Every review we hold for the Shirehampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’m a landlord that has recently started using this agent for full management. I’m really happy with their service so far. Nicola has added a personal touch by being very friendly, approachable and reliable. Her dedication and hard work made the process of getting new tenants and dealing with any issues quick and easy. Thomas has also been very helpful and informative. Lovely team and feel confident everything is in great hands.
Ginika · 21 October 2023
Agent replied · 28 October 2023
Thank you so much for leaving such a fabulous 5* review Ginika. It's so lovely that my hard work is appreciated.
★★★★★ 5/5
GoogleThomas has been great at sorting out the letting of our flat. He is efficient, very pleasant and keeps everyone informed all the time. Thank you!
Diana · 31 August 2023
Agent replied · 30 September 2023
Thank you for taking the time to leave us a review and your kind comments regarding Thomas. haart Lettings, Bristol
★★★★★ 5/5
GoogleThomas was very friendly and approachable and put my mind at ease, really looking forward to working with him in the future and hopefully find a property for my family.
Hannah · 3 May 2023
Agent replied · 30 September 2023
Hi Hannah
Thank you so much for leaving Thomas such a lovely 5* review. We really look forward to finding you your perfect family home very soon.
Kind regards
haart Lettings Bristol
★★★★★ 5/5
GoogleExcellent team , very professional, and supportive. I'm really satisfied with Haart Letting. With special thanks to Melissa, Thomas, Nicola & Shannon.
Kiran · 22 November 2023
Agent replied · 19 June 2024
Hi Kiaran
Thank you for acknowledging the team. We're very happy that you're so satisfied with the service that we provide.
Kind regards
haart Lettings & Property Management - Bristol
★★★★★ 2/5
GoogleExperienced terrible service through Haart. the initial taking of the deposit and access to an online viewing prior to letting a flat was very quick and efficient, but experienced nothing but headaches from then onwards. the online portal system is a nightmare, they repeatedly got email addresses wrong and we received very rude emails when we were unable to fill out details online; when it came to actually collecting the keys I travelled twice from 2 hours away to be able to move in and both times the contract was voided because of errors on their end - no communication about this and it delayed our move in date. We weren't given the correct keys or any details for the landlord and again received rude communication when trying to chase up on this. The people in the branch have always been friendly and approachable but the whole system is very difficult to navigate and is certainly not set up to be tenant friendly.
日本語エズミ · 9 February 2023
Agent replied
Thank you for your feedback. We're sorry to hear about your experience. Would you be able to email us directly on bristol.lettings@haart.co.uk so we can look in to this further for you?
★★★★★ 5/5
GoogleI dealt with Nicola at Haart who was so helpful and friendly. She was knowledgeable and went out of her way to assist me. I would definitely recommend Nicola and am looking forward to working with her again.
Tina · 14 June 2022
Agent replied
Thank you very much for your feedback. We're happy that you have received a 5* service, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Lettings
★★★★★ 5/5
GoogleExcellent team , very professional, and supportive. I'm really satisfied with Haart Letting. With special thanks to Melissa, Thomas, Nicola & Shannon.
Kiran · 11 November 2023
Agent replied · 25 November 2023
Hi Kiaran
Thank you for acknowledging the team. We're very happy that you're so satisfied with the service that we provide.
Kind regards
haart Lettings & Property Management - Bristol
★★★★★ 5/5
GoogleNicola was very helpful and professional. She listened to my needs and gave expert advice. I am grateful for her help.
Jess · 2 December 2023
Agent replied · 30 December 2023
Hi Jess
Thank you so much for taking the time to leave a 5* review on the professional advice I gave you.
Kind regards
Nicola Lewis
Senior Lettings Manager
haart Lettings Bristol
★★★★★ 5/5
GoogleVery helpful and nice agents.Nicola helps us a lot in solving the problem with previous flat and finds a lovely place for us to move in.We really appreciate that. Thank you haart! Thank you Nicola and her team!😊 …
Van · 15 April 2022
Agent replied
Thank you so much for your lovely review. It was honestly a pleasure to be able to help you all.
