Trusted Agent profile · Shefford, Bedfordshire

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Country Properties Shefford reviews

★★★★★ Excellent

366 reviews across 2 platforms

46 High Street, Shefford, Bedfordshire, SG17 5DG

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Country Properties's office in Shefford, Bedfordshire, at 46 High Street, is rated 4.8 out of 5 across 366 reviews on two platforms, including 276 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of four awards Country Properties won in 2026.

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4.8 / 5

276

Reviews on Google

This office

Trustpilot logo

90

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Country Properties Shefford

We have been helping clients since opening our High Street office in 2004. We help sellers and landlords in Shefford and the surrounding villages find the perfect buyer or tenant. We are a local agent, run by local people and we care about our community. We are also part of the Hunters group, one of the largest names in UK Estate agency. We believe in delivering a first class service to all of our clients and with an in depth knowledge of all aspects of the property market, our experienced Shefford team ensure sellers, buyers, landlords and tenants receive a professional and friendly service. Also, with the whole team living locally, all our staff are local experts with extensive knowledge of all that our area has to offer. Since opening we have supported many local events and have become an integral part of the local community. We are proud supporters of many local community events and you will find many of our ‘For Sale’ boards adapted to promote the local charities, schools, organisations and community events. We also have a large window display in a central location, to effectively promote your property to the local community.

Awards

The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shefford office, from every platform, shown as written. First names only.

5/5

Google

We sold our house with only one viewing thanks to Country properties understanding of the potential client base! We sold our house via Country Properties Shefford and couldn’t have had a better experience. Steph came round to value the property, and used her knowledge of the area and potential buyers to contact a family who were interested in a similar house to see if they would be interested in viewing it. They offered the full asking price which allowed us to move on with our house moving journey! Furthermore, we had some annoying legal stuff during our sale but Steph was fantastic in keeping the chain informed so everyone stayed in the chain. We got the full asking price and we are happy in our new home.

Adam · 26 October 2024

Agent replied · 10 November 2024

Hi Adam, Thank you for taking the time to leave us a 5* review, and thank you for your fantastic feedback for Steph, and we are delighted that your experience was a positive one. It was out pleasure to help you make the move.

5/5

Google

We would highly recommend Country Properties, Shefford, to anyone looking to sell their home. The whole process was exceptionally well managed from our initial sale, right through to our exchange of contracts. The whole Country Properties team were polite and informative when we called and always followed through on calls backs and actions as promise. Steph and the team were instrumental in keeping our chain informed and worked tirelessly to move the chain forwards. Steph and her team made such an impact on our chain that others in the chain commented on their excellent service and hard work! Moving house is never easy, but I can honestly say that the support we received from Country Properties got us through the process and we are extremely grateful. Country Properties and the whole team were by far the best estate agent we have ever used and we cannot recommend them highly enough.

Vicky · 26 October 2024

Agent replied · 10 November 2024

Hi Vicky, thank you for taking the time to provide such a glowing 5* review for Steph and the team. We were delighted to help you make the move and thank you for appreciating what we do, we wish you all the hapiness in your new home.

5/5

Google

We have recently purchased a house through Country Properties and I would highly recommend them. They were honest, kept us updated, answered questions promptly and were just a pleasure to interact with. I have been singing their praises to anyone who has had to listen to my moving stories!! A massive shout out to Steph who was just brilliant throughout and a massive thank you for making what I thought was impossible, possible.

Anne-Marie · 6 January 2025

Agent replied · 22 December 2024

Thank you for much for such a glowing review and such lovely feedback for Steph. It was tight, but we were thrilled we could have you in your new home for Christmas !

5/5

Google

We could not fault Steph and the team at Country Properties Shefford. From first viewing of our property till completion, we were supported continuously. Buying your first property is one of the most stressful things, yet no query was too much for Steph and the team. We feel that they went way above and beyond to support us and help us get our sale over the finish line. We are so grateful to Steph and all the Shefford Country Properties team!!

