Reeds Rains, Sheffield reviews

★★★★★ 5/5

Google

Had a great experience buying our first home with Reeds Rains Sheffield - Tom has been looking after the purchase for us and has been absolutely fantastic. As first time buyers, it can be daunting and confusing knowing what to do and who to contact and Tom really helped to make that process easier for us. He was always really quick to help whenever we phoned up with questions too, which gave us huge peace of mind throughout the whole process. Couldn’t recommend these guys enough!

Benjamin · 11 January 2020

★★★★★ 5/5

Google

Augustine was absolutely amazing with helping my self and my housemate sort out our new flat. Not only did we get great customer service from reed rains we where also able to get our flat within a few weeks of viewing it.

Joe · 20 May 2024

★★★★★ 5/5

Google

Augustine was amazing throughout the whole process of finding my new flat. Communication was excellent and everything was made so simple and smooth with his help. Very friendly and professional throughout, despite being a Chelsea fan. Thanks Augustine!

Jessica · 25 July 2024

★★★★★ 5/5

Google

I went for viewing with David and I have to say he is really welcoming , friendly and has all the information that any tenant would require to know. Contrary to my other experiences in Sheffield with letting agents David was really nice.

Rafia · 20 April 2024

★★★★★ 5/5

Google

Had a great experience buying our first home with Reeds Rains Sheffield - Tom has been looking after the purchase for us and has been absolutely fantastic. As first time buyers, it can be daunting and confusing knowing what to do and who to contact and Tom really helped to make that process easier for us. He was always really quick to help whenever we phoned up with questions too, which gave us huge peace of mind throughout the whole process. Couldn’t recommend these guys enough!

Ben · 10 February 2019

★★★★★ 5/5

Google

Working with this team an absolute pleasure. James and Lisa were more than helpful throughout the daunting process of buying a house, as being a first time buyer this was a scary thing and did I not come in with a complete set of knowledge. They both strived to get me the best deal possible and making sure that the unit i was purchasing was up to scratch and to specification. Both James and Lisa worked to the upmost professional standard and conducted every part of the process to an excellent degree. They managed to do all this with an amazing friendly atmosphere, making me feel extreme welcome and well cared for. I could not recommend them enough to both first time buyers and other alike, a professional and enjoyable experience.

Zak · 7 February 2019

★★★★★ 5/5

Google

Kerry was extremely helpful throughout the entire process. She was able to recommend viewings based on my preferences and guide me through the steps very quickly. Kerry, and the rest of her team, are very responsive both before and during the tenancy and are available to help whenever I have a concern which makes moving to a new home / city much more comfortable. Thanks to Kerry and all her team for helping me move into a new home smoothly!

Rory · 7 February 2019

★★★★★ 5/5

Google

I had some issues, which were down to a property management company, not reeds rains responsibly, but so far the issues appear to now be resolved and a solution has been provided.

Paul · 24 March 2026

★★★★★ 5/5

Google

I instructed the team to sell my property. The next day a photographer arrived to take photos, the next day my property was listed and then within five days i had five viewings and sold my property. Very efficient and friendly service from all the team with a can do attitude. Highly reccomend Lisa and her team. Thanks again.

Luke · 9 February 2023

★★★★★ 5/5

Google

Augustine has made the whole experience of letting my property through Reeds Rains easy and given it a personal feel. He has been easy to contact and always exceptionally helpful

Angela · 14 March 2026

★★★★★ 5/5

Google

Just started renting with Reeds Rains, and have had Augustine mainly sorting out my rental. He has been such an amazing help in my move which from the first call about the property to the move in date, was seven days. He’s super on the ball and very helpful. Highly recommend going with Reeds Rains, all the staff I came into contact with seemed absolutely lovely and personable, which is just what you need with such a stressful life event. They also respond very quickly when you have any questions or confusion about anything, really taking the weight off.

Lulu · 25 July 2024

★★★★★ 5/5

Google

We had an incredibly long and drawn-out move but Lisa was very understanding, kind and patient with us, keeping us updated every step of the way as well as offering helpful advice to keep things ticking along. My partner and I are so grateful for her support through the process and would definitely recommend using Lisa and Reeds Rains. Thank you so much!

