Reeds Rains, Sheffield reviews

★★★★★ 5/5

Google

Kieran was so helpful with every updates and quires I had.

Pravin · 8 December 2023

★★★★★ 5/5

Google

This has been the best Estate Agents I’ve been to - Kieran helped myself and my partner to find a great wheelchair accessible flat and was super helpful every step of the way with any questions we had. He made the process feel easy and quick. I would give 6 stars if I could!

Cairan · 21 March 2024

★★★★★ 5/5

Google

We found all staff at Reid’s Rains very helpful. They were able to help with our queries and did their best to provide assistance when required. All staff members in each department kept us updated on as the sale progressed both with phone calls and emails. We would highly recommend their services. David and Nuala Hennessy

Nuala · 2 February 2024

★★★★★ 5/5

Google

I've had a very good experience so far with Reeds Rains in Sheffield, where they were very understanding of my individual situation and were very quick to make it easy for me to start letting with them. Claudia Brady took care of my tenancy process and she has been very good in keeping in touch and keeping me updated. This should be a good marker to the experience I hope to have over the coming 12 months with this letting agency.PositiveResponsiveness, Professionalism

Cristian · 24 October 2021

★★★★★ 5/5

Google

Lisa has been so helpful and has responded to me quickly and efficiently.

Hollie · 9 October 2023

★★★★★ 5/5

Google

Keiren is really supportive.Thank you for the assistance.

Anna · 30 January 2024

★★★★★ 5/5

Google

Jess has been absolutely brilliant through the whole process of finding our new flat, we're beyond grateful! Everything has been made as easy and stress-frees possible for us. Thank you

Georgie · 6 February 2022

★★★★★ 5/5

Google

Sales team Lisa and her colleague Lynden were outstanding. Very Professional and very helpful. Would highly recommend. Many thanks guys 🙏

Mehmet · 6 February 2023

★★★★★ 5/5

Google

I bought an apartment from Reeds Rains. From viewing till completion I have to say they are very professional and responsive. As buying a property will have many parties involved in, for me I do feel solicitors are a big headache to deal with. The branch manager, Lisa, helped me from the very beginning till the end, not only about small things, but also dealing with both side solicitors. I want to say big thank you ~

Silvia · 9 February 2022

★★★★★ 5/5

Google

He has good knowledge of the job and offered practical tips regarding how to sell my apartment and if a mortgage could be secured for it.

Gabriel · 1 May 2025

★★★★★ 5/5

Google

Kieran is nice and friendly. Always response quickly. 👍👍👍 …

Sam · 8 November 2023

★★★★★ 5/5

Google

Hello, everyone am short of words right now, I just got a beautiful apartment through Reed Rain, and my main contact there is Mr Olly, and his other female colleagues, the way they respond to each phone call amaze me, always sounding happy and they were so professional all the way, I"l recommend them anyday anytime, it's my first time using them as agent and I beat my chest they did beautifully well, so what are you waiting for keep ringing in and they will get your house issue's sorted for you. Precious&Segun IbitolaPositiveResponsiveness, Quality, Professionalism, Value

Precious · 20 June 2021

★★★★★ 5/5

Google

Skye was really helpful and very friendly. Went above and beyond to show me additional properties she thought I would like. Really professional and welcoming service. 5* Thank you :)PositiveResponsiveness, Quality, Professionalism

Rose · 20 June 2021

★★★★★ 5/5

Google

To be honest, probably the most helpful and kind team of agents I've spoken to. I've been renting for over 7 years now, each year I get a new place live so I've delt with my fair share of agents. Lisa in particular has been super helpful in making sure the process goes smoothly and offered additional apartments to view in which one of them I decided to go with. The team seems to be organised and eager to get work done. I hope this level of professionalism continues once I've got the keys! AlexPositiveResponsiveness, Professionalism

Alex · 20 June 2021

★★★★★ 5/5

Google

Good communication throughout the process and quick to find us a new tenant. Claudia is always very responsive, pleasant to deal with and helpful. Couldnt ask for more.

Shirley · 6 February 2022

★★★★★ 5/5

Google

Reeds rain were great in finding me an apartment for my boyfriend and I. Lisa was very professional and quick to respond to emails and queries. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Ellie · 20 June 2021

★★★★★ 5/5

Google

Great Service when it comes to selling properties. Very proactive and found a buyer within 3 weeks for our last sale! Highly recommend Lisa and the team!

Claire · 6 February 2022

★★★★★ 5/5

Google

Excellent customer service from Lisa and her team at Reeds Rains; our purchase ran smoothly thanks to the team and their excellent liaising between ourselves, the vendors and the solicitors. Very happy with the service that they provided!

Matthew · 7 February 2019

★★★★★ 5/5

Google

From the start of looking for a rented apartment through to moving in, I cant fault Shaunna. She responded to an email where no other letting company did. Trying to sort this out 180 miles away was challenging but it was generally smooth with the odd hiccup which was resolvable. I am incredibly impressed with everything she did to make the transition as smooth as possible.

Sarah · 9 February 2023

★★★★★ 4/5

Google

many Thanks to Ms Rhea for her professionalism and her patience. definitely will recommend Reed Rains Estate.

Clovis · 13 March 2023

★★★★★ 1/5

Google

Tenant for 2 years, moved out recently in Aug. Would actively avoid them in the future. As mentioned by a reviewer below, I find that there are too many departments within the company with breakdown in communication between them. When problems arise, it's always 'this is not under us, please ring/email someone else'. Here's a few issues I've had: - Deposit amount reduced on certificate (due to new regulations) but actual amount not returned until few months later after sending a few emails - Told that I would be charged a 'cleaning' fee for things like cooker hood which was clearly noted as unclean on the original inventory. When pointed out it was unclean when I moved in, was told that it was still my responsibility to hand it back clean, regardless of the state it was in before. Presumably previous tenant was also charged a 'cleaning' fee but not sure where this went to as no one did additional cleaning when I moved in. - No news on returning of my deposit for 3 weeks after moving out, had to raise a dispute and finally received my deposit back in full. - Had a maintenance issue (reported via their online portal) that caused an incident in the flat and when feedback to the branch, response was they had no record of the maintenance issue online rather than we'll find out what went wrong. Chased up other maintenance issues reported the same way and was told by the maintenance team via phone that the online portal was not reliable and I should ring everytime. I stayed due to the location and general condition of the flat. Now that I've moved out, I would never use this agency again and would not recommend them to anyone. Tip: Unless your curtains look like they've been freshly laundered, always ensure any marks/stains/dust/discolouring is reported in the inventory or they will charge you for curtain cleaning as well.

E · 6 February 2021

★★★★★ 5/5

Google

Kieran at Reeds Rains has been nothing but helpful and has done everything he can to make the process of obtaining a rental property as stress free as possible. He has answered all my questions and been quick to reply. The whole team at Reeds Rains have been so helpful and understanding - I highly recommend!

Emma · 8 November 2023

★★★★★ 5/5

Google

James is a top lad, very helpful and has great knowledge. All questions answered thoroughly and in as much detail needed for a myself being a first time buyer. Would definitely recommend James/Reeds Rains to all buyers.

Jack · 7 February 2019

★★★★★ 5/5

Google

Claudia and her colleague were extremely helpful. Everything was done with such quickly and efficiently, couldn’t be happier with their servicePositiveResponsiveness, Quality, Professionalism

Miracle · 20 June 2022