Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have recently rented a property through Reeds Rains, I have had the best experience and communication from Shaunna on the team she has been very responsive and quick when supporting me with queries and has always been at the end of the phone for help. I highly recommend. Thank you so much ☺️☺️PositiveResponsiveness
TESSA · 20 June 2022
Agent replied · 19 June 2024
What a lovely review, thank you so much. I am so pleased that you were looked after well by Shaunna
★★★★★ 1/5
GoogleI would strongly advise that you avoid this company at all costs. They are very unprofessional and try and charge you fees when they have not provided a service.
Jawad · 20 May 2024
Agent replied · 19 June 2024
Thank you for your feedback. We are truly sorry to hear about your negative experience. At Reeds Rain, we strive to provide professional and transparent services to all our clients. We take your concerns seriously and would like to investigate this matter further to ensure it is resolved appropriately. Could you please contact our office directly so we can discuss the specific details of your situation and work towards a satisfactory resolution? Your input is invaluable in helping us improve our services.
★★★★★ 4/5
GoogleI was supported by Claudia in securing a lovely property and she was very helpful and professional throughout. The only constructive feedback is that Reed Rains could perhaps seem better prepared for dealing with tenants coming from abroad. It would have avoided a lot less stress and strife for both of us.PositiveResponsiveness, Professionalism
Samuel · 20 June 2022
Agent replied · 19 June 2024
Thank you for your review. As a City Office we deal with a wide range of international tenants and the requirements for Right to Rent have now changed, unfortunately we do need Share Codes and ID prior to tenants being added to any tenancies. Once your partner is ready do let us know and we can make any amendments.
★★★★★ 5/5
GoogleBeen looking for a place for a bit and Reeds Rains have been spectacular. I’ve mostly been dealing with Gus and Kieran who have both been spot on and continue to help me. Would definitely recommend
Tom · 8 December 2023
Agent replied · 19 June 2024
Thank you so much for your kind words! I'm thrilled to hear that Gus and Kieran have been able to provide you with such stellar assistance in your search for a new place. At Reeds Rains, we strive to make the property search process as smooth and enjoyable as possible, and it's wonderful to know that our team members have been able to exceed your expectations.
Your recommendation means a lot to us, and if there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help!
★★★★★ 5/5
GoogleSuper fast replies and very helpful for getting me moved into my new apartment. 5 stars for the whole team who helped me out.
Libi · 25 July 2024
Agent replied · 23 October 2024
Thank you so much for the 5-star review! 🌟 We're thrilled to hear that our team was able to assist you quickly and effectively in moving into your new apartment. If you need anything else, don't hesitate to reach out. Welcome to your new home! 🏡😊 …
★★★★★ 5/5
GoogleI met Mr. Tom Plant on a number of viewing properties in Sheffield. I have found Tom was very helpful and friendly. Eventually after months of searching suitable property I have secured a property in the city centre for purchase. Thank you, Tom :)
Sleeping123CAT · 6 February 2021
★★★★★ 5/5
GoogleI had a wonderful talk and really felt listened to. I know that if something comes up, this gentleman will help me find something so glad I called.
Gary · 20 April 2024
Agent replied · 19 June 2024
What a lovely review, thank you so much for taking the time to review our service, we appreciate it
★★★★★ 5/5
GoogleExcellent sales service. James Holding has provided a great service over the last couple of years helping to sell my flat. He has gone the extra mile at every opportunity. He would definitely be the first point of contact if I were to buy or sell again in Sheffield. Thanks James!
Tom · 7 February 2017
★★★★★ 5/5
GoogleExcellent sales service. James Holding has provided a great service over the last couple of years helping to sell my flat. He has gone the extra mile at every opportunity. He would definitely be the first point of contact if I were to buy or sell again in Sheffield. Thanks James!
Tom · 14 November 2016
★★★★★ 1/5
GoogleLisa, a female employee, is not responsible at all. No news after promising to call me to confirm the time of viewing a house!
Xuechen · 18 June 2024
Agent replied · 19 June 2024
We are sorry to hear this, can you confirm which property you wanted to view please? 0114 276 3252
We have checked our database and email enquiries and have no-one of the name above looking or having enquired. Do please contact us.
★★★★★ 5/5
GoogleThanks to Lisa in particular!
Katie · 6 February 2022
Agent replied · 6 February 2024
Thank you Katie, look forward to helping you again in the future
★★★★★ 5/5
GoogleAn excellent Estate Agent in Sheffield. They processed my application within days (as opposed to an expected "few weeks" by other agents). If you are lucky to get Rhea to handle your application, you can rest assured. To top it off, the flat is spectacular. Thanks again Reeds RainsPositiveResponsiveness, Professionalism
Cyriac · 20 June 2022
Agent replied · 19 June 2024
WOW what an amazing review, Rhea was delighted with your comments, we hope you love your new home :)
★★★★★ 5/5
GoogleVery professional and kept myself informed along the process. I was particularly impressed with Augustine who was wonderful to work with.