Kind regards
Nicola Lewis - haart Lettings Bristol
★★★★★ 5/5
GoogleOur agent Nicola Lewis pulled out all the stops to get us our lovely new home, we had a short deadline for the move and Nicola really stepped up and took care of everything in record time. We were kept updated and informed of the requirements of each step which enabled us to avoid any delays
Very happy with the service from Nicola and the team at haart and would highly recommend to anyone !!PositiveResponsiveness, Professionalism
Deggs1979 · 20 June 2021
★★★★★ 5/5
GoogleLock doctors locksmiths-
I do contract work with Haart and would highly recommend them. Ida is very efficient and always makes things clear and easy. Really great to be part of their extended team.
Bad · 11 November 2022
Agent replied
Thank you very much for your feedback. We're happy that you have received a 5* service from Ida. Kind Regards, haart Bristol Property Management
★★★★★ 5/5
GoogleAtiyah was brilliant, very friendly and explains all the relevant information clearly.
Thanks again
Michael · 20 April 2024
Agent replied · 19 June 2024
Hi Michael
Thank you so much for taking the time to leave Atiyah a lovely 5* Google review for her brilliant service. It's very much appreciated.
Kind regards
haart Lettings Bristol
★★★★★ 5/5
GoogleI have used Haart first time all staff were absolutely brilliant front start. Big Thanks to Nicola, Balal and Ida
Who made the entire process very smooth and perfect.
I would definitely recommend Haart estate agent:) Great work!!!
Anit · 15 May 2022
Agent replied
Hi Anit
Thank you so much for the lovely 5* review. I'm so happy that you've been so pleased with the service in renting your home.
Kind regards
Nicola Lewis - haart Lettings Bristol
★★★★★ 5/5
GoogleGreat service and highly recommended. haart were professional throughout, marketed our property very well and achieved a quick sale at a good price which we were very satisfied with. Everyone we had contact with was friendly and dedicated and kept us informed at all stages. Unfortunately, due to circumstances beyond the control of haart we were never able to complete and have had to pull out of the market for now. However, we would have no hesitation in considering them again as soon as we're in a better position to try again.
Phil · 10 January 2023
Agent replied
Hi Mr Beaumont. Thank you for sharing your experience with the team. We look forward to helping you in future. Michael Hughes. Haart Bristol
★★★★★ 2/5
GoogleWe were potential buyers so not strictly clients.
Good: Viewing & negotiations conducted promptly & professionally by a newer member of staff.
Purchase postponed indefinitely by sellers due to a sensitive personal issue.
Bad: After weeks of no update from seller (understandable), agent became more distant & wouldn't return our calls. Called Haart to withdraw & inform partner had become pregnant so needed to move urgently. 3 days later agent called back pregnant partner and upset her. Leaves a sour taste.
Jordan · 3 January 2023
Agent replied · 24 August 2024
Dear Jordan, thank you for sharing your feedback. We apologize for any miscommunication and the inconvenience caused. We will address this internally to ensure better communication in the future. If you have any further concerns, please feel free to reach out to us directly.
★★★★★ 5/5
GoogleSam has given an all round excellent service... Sam is highly professional, efficient and friendly, he has made the process a very positive experience, Sam has been there to answer any question promptly and I would must definitely recommend.
Harriet · 11 March 2022
Agent replied
Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with Sam's service. Please let us know if there is anything further we can assist you with. Kind Regards, Haart
★★★★★ 5/5
GoogleThomas was very polite,helpful and courteous,he explained the current climate as regards to renting a property and informed me about the next step required
Lanre · 31 August 2023
Agent replied · 30 September 2023
Thank you for taking the time to leave us a review and your kind comments regarding Thomas. haart Lettings, Bristol
★★★★★ 5/5
GoogleThomas was great! he waited for me and made sure I know everything about the property before I take any action
Anas · 11 November 2023
Agent replied · 25 November 2023
Hi Anas
Thank you so much for acknowledging the service that Thomas has given you and for taking the time to write a 5* google review. It's very much appreciated.
