★ 5/5

Google

Fran was absolutely fantastic from start to finish. She was professional, knowledgeable, and incredibly responsive throughout the entire process. Fran kept us well informed, answered all our questions clearly, and made what could have been a stressful experience feel smooth and straightforward. Her dedication and genuine care really stood out, and we couldn’t have asked for a better estate agent. We would highly recommend Fran to anyone looking to buy or sell.

Ben · 7 January 2026

★★★★★ 5/5

Google

Had such a good experience using HS Homes, having been recommended by a family member and being told the service they received I knew that this was the estate agent for me. From beginning to completion Fran was exceptional, keeping me up to date every step of the way even when we came across some stumbling blocks. Definitely recommend using HS Homes in-fact we will be using them again very soon.

Hayley · 11 January 2026

★★★★★ 5/5

Google

Fran has been fantastic! When things weren’t always going smoothly on the legal side after accepting an offer on my property, Fran offered clear guidance and support and really helped drive the process along. HA Homes & Fran are invaluable …

Rachel · 16 January 2026

★★★★★ 5/5

Trustpilot

Excellent experience with HS Homes

We had an excellent experience purchasing our home through HS Homes. From our first viewing to completion, the team was professional, friendly, and always happy to help. They kept us informed throughout the process and responded quickly to any questions- thank you Fran& Nicola!

Shahzeb · 6 August 2026

★★★★★ 5/5

Facebook

HS Homes are fantastic, always kept us updated, went over and above throughout our sale. Id recommend them for their knowledge, work ethic, communication and drive to do the very best for their clients every time. Thank you Fran, Rach and the team for all your hard work.

Graham · 25 September 2025

★★★★★ 5/5

Google

Fran and her team are really good at putting you at ease from the start of the process and keep up to date as much as they can, would highly recommend them to anyone that asks

Jonathan · 7 January 2026

★★★★★ 5/5

Google

HS homes are the best estate agents in the midlands. Fran sold my family home on Friday. I struggled with several other estate agents and as soon as I spoke to Fran, I knew that i would finally sell it. …

Marie · 16 November 2025

★★★★★ 5/5

Google

Huge thanks to Fran who got an offer on our property within 10 days. She has been proactive throughout the sale, has pushed each side of the chain to keep the momentum and we are about to complete. We couldn't have asked for more and would recommend to anyone thinking of selling their home. Having had insight to other larger firms during the process, HS Homes is in a different league, responsive and accessible - one number to call, no call routing software asking you to choose an option and not bound to the 9-5. Thank you Fran 💐

Lucy · 3 September 2025

★★★★★ 5/5

Facebook

Huge thanks to Fran who got an offer on our property within 10 days. She has been proactive throughout the sale, has pushed each side of the chain to keep the momentum and we are about to complete. We couldn't have asked for more and would recommend to anyone thinking of selling their home. Having had insight to other larger firms during the process, HS Homes is in a different league, responsive and accessible - one number to call, no call routing software asking you to choose an option and not bound to the 9-5. Thank you Fran 💐

Lucy · 3 September 2025

★★★★★ 5/5

Google

I had the great pleasure of meeting Fran, HS Homes Solihull, when I had to sell my Mother's Home after she’d sadly passed. From the very first time I met Fran she impressed me with her knowledge and professionalism. She guided me through the process of the sale and has been extremely supportive, above and beyond, the whole time. Nothing was too much for her. She problem solved each step of the way and made what could have been a stressful process, appear easy. I highly recommend Fran and would not hesitate to use her in the future. Thank you for everything Fran.

Jeanette · 4 June 2024

★★★★★ 5/5

Google

Does exactly what it says on the tin. Bespoke service from start to finish , Fran is always at the end of the phone as and when needed, Fran goes above and beyond her expected level of service and we have been kept updated daily even if there was nothing to report. Fran said she would find our final home for us and she did, and what a ride it has been with several setbacks, Fran has been on hand offering reassurance at every stage and contacting solicitors daily to keep us informed of the progress. Fran comes highly recommended by us and without her , we wouldn’t be in our dr I’m eam home. Thank you Fran for your invaluable service and for going above and beyond and being different from the rest.

