Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent set up service. Red squirrel staff were very efficient, friendly and helpful. They did the initial set up with great communication and regular updates. I couldn’t believe how quickly it all happened. Thanks so much.
Joanna · 25 November 2025
Agent replied · 25 July 2026
Thank you so Much Joanna, we will pass this on to the team.
★★★★★ 5/5
GoogleI've currently used Staves a couple of times in the past 12 months and have found them to be extremely friendly, professional and always eager to help.
A special mention to Ben Willis who has been excellent in the level of service he has provided us and has been exemplary and always approachable.
Tony · 16 September 2022
Agent replied · 7 June 2023
Thank you Tony! It's been a privilege helping you out on your last two sales. All the best in the future.
★★★★★ 5/5
GoogleBen and all staff, I just wanted to say a big thank you for all your great efforts in selling my friend house. I really appreciate your help and the excellent service you provided from start to finish. …
Falah · 8 October 2025
Agent replied · 14 May 2026
Thank you Falah for your 5* review! Your comments are greatly appreciated!
★★★★★ 5/5
GoogleA great estate agents that kept me well informed, the staff were always friendly and trustworthy. Excellent customer service and professional through and through. Can’t thank you enough.
Delroy · 15 January 2026
Agent replied · 15 April 2026
Thanks so much for the lovely review! We’re really glad you felt well looked after by the team, it means a lot to us.
★★★★★ 1/5
GoogleI would leave 0 stars if possible. The worst customer service I have ever experienced. Ben was arrogant, unprofessional, had no ounce of compassion for my situation and there was a complete lack of communication throughout the whole …
Sarah · 8 October 2023
Agent replied · 7 July 2023
Dear Sarah,
I am extremely disappointed to read your review. We pride ourselves on our exceptional customer service standards and I am very sorry that you feel we have … More
★★★★★ 5/5
GoogleDear Mathew and Team
We would just like to take this opportunity to thank Mathew for your initial …
Sarah · 8 October 2024
Agent replied · 24 August 2024
We are absolutely thrilled to hear that you had such a positive experience with us, Sarah. Thank you for choosing us and for recommending us to your friends and family. We appreciate your kind words and are delighted that we could help you find your dream home!
★★★★★ 5/5
GoogleStaves have recently sold our property. It was a difficult sale with complications either side but they were fantastic throughout the whole process. The quality of the initial advert with the professional photographs was really impressive …
Lucy · 8 October 2025
Agent replied · 14 May 2026
Thank you for your 5* review and kind words Lucy. All the best with your next property!
★★★★★ 5/5
GoogleGreat service and experienced staffs, I will recommend them, Ben was fantastic throughout the whole process. Always responding to queries.
Ernest · 16 September 2024
Agent replied · 22 October 2024
We are happy to hear that you had a great experience with us, Ernest. Thank you for recommending us!
★★★★★ 5/5
GoogleFantastic service from Staves. Teresa kept us informed very frequently and nothing was too much too ask. We wanted to move before Christmas and without Teresa this would not have happened. Fantastic estate agent
Ashley · 18 May 2025
★★★★★ 5/5
GoogleExcellent communication and a successful purchase of the property marketed by Red Squirrel purchased on behalf of our company.. Highly recommended
Richard · 25 February 2026
Agent replied · 25 July 2026
Thank you so much Richard, I'll pass this on to the team
★★★★★ 5/5
GoogleWe looked at a few Estate Agents to sell our property before deciding to instruct Staves. We have been very pleased with the service and advice that Staves and in particular Matt and Jack have given us. They were always very friendly, helpful, responsive and professional. I would highly recommend them.
Anne · 7 June 2022
Agent replied · 7 June 2023
Thank you Anne, all the team at Staves wish you the best.