Louise · 25 July 2024
Agent replied · 23 October 2024
Thank you for your kind words! We're glad to hear that you found our service professional and well-communicated throughout the process. It's especially rewarding to hear your praise for Augustine. We'll be sure to share your compliments with him. If you need any further assistance, feel free to reach out. Welcome to your new home!
★★★★★ 5/5
FacebookI don't believe in luck, I believe in trust and understanding, I've been with Mrs SHEILA BRATTON for some YEARS and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few years and I'm expecting yet another payment from the broker. Scammers are everywhere but to find a reliable trader like Mrs SHEILA BRATTON is not an easy task and my advice for you all is to come over and join her. Contact her email: sheilabratton354@gmail.comWhatsApp: +1(510)224-4372
Henry · 1 August 2022
★★★★★ 5/5
GoogleThey were able to help get a quick sale to the value that i wanted. Nice and friendly staff at the office.
The only slight issue was that it took a while for me to get any feedback on how the viewings went.
Matthew · 6 February 2023
Agent replied · 6 February 2024
Thank you so much for taking the time in leaving a review for us. Also thank you for letting me know about the viewing feedback I shall ensure that this is monitored.
★★★★★ 5/5
GoogleMy experience with Reed rains was super good because of agents Olly Knell, He was being very nice and patient with my process applying for the flat, as an international student with language barrier he has paid a lot of patient explaining all the document signed and etc. Thank you so much for the help!PositiveResponsiveness, Quality, Professionalism, Value
Alice · 24 October 2020
Agent replied · 6 February 2024
Hi Alice, thank you for your lovely review, I shall pass on your thanks to Olly. We hope that you have settled in well and that you enjoy living in Sheffield. Do pass on our details to any friends that are looking for accommodation in Sheffield and we will be only too happy to help.
★★★★★ 5/5
GoogleThank you Reeds Rains and special thanks goes to Mr. Augustine for the kind help and professional level
Firas · 24 August 2024
Agent replied · 23 October 2024
Thank you for your wonderful review! We’re delighted to hear that you had a positive experience with Reeds Rains, and we’re especially pleased that Mr. Augustine’s kindness and professionalism stood out to you.
Your feedback means a lot to us, and we’re always here to assist with any of your future needs.
Thanks again for choosing Reeds Rains!
★★★★★ 5/5
GoogleVery professional service and great advice I received from Lisa. I would recommend this agent and will use their service in the future.
Lisa · 20 May 2024
Agent replied · 19 June 2024
Thank you for the glowing review! We're thrilled to hear that you found our service professional and the advice from Lisa valuable. Your recommendation means a lot to us, and we look forward to assisting you again in the future. If you ever need anything, feel free to reach out. We're here to help!
★★★★★ 5/5
GoogleThe staff are really nice and easy to speak. They are very helpful and professional in the work they do. Wish them well and thank you for helping me to get my first house.
Arfan · 9 September 2023
Agent replied · 6 February 2024
Thank you for taking the time to leave a review for us it was a pleasure assisting you with the purchase. Happy First Home :)
★★★★★ 5/5
GoogleLisa has just taken over my account and she’s a force to be reckoned with! She gets things done ! She’s a problem solver nothing seems to phase her thank goodness!
Moneypenny · 29 April 2025
★★★★★ 5/5
GoogleHai , Kieran
Thank you so much for supporting as this much , it was really a wonderful experience to rent a house in Reeds . Keep going like this .
Rincy · 8 November 2023
Agent replied · 19 June 2024
You're very welcome! I'm delighted to hear that you had a wonderful experience renting a house with Reeds. Providing excellent support and ensuring a smooth process is always our goal, and I'm thrilled that we could make your renting experience a positive one.
Thank you for your kind words of encouragement. We'll definitely keep up the good work! If you ever need anything else or have any questions, please feel free to reach out.
Warm regards,
Kieran
★★★★★ 5/5
GoogleGreat service from Augustine Mulenga. Communication was great and would definitely recommend viewings with this agency.
Shamila · 24 August 2024
Agent replied · 23 October 2024
Thank you for your fantastic review! We're thrilled to hear that you received great service from Augustine Mulenga and that the communication met your expectations. Your recommendation means a lot to us.
If you need any further assistance, we’re always here to help. Thanks again for choosing our agency!
★★★★★ 5/5
GoogleI have used the services of many estate agents over the years and Lisa, Rhea, and the team at Reeds Rains are absolutely fantastic. Super efficient and deserve a 5 star plus.
Ger Neary.
Ger · 10 August 2023
Agent replied · 6 February 2024
Thank you so much Ger, it is always a pleasure guiding you through the lettings process and we look forward to continuing our growing relationship with you. Thank you again
★★★★★ 5/5
GoogleHave had a great experience working with Lisa Sharp - would recommend - and thank you also to Augustine for being professional and accommodating when my travel plans were disrupted.
Chrisomorris · 8 November 2023
Agent replied · 19 June 2024
Thank you for your kind words! I'm delighted to hear that you had a great experience working with Lisa Sharp. Providing professional and accommodating service is what we strive for, and it's wonderful to know that both Lisa and I could assist you effectively, even when your travel plans were disrupted.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Augustine
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.