haart Shirehampton reviews

★★★★★ 5/5

Google

We have been living in our flat for almost 3 years now,and recently Ida came by for a house inspection. She was incredibly nice, helpful and polite throughout her visit. Ida took the time to ask if we needed any repairs, making sure we were comfortable and happy with everything. It was really nice having her and we appreciate her professionalism and kindness.

Nawin · 24 October 2024

★★★★★ 5/5

Google

Oliver Oswin was so helpful, friendly and patient. Really made the process comfortable and easy! Great communication and really easy to get along with.

Billy · 20 May 2024

★★★★★ 5/5

Google

Nicola went above and beyond to help me and my friends find a place to live. She was not only a joy to work with but honestly took the time to help us find the perfect place and I can’t thank and recommend her enough.

Shez · 11 November 2022

★★★★★ 4/5

Google

My daughter was buying her first apartment through this agency. Things were a bit slow to start with but when I started working with Michael he really got things going. He resolved a number of issues for us and we would use Haart again because of him.

Patrick · 13 August 2022

★★★★★ 5/5

Google

The best lodger finding experience ever! Thomas is very professional, understanding and helpful, took all the stress out of finding a perfect lodger. Very happy with the service and definitely will use again!

Anna · 26 October 2023

★★★★★ 5/5

Google

What I want is trouble-free, honesty and ease of management and contentment wellbeing of my tenants, of my property. We had to transition management to Haart and there were problems. But what was really impressive was how the team worked to resolve them. I was impressed by Ida, and I am happy to give her and the team a high rating.

Alwyn · 4 November 2024

★★★★★ 5/5

Google

Thomas was absolutely amazing! He was so helpful and he went above and beyond, we are really grateful to have him as our agent. 🤍 …

Naomi · 21 March 2024

★★★★★ 5/5

Google

Huge thanks to Ida in property management. Was very helpful.

Matt · 16 December 2024

★★★★★ 1/5

Google

Avoid them like the plague. It's been 3 months since we moved out of our property, which was rented through Haart, and we still have no idea when we will be getting our deposit back. In a cost of living crisis depriving people of £1673.05 seems insane but apparently this doesn't matter to Haart. It initially took a month for our property manager (Melissa) to tell us anything about our deposit, despite multiple emails sent and calls made, all of which were ignored. When we finally heard from her we were told 'the external clerk is having issues with his system' and that we would have to wait longer still. It was then another week before we heard back, at which point Haart attempted to deduct a substantial amount of our deposit. All for things we did not do: cleaning fees despite us leaving the place in a far better state than we found it, fees for the removal of a broken mirror and draw, both of which were broken when we moved in and are pictured already broken in the inventory given to us by Haart at the start of our tenancy. We obviously had to dispute this, which we did the very same day we received the email about the deductions (26/07/23). We were unable to raise an official dispute for over two weeks as they didn't tell us how to, once again we called and emailed repeatedly all to no avail. Since then we have heard absolutely nothing from them, once again despite us emailing and calling multiple times a week. At this point in time we do not know how much longer we will have to wait. I am not one to usually leave bad reviews but at this point we do not know what else to do. Here's hoping that they might suddenly care now that their incompetences are out for the world to see. There's plenty more I could say about Haart based on the things they put us through during our tenancy but all we want right now is to have our money, which we desperately need, back and to put this nightmare behind us.

Ruby · 23 October 2023

★★★★★ 5/5

Google

Nicola showed great understanding and was patient with us throughout our encounter with her. She offered us an excellent service by making sure we secured an apartment. I would always recommend her any time any day. Haart Lettings is the best.

Rachel · 9 February 2023

★★★★★ 5/5

Google

Thomas was very helpful, friendly and knowledgable when talking on the phone and attending the property viewing.

Hetty · 10 August 2024

★★★★★ 5/5

Google

Thomas is great and has great patience, he has helped me through the whole process and helped me secure a property! Highly recommend

Jini · 20 April 2024

★★★★★ 5/5

Google

Atiyah was very polite and enthusiastic. She is an amazing sales person. We loved the house even before we arrived for the viewing.

Emmanuel · 20 April 2024

★★★★★ 5/5

Google

We have been renting our place for a year. Nicole is fantastic, she had tenants lined up before the place hit the market. Same again just this week. Other team members have been communicative and efficient.

Paula · 20 June 2023

★★★★★ 5/5

Google

I had a great experience in finding a rental home with Haart. Absolutely fantastic service. Thomas was professional at all times, very friendly. Thank you so much for all of your assistance and answering all of my questions! Highly recommend!

M · 9 February 2023

★★★★★ 5/5

Google

I’m a first time buyer and Ellie Powell has been so helpful and has gotten things moving for me super quickly!

Miamouse · 20 May 2024

★★★★★ 4/5

Google

Thank you Shannon Bull for a Very quick respond to my email requesting for info regarding my property managed by haart.

Alison · 20 May 2024

★★★★★ 5/5

Google

Thanks Tom, I appreciate you helping us with anything we needed, me and my brothers have been trying this for a long time now and you made the process x100 easier.

Bronzi · 30 September 2023

★★★★★ 5/5

Google

Atiyah was very nice and full of smiles…she show me around the property and explain everything I need to know

Adebowale · 22 May 2024

★★★★★ 5/5

Google

This company delivers an exceptional service. I was new to the rental market and they have supported and guided me through the process effectively and efficiently. From Nicola who I had the Initial call with and then Ashley who kindly helped me with things I did not understand and finaly with Thomas who is one of the most outstanding people I have ever dealt with, he has patience and understanding which has really helped with the anxiety of finding a new place to live. I could not recommend this company more if I tried!

Demelza · 2 September 2023

★★★★★ 5/5

Google

Shannon Bull was an enormous help during end of tenancy deposit discussion. She was thoughtful, open, and did everything she could to make things to go smoothly without my having to do anything.

Simon · 1 August 2023

★★★★★ 5/5

Google

Great estate agents, especially for students. The staff are all really friendly and helpful; especially Shannon who has gone out of her way to make sure any issues we had were resolved. Would highly recommend!

Cameron · 2 June 2023

★★★★★ 5/5

Google

I had the opportunity to interact with Louis from Haart and I must say that his commitment, kindness and availability were beyond the call of duty and beyond all expectations. Always ready to respond and resolve any issue as quickly and efficiently as possible. An excellent, pleasant experience with a super-professional agency operator

Filippo · 27 December 2024

★★★★★ 5/5

Google

Thomas did a great job at explaining the scope of the Haart ‘s reach to the wider market. The valuation process was clearly explained and professional. He engaged very respectfully with me in determining possible steps forward to meet our family needs. He is a credit to Haarts and I would unreservedly recommend this estate agency.

Dave · 20 October 2024