★★★★★ 1/5
GooglePaid our holding deposit but then they gave it someone else just to offer is a much higher priced property. I’ve changed job and everything. Would not recommend
Spencer · 14 December 2025
Agent replied · 14 May 2026
Dear Spencer. We are very disappointed to receive your 1 star review. We would be grateful if you could contact our lettings manager so that we can look in to this matter further as we are unable to find any of your details on our database or match you to any of our properties will.staves@stavesea.co.uk
★★★★★ 5/5
GoogleEfficient and courteous service. Ben kept us informed at all stages of the sale. Also a competitive price.
Helen · 16 September 2024
Agent replied · 22 October 2024
Thank you, Helen!
★★★★★ 1/5
GoogleUsed this company in Dec a total disgrace. Rude! couldn't even ask the vendor a question properly had several different answers none were the answer to the question I asked. Once the sale was agreed they didnt care less
Sandra · 25 August 2025
Agent replied · 25 July 2026
Hi Sandra,
I have asked the team if they recognised the name Sandra associated to a buyer in December and none are aware of any. … More
★★★★★ 5/5
Googlegreat estate agents to deal with, Ben was always there when i needed anything, definitely would recommend using Staves did a great job for me
Harry · 3 August 2025
★★★★★ 5/5
GoogleBen was brilliant for us during the process of purchasing our new home! We can’t thank him enough :-)
When the going got tough and stressful, he was constantly on the phone chasing …
Lauren · 8 October 2023
Agent replied · 2 October 2023
Thank you Lauren! We all wish you the very best in your new home.
★★★★★ 5/5
GoogleI cannot praise the team at Staves in the Woodseats office enough, giving a personal service throughout. Ben went above and beyond, often thinking outside the box, to get the sale of my house through. I can honestly say he kept me sane!
Rebecca · 3 December 2024
★★★★★ 5/5
GoogleRed Squirrel have been incredibly helpful with any issues since I moved in, making the whole process smooth and stress-free. Their team is responsive, professional, and always willing to assist whenever something comes up.
Callum · 25 September 2025
Agent replied · 25 July 2026
Thank you Callum, we will be sure to pass this on to the team. We hope you are keeping well
★★★★★ 5/5
GoogleStraightforward and uncomplicated sale, We were kept informed about developments, particularly by Ben who had his finger on the pulse. A local company who understand the local market.
Barry · 14 November 2025
Agent replied · 14 May 2026
Thanks for your lovely review! Great to hear the sale went smoothly and that Ben kept you updated. We really appreciate your support.
★★★★★ 5/5
GoogleAbsolutely phenomenal service from Ben - if I could give 11/10, I would! ⭐⭐⭐⭐⭐
From start to finish, he was on it. Always at the end of the phone (literally …
Bronlie · 8 October 2025
Agent replied · 14 May 2026
Thank you Bronlie! We wish you all the best in the future!
★★★★★ 5/5
GoogleI felt very supported by the Staves estate agents ( especially Ben! Thanks again). Very friendly and ready to listen and talk when I needed some support during quite a stressful big move across country. Good at communicating to all the …
Helene · 8 October 2022
Agent replied · 7 June 2023
Thank you Helene! We wish you all the best in your new home.
★★★★★ 5/5
GoogleLouis was excellent in all aspects and really helped the sale to progress with buyers and both solicitors, without him the sale would have taken much longer.would certainly recommend this company.
Anne · 16 September 2023
Agent replied · 7 June 2023
Thank you Anne!
★★★★★ 5/5
GoogleSuch a nice experience using this company. Communication was fast and everything was attended to with a high level of professionalism. Thank you very much to the Red Squirrel team.
Maire · 25 September 2025
Agent replied · 25 July 2026
Thank you Marie, we will be sure to pass this on to the team
★★★★★ 5/5
GoogleAbsolutely fantastic from start to finish. In particular a big shout out to Ben who kept me informed and replied even though we had a time difference to contend with. I would highly recommend to anyone looking for an estate agents.
Alana · 16 September 2022
Agent replied · 7 June 2023
Thank you Alana, we wish you all the best in the future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.