Kind regards
Nicola Lewis - haart Lettings Bristol
★★★★★ 5/5
GoogleMy wife and I have been toying with the idea of selling our home to upsize as she’s pregnant. After having 3 agents visit us we had given up as we didn’t find any of them to be helpful, they arrived late and none of them gave us an accurate price almost £150.000 difference in some cases.
Our final agent to visit us was Haart and Cheryl who turned up on time and full of enthusiasm. One of the noticeable differences was her preparation, she had several sets of statistics and showed enormous knowledge and expertise. We felt the price was accurate and would definitely love to use Haart in the future.Especially Cheryl what a credit to your company
Matthew · 16 March 2020
★★★★★ 5/5
GoogleVery happy with Haart and the personalised service they've provided in the sale of our home. Dan and Nigel have been brilliant. After having our house on the market for 3 months with another agent and only 2 viewings of the property through them, we made the right decision to move to Haart. Nigel really sold us on their marketing, their service and their reputation. Nigel and Dan were able to get several viewings and offers for our house within roughly a month on the market! The team has been great with taking all our calls and regular queries, explaining things properly and getting the right people through our doors, just accepted an offer today! Thanks guys, you've been fantastic!
Megan · 16 March 2020
★★★★★ 5/5
GoogleMy partner and I recently underwent a house purchase through Haart, with Eva acting as Haart's agent. She was highly professional throughout, personable, always precise with the information she provided, quick to respond and quick to communicate updates when necessary. She acted really effectively as a point of communication between ourselves and the sellers and made the whole process run smoothly and painlessly, which was obviously appreciated. She did an absolutely terrific job representing Haart and I cannot her recommend her highly enough as an agent in a house purchase. Thank you Eva!
Darren · 11 March 2020
★★★★★ 5/5
GoogleDuring the search for our new house, Eva showed us around a few properties in our search area. Our first impressions of Eva were that she was friendly, engaging and interested in finding out our needs for our property move. When we found our dream house through Haarts, Eva was so helpful by providing us with timely communication, liaising between the seller and ourselves and generally being a positive force during what can be quite a stressful time!
We really appreciated Eva giving us the time to visit the house for a second viewing and making it easy for our surveyor to visit the property also. Overall, we would use Eva again in a heartbeat. She has made the process flow easily and we enjoyed working with her throughout our purchase.
Gemma · 11 March 2020
★★★★★ 5/5
GoogleWe turned up unannounced to look at the outside of a property, and fortunately Eva was there with another prospective buyer. She made time to show us around as well, and was knowledgeable about the property. It turned out to be a very difficult purchase, thanks to complexities of the property and incompetence by both sets of solicitors. Eva shepherded the vendor and solicitors through 8 months of negotiations, stalling and procrastination, and finally this week we will exchange and complete. Eva has always remained upbeat and kept the faith, although she must have doubted it was ever going to happen! For a comparatively small purchase value, Eva has shown dedication, attention to detail and sheer determination to get it done. Thank you so much!
David · 11 March 2020
★★★★★ 5/5
GoogleDuring our search for our house, we came across many different estate agents and genuinely couldn't have found more of a gem than Eva at Haart. From the very first interaction (at a house we didn't like at all tbh) Eva was warm, funny friendly and picked up on our feelings quickly, meaning we could have more purposeful conversations. On our second viewing with Eva, we liked the house so much that we put an offer in and luckily managed to secure the house. From then, we had many many ups and downs (as I am sure lots of people do) but Eva was always at the end of the phone or email, very friendly and always working towards the outcome of the sale going through as quickly as possible. Throughout the process, it was clear that Eva was always working hard to make sure the right outcome for all parties was achieved and that we were all happy to proceed at all stages. We have now moved into the home and we couldn't be happier. Thank you so much Eva for all of your hard work! We are so happy with our house :-) Dave and Natalie
David · 11 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.