5/5
GoogleSuch a helpful team. It's so refreshing to deal with estate agents who care in these crazy housing market times.
Agent replied Β· 6 July 2023
Hi Jennie, Thank you for you the lovely review! Many Thanks, Horton & Storey
Trusted Agent profile Β· Shirley
Horton & Storey Shirley reviews
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287 reviews across 2 platforms
179 Stratford Road, Shirley, B90 3AU
Horton & Storey's office in Shirley, at 179 Stratford Road, is rated 4.8 out of 5 across 287 reviews on two platforms, including 282 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Horton & Storey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
Google5/5
Facebook100% recommend Tom and Justin, excellent service, always a pleasure to deal with 5*****
5/5
GoogleHad a. Viewing at a house with Charlotte who was superb, could answer all questions,knowledgable about her business.Extremely good.
Agent replied Β· 6 July 2023
Thank you for your review Alan! We are glad you enjoyed your viewing experience with us. Many Thanks, Horton & Storey
5/5
GoogleWe sold our property back in February this year with Horton & Storey. The listing and the house photos taken were brilliant. We were kept well informed throughout the process to ensure we got to completion on time. All round it has been an excellent experience working with Justyn, Tom and Emma. I would highly recommend H&S.
5/5
GoogleThe service provided by Ms Ford of Horton & Storey was efficient and professional - greatly appreciated.
Agent replied Β· 6 July 2023
Thank you for taking the time to leave us a lovely review, we really do appreciate them! Many Thanks, Horton & Storey
5/5
Googlegood service!!!! good communicationοΌhigh efficiencyοΌ
Agent replied Β· 29 October 2023
Thank you for the review, we are delighted for you and your family!
5/5
GoogleWonderful service from Charlotte. Would recommend this estate agents to anybody thinking of moving.
Agent replied Β· 6 July 2023
Dear Jae Thank you so much for your lovely review. It has been an absolute pleasure helping you find your perfect home. Congratulations!! So happy for you. Best regards Charlotte
5/5
GoogleProfessional and very helpful π and friendly specialy Charlotte. Well done π. β¦
Agent replied Β· 6 July 2023
Thank you for your review, it is greatly appreciated and we are pleased you were happy with the service you received from us. Many Thanks
5/5
GoogleMany thanks for all the team who did very well for my purchase.
Agent replied Β· 6 July 2023
Hi Habib, thank you for the review. We hope you and your family are very happy in your new home! Many Thanks
5/5
GoogleBrilliant service from the moment we viewed the property till the moment we got the keys, very pro active company . Highly recommend.
Agent replied Β· 6 July 2023
Thanks Jamie- enjoy your new home!
5/5
GoogleA small knowledgeable team who offered great service and value. Highly recommend.
Agent replied Β· 6 July 2023
Hi Mark, thank you for the review. It is greatly appreciated and glad we were able to help you with the sale of your home. Many Thanks
5/5
GoogleGreat experience. Lovely friendly face , great customer service from Jen!
Agent replied Β· 6 July 2023
Hi Eloise, thank for taking the time to leave us a review. We are glad you enjoyed your experience with Horton & Storey. Many Thanks, all at Horton & Storey
5/5
GoogleExcellent communication so far from Charlotteβs Thank you. Would highly recommended.
Agent replied Β· 6 July 2023
Hi Lisa, thank you for the review - it is very much appreciated! Many Thanks, Horton & Storey
5/5
GoogleSurvey for first time home carried out by Tom - Great price, excellent survey and customer service. Can't recommend enough!!
Agent replied Β· 6 July 2023
Hi Lee, thanks for the review! We work hard to make the survey process as stress free as possible for clients. We are glad we delivered our high level of customer service to you. Many thanks from the survey team at Horton & Storey.
5/5
GoogleExcellent estate agents, helpful, responsive and supportive. Highly recommend
Agent replied Β· 6 July 2023
Thank you for review! Many Thanks, the H&S Team
5/5
GoogleTom and Justyn at Horton & Storey are an absolute joy to work with. Their knowledge, experience and expertise from the start set us at ease and made the process from start to finish an awesome experience. I would definitely recommend them!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe best service ever. I would def recommend Horton & Storey. I would use them again. Fantastic service.
Agent replied Β· 6 July 2023
Hi Bushra- can't wait to see the house when you have finished the work. Best wishes from the team at Horton & Storey.
5/5
GoogleHaving recently sold our property through Horton & Storey, i would highly recommend them to anybody looking for an Estate Agent. Professional and thorough throughout the process, we was always kept up to date at every stage. Excellent Service.
5/5
GoogleWe would highly recommend Horton & Storey having recently purchased a house with them. They have delivered excellent customer service and were always extremely prompt in answering any queries we had. We were kept regularly updated throughout the buying process, and they were friendly, professional and approachable.
5/5
FacebookThey are brilliant - Bookings are simple and easy for viewings. Tom particularly was very supportive with our viewing. Paid attention to detail and answered all questions which we had, that shows he is genuinely interested in his clients. Highly recommended.
5/5
FacebookThey are brilliant - Bookings are simple and easy for viewings. Tom particularly was very supportive with our viewing. Paid attention to detail and answered all questions which we had, that shows he is genuinely interested in his clients. Highly recommended.
5/5
GoogleHorton and Storey, Justyn in particular l, are professional, friendly and extremely helpful. This was our first home and he helped settle all our worries and reassured us through a quick and easy purchase. We would highly recommend them
5/5
GoogleJustyn and Tom and very experienced, knowledgeable and professional. They offer an honest service and they really know their patch- I would not hesitate to work with them again or recommend them in the future. Keep up the great work guys!
5/5
GoogleWe recently purchased a property through Horton and Storey and from the very beginning they were professional, honest, efficient and kept us informed throughout the whole process. I would definitely recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Horton & Storey Shirley
How many reviews does Horton & Storey Shirley have?
Horton & Storey's Shirley office has 287 reviews across two platforms: 282 on Google, 5 on Facebook.
What is Horton & Storey Shirley's rating?
Horton & Storey Shirley is rated 4.8 out of 5 across all 287 reviews, and 4.8 out of 5 on Google from 282 reviews.
Has Horton & Storey won any awards?
Yes. In The Trusted Agent 2026 awards: Horton & Storey, Shirley won Gold.
Where is Horton & Storey's Shirley office?
Horton & Storey Shirley, 179 Stratford Road, Shirley, B90 3AU.