Leonora · 10 May 2024

★★★★★ 5/5

Google

Fran has been professional, responsive, and very supportive throughout. She made the process smooth and stress-free. Highly recommend her services.

Nitin · 16 March 2026

★★★★★ 5/5

Google

Fran was absolutely fantastic from start to finish. She was easy to communicate with and always clear. She made us feel instantly at ease and supported us through a challenging & stressful situation without any judgement whatsoever even when I had to ask the same question multiple times and panicked over the tiniest of things. Fran responds rapidly to any messages sent & really worked very hard to help us sell our house. When things were happening behind the scenes and we were not directly aware of what was happening, Fran would keep us up to date with what she was doing to support the sake of the house (I've not experienced this before and it was excellent knowing that things were being done) I would HIGHLY recommend Fran to everyone, you won't get a better service!

Pilates · 17 June 2025

★★★★★ 5/5

Google

Fran has been amazing! 17 weeks from putting our house on the market to completion. We were 100% satisfied with every aspect of the sale process. Great communication and updates on viewings and the housing market. Fran was recommended to us and we would definitely pass on that recommendation if you are looking to sell your house. Wendy & Chris

Wendy · 18 November 2024

★★★★★ 5/5

Google

Fran was excellent throughout the sale of my mother's house, she kept me fully informed and I have no hesitation in recommending H&s!

Chris · 7 January 2026

★★★★★ 5/5

Google

I cannot recommend Fran enough. I am so pleased we chose her to sell our home. Her enthusiasm, passion and knowledge are unrivalled, and her communication is above and beyond all expectations. Fran sold our property within 2 weeks of being on the market and kept in touch continuously with us, solicitors, our buyer and the other agent to ensure a smooth sale. Never once did I have to chase her, or have messages left unanswered, Her service really is second to none.

Laura-Jane · 13 September 2023

★★★★★ 5/5

Google

Fran was brilliant as an estate agent, having used a larger company previously the experience with Fran was miles apart. She was there from beginning to end, always communicating what was happening every step of the way - any time of day. It really was a personal touch. She also made a difficult situation manageable and got us through to completion in 4 months. Thank you for everything Fran!

Sabina · 10 May 2024

★★★★★ 5/5

Google

What can I say, I first met Fran back in April as needed to sell my moms house due to her going into a care home. Fran knew we needed to sell as soon as possible which she did, she’s been on the ball all the way through, knowing that I had little time to chase things up etc with working and dealing with moms issues I knew I could rely on Fran to keep me fully informed all the way through, I would have been so lost without Fran. I 100% recommend Fran to anyone. Thank you Fran

Linda · 14 August 2023

★★★★★ 5/5

Google

10/10! I genuinely can’t fault Fran or the service she has delivered. As a first time buyer the whole process was new to me but Fran has been with me every step of the way, making sure all the dots connected and I knew what to expect. Her communication was excellent and she was always available to offer advice or if I had any questions along the way. The whole process has been so smooth and super quick! Overall Fran has been great, super accommodating and transparent. I would recommend her every time.

Chen · 14 August 2023

★★★★★ 5/5

Trustpilot

The best Estate Agency I’ve used by far!

I had been trying to move house since early 2022 but through no fault of my property, my move kept falling through for various reasons. I had very difficult personal circumstances which meant access to my property was extremely limited. Fran worked closely with me throughout the whole process and never made me feel like I was a tricky client as she understood my very challenging situation. I wholeheartedly recommend HS Homes and know for sure, I wouldn't have been able to complete my move had I chosen any other agent! I will be forever grateful to Fran and her team - as my perfect property in the Lickey Hills would never have become a reality without the relentless hard work and understanding that HS Homes offers - the company is incomparable in my view... 🙂

Julie · 5 March 2025

★★★★★ 5/5

Google

Fran was my lucky choice for our property search, and she was above and beyond my expectations. I was very impressed with Fran's commitment to follow up and respond to queries as soon as possible. Whenever I had questions or concerns, she was available to address them, ensuring a seamless and stress-free experience. Fran stood out because she kept me informed throughout the entire process. She gave me peace of mind and made me feel valued as a client that she kept me informed about every aspect of the process, from viewing properties to negotiating, and finally the handover. I will definitely reach out to her again if the need arises in the future.

Favian · 15 July 2023