Every review we hold for the Shelf office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKnown Jack Rogers since he was a kid from Stratton, valued my parents home , he’s still got that cheeky confidence and knows everything there is to know , legend in the game would definitely recommend!
Craig · 21 April 2026
Agent replied · 21 July 2026
How wonderful to hear about your long-standing connection with Jack Rogers! It's always special to work with someone who brings a mix of confidence and expertise to the table. Thank you for recommending him so highly, legends like Jack are truly a valuable find in the real estate world!
★★★★★ 5/5
GoogleWe have been dealing with Luke Boles.
He has been absolutely fantastic. Very efficient and was able to keep us up to date with everything. He’s enabled us to reserve our dream home. Luke you are a star.
Emily · 21 February 2026
Agent replied · 21 July 2026
I'm thrilled to hear about your positive experience with Luke! It sounds like he truly went above and beyond to help you secure your dream home. It's great to know that you found him efficient and communicative throughout the process. Congratulations on your new home!
★★★★★ 5/5
GoogleI dealt with Daisy and she was superb, she was the only estate agent I felt that came prepared to our first meeting, which instantly built trust which was delivered upon. Can’t recommend her and this branch enough.
Alexander · 11 August 2024
Agent replied · 11 August 2026
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Daisy provided excellent service and that you felt she came prepared and trustworthy. We truly appreciate your recommendation and we look forward to assisting you with any future real estate needs you may have.
★★★★★ 5/5
GoogleWhat a great, caring and understanding team when selling my mum's flat from start to finish they helped me understand all the paperwork and emails and didn't mind me going in asking them. Thank you so much. Helen Hicks
Peter · 11 January 2026
Agent replied · 11 August 2026
I am so glad to hear that you had a positive experience with our team when selling your mum's flat! We always strive to provide clear communication and support throughout the process. Thank you for choosing us to help with this important matter.
★★★★★ 5/5
GoogleVery professional from first contact. Kept me updated as things progressed and advised regarding any issues that arose, but without putting any pressure in me.
Kept in contact with myself, the purchasers and the buyers conveyancer to ensure any problems were caught early and dealt with.
Very happy with the service provided.
Mick · 11 August 2025
Agent replied · 11 August 2026
I'm so glad to hear that you were happy with the service provided! It's always our goal to keep things running smoothly and keep everyone informed every step of the way. If you ever need anything in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleFabulous experience from the super friendly and very efficient Daisy and the team! A very quick move, brilliant communication all the way through - they were always in control and We honestly couldn’t have asked for more ! Made a stressful event easy to navigate - highly recommended
Lian · 11 August 2023
Agent replied · 11 August 2026
Thank you so much for your kind words! We're thrilled to hear that you had a fabulous experience with Daisy and our team. We always strive to provide efficient and friendly service, so it's wonderful to know that our communication and coordination made your move a breeze. We truly appreciate your recommendation and are here to assist you anytime you need us.
★★★★★ 5/5
GoogleWe mostly dealt with Jo, sales manager and progessor. Jo was always available and really helpful during a very difficult and stressful time with the sale and the subsequent chain involved with our house. Huge thanks to Jo for your understanding and calming support.
Sally · 11 October 2025
Agent replied · 11 August 2026
I'm delighted to hear about your positive experience with Jo! We truly appreciate your feedback and are thrilled that Jo could provide such wonderful support during a challenging time. It was a pleasure to assist you, and we're here for you whenever you need us!
★★★★★ 5/5
GoogleExcellent I could not have wished for any better
They really did listen to what I was hoping to find
And on this journey to find my next home
They were there for me through my journey
Very very professional honest and not in anyway pushy
Wonderful individuals that all contribute in making them the Agents they should be very proud to work for
Thanks so very much best wishes Cathy
Catherine · 11 August 2024
Agent replied · 11 August 2026
Hi Cathy, thank you for this lovely review. Wishing you well in your new home.
★★★★★ 5/5
GoogleLaura was instrumental in driving the purchase of our property forward. She was in regular contact with us throughout the whole process - we felt very well informed. Thanks very much to Laura and the whole team. Great service!
Sarah · 11 August 2023
Agent replied · 11 August 2026
Thank you for the lovely review Sarah!
★★★★★ 5/5
Googledealing with Luke in swindon has been a blessing so far.
really friendly and helpfull. just what you need when going through a long and sometimes stressfull process
Tom · 21 December 2025
Agent replied · 21 July 2026
I'm so glad to hear that you've had such a positive experience working with Luke in Swindon! Having a friendly and helpful person by your side during a potentially stressful process can make all the difference. Let me know if there's anything else I can assist you with!
★★★★★ 5/5
GoogleDaisy has been fantastic in helping us find a home and ensuring the whole process ran smoothly. Would highly recommend
Megan · 11 August 2024
Agent replied · 11 August 2026
I'm thrilled to hear that Daisy was able to help you find your new home and make the process run smoothly. Thank you for recommending her, and we truly appreciate your feedback!
★★★★★ 5/5
GoogleThe whole team have been incredible on my sale and purchase from start to finish especially Jo, she helped me in every way possible and would definitely recommend.
Mary · 11 November 2025
Agent replied · 11 August 2026
Thank you for your lovely review! We're so glad to hear that Jo was able to assist you throughout the process. We appreciate your recommendation and are thrilled that we could help with your sale and purchase. If you ever need assistance in the future, don't hesitate to reach out.
