Trusted Agent profile Β· Sheffield

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Redbrik Crystal Peaks reviews in Sheffield

β˜…β˜…β˜…β˜…β˜… Excellent

373 reviews across 2 platforms

Unit 10, Central Atrium, Crystal Peaks Shopping Centre, Sheffield, S20 7PN

Part of Redbrik, see every office.

Redbrik's office in Sheffield, at Unit 10, is rated 4.6 out of 5 across 373 reviews on two platforms, including 318 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

318

Reviews on Google

This office

Facebook logo

4.5 / 5

55

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

This is a very good estate agent.They are quick and efficient and communicate well. Having never sold a house before and also dealing with probate it was a very stressful time for me so having someone to guide and advice me on procedures was very helpful.I would not hesitate to recommend them.

Irene Β· 14 March 2025

Agent replied Β· 22 November 2024

Thanks for the fantastic review Irene.

5/5

Google

Kathryn and Tom have been absolutely fantastic. Although our property has been on the market a while we constantly received updates, fresh ideas for changing the rooms round for photos etc. nothing has been too much trouble and they have really helped a stressful process be much smoother! Thank you so much

Laura Β· 14 March 2025

Agent replied Β· 3 December 2024

Thanks for the lovely review Laura!

5/5

Google

We received a fantastic service when purchasing, Laura was really helpful and always available to answer any questions we had, would highly recommend using there services.

Carys Β· 16 March 2024

Agent replied Β· 27 August 2023

Thanks for the great review Carys!

5/5

Google

Sold home for us really friendly and communication is great πŸ‘ …

Rachael Β· 31 March 2026

Agent replied Β· 1 April 2026

Thanks so much for your 5* review Rachael. We're so pleased we could help you!

5/5

Google

Fantastic service in the sale of our house so far, viewings well organised, constant contact. Support throughout from Gemma and the team at Crystal Peaks.

Alex Β· 16 March 2024

Agent replied Β· 24 March 2024

Thank you for the 5* review, Alex!

5/5

Google

My husband and I have just sold our first property with Redbrik who were brilliant. Emily Ward was our Sales Manager, she was fantastic, we can’t thank her enough for everything she did for us. Emily’s customer service was excellent, she kept us up to date on the sale throughout. My husband and I would highly recommend Redbrik!

Raegan Β· 23 October 2019

Agent replied

Thank you very much for the 5-star review, Raegan!

5/5

Google

On Saturday we went to view a house, Malcolm gave us a tour of the property and was very helpful with questions we wanted answering,. Malcolm was at the property ready to meet us and showed us around and then let us go back to bits we wanted to go back and check on thanks.

Jacqui Β· 22 July 2020

Agent replied Β· 22 July 2026

Hi Jacqui it is great to hear that you found Malcolm so helpful and was able to answer your questions on your tour of the property!

5/5

Google

Excellent service, Gemma was very patient and helpful with all our enquiries. First class service would highly recommend. We sold in a week!

The Β· 16 March 2024

Agent replied Β· 15 February 2024

Thank you for the kind review!

5/5

Google

Redbrik team went above and beyond when helping my 82 year old mum move house. They actively chased the other parties when things got held up down the chain and kept us informed all the way, which really helped my mum to manage this extremely stressful move.

Suzanne Β· 21 March 2025

Agent replied Β· 22 March 2025

Thank you so much for the 5* review Suzanne!

5/5

Google

We have dealt with a few Estate agents and Redbrik are by far the best we have had, they were very responsive, always reassuring and very professional throughout the sales process, I have recommended them to a work colleague who has experienced the same service and who exchanges this week

Russell Β· 5 February 2025

Agent replied Β· 13 January 2025

Thanks so much for taking the time to leave us a 5* review Russell!

5/5

Facebook

Excellent customer care and service from start through to conclusion. Georgina made the whole process very easy, and it was great dealing with her - she is so friendly and approachable, which makes all the difference. Would highly recommend as we have had a faultless experience. Thank you again, we are so pleased! 5*

Sherelle Β· 5 February 2020

Agent replied

Thanks so much for your lovely feedback Sherelle! We're glad Georgina was such a help! :)

5/5

Google

Malcolm was very professional and knowledgeable about the housing market. He kindly showed me around a property I was interested in. He was patient and honest about the work that the house would require. He also valued my house. I have received clear and professional communications about the selling process. Thank you.😊

Charlotte Β· 22 July 2020

Agent replied Β· 22 July 2026

Hi Charlotte, thank you for the great feedback and the 5 star review! Coming from a professional marketer it is double appreciated! It was a pleasure to meet you and perhaps to help you a bit on your journey to your next property...

5/5

Google

Jess was great & kept in touch every step of the way! It didn't all go according to plan, but when we had an issue on the Saturday after the sale had gone through & Jess wasn't there the other staff in the office were extremely helpful! Thank you again to you all.

Jane Β· 18 March 2020

Agent replied

Thanks for the 5 star review, Jane! We're glad the team were able to get everything sorted for you

1/5

Google

I would never rent from this company again. Deceitful and unprofessional. I would recommend taking plenty of photos when you move out because this company will lie and try to take your deposit.