Chloe · 10 October 2025

5/5

Trustpilot

We had a fantastic experience from…

We had a fantastic experience from start to finish. From the very beginning, the whole team were professional, knowledgeable and genuinely consultative throughout the process. From Jake’s first visit to discuss selling our home, to the numerous viewings handled by Harry, our interactions with Ken, and Sasha’s incredible handling of the sale, we always felt we were in very capable hands. Communication was excellent throughout, and the team made what can be a stressful process feel smooth and well managed. A huge thank you to everyone involved, it was an absolute pleasure working with you, and we wouldn’t hesitate to recommend you!

Danielle · 22 September 2026

5/5

Trustpilot

Highly recommend Country Properties

We would 100% recommend Country Properties. The whole team are fantastic - and we received so much support from Sasha. She handled everything so calmly and professionally from start to finish, and her communication was excellent throughout the whole process. We’re so grateful for everything she did to get us over the line. Thank you Sasha and Team CP!!

LMC · 26 February 2026

5/5

Google

The whole team at Shefford have been extremely professional and helpful especially Steph.

Edwina · 22 May 2026

Agent replied · 22 August 2026

Thank you for your lovely review! We're so pleased to hear that you found the team professional and helpful, and we're especially delighted to hear your kind words about Steph.

5/5

Google

Excellent service from Steph and the team at Country Properties. Professional, proactive, and always available to help. They kept us informed throughout and made the sale process as simple as it could be. We would highly recommended!

Stephen · 1 November 2025

Agent replied · 3 December 2025

Thank you so much for your fantastic review. We’re delighted to hear that Steph and the rest of the Country Properties team provided a professional and proactive service throughout your sale. It’s wonderful to know you felt supported and well-informed at every stage, and we truly appreciate your recommendation. If we can assist you again in the future, please don’t hesitate to get in touch.

5/5

Google

Thank you Great service from Debbie, Katie and Hayley during my 2.5-year tenancy of a property in Henlow. Always friendly and always efficient and very understanding of issues I experienced with my neighbours (also tenants), finding swift and sensible resolutions to their bizarre behaviour. Superb communication at all times and swift return of my deposit. Thank you!

Le16h · 20 March 2025

Agent replied · 15 October 2024

Hi - thank you for taking the time to leave your review for the Lettings team. It is great to hear such positive feedback for Debbie & the team.

5/5

Google

Country Properties Estate Agents Shefford have been fantastic. Lucy Kersey was very helpful in our search for our new home - nothing was too much trouble and often responded to emails outside her normal working hours - including weekends to organise viewings on our behalf. Unfortunately we didn't manage to find a property through County Properties but did find a home in Shefford. You won't regret using Country Properties Shefford if they gave the home you want to purchase! Thank you Lucy you are a credit to your office!

Steve · 20 March 2024

Agent replied · 27 October 2023

Thank you for the lovely review for Lucy, who would have loved to have found you your 'dream home' but we are just genuinely delighted you are now settled in Shefford. Thank you for taking the time to write a review & if you look to move again in the future we look forward to hearing from you.

5/5

Google

The team at Country Properties were brilliant. From listing our home through to viewings and then progressing the sale once our chain was complete. Communication was excellent throughout and Steph was key in bringing together all agents and solicitors to keep it all moving. There were times when the process was extremely frustrating but Steph and the team chased everything up, ironed out any issues and gave great advice throughout. We were extremely grateful to have an estate agent we could rely on. We would definitely recommend.

John · 20 March 2024

Agent replied · 10 November 2024

Thank you John for your glowing reivew & recommendation. I am delighted to hear the process was made easy for you and the team wer there to support you every step of the way. We pride ourselves on our communication and problem solving to ensure the process is made easier for you as our clients. We hope you are loving your new home..

5/5

Google

When looking for agents to sell our house, I immediately knew Country Properties were the team we wanted to go for. Steph was friendly, professional and knew her stuff - that hasn’t changed throughout our sale and if we were to move again I would go with them again, no question! The whole team were amazing, and I really feel like they took the time to listen to our requirements, so when they took on a house that was perfect for us they called right away - and they were spot on! I’m currently writing this from our perfect house which could have passed us by if they hadn’t been so quick to act. I think the best thing about Country Properties is everyone seems to muck in, always willing to go the extra mile and they never miss a beat. I didn’t know how much goes behind the scenes of a sale/purchase, but this team work tirelessly to move transactions along - I would 100% recommend them to anyone looking to sell or buy!