Sam · 9 February 2022

★★★★★ 5/5

Google

Superb service from Augustine! Not only did they show us around the property, but he also went the extra mile by handing over the keys to us. Highly recommend!" ⭐

Vivian · 14 February 2026

★★★★★ 5/5

Google

Reeds Rains is a great Estate Agent in Sheffield. They always reply to my message quickly. They provide excellent, and they processed my application in only 2 days. Rhea is a very helpful consultant, she handles all of my requirements timely and professionally! I highly recommed you choose Reeds Rains when you move into Sheffield.PositiveResponsiveness, Quality, Professionalism, Value

Gen · 20 June 2022

★★★★★ 1/5

Google

Awful experience as a tenant with them. The "Lettings Manager" was rude, late to multiple appointments, and had absolutely awful communication - straight up ignoring emails for weeks. I'd been released from my contract early but was still liable and paying (so it was my flat to use) until the new tenant signed a contract. NO ONE TOLD ME that the new tenant had moved in. I still had some personal belongings there and still had a key - so I had access and was paying whilst someone else was moving in. Awful experience and felt like there was no management or communication. Very glad I don't need to rent again, if I ever do - avoiding them.

El · 5 June 2024

★★★★★ 1/5

Google

Changed from five stars to one star for reasons of conscience. They asked me leave a five star review, I obliged. Then I travelled from my new place in Leeds specifically to clean up to a responsible standard, which took several hours. They then emailed me telling me that because I had not returned a key card that ordinarily costs £5 to replace, they would be keeping my £400 deposit. I said whatever because I was moving on and excited to be starting uni. Needed to rectify this. Couldn't leave those five stars up after one-starring my current letting agent for what is arguably a lesser reason to do so. Will attach pics of how the place looked after my clean-up job. Response to Reeds Rains: Do you think it's fair to declare that you'd be keeping £400 of my money because of a lost key card, which, once again costs £5 to replace? I gave my consent for you to keep the deposit because I couldn't be bothered to argue back and forth. You had already declared that you'd be keeping the deposit despite the thorough clean up job shown in the pics. Don't talk to me about fair.

Gethin · 5 June 2024

★★★★★ 5/5

Google

We reached out to Robyn with a property that needed work to get it to a renting standard again. Robyn put is in touch with a fantastic handyman who did every job that was needed. Robyn took time to explain details of what Reeds Rain can offer, was fully available to answer my questions about the terms and conditions. She was friendly and approachable throughout the whole process. We enquired with another letting agent and chose Robyn due to the extra lengths she went to for us. It took very little time for the property to be tenanted. We are delighted to be a few months into letting with tenants though Reeds Rain.

Niya · 22 May 2024

★★★★★ 5/5

Google

The team works efficiently and had offers secured in a short period of time. Shout out to Augustine, Lisa and Kieran for the hard work! Looking forward to secure more deals together!

Minnie · 20 May 2024

★★★★★ 5/5

Google

Thank you Lisa Sharp for all your help and the service provided throughout the years from renting the property to selling the property and for being very efficient & professional. Wising all the best for your future ahead. Pravin

Kastur · 11 December 2023

★★★★★ 5/5

Google

Lisa and her team have provided an excellent service in helping me with the purchase of a flat for rental purposes In the Sheffield area. They have been consistently proactive and helpful throughout the whole process which has not been without its share of bumps in the road. Always professional and friendly - I would recommend them in a heartbeatPositiveResponsiveness, Quality, Professionalism

Jacqui · 20 June 2021

★★★★★ 1/5

Google

One of the top worst agency I have seen in Sheffield. They are all fraudsters, they have a process to rob money from people and in the end they say that the money isn’t refundable. I had every single proof that my money 220£ were refundable but yet they argued about some proofless points which they never mentioned anywhere. If you go to this agency you are simply gonna loose your money. I would never ever suggest anyone, in fact it will be best if this agency shuts down. No business runs for long on Cheating and robbing.

Arcot · 20 April 2024

★★★★★ 5/5

Google

Reeds have been excellent throughout the entire process, and the team, in my view, went above and beyond. I have no hesitation in saying that. …

Jimi · 14 February 2026

★★★★★ 5/5

Google

We would really like to thank Jess which was very patient with us and provided us all the help an human can offer to move us in faster. Highly recommend the agency and the team. Very friendly and very professional. Definitely an agency that worth dealing with. Thank you.

Benoni · 6 February 2023

★★★★★ 5/5

Google

This place is truly amazing!! Full of good trustworthy people. A massive shout out to Lisa Sharp, Augustine Mulenga and Robyn Jackson. Made my day on Tuesday xx

Rebecca · 25 June 2024