Carla Β· 22 July 2025

Agent replied Β· 22 July 2026

Dear Carla, we sincerely apologise for the experience that led to this perception and it's never our intention to make clients feel this way. We'd welcome the opportunity to discuss this with you directly to resolve any outstanding issues and to ensure a fair and transparent process for all parties. Your feedback is invaluable to us in improving our services. Please contact us at your earliest convenience. Warm regards,

1/5

Facebook

Absolutely disgusting customer service! Put and offer in on a commercial property through bothams. Fobbed off for 10 weeks to then receive an apologetic call from Andrew the director promising the following Monday I would get an answer. 7 weeks later after chasing him every week not one returned phone call! Utter waste of time!

Nathan Β· 31 October 2025

5/5

Facebook

I can confidently say that Redbrick is the best Estate Agency that I have ever dealt with. From their friendly, professional and welcoming customer service, to their incredibly hard working staff, they are just a pleasure to deal with. I had the pleasure of being looked after by Loraine when we were buying our first home. She communicated with is regularly and really made sure we were kept in the know. Loraine and her team are extremely professional and have set the standard for all estate agents. Thank you so much for making buying our first home smooth, exciting and very special! I highly recommend to everyone.

Sarah Β· 16 September 2020

5/5

Google

Fantastic service from start to finish and particular mentions for Gemma and June. Gemma initially came to assess our property but actually ended up finding us the house we bought! Once the deal was in place June was brilliant at keeping us …

Greg Β· 5 October 2021

Agent replied Β· 27 June 2024

Thank you for the great review, Greg! We're so pleased to hear Gemma and June were of such help.

5/5

Facebook

Our experience with Redbrik was first-class for both our sale and purchase. We had regular contact with them throughout, and the solicitor that they recommended too. A bonus with Redbrik was that they had a database of people wanting to be on the estate where we were moving from so we had a very busy few days of viewings! And we ended up with plenty of agreeable offers to choose from. We would not hesitate to recommend Rebrik.

Shaun Β· 8 February 2021

5/5

Google

True professionals. There isn't any questions without answers. Easy way to contact by mail or text message and fast reply. They really suit me. Thank you Harvey Banger&Janie (Salisbury office) for making my searching and viewing easy.

Ania Β· 22 July 2022

Agent replied Β· 22 July 2026

Thank you Ania for your very kind review. Please don't hesitate to contact us again in the future if needs be. All the best.

5/5

Google

We would highly recommend Redbrik. They are the first estate agent that I’ve used that have been extremely proactive to get things completed quickly and efficiently. A massive thank you to Emily Ward who has been amazing! Very professional and reassuring, making the process as stress free as possible.

Clare Β· 18 March 2020

Agent replied

Thanks for the lovely review, Clare! We're glad Emily was able to make your move stress-free!

5/5

Google

Julie and all the team at Redbrik have been absolutely amazing. Great communication always. Nothing was ever too much. Would highly recommend. And if I ever have to sell a property again I will be using Redbrik. Thank you so much

Hayley Β· 14 March 2025

Agent replied Β· 23 April 2024

Thank for such a great review, Hayley!

5/5

Google

We sold our house with Redbrik after it being on the market for 3 weeks. Staff were great especially Emily Ward and always kept us updated of progress or even if things had come to a stand still. When our sellers pulled out and we were …

Sezcotterz Β· 8 October 2019

Agent replied

Thank you for the 5 star review!

5/5

Google

It was an amazing experience with Ewe Move, we never rented a house so fast! All thanks to David Salomon I rented my house on the first day it got put on the market!!! Very impressed, will recommend to anyone.

Xinling Β· 22 July 2021

Agent replied Β· 22 July 2026

Thank you Xinling for leaving us such a wonderful review. We are thrilled that you had a great experience renting a home through EweMove Salisbury; the team will be thrilled to read what you wrote.

5/5

Google

From start to finish of selling my house with redbrik, they have been fantastic. They have kept me updated and were very professional in there approach. Everything was explained to me. I would definitely recommended redbrik, they were helpful and friendly.

Stephen Β· 18 March 2021

Agent replied

Thank you so much for the great review, Stephen! Best wishes, The Redbrik Team

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Questions about Redbrik Crystal Peaks

How many reviews does Redbrik Crystal Peaks have?

Redbrik's Sheffield office has 373 reviews across two platforms: 318 on Google, 55 on Facebook (across the whole business).

What is Redbrik Crystal Peaks's rating?

Redbrik Crystal Peaks is rated 4.6 out of 5 across all 373 reviews, and 4.6 out of 5 on Google from 318 reviews.

Has Redbrik won any awards?

Yes. In The Trusted Agent 2026 awards: Redbrik, Sheffield won Trusted Agent.

Where is Redbrik's Sheffield office?

Redbrik Crystal Peaks, Unit 10, Central Atrium, Crystal Peaks Shopping Centre, Sheffield, S20 7PN.

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