Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
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5/5
GoogleStaves were superb.
Teresa was there with me every step of the way, answering all my (occasionally β¦
Laura Β· 8 December 2025
Agent replied Β· 14 May 2026
Thank you so much for your amazing review! Weβre really glad Teresa could be there for you through such a big and emotional move. Your kind words mean the world to her and to all of us. Thank you for trusting Staves, weβd be delighted to help you again anytime.
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5/5
GoogleI would like to thank Ben Willis for dealing with the sale of my father's house. He was really helpful, explaining things, keeping me updated with how things were progressing and offering advice. I would certainly recommend Staves.
Rosemary Β· 14 May 2025
Agent replied Β· 14 May 2026
Thank you for the recommendation Rosemary!
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5/5
GoogleAimee was brilliant with helping to buy a property, chasing solicitors on both sides and always keeping me updated!
Connor Β· 5 August 2026
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5/5
GoogleWow, where to even begin with Staves. The sudden passing of our father left us feeling overwhelmed by everything we had to get done, especially the sale of his house. Thanks to everyone at Staves one of the hardest times in our lives was made a little bit easier. Ben Willis was incredibly patient with me, even when I had 10+ questions each day he would answer anything I asked with patience and kindness. Ben also walked us through every process of the sale, and kept us very well informed at every twist and turn. Everyone who works at Staves was so helpful, and I will absolutely use them again in the future. Thanks guys, Katie Root.
Katie Β· 7 February 2023
Agent replied Β· 7 June 2023
Thank you Katie, everyone here at Staves was pleased to get this one over the line. Wish you & your family all the best.
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5/5
GoogleOur estate agent was mainly Gail and our most contact came from Teagan. Pictures were taken by Andy. β¦
Ashley Β· 8 November 2025
Agent replied Β· 14 May 2026
Wow! Thank you so much for the glowing review Ashley, we hope you and Angela settle in at your new home! All the best from everyone at Staves.
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5/5
GoogleTheresa was incredibly helpful.
Curtis Β· 15 March 2026
Agent replied Β· 15 April 2026
Thanks so much for the feedback, really glad we could help. From all of us at Staves.
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5/5
GoogleRed Squirrel were fantastic, I was kept up to date and everything was sorted quickly. Eileen is just wonderful and nothing is too much trouble. Thank you π β¦
Jodie Β· 25 July 2025
Agent replied Β· 25 July 2026
Thank you Jodie, this is really appreciated. We will be sure to let Eileen know
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5/5
GoogleI've let a property through Red Squirrel for a number of years and have found the service from the lettings team excellent. Communication is good and if there has been any issues they have been quick to resolve.
Kevin Β· 25 June 2026
Agent replied Β· 25 July 2026
Thank you Kevin, you are a valued customer and we really appreciate your feedback.
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5/5
GoogleBen helped me so much. He is a dedicated individual who goes the extra mile for everyone. An absolute legend! Thanks Ben.
Kevin Β· 16 September 2025
Agent replied Β· 22 October 2024
Thank you immensely for your kind words, Kevin. We are thrilled to hear that Ben provided you with exceptional service.
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5/5
GoogleWe were extremely happy with Staves in selling and buying our homes. In particular Ben in the Woodseats office was extremely proactive and efficient in communicating with the various parties. He was always available to discuss our concerns with professional skill as well as empathy. Thank you very much Staves.
Ariane Β· 16 September 2024
Agent replied Β· 2 January 2024
Hi, Ariane. We appreciate the kind words and are glad we could provide you with a positive experience!
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5/5
GoogleStaves were great, both Matthew who did the valuation and Charly in the office who was always friendly and supportive and did a great job.
Caroline Β· 31 August 2026
Agent replied Β· 16 September 2026
Thanks so much for the lovely review! Iβll make sure Matthew and Charly see this!
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5/5
GoogleGail at our local staves woodseats branch was a true Gem very helpful easy to deal with like talking to me mum lol 10/10 ππ» β¦
Thomas Β· 20 August 2026
Agent replied Β· 16 September 2026
Thanks so much for the lovely review!
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4/5
GoogleI have found Jorja most helpful and keeping in touch with me in finding a flat / house to rent .Also Olly in calling back to check on properties to view . I am very pleased with the staff and care .
Elizabeth Β· 25 April 2026
Agent replied Β· 25 July 2026
Thank you Elizabeth, we will pass this on to Jorja and the team
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5/5
GoogleOnly dealt with the team from a buyer's perspective but they (Ben, principally) were on the ball, quick to answer questions, leant in whenever was required, smoothed the inevitable wrinkles when they cropped up and really felt like honest arbiters in the whole process.