Maria · 20 March 2024

Agent replied · 20 October 2024

Hi Maria - thanks very much for your lovely review and recommendation for the sales team. It was a pleasure to help you sell your property and find you your dream home too - if we can help again in the future please don't hesitate to contact us

5/5

Google

We have so much to say about Country Properties. Steph valuated our property just after Covid. We put our property a new build home in Shefford up for sale in December '2022 Jamie sat with us and set up a price and with in a couple of months we sold our property. We also used Satchels from Shefford to sell our property. But both Steph and Jamie and the rest of the team were very professional and efficient with keeping us informed of the times the clients were going to view the property and who they were. We got feed back from them once every person who viewed the property. We used a solicitor Steph recommended and home removals she recommended. The solicitors were amazing and liaised via emails informing step by step the movements of each stage of the exchange documents etc. The home removals were very helpful and moved out my unwanted furniture too and price was very good. Both Steph and Jamie had a calm and polite manner as they spoke. Thank you both and for being so understanding and caring, very good customer service throughout. I would definitely recommend Country properties to you weather you are selling your house or buying. In future We will buy properties from Country properties. Thank you and keep up the good work.😊👍

Saina · 20 March 2024

Agent replied · 20 October 2024

Hi Saina - Thank you for taking the time to leave a review for the sales team, it really is appreciated and great to hear you were so pleased with the teams service from start to finish.

5/5

Google

The Shefford branch is outstanding! We purchased our property through Country Properties and Lucy was the negotiator who we dealt with. Whilst we were not her actual clients, the communication and flexibility were outstanding. When viewing houses, Lucy, unbeknownst to us, actually came in on her day off to show us around. When we found the house we wanted, it did not matter which member of the team we spoke to as whoever we did speak to knew exactly where our purchase was up to. The level of service provided was fantastic and I cannot recommend the team highly enough. A shinning example of outstanding customer service. Thanks so much Shefford branch.

David · 20 March 2024

Agent replied · 20 October 2024

Hi David, It was our pleasure to help you make the move and the team really do love to go that extra mile for our clients and they genuinely love what they do !

5/5

Google

We engaged Country Properties, Shefford office to assist with the selling of our family home in Meppershall and have been impressed with their services. We have had a successful sale and throughout the process, which wasn't as straight forward as we all first believed it would be, Steph and the team have kept us fully informed throughout. We would certainly recommend using Country Properties Shefford office if you are wishing to sell your property in Shefford or the surrounding villages. Thank you.

Nicola · 20 March 2024

Agent replied · 20 October 2024

Thanks Nicola for your review & recommendation it was our pleasure to help you sell & overcome a few challenges along the way.

5/5

Google

I rented and then sold my property through country properties .with Debbie in the renting department and Steph in sales . Everything was taken care of for me and very fast ,very professional company and I fully recommend using them . Also very nice people and a pleasure to work with .

John · 20 March 2025

Agent replied · 10 November 2024

Thank you John for your reivew and I am delighted you were pleased with your interaction with both the Lettings & Sales Team here at Shefford, it was our pleasure to work with you.

5/5

Google

Country properties are absolutely superb. We purchased our property through them and now we are currently letting our property out through them. I must say a special thank you to Debbie. She has been absolutely brilliant since day 1 and nothing is too much of an issue for her. We can’t say thank you enough. Would highly recommend using these guys for letting or sales if you are looking to purchase in the surrounding areas.

Alex · 20 March 2024

Agent replied · 20 October 2024

Thank you Alex a lovely review for Debbie in our Lettings team.

5/5

Trustpilot

Country Properties did an excellent job…

Country Properties did an excellent job of helping me through a sale and purchase. They organised a huge amount of viewings and made them back to back where possible minimising inconvenience to my family. The sale went smoothly despite having trustees involved. When I started viewing houses I was encouraged to spend as much time as I needed in each property. On a second viewing they even offered to get some help when the loft ladder was jammed and I needed to check the size. Very helpful and friendly on the phone I am happy to recommend them.

Danielle · 1 July 2026

5/5

Google

Country Properties in Shefford were exceptional. We sold our house within 24 hours and were regularly updated on the progress throughout the sale and purchase of our new home. All the staff were helpful and always returned our calls. I would highly recommend Country Properties Shefford.

