Trusted Agent profile · Shirehampton · Bristol

haart Shirehampton reviews

★★★★★ Excellent

1,018 reviews across 2 platforms

40 High Street, Shirehampton, Bristol, BS11 0DJ

Part of haart, see every office.

haart's office in Shirehampton, Bristol, at 40 High Street, is rated 4.7 out of 5 across 1,018 reviews on two platforms, including 1,017 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.7 / 5

1,017

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shirehampton office, from every platform, shown as written. First names only.

5/5

Google

I have recently dealt with Mel who is really friendly and helpful, thanks for all your help and advice with my tenancy I would definitely recommend.

Spencer · 11 November 2023

Agent replied · 25 November 2023

Thank you very much for your lovely feedback. We're happy that you have received a 5* service from Mel Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management

5/5

Google

Absolutely delighted with the exceptional service provided by Ellie Powell. She went above and beyond when showing me around the property I was interested in buying and scheduled an appointment for me with her mortgage adviser colleague to see what they can do for me. Highly recommend you contact Ellie for all your property buying and selling needs - customer service she provided was 5* out of 5!

Paulina · 19 March 2024

Agent replied · 21 March 2024

Thank you very much for your lovely feedback on Ellie. We're happy that you have received a 5* service haart. Please let us know if there is anything further we can assist you with. Kind Regards, haart Sales

4/5

Google

The experience with the letting agent, Nicola, was so incredibly professional. She is so friendly, bubbly and kind. She met with us at our rental property and was ready to take photos and videos with the help of our 8 year old son who she, very kindly, included in the process. The property was rented within a week - she knew exactly the type of tenant we were looking for. Nicola kept us in the loop at every stage and was fantastic. I could not recommend her more and will use her again in the future. The administrative team, however, was not so great which was a real shame as it let Haart down.. They were demanding, not overly helpful and sent through the wrong statement saying we would be paying an awful lot more than agreed with no explanation or apology for the mistake. I would give the admin team a 2 and Nicola a 5 hence the overall rating of 4.PositiveProfessionalism

Theo · 20 June 2021

5/5

Google

One of the best and professional agents I have ever dealt with. All of their employees are professionals, especially Nicola Lewis . She provided us with all the support in searching for the right property for me and my family. She provided us with professional guidance and information, and all the time, she kept in touch with us to provide us with all the developments and help us with requirements quickly. I would recommend to everyone if they want to live a unique and professional experience dealing with this agent and I feel lucky to deal with Nicola LewisPositiveResponsiveness, Quality, Professionalism, Value

Rayed · 20 June 2021

5/5

Google

I was really impressed with Ida Matczak for dedication, response, and commitment. She is very helpful, great communicator, and supportive in relation to property management; Overall- an excellent service and I would highly recommend to anyone for a letting service as a landlord I am truly impressed by their dedication, commitment and response; it has exceeded my expectation in every way.

Dhungana · 25 July 2024

Agent replied · 30 September 2023

Thank you so much for leaving a wonderful 5-star review for Ida! We're thrilled to hear that you are impressed with her service. Your satisfaction is very important to us. Kind regards, Bristol haart Bristol Property Management

5/5

Google

We have viewed a few properties with Ellie Powell and every time she has been amazing! She knows about the properties she is showing and you can tell she actually cares. Out of all the agents we have seen houses with, she is by far the best and we hope to be able to work with her again in the future!

Harlie · 25 July 2024

Agent replied · 24 August 2024

Thank you very much for your lovely feedback on Ellie. We're happy that you have received a 5* service Haart. Please let us know if there is anything further we can assist you with. Kind Regards, Haart Sales

5/5

Google

Atiyah was Very professional and polite, happy to answer any of the questions we had. Lovely friendly smile

Billie · 20 April 2024

Agent replied · 19 June 2024

Hi Billie Thank you for taking the time to leave such a gracious 5% review for Atiyah. We appreciate it very much. Kind regards haart Letting Bristol

4/5

Google

Not used Haart's as a seller hence I can't give 5 stars cos I don't know but what I would say is that Adrian worked very hard to try and get a sale done with us. He got us access to info regarding the property to allay concerns about damp. It wasn't quite the right house for us so we didn't buy but obviously that's not on him. :)

Stuart · 20 February 2024

Agent replied · 19 June 2024

Thank you very much for your feedback. We're happy that you have received a great service from Adrian. Please let us know if there is anything further we can assist you with. Kind Regards, haart Sales.

5/5

Google

A massive thank you to Teresa and Giovanna for all the time and support given to myself and my wife whilst looking for our new home. Your knowledge and experience within the local market is invaluable and definitely helps make the whole house buying process a lot less complicated. Keep up the great work!!

Richard · 29 July 2019

Agent replied

Hello Richard Whiting, thank you; we appreciate your feedback! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Shirehampton estate agents

5/5

Google

Thomas was an absolute pleasure to deal with! Made everything easy and explained fully and so pleasant to talk to! Thankyou !!

Lisa · 21 January 2024

Agent replied · 19 June 2024

Hi Lisa, thank you very much for your feedback. We're happy that you have received a 5* service from Thomas! Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol lettings

5/5

Google

Haart recently organised the letting of my flat. Bilal of Haart Lettings, Clifton has been fantastic! The communication and help along the way was second to none and I would highly recommend anyone looking to rent their property to give Haart a call!

Simon · 11 March 2022

Agent replied

Hi Simon - thank you so much for your lovely 5* review. We're so happy that you are pleased with the service that you received. You were a pleasure to deal with also. Kind regards Nicola Lewis - Senior Branch Manager Lettings

5/5

Google

Very friendly, efficient and helpful team, with a special mention to Tyler, who was very accomodating and set me up with a property that was perfect match for me. Cheers!

