Trusted Agent profile

Shefflets reviews

4.3

★★★★★ Great

183 reviews across 3 platforms

953 Ecclesall Road, Sheffield S11 8TN

Shefflets's Sheffield office at 953 Ecclesall Road is rated 4.3 out of 5 across 183 reviews on three platforms, including 146 Google reviews rated 4.3. Checked 9 October 2026.

Google logo

4.3 / 5

146

Reviews on Google

This office

Yell logo

4.8 / 5

32

Reviews on Yell

This office

Trustpilot logo

5

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

Thanks for managing my tenancy in an excellent and professional manner for the last 2 years. Happy to say my first experience with a private landlord was good due to the responsive and professional service offered by the team at Shefflets. Repairs dealt with quickly and the team are always friendly and courteous.PositiveResponsiveness, Professionalism

Ms · 17 June 2021

Agent replied · 16 June 2024

Thank you for the fantastic review, the Shefflets and Sales team really appreciate it.

5/5

Yell

Shefflets Review

Shefflets have managed my property since 2010 during which time it has been continuously let with minimal void times between tenancies. All legal and letting processes are done properly and by the book including: Referencing; Deposit Protection; Inventory; end of tenancy checkouts and as a result I have never had a problem with a tenancy. All of the team at Shefflets are friendly and helpful.In summary (and I am not easy to please) these guys are the Rolls Royce of Letting Agencies, they set the standards that others should aspire to!

TrevorP-188 · 3 May 2022

5/5

Google

I have used Shefflets for over 10 years to let our portfolio of properties. Everyone who works their are professional and always on the ball with the latest up to date legislations. I do not know what I would do with out them. Great value and very quick with communication.PositiveQuality, Professionalism, Value

Claire · 26 August 2021

Agent replied · 16 June 2024

Thank you Claire!! Wow, over 10 years...seems like 2 minutes!! Really appreciate the great review!

5/5

Google

Excellent service and support. It was much easier doing all the paperwork online and still very thorough. Completed quickly and on hand for any questions along the way. Thanks.

Tracy · 19 December 2023

Agent replied · 16 June 2024

Thank you for the fantastic review. Merry Christmas from The Shefflets Team.

5/5

Google

Thank you Shefflets for an outstanding service to us as landlords. You have offered a truly managed service which was essential for us as we do not live in the area. Shefflets looked after our property and tenants, always supplied information when needed and offered just the right amount of contact with us as Landlords. Thank you!

Charlotte · 17 June 2020

Agent replied · 16 June 2024

🙌🙌 …

5/5

Google

We have stayed in one of their properties for just over two years and we have always found the staff to be very responsive. We can easily raise any maintenance issues through the website and get a quick response to these. Overall they have been very accommodating/helpful to us as tenants.PositiveResponsiveness, Professionalism

Sabatina · 17 June 2021

Agent replied · 16 June 2024

Thankyou so much for this amazing review! It was our pleasure to have you as tenants!

5/5

Google

February 2022: Shefflets is punctual and responsive every time we needed them. Had teething issues with homeshift when we first moved in but since then it’s been great. I don’t think they use homeshift anymore anyway. Caring and unbiased agent. Would definitely recommend.

Petros · 17 June 2022

Agent replied · 16 June 2024

Good Afternoon,thank you for the glowing review. The team really appreciate such fantastic feedback. Thank you, kind regardsTeam Shefflets

5/5

Yell

Definitely recommend Shefflets/Sheffsales

We have dealt with both Shefflets and Sheffsales, the former in 2019 when we were looking for a place to rent in Sheffield, and the latter in 2021 when our landlord sold the house were renting through them, and we also chose to sell a property we owned through them. On all occasions they were great to work with: friendly, understanding, flexible, helpful, full of good advice, and sympathetic when (through no fault of theirs) things didn’t go quite the way we were hoping. Their realism is a strength, as is their detailed local knowledge and the small size of their (very dedicated) team, which made communication easy. We definitely recommend them and would certainly use them again if we needed to rent or sell.

MarkR-1586 · 19 September 2021

5/5

Google

Very professional and responsive firm who look after their clients and got my housing done in a timely manner. Would recommend anyone who’s house hunting or to rent to hot though these guys as they offer a quality service.PositiveResponsiveness, Quality, Professionalism

Abdul · 26 August 2022

Agent replied · 16 June 2024

Thank you Abdul, thats a great review for our services. I hope you enjoy your new home. Kind regards Shefflets and Sales.

5/5

Yell

Excellent Business

I was new to renting out a property and found Shefflets exceedingly helpful in the whole process of finding and managing tenants. They were quick to respond to issues that I had and sorted things out efficiently. They do listen to people and reply promptly to emails which is refreshing. When I decided to sell the property they provided an excellent service when setting up the sale details and managing the process from beginning to end. Olivia chased up those concerned when there were hold ups and was, I think, the person most responsible for getting the sale over the line.

Pbell7 · 19 August 2021

4/5

Google

I have been using Shefflets for over 10 years for renting properties in Sheffield. They are a lovely team. I find them to be professional, responsive and willing to work with you in many ways. Whether that's updating you in new legislation or simply finding solutions to problems.

Tara · 17 June 2021

Agent replied · 16 June 2024

Thankyou for that fab review! Here’s to the next 10 years

1/5

Google

Give this firm a miss! Applied to rent a flat, filled in the forms and they didn’t even have the decency to tell me, my application was turned down. Just found out because I saw someone else moving into the flat.

