Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
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5/5
GoogleWonderful experience, made moving into mine and my partner's first apartment really easy and stress free. John is really easy to talk to and very helpful with any enquiries. Would definitely recommend going with these guys!
Nicole Β· 27 August 2019
Agent replied Β· 25 August 2024
Thanks Nicole, we're here to help.
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5/5
GoogleGood service,staff very kind and friendly,we leved more than 2 years we had no problems really appreciated thanks lot kelham square ltd good luck π€ β¦
Shashikala Β· 4 March 2025
Agent replied Β· 13 April 2025
Hi Shashikala, thank you for your kind words and we wish you all the best π β¦
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5/5
GoogleA fantastic company. Very professional to deal with and have always found me great tenants. Very attentive and quick to respond. Thanks Bevan and team.
Hamish Β· 26 August 2021
Agent replied Β· 25 August 2024
Thank you Hamish, your welcome! π β¦
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4/5
GoogleI've just rented a property with Kelham Square for six months and had a really positive experience. The property was modern and well maintained and KS were accommodating in both my check in and check out. I did have a few issues with the property over the months but KS were generally very quick to rectify these (with some prompting) and were happy to do so. I appreciate they have to run a lot of these issues past the landlord.
I had one unpleasant incident with a contractor but KS can't specifically be blamed for this. However, it would be worth them taking this into consideration in the future to avoid these issues happening again.
I would rent with them again and would recommend!
Maddie Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Maddie thanks for the kind words. All our contractors are interviewed, ID and insurance checked and work validated before they take on our works, but I am aware of the instance you refer to.
Bevan
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5/5
GoogleStacey was very good, would recommend Kelham Square to everyone
Richard Β· 16 April 2023
Agent replied Β· 25 August 2024
Thanks for your business Richard, have a great 2023!
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5/5
GoogleI have lived in Sheffield for the last 3 years and dealt with a number of letting agents, Kelham Square is by far the best one I have had. Recently moved into a property with them and they have been more than helpful with the process. Always respond to emails and they work around you to try to sort out any problems. I would recommend Kelham Square to any one who is looking to move and is wanting a stress free process.
Robyn Β· 27 August 2018
Agent replied Β· 25 August 2024
Thanks Robyn, all the best for the future :)
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5/5
GoogleI moved yesterday to my very first apartment in UK just after completing my 14 days of self isolation. Kelham Square made the process so transparent and easy which helped me to complete all the process online during my self isolation time. They solved my 100s of questions very professionally with no additional charge π and all went well. So far soo good!!! Thanks to KS team.PositiveResponsiveness, Quality, Professionalism, Value
Bibas Β· 26 August 2021
Agent replied Β· 25 August 2024
Hi Bibas, thank you. We wish you all the best with your new job and welcome to Sheffield ! π β¦
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5/5
GoogleFantastic service. I use email to communicate with Kelham Square due to my working commitments, which work for me. I always get a same day response which is great. They are great at communicating between tenant and landlord. As a tenant i am confident enough to let Kelham Square enter the property to do their 3 months inspection, which means I don't have to take time out of work. They always let me know 1 to 2 weeks ahead of an inspection. So far the service is fantastic.
Kerry Β· 27 August 2017
Agent replied Β· 25 August 2024
Thanks Kerry.
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5/5
GoogleFirst time landlord and the process made easy by Bevan and his team. Very helpful staff and very quick responses to your queries.PositiveResponsiveness, Quality, Professionalism, Value
Liam Β· 26 August 2020
Agent replied Β· 25 August 2024
Thanks for your kind comments Liam :)
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2/5
GoogleTried for 2 days to get through to arrange a viewing, line engaged constantly, i left voicemails and was promised a call back but nothing, also tried on messenger and filled in the online form. Nothing. Finally got to speak to someone on day 3, my details were taken then within mins were told there were no viewings, hours later a let was agreed. Too slow for my liking.NegativeResponsiveness
Liane Β· 26 August 2021
Agent replied Β· 25 August 2024
Dear Liane, at busy times we have to direct people to submit enquiries via the form submission on the page where the property is advertised. For this particular property we had over 90 enquiries within 2 days. We have a sift system where we reply to enquires as we receive them in order.
Sorry the property was let before you got a chance to view.
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5/5
GoogleThis was not the easiest of sales, virtually took us to the wire in terms of my buyers mortgage offer expiry date (6 months). To be honest i relied far more on Kelham Sq and Stacey in particular for updates than my solicitors. I canβt recommend them highly enough and excellent value for money too.
Tony Β· 16 April 2023
Agent replied Β· 25 August 2024
Thanks for your kind words Tony, pleasure to be of service β£οΈ
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5/5
GoogleThe Best letting agent I have dealt with. A Friendly and personal service with no cloak and dagger stuff. A pleasure to deal with. Thanks John at Kelham Square.
Mark Β· 27 August 2018
Agent replied Β· 25 August 2024
Thank you Mark, enjoy the lovely property !
