Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTerrible
Terrible, the council continue to persue their dubious policy in relation to their contract with Amey to fell healthy, much-loved trees, ignoring the strength and feeling of public opinion who will almost certainly vote current leaders out in the next election. Using shock tactics to drag residents out of bed at 4 or 5am in the morning in order to do so, and seriously contemplating felling healthy trees planted as a living memorial to local boys who gave their lives in WW1 is utterly shameful and disgraceful.
DR · 25 August 2017
★★★★★ 1/5
Trustpilotwhat a dump of a city
what a dump of a city. Road system is a labyrinth of poorly marked bus lanes and really poor situated hotels designed this way i suspect to maximise traffic fines from visitors. I will never recommend this once great city to anyone based purely on the greed of the council.
Trev · 14 September 2023
★★★★★ 1/5
TrustpilotBeen waiting for someone to come to see…
Been waiting for someone to come to see my boiler as I already on Thursday the 30th and I am still waiting today on the 2nd of December 22 this is supposed to be a 24-hour call-out I am cold I have no hot water and no heating personally I would not give him a star at all
Glynn · 2 December 2022
★★★★★ 1/5
TrustpilotTried to call Sheffield City Council...
I called today to speak to someone about cancelling my council tax. I spent 27 minutes on hold and then it eventually started ringing, and then I was immediately cut off! A total waste of time - I'm not surprised to see such terrible reviews here!
Matt · 17 April 2023
★★★★★ 1/5
TrustpilotExtremely bad.
Extremely bad.I am attempting to sort out a council tax. Sent them proof that I wasn't in the address therefore not responsible for the times they are stating. Have recieved no further correspondence. Can't get through to anyone and bow they have sent bailiffs. All for an error on their part
DejaunMK · 24 August 2022
★★★★★ 1/5
GoogleAnything the council does it to line its own pockets at the expense of the residents it is supposed to serve, selling off public car parks, secret deals with the Chinese, Charging residents to drive their cars, constantly increasing council tax.
It all just stinks.
Dan · 26 March 2023
★★★★★ 1/5
TrustpilotSheffield city council think it's…
Sheffield city council think it's Palestine, they are hiding my child abuse because my father died from a train suicide IT'S NOT PALESTINE!! With reference to Julie dore ex MP being kicked out and chief of South Yorkshire police Paul broadbent hanging himself, serves you right!! It's not Palestine!!
Mansoor · 18 October 2022
★★★★★ 2/5
TrustpilotI run a local business in the City…
I run a local business in the City Center.
Xoxoxosuzy · 9 February 2025
★★★★★ 1/5
TrustpilotTerrible
Entered a bus gate for a moment, it was not obvious and was not sign posted clearly. I soon corrected this mistake and left the road on a side street. They still decided to enforce a £30.00 fine for this. They put up the monthly rates on tax also and you see nothing from it. Awful!
Danny · 16 September 2021
★★★★★ 1/5
TrustpilotAfter 60min phone call wait they hung up the phone on me
After 60 full minutes of waiting on the phone to speak to an advisor regarding some disability adjustments needed for housing I was hung up on. I use an app, and it let me know that I was hung up on and I have a screenshot of it.Terrible service.
Andymch · 27 June 2022
★★★★★ 1/5
Trustpilotincompetent, badly run and lazy
incompetent and incapable of answering the phone. lots of info about treating their staff with respect and them trying to answer your important call. but they wont actually answer. too busy checking their gold plated pension forecast to work efficiently.
Darth · 17 May 2023
★★★★★ 1/5
TrustpilotI would give zero if possible
I would give zero if possible. It seems sheffield city council give a licence to dig up roads remove trees, but when it comes to repair of our culdisac they don't own the land...
SHAUN · 18 October 2023
★★★★★ 1/5
TrustpilotMost incompetent council ever
Most incompetent council ever, allowing multiple road closures and works at the same time causing horrendous delays for people trying to get home. Why we pay council tax to them is a total mystery
Anthony · 12 July 2023
★★★★★ 1/5
TrustpilotWould give [-5] if possible.
Fifty · 10 January 2025
★★★★★ 1/5
TrustpilotI’ve been on hold for two hours ringing…
I’ve been on hold for two hours ringing Sheffield council tax ,it’s now five mins to 5 and will get cut off .Received a letter had today to respond the 8th other wise some actions .Very poor customer service Sheffield council.
M · 8 March 2022
★★★★★ 1/5
TrustpilotHow are they unable to answer the phone…
How are they unable to answer the phone - its basics !
Sally · 21 June 2024
★★★★★ 5/5
TrustpilotAt Sheffield kids education department
Abid · 11 July 2024
★★★★★ 1/5
TrustpilotBeen sat on hold for 1hr and 45 mins so…
Been sat on hold for 1hr and 45 mins so far waiting for someone to answer my call!I understand waiting but this is ridiculous
Megan · 30 March 2023
★★★★★ 1/5
TrustpilotWorst service ever!!
Worst service ever!!! Waiting over an hour to get through to someone. Still waiting
Shoukat · 24 August 2023
★★★★★ 1/5
Trustpilot30 minutes later and still in a queue…
30 minutes later and still in a queue to speak to someone. I wouldn't reccomend sheffield city council as it seems they've all slow at answering calls.
Anonymous · 13 April 2022
★★★★★ 1/5
TrustpilotAbomination
When you face the Lord and Saviour Jesus Christ.
Peesed · 15 November 2023
★★★★★ 1/5
TrustpilotUtter disrespect for people and their time!
I just spent 4 HOURS on hold to set up council tax just to be hung up on!! Is this some kind of joke?!
Ulauola · 25 April 2022
★★★★★ 1/5
TrustpilotWhat a joke...phone at 7.45am Saturday…
What a joke...phone at 7.45am Saturday morning No heating.. No hot water.. Because its summer you can do without phone back Monday.
Warren · 26 June 2021
★★★★★ 1/5
GoogleTry to deliver a letter and they react like you set light to their entire family and tried to offer them a marshmallow you toasted over the smouldering corpses. …
Just · 16 April 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
