Staves Estate Agents Sheffield reviews

★★★★★ 5/5

Google

I cannot praise or say enough about the service I received from Staves when selling my property. The customer service, support and personal engagement were unbelievable. My circumstances were difficult and there was many obstacles to over come but each member of staff I dealt with was very professional and efficient. I would like to give a special mention to Ben @ Woodseats who at times went above and beyond his job description to get the completion over the line. I would certainly recommend Staves to anyone, they are an outstanding estate agents.

Simon · 16 September 2026

★★★★★ 5/5

Google

I recently had the experience of dealing with Staves Estate Agent for both Sale and Purchase of residential properties. The whole process turned out to be a positive experience through professionalism, advice and support. There was sound communication throughout and thanks to Matthew, who did the initial evaluation on my sale and advised me accordingly. A big thank goes to Charly and Theresa, who provided me up to date communication and responded to all my queries in time. I have dealt with estate agents before, and based on this experience Staves stands above the rest when it comes to competitive prices, professionalism and support. Highly recommended and and thanks once again. Satish

Satish · 15 September 2026

★★★★★ 5/5

Google

I can’t express enough how impressed I have recently been with staves, especially Ben. Staves wasn’t even my estate agent however Ben went over and above to ensure everything ran smoothly. He was in contact with me during the whole process more than my estate agent was and really helped fight my battles. He kept my anxiety levels down during the whole process. He honestly treated me as though he was my estate agent, even giving me a welcome to your new home pack. If I could have, I would have given staves the money I paid to my estate agents as staves/ Ben was much more professional and approachable. I would 100% recommend Staves and specifically ask for Ben who is amazing at his job. Thank you Ben for being so amazing and doing the job that my own useless estate agents should have been doing. He kept me up to date during the whole process and has even phoned and emailed me since to see how we are settling in. I can’t thank you enough, Ben. Regards Teresa and Dale

Tree · 16 July 2026

★★★★★ 5/5

Google

I have been really impressed with Staves Estate Agents. They are attentive, polite, courteous and down-to-earth. What sets them apart is that they actually do what they say they will do. They have offered me help and assistance without me even having to ask, which I feel is rare in this industry. I feel I can genuinely trust them, which has made the whole process reassuring and far less stressful. Dealing with Staves has been a real pleasure and they are a breath of fresh air in the estate agency world. Thank you Arthur and the whole team.

John · 16 July 2026

★★★★★ 5/5

Google

We had such a good experience selling our house with Staves. Ben was great and went above and beyond for us to chase and help keep the sale moving as we had a tight deadline. Really friendly, professional service with an agent that feels like they actually care. Would definitely use Staves again and will be recommending to my friends! Thanks Ben & team at Staves Woodseats.

Danielle · 17 September 2026

★★★★★ 5/5

Google

My experience with Staves at Woodseats has been amazing.Ben has been incredible as well as the rest of the team.I wanted the best Estate Agent to handle my sale.I am so glad i used Staves to deal with everything.Ben made the sale easier for me with his upbeat personality which helped me through times of stress.I would not hesitate at all in recommending Staves to friends and family.A very professional and reliable Estate Agent.THANKYOU BEN AND THE REST OF THE TEAM!.

Jamal · 19 April 2026

★★★★★ 5/5

Google

Excellent service from 1st enquiry with Teresa Mulcrone @ Staves, to visit from Rob Oakley to value mums property, they stood out & came prepared. Even though during selling process, we sadly had to go to probate, they maintained same level of professionalism. Special thanks to Teresa Mulcrone who kept in touch throughout, updating & reassuring throughout, from initial enquiry, to completion of sale. I would have no hesitation in recommending Staves to anyone, either buying, or selling. Thank-you.

Gillian · 19 March 2026

★★★★★ 5/5

Google

Right from the valuation by Andy we knew that we’d be in good hands with Staves when selling our house. Ben was absolutely fantastic at keeping us updated with every step of the process and so friendly and easy to chat to! Nothing ever felt too much to ask. The other staff in the office were always super friendly on the phone too when we were calling for updates etc. We would highly recommend Staves to anyone selling their home. Charlotte & Farran

Charlotte · 4 March 2026

★★★★★ 5/5

Google

I dealt with Ben as a buyer of one of the properties that Staves was marketing. I found Ben to be an excellent communicator and always very responsive to phone calls and emails. He was very knowledgeable about processes, procedures and timescales and kept me constantly fully up-to-date with the status of my purchase; plus, he's very personable, which made the stressful matter of moving house, less so. He deserves a 5-star review. Certainly, as someone buying through Staves, I can highly recommend Ben.