Louise · 16 April 2025

Agent replied · 16 May 2025

Thanks Louise it was our pleasure to help you make the move.

1/5

Google

I used to rent a property with country properties. During that time I interacted mainly with Debbie I found the whole experience deeply unpleasant. She seemed more concerned about making money for the landlord than about my experience as a tenant: it made me feel stressed and pressured. I also experienced them as unprofessional due to the lack of service that was available to me - what I mean by service is a welcoming attitude and kind approach, which would make me feel safe and supported to raise any concerns I might have. However, both members of the rental branch - Debbie and Hayley- made me feel I was a burden and every time I spoke on the phone it would be rushed. The usual line was ‘we’re about to go into a meeting’. This caused me much anxiety when I was living in Shefford, I couldn’t wait to move! My view of their behaviour whilst living in one of their properties was just confirmed when I had to call them unexpectedly because I accidentally sent a package to the old address and wondered if there was any way of getting the package to me. If not I enquired into whether it would be possible for them to ask their tenant to hold the package for me or see if I could be sent on. However I was told ‘that wasn’t possible’ and Debbie rushed me off the phone. She wouldn’t even ask for me. How is this a professional service and moreover how is this kind? Is kindness and civility not a part of managing a business for them? It seems not… I’ve dealt with and lived under the care of several different real estate agents and this was by the far the worst! The whole experience of living in a property is defined by the attitude and service real estate agent. Therefore, I wanted to warn future and would strongly recommend trying finding another real estate agent to help you if possible!

Hannah · 20 March 2025

5/5

Google

Steph and all the staff at Country Properties Shefford have been fabulous from the day we met to the day we completed From initially meeting with Steph to enquire to place our grandparents home on the market she was professional , efficient, very complimentary of the property and we felt at ease with her Very quickly it was placed on the market and because we live 5 hours away from the property a lot of the sale was done via email and phone , country properties have been extremely helpful in doing the show arounds of potential buyers and allowing access and generally keeping the property safe The whole process of selling a property can be stressful , however we never felt this at all as country properties made the whole process smooth and efficient - we couldn’t have done it without you We Thankyou you all from the bottom of our hearts for everything you have done for us , Country properties is by far the best housing agents I have used , they are friendly , professional , helpful and always at the end of the phone if you need to speak to them Thankyou again Gemma

Gemma · 20 March 2025

5/5

Google

Steph and the team were brilliant. I used country properties to sell my property and also to buy our new home. Great communication and assisted with updates and chasing all solicitors in the chain. Highly recommend if looking to sell, great branch at Shefford.

Christine · 20 March 2025

Agent replied · 20 October 2024

Thanks for the 5* review and recomendation its very much appreciated. It's always great for the team to receive such good feedback and we are so pleased you love your new home.

5/5

Google

The sale of my house was handled with professionalisum and care. Great comms by the whole team, and I would have no problem using the Shefford office again in the future. Great work - thanks everyone.

Mikey · 15 April 2026

5/5

Google

I have recently purchased a property through this agency and have nothing but good words to say about Country Properties in Shefford. Steph was handling the sale but I also dealt with Jamie and Lucy. Due to the nature of conveyancing, I was unable to speak to the seller or sellers solictor myself, but Steph (and Lucy in the final stages!) were absolutely fantastic at communicating between all parties and pushing things along. I never found it difficult to get hold of Steph - she is superbly efficent! Lucy played an absolutely integral part in getting the completion over the line when Steph was on (very well deserved!) leave, and I cannot thank them both enough. Should I come to let my property out in the future I will think of noone else to manage the letting than Country Properties. Thanks to all!

Lucinda · 19 April 2023

Agent replied · 27 October 2023

Thanks Lucinda, it was our pleasure to help find you your new home ! It was a joy to see how excited you were when we advised the seller accepted your offer. Thank you for such a great review for the sales team especially Steph & Lucy as they really do work super hard once an offer is accepted to ensure the transaction progress's smoothly from there right up to moving in day ! So thank you for appreciating what they do ! We look forward to working with you again in the future.

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Questions about Country Properties Shefford

Has Country Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Country Properties, Shefford won Gold; Country Properties, Hatfield won Gold; Country Properties, Biggleswade won Trusted Agent; Country Properties, Hitchin won Trusted Agent.

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