Rob · 2 July 2023

Agent replied · 30 September 2023

Hi Rob Thank you so much for taking the time to leave us a 5* review with a special mention for Tyler. It's very much appreciated. Kind regards The whole team at haart Lettings Bristol

5/5

Google

Thomas Newson Taylor was very responsive and helpful giving a great service.

Andrew · 25 July 2024

Agent replied · 24 August 2024

Hi Andrew, Thank you so much for leaving a fantastic 5-star review for Thomas! We're thrilled to hear that he provided you with great service. Your satisfaction is our top priority, and we're glad that Thomas met your expectations. Kind regards, haart Estate Agents Bristol

4/5

Google

The experience with the letting agent, Nicola, was so incredibly professional. She is so friendly, bubbly and kind. She met with us at our rental property and was ready to take photos and videos with the help of our 8 year old son who she, very kindly, included in the process. The property was rented within a week - she knew exactly the type of tenant we were looking for. Nicola kept us in the loop at every stage and was fantastic. I could not recommend her more and will use her again in the future. The administrative team, however, was not so great which was a real shame as it let Haart down.. They were demanding, not overly helpful and sent through the wrong statement saying we would be paying an awful lot more than agreed with no explanation or apology for the mistake. I would give the admin team a 2 and Nicola a 5 hence the overall rating of 4.

TJ’s · 11 March 2021

5/5

Google

I recently went through a house move during probably one of the most stressful times for people in a century. James from the office in fishponds, a new letting agent, was an absolute hero for me and my partner. I knew as soon as I met him, he was golden. He found us an amazing property and with an amazing landlord and during the whole ordeal, he was in personal contact with me throughout, trying to smoothen out the cracks made in other areas of the business due to this virus. Unfortunately, I have now heard James has been let go due to current affairs. He even stayed in contact and helped, even though he had no obligation to. I cannot thank him enough for his patience, his reassurance and overall, his great approach to the stressful work he was doing. If you manage to read this James, me and Tara thank you from the bottom of our hearts. I wish you the best of luck and hopefully after all of this blows over, fate has something special lined up for you. All the best. Ollie

Oliver · 11 March 2021

5/5

Google

Poppy palmer gave us a great tour of the house which was welcoming and satisfying.

LIGHT · 13 January 2026

Agent replied · 13 April 2026

Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience during your house tour. Providing welcoming and satisfying service is our top priority, and it’s great to know that Poppy delivered just that.

5/5

Google

I had a very helpfull experience at haart. Ellie was amazing and very patient and professional. Ellie answered with confidence every question that we had.

Marjana · 27 October 2023

Agent replied · 25 November 2023

Thank you for taking the time to leave Ellie such a lovely 5* review! Kind regards haart Bristol

5/5

Google

As a landlord I have found all team members to be highly efficient and hardworking, Nicola.Lewis,does an excellent job managing the team, Thomas Taylor does an incredible job of finding tentants, and Shannon Bull does an amazing job with managing the property we let out. I would highly recommend Haart Estate agents to anyone looking to rent or rent out their property .

Sarah · 20 May 2024

Agent replied · 19 June 2024

Hi Sarah As a landlord we are so happy that you are so pleased with the service that Thomas provided for you. We look forward to helping you further in the future. Kind regards haart Lettings Bristol

5/5

Google

It was a real hard time for us to find an accomodation. Thanks to Thomas, he helped us a lot during the documentation process. Best team work.

Riya · 31 August 2023

Agent replied · 30 September 2023

Thank you for taking the time to leave us a review and your kind comments. haart Lettings, Bristol

5/5

Google

We have been renting our place for a year. Nicole is fantastic, she had tenants lined up before the place hit the market. Same again just this week. Other team members have been communicative and efficient.

Paula · 11 November 2022

Agent replied

Hi Paula Thank you so much for taking the time to write a 5* review. It's lovely to be acknowledged. As always, if you need anything then please do let us know. Kind regards Nicola Lewis - haart Lettings Bristol

5/5

Google

We spoke to several estate agents all of which didn't seem very keen to take on our house which was a straightforward no chain sale. Haart were immediately enthusiastic, came round straight away showing the research they had already done, advised us well and we signed up straight away, They had the house on the website within a week and six people to view on the first day. They operated an open house over 2 days and we received 6 offers one of which we accepted. Liam kept us fully informed throughout the sale and during the legal stages. We cannot recommend them highly enough.

Geoff · 11 December 2020

5/5

Google

I have worked with Mel for a number of years now and her communication has always been brilliant, nothing is too much trouble and she's always at the other end of the phone to help where needed

Tom · 12 September 2022

Agent replied

Thank you very much for your feedback. We're happy that you have received a 5* service from Mel, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management

5/5

Google

Thomas was very helpful throughout the process, no matter the circumstances. He was still of great help when it came to post-moving as well.

Zeyad · 21 October 2023

Agent replied · 28 October 2023

Thank you so much. It's so nice that the great work Thomas does is appreciated,

5/5

Google

I’m a landlord that has recently started using this agent for full management. I’m really happy with their service so far. Nicola has added a personal touch by being very friendly, approachable and reliable. Her dedication and hard work made the process of getting new tenants and dealing with any issues quick and easy. Thomas has also been very helpful and informative. Lovely team and feel confident everything is in great hands.

Ginika · 21 October 2023

Agent replied · 28 October 2023

Thank you so much for leaving such a fabulous 5* review Ginika. It's so lovely that my hard work is appreciated.

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Questions about haart Shirehampton

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Bristol won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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