Anne · 4 March 2026

★★★★★ 5/5

Google

Hi We recently purchased a property advertised via Staves and the service was fantastic Teagen Quigley was amazing, continuously keeping us up to date, chasing solicitors and always happy to give an update - she made the whole experience so easy. Friendly, capable and competent I can't rate her or Staves service highly enough Thanks to everyone for making our homeowners dream come true! Jay and Phill

Jay · 22 May 2026

★★★★★ 5/5

Google

Ben was exceptionally professional, dedicated and committed to our house purchase, he took the project as his own, prompt to answer questions and give updates, he made the whole process so straight forward and easy,he is definitely an asset to the company Thank you Edna and Peter

Edna · 16 September 2026

★★★★★ 5/5

Google

Staves Estate Agents, Chesterfield Rd, have been absolutely outstanding for the sale of my elderly aunts property. They were compassionate and went well beyond our expectations in helping and advising us every step of the way. Theresa was so kind and guided us through the process and kept us regularly informed. Nothing was too much trouble for Theresa, she made a very difficult time in aunts life much easier, we can’t thank her enough.

Karen · 4 March 2026

★★★★★ 5/5

Google

Staves provided an excellent service when we were selling our house and once we had sold it. They were very supportive when things got a little hectic and provided excellent advice. We would definitely use them again. In particular Teresa Mulcrone was very helpful and supportive.

Debbie · 16 September 2026

★★★★★ 5/5

Google

Can’t thank Ben and the team @ Staves enough for handling the sale of our home. From initial enquiry, a very quick turn around of valuation to advert, handled the viewing and enquiry process through to sale and completion. Always available on the phone, very helpful, professional and really quick to respond. Would 100% recommend to anyone! Thank you!

Josh · 22 May 2026

★★★★★ 5/5

Google

Well what can I saw. Superb throughout the entire process. There were a few bumps along the way due to issues out of our control, which were dealt with quickly and professionally. Their aftercare is also up there with the best. I couldn't recommend Staves highly enough. Thankyou M&H

Matthewh · 17 July 2026

★★★★★ 5/5

Google

Thank you to all the team at Staves and in particular Teresa who worked so hard to progress my sale when there were delays at the end of the chain. I was impressed from the start of the process with valuation, photographs, viewings and finally the sale all handed professionally. I was kept fully informed at each stage. I would highly recommend Staves Estate Agents.

Jane · 4 March 2026

★★★★★ 5/5

Google

Staves, Ben and all the staff were amazing from start to finish. Communication was brilliant, friendly staff, informative and helpful in every way possible. Supported us throughout the whole process of both buying and selling. We can't fault them. Would recommend Staves, Ben and his team to anybody looking to buy or sell a property.

Simon · 8 May 2026

★★★★★ 5/5

Google

Ben was brilliant from start to finish. Throughout the entire process he was reassuring, attentive and knowledgeable. From first viewing all the way to completion. The office always answered our calls promptly and everything was followed up with great attention to detail

Rachel · 3 August 2026

★★★★★ 5/5

Google

We just sold our property with Staves, and they were great from start to finish. They always kept us up to date and were very professional. Ben was extremely helpful and gave great advice whenever we needed it. I would recommend Staves to anyone who is selling their property.

Ellie · 1 June 2026

★★★★★ 5/5

Google

We all know that buying/selling a house is stressful but I genuinely felt supported with Staves. Especially Ben, he kept me sane throughout the whole process. They’re a great team with great communication.

Anna · 15 September 2026

★★★★★ 5/5

Google

Supported all the way through our purchase by the Staves team, in particular Teresa. A great service that we would use again if we ever decide to move from that house! Many thanks.

Susanna · 13 September 2026

★★★★★ 5/5

Google

The professionalism of the team has been really good in all my dealings with Red Squirrel. I mainly dealt with Chris, he was at all times professional and timely with all queries. On occasions when he wasn't available other helped or ensured I got the information from Chris. Thank you to you all

Helen · 25 April 2026

★★★★★ 1/5

Google

The agent not show up for viewing at the agreed time. I called up 5 minutes past and they said the agent was coming. Waited 15 minutes after the call, zero communication regarding cancellation or delay. Update: They called me repeatedly afterwards asking me to remove my above review. Saying it was ‘unfortunate and entirely my fault for not buzzing in to the flat’ with an agent that was supposedly on their way. Agents usually come bring you in from outside fob-secured building, there was no instruction for otherwise. And I doubt the agent waited for 20 minutes inside without thinking of ringing the customer, I reached out and was told to wait outside as ‘he’s coming’. This is just a factual account of my customer experience. I don’t usually leave bad reviews, and it might well have been a singular instance for them - but the unprofessionalism and attempts of gaslighting have left a bad enough experience for me to share.

N · 19 August 2026

★★★★★ 5/5

Google

I have to say that the care and attention provided by all members of Staves' staff was excellent. Buying and selling property will always be nerve wracking but all of Staves' staff - especially Kate and Aimee - did a great job in keeping things moving. We were very satisfied with their service.

Neil · 15 March 2026