Not sure we could have asked for more!!
JohnL Β· 4 February 2026
Agent replied Β· 15 April 2026
Thanks for the great feedback! All the best from the team at Staves.
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5/5
GoogleFantastic service that is both as personal and friendly as it is professional. Particular shout out to Ben who dealt with our sale and kept us regularly updated and made the entire process as much of a breeze as a house sale can be! Wouldn't hesitate to recommend to any family or friends. Thanks again.
Nick Β· 3 August 2025
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1/5
GoogleThe more I think about this the more annoyed I get!!! I have cash waiting to buy a red squirrel property yet their customer service is NONEXISTENT. Iβm surprised they can actually sell a house!! At this rate she u feel sorry for the sellers who chose and are being failed by them. I made a viewing appointment for them to try and cancel same day. The guy didnβt know anything about the house or lease rent service charge amount so I (capitals) had yo chase THEM 3 times! Each time saying they will get back to me. Ollie then called βwe wondered where you were at with the propertyβ UH HELLO! Iβm waiting for you, I said I was quite annoyed 3 days had passed and no update was given - he said he had the information for me but he infact didnβt! Again bring told Iβll get a call back 3 weeks and Iβm still waiting! Itβs not even like itβs a fast time for property so sort it out guys. And apologies to your seller on the property and their next update for losing a sale.
Hannah Β· 25 February 2026
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5/5
GoogleWe have used Staves as managing agents for our rental property for the past 13 years. It made sense to use their sales team to sell the property. Ben and the team arranged for the sales brochure to be produced. We had very good interest β¦
Paul Β· 8 October 2025
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4/5
GoogleThey were very professional and very supportive in a friendly way. Updates were provided on a regular basis. Nothing seemed too much trouble. I would recommend them.
Susan Β· 14 May 2025
Agent replied Β· 14 May 2026
Thank you Susan, your kind words are really appreciated!
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5/5
GoogleWe have used Staves Estate Agents several times before, both as buyers and as sellers and have always had a positive experience. This time round we dealt with Louis Potter and we can't thank him enough for his tireless chasing of solicitors β¦
Claire Β· 8 October 2024
Agent replied Β· 24 August 2024
We are thrilled to hear about your positive experience with us & Louis! Thank you for recommending us and for your kind words. If you ever need assistance in the future, please don't hesitate to contact us!
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5/5
GoogleA fantastic service from start to finish! Special mention about Amiee Spencer who helped us so much throughout the process what an absolute superstar!
Nicole Β· 26 July 2026
Agent replied Β· 5 August 2026
Thank you for your lovely review! We're so pleased you had a great experience. I'll make sure Aimee sees your kind words, she'll be delighted. Wishing you all the best in your new home!
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5/5
GoogleWe would like to show our appreciation of helping us find a beautiful apartment. We especially appreciated your patience with our questions, you and your team showed kindness to us. We value you professionalism and will definately recommend your services to friends.
Your are a great team.
Thank you very much
Khumbulani Β· 25 December 2025
Agent replied Β· 25 July 2026
Thank you and we hope you're enjoying your new home β₯οΈ
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5/5
GoogleMy partner and I had the pleasure of communicating with Gail when purchasing our first home. Gail always kept updated with all parties and pushing when needed. Gail was fabulous throughout the process and was lovely to deal with, Thank you
Josh Β· 8 October 2024
Agent replied Β· 22 October 2024
Thank you for your kind words, Josh. We sincerely value your feedback.
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5/5
GoogleAfter a big hold up due to Covid-19, I eventually completed the sale of my Mum's house last Friday. However, during the 7 months since the acceptance of an offer on the property, Matt, Rob and Ben have kept me in the loop with updates on progress or to just touch base if there has been nothing to report. They have answered my silly questions, responding promptly at all times in a friendly and professional manner. This company came recommended by family and I am so pleased I agreed to use their services - I cannot recommend them highly enough. I am not intending to move in the near future, but I wouldn't hesitate to use them again. Thanks Guys.
Kath Β· 7 June 2021
Agent replied Β· 7 June 2023
Thank you Kath for the 5 star review!
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5/5
GoogleBen, Gail and Theresa have been fantastic. Very professional and proactive. We have made a good relationship especially with Ben Willis who has kept us in the loop honestly and has been patient and responsive. The price was reasonable and we wouldnβt hesitate to recommend the company to buyers and sellers.
Andrea Β· 14 December 2025
Agent replied Β· 14 May 2026
Thank you for your kind review! We're delighted to hear Ben, Gail and Teresa provided professional, proactive support. We're especially glad Ben kept you updated throughout. We truly appreciate your recommendation!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.