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5/5
GoogleThe staff are really helpful and quick to respond. Everything was sorted very quickly. It was great and easy experience renting my new place.
Beverly Β· 26 August 2020
Agent replied Β· 25 August 2024
Thanks for being a great tenant Bev!
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5/5
GoogleI've been living in my flat for almost two months now and I can say that Kelham Square have been a wonderful estate agents to rent through. Whilst living in said flat I have come across a couple of issues which were identified and rectified very quickly and any concerns or queries I have had were addressed almost immediately. For a first-time solo-tenant, the experience has really been made much easier by Kelham Square.
To be recommended!
Luke Β· 27 August 2017
Agent replied Β· 25 August 2024
Thanks Luke, happy to have you as a tenant :)
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1/5
GoogleI Found Kelham Square to be incredibly slow to resolve any problems I had, leaks and damp in particular. They were consitstently unprofessional, unhelpful and on occasion downright rude. They claim to try their best to help but couldn't have cared any less about their tenants.
If you're looking for a stress free move then steer clear. By far the worst agents I have ever dealt with.
Matthew Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Matthew, in order to accommodate requests we do need the cooperation of our tenants when contractors need to gain access. Without this jobs can tend to drag on a little.
As you can see from the other reviews, we do care, a lot!
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4/5
GoogleHelpful and informative, with updates, emails and phone calls for the property we were interested in.
Yashpal Β· 19 December 2024
Agent replied Β· 22 December 2024
Hello Yashpal, thanks for the review - good luck with everything!
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5/5
GoogleKelham Square have been extremely helpful through a rough time I've recently been though. They were willing to do whatever they could to help. Any problems I may experience are dealt with quickly. Can't fault them. Thank you for all the help. Keep up the good work!PositiveProfessionalism
Kev Β· 26 August 2022
Agent replied Β· 25 August 2024
Your welcome Kev, all the best.
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5/5
GoogleKelham square is a very friendly and helpful agency. We were dealing with John most of the time but we also had responses from Emma when John wasnβt available. Any time we needed their help, they did their upmost to help us and resolve the issue as quick as possible!! Very professional agency, we are very happy that we choose them.
Zoltan Β· 27 August 2019
Agent replied Β· 25 August 2024
Thanks Zoltan, we hope you enjoy your new home!
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5/5
GoogleI cannot praise this company enough, takes the pain out of letting your property. Should be able to give a 6 star review.
Darren Β· 16 April 2024
Agent replied Β· 25 August 2024
Thanks Dan, all the best!
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1/5
GoogleHello, I left voice messages, sent emails, used the chat. Visibly impossible to get hold of any human beings.
So not impressed based on first contact with the company.
The good news is : Great Opportunity for improvement.
Guyot Β· 16 April 2023
Agent replied Β· 25 August 2024
Hi Pascal, it appears you sent us an enquiry via Rightmove on the 21st June and we replied on the 22nd June via email as we couldn't reach you via phone.
We are extremely busy helping our existing clients so apologies for not responding to a request for free investment help the same day;
Your enquiry...
""Dear Sir, I am searching for flats Buy to Let in the area of Manchester or North West England. Please can you call me as ap. Best regards, "
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5/5
FacebookI've been with Kelham Square for over half a year and I am more than happy with their service. They are prompt responding to maintenance issues and it is always easy to talk to them. Their fees are reasonable and they are very good at handling everything online (invoices, inventory, etc, are all done through email), which is SO convenient!
Cristina Β· 2 August 2018
Agent replied Β· 22 September 2025
I saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1,500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to lose
You can contact her via
Email: elizabethbays70@gmail.com
WhatsApp: +1(609)7012234
Facebook: Elizabeth Bays
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5/5
GoogleWe've just signed for a property with Kelham Square and so far they have been shown to be a very professional and efficient company, but more importantly their staff are very friendly. Any queries we had were answered quickly and they helped us secure a beautiful flat in a very timely manner. The whole process has been a pleasure! Thank you!
Carl Β· 27 August 2017
Agent replied Β· 25 August 2024
Likewise Carl, a pleasure.
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5/5
FacebookI've been living in the UK for 13 years and I've rented a lot of properties, and dealt with a lot of estate agents and I can say without a doubt that Kelham Square have been by far the nicest and easiest agents to deal with. Good communication, very accommodating and overall great people.
Can't recommend them enough :)
AndrΓ© Β· 2 July 2018
Agent replied Β· 22 September 2025
I saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1,500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to lose
You can contact her via
Email: elizabethbays70@gmail.com
WhatsApp: +1(609)7012234
Facebook: Elizabeth Bays
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1/5
GoogleRented what appeared to be a gorgeous house with Kelham Square and moved in at the start of 2019. Very quickly, it became apparent that the house had a severe issue with both rising and penetrating damp, as well as poor sealant and bathroom β¦
A Β· 16 April 2022
Agent replied Β· 25 August 2024
Hi, we have looked into this statement and the property was quickly remedied once the problem was reported. A property of this age will have slight damp problems and the landlord with our advice has made improvements to remedy the problem. β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.