★★★★★ 5/5
GoogleProfessional, friendly and kept me updated throughout the whole process! Thank you so much
Katie · 11 March 2026
Agent replied · 11 August 2026
I'm thrilled to hear that you had a positive experience with us! We always strive to provide excellent service and keep our customers informed every step of the way. Thank you for your kind words, and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleAbsolute cracking service from Jo Costin and the whole team while helping me with my recent flat purchase 👏 …
John · 11 January 2026
Agent replied · 11 August 2026
I'm thrilled to hear that Jo Costin and the team provided you with top-notch service during your flat purchase! Your kind words truly mean a lot to us. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us!
★★★★★ 5/5
GoogleJack Rodger’s - icon
Keafer · 21 April 2026
Agent replied · 21 July 2026
Thank you for your glowing review of Jack Rodger's! We're thrilled to hear that you consider our brand to be iconic. We strive to provide timeless and quality products that our customers love. Your support means the world to us, and we look forward to continuing to exceed your expectations in the future.
★★★★★ 5/5
GoogleThe Royal Wootton Bassett office dealt with the sale of our house and showed the true value of using a good agent.
All calls were answered, all questions dealt with accurately and exceptional standard of presentation in selling our home.
One stand out was Alex Brown, who showed exceptional skill and knowledge to his trade which got us all in the chain to completion.
A very happy customer who will recommend you all to everyone we know.
Cliff · 11 August 2023
Agent replied · 11 August 2026
Thank you for the lovely review Cliff! We are so pleased to hear you have had such a great experience and we were able to get you moved. Best of luck
★★★★★ 5/5
GoogleI've lived in one of their properties in Northowram for about 15 months now. I couldn't recommend this agents enough! From the second I payed interest in renting through them to now, I can honestly say I've never had friendlier, more efficient service from an estate agents before. They're always so happy to help and advise and reports for repairs or problems are dealt with almost immediately. I've had a few general problems with damp, mice and plumbing issues. Each one has been taken into account, reported to a contractor and all my problems have been resolved within a matter of a few hours. All staff I have dealt with in the office couldn't be more supportive and welcoming. Even in the recent weeks, as my landlord has served notice to sell the property, the agents at RW are so eager to help and assist the house hunting & moving as much as they can and try there best to ease the process. I would definitely rent through them again
Morgan · 3 May 2023
Agent replied · 23 June 2023
Thank you very much Morgan for posting this super review and it’s always nice to hear such a positive review from a tenant.
★★★★★ 5/5
GoogleDaisy, Luke and Alex have been great. Daisy took us seriously when initially viewing a property despite not even having ours on the market yet. She quickly got ours listed and sold to the first person to view, enabling us to secure the property we had viewed. The team have been brilliant with no request too much hassle.
Darryl · 11 August 2024
Agent replied · 11 August 2026
I'm so glad to hear that Daisy, Luke, and Alex were able to provide such exceptional service to help you secure your dream property smoothly and efficiently. It's wonderful that they were able to go above and beyond for you throughout the entire process.
★★★★★ 5/5
GoogleTOP TEAM! Great team who looked after both our sale & purchase. Luke went above & beyond to help get things in place, along with help of Manager Alex & Daisy. Can't recommend enough. Thank you.
Mike · 11 August 2022
Agent replied · 11 August 2026
Thank you for the amazing review Mike! I will make sure to get your feedback to the team
★★★★★ 5/5
GoogleOmg!!! Ellis is such a asset to your company, communication is above and beyond always willing to go that extra mile. He has put myself and family at ease when things are proving tricky. Will review again when we have moved into our new …
Kerry · 11 August 2020
Agent replied · 11 August 2026
Thank you for the amazing review Kerry! I will ensure this gets passed back to Ellis
★★★★★ 5/5
GoogleFriendly, helpful, knowledgeable, estate agency.
I had a really competitive quote for selling my property and the process of getting onto the market and organising viewings went very smoothly..
I was kept well informed throughout the entire process. Everyone I dealt with at this branch was an ultimate professional and quick to respond to questions. I can’t thank them enough.
Another little bonus is that the office always smells lovely😊!
Angela · 11 August 2023
Agent replied · 11 August 2026
Thank you for the lovely 5 star review Angela! So great to hear you have had such a great experience with our Royal Wootton Bassett team.
★★★★★ 5/5
GoogleWanted to express our thanks to Luke who went above and beyond to help us with buying our first property. We really appreciated his honesty and transparency along the process. Thanks Luke!
Anna · 11 August 2022
Agent replied · 11 August 2026
Thank you for the lovely review Ania! I will make sure Luke gets your lovely comments
★★★★★ 5/5
GoogleI just wanted to pass on our thanks to the branch manager Alex. My partner and I were out for dinner last month and happened to stop with friends to look at properties in the window. We enquired about a house they had as we do have plans to retire here in a few years. Bearing in mind it was well after 7pm on a Friday evening, was surprised to see someone in the office so late. Alex gave us over half hour of his time and was exceptionally knowledgeable, friendly and shows he is clearly passionate about what he does. We were given some brilliant advice on how to sell our house in Nottingham and chose an agent. We really appreciated the time taken for the advice provided and all the help we received. When we do come to look for a house in the Swindon area Alex will be our first port of call. Thanks again.
Hamza · 11 August 2022
Agent replied · 11 August 2026
Thank you for this lovely review! We will ensure this gets back to Alex and we look forward to helping you when you do decide to head to Swindon
★★★★★ 5/5
GoogleWe are at the very early stages of our sale but so far Alex and the team have been amazing. Got our house on the market quickly and followed all are requirements
Andrea · 11 August 2022
Agent replied · 11 August 2026
Thank you for your review Andrea and we hope all goes well with your sale :-)
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