Roger · 17 June 2022

Agent replied · 16 June 2024

Good Morning Roger, Thank you for your review. I understand your frustrations that you did not secure this property. As mentioned on numerous occasions on the phone, this property was extremely popular and had a number of applications. Not sure why you feel you have not received the email to say you have been unsuccessful? Did you check your spam folder?,but it was sent. The team wish you all the best with your continued search. Kind regards Shefflets and Sales

5/5

Google

An absolutely fantastic service throughout. As a tenant Shefflets staff have helped me move in from start to finish and the process was seamless. Highly recommend their services and professionalism.

James · 17 June 2023

Agent replied · 16 June 2024

Hi James, Thank you for the great review. The team really appreciate the feedback. Kind Regards Shefflets

5/5

Yell

Landlord´s review of Shefflets

I have been using Shefflets to rent my property for nigh on 13 years now. And they are a truly excellent and professional team. I have never once had any issue with them at all. As I live abroad I find they are one of the most communicative teams around, which is a great relief for me. I am instantly informed of any rental changes, or issues regarding my property. Aside from their tremendous work ethic, they are also a fun team to be linked to and they do have a great sense of humour, which is lovely as it makes you feel you are much more than just a landlord client to them.

AshishS-20 · 15 January 2021

5/5

Google

Couldn't be happier with the service I received from the team at Shefflets, they made the process of moving into my new place easy and pleasant. I had a couple of small repairs that needed sorting and when reported they were dealt with really quickly. Would definitely recommend. Thanks again!

Andy · 17 June 2020

Agent replied · 16 June 2024

Thankyou so much for that great review. The staff really appreciate the positive feedback.

5/5

Yell

Fantastic transparent agency

Fantastic agency to work with! It is my first experience of being a landlady (exciting!) and they have guided me through each step of the way. Very transparent and super friendly team, you interact with the same few people all the time so you get to know them quite well. They are prompt with arranging maintenance work on your behalf (useful if you don't actually live in Sheffield) and the quotes are reasonable. Overall would definitely recommend and will most likely stay with them for as long as I rent out my place! :)

AlexandraM-114 · 17 November 2020

5/5

Google

Out of all the letting agencies I've rented with in Sheffield this has been the best one, the team are really helpful and were responsive throughout the whole process. They have made moving house so easy and I would highly recommend them!PositiveResponsiveness, Quality, Professionalism

Emma · 26 August 2021

Agent replied · 16 June 2024

Thank you Emma for that incredible review! All of the team are delighted to receive such great feedback.

5/5

Google

Yet again Shefflets surpass them selves letting my apartment with only 8 days of down time! This will be my 10th year using Shefflets and while I have had some occasional challenges these have always been rectified to my satisfaction. This is defiantly the go to agency in Sheffield!

Tim · 17 June 2020

Agent replied · 16 June 2024

Thankyou so much for that great review. The staff really appreciate the positive feedback.

5/5

Google

Usually quick to respond, and everyone I’ve spoken to has been friendly and helpful.

T · 17 April 2024

Agent replied · 16 June 2024

Good Morning, thank you for the 5 Star review, we are glad you are satisfied with our service. Kind Regards The Shefflets Team.

1/5

Google

As tenants, who have always paid our rent on time and maintained the property as if it was our own. We've found Shefflets treat their tenants with contempt, and are needlessly aggressive. We've found our experience with them isn't unique and would recommend caution, there are plenty more reputable agents in town.

Netcore · 18 June 2018

Agent replied · 16 June 2024

Hi Support, Thanks for taking the time to review. I am very concerned about your comments and would like to discuss the situation personally with you to see where we can help. Please could you either disclose who you are or contact me directly so we can get a resolve. Simon@shefflets.com 01143217777 “Hi, Support, We take these matters very seriously, unfortunately , we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours , we would like to investigate this issue further, please contact Simon Tillyer immediately at info@shefflets.com so that we can resolve this issue immediately.”

5/5

Google

We have lived at our rented property for a few years now. And we don't have one bad word to say about Shefflets. They're organised, always on top of updates in the house that need to be done (boiler checks) etc.PositiveResponsiveness, Professionalism

Daniel · 26 August 2021

Agent replied · 16 June 2024

Hi Daniel, thank you for that awesome review!

5/5

Google

Sheffets staff have been excellent managing my property over the past 3 years- a very professional and speedy service. I live abroad so really appreciate their dealing rapidly with any issues that have arisen. I highly recommend Shefflets and their friendly staff.PositiveResponsiveness, Professionalism

Mike · 17 June 2021

Agent replied · 16 June 2024

Thanks Mike! It is our pleasure to deal with quality landlords like you!

5/5

Google

I have been very impressed with the way that SheffLets have handled the management of my property. They found tenants in less than a week, the move in process was smooth and they manage the property effectively in collaboration with other local businesses. Would highly recommend.

Rebecca · 17 June 2020

Agent replied · 16 June 2024

Thank you Rebecca for writing such a lovely review, we are glad to hear you are happy with the service we provide.

5/5

Google

I changed from another letting Agent to Shefflets and they have been fantastic. They respond very quickly to any queries and whenever a property becomes vacant they seem to be able to find a tenant very quickly. The staff are very friendly and efficient and I can recommend them highly.

Andrew · 18 June 2018

Agent replied · 16 June 2024

Thankyou very much Andrew for this great review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Shefflets's Google reviews

Questions about Shefflets

How many reviews does Shefflets have?

Shefflets's Sheffield office has 183 reviews across three platforms: 146 on Google, 32 on Yell, 5 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Shefflets's rating?

Shefflets is rated 4.3 out of 5 across all 183 reviews, and 4.3 out of 5 on Google from 146 reviews, checked 9 October 2026.

Where is Shefflets's Sheffield office?

Shefflets, 953 Ecclesall Road, Sheffield